DESK JET 6940

i have a desk jet 6940 that will not comunicate with my desk top computer.I have a DELL with
windows professional. Its hooked up to a router.

Hello jghiggs, welcome back to the forums
I read your post about how your Deskjet 6940 is not communicating with your Windows PC, that is connected to a router.
I will gladly do my best to help you however, I will need some more information from you to clarify the problem.
Please let me know the answers to the following questions and if you have not yet tried the steps, please give them a shot and let me know the results!
Can you print a test page from the printer itself (without using the PC)?
Do this by pressing the cancel button (X) on the printer until the test pages starts printing, and then release the button.
Run the HP Print and Scan Doctor which may correct the printing issue, if not it will alert you to where the issue is, let me know the detailed results.
Have you tried printing from different programs?
Which version of Windows are you running? (XP, 7, 8, 8.1)
How is the printer connected to the computer? (Wireless/Ethernet/USB)?
Have you tried an alternate connection?
What Firewalls and Anti-virus software are installed? Have you tried disabling or uninstalling them?
Please let me know the above information and results and we will proceed from there!
Thank you and enjoy your Wednesday!
R a i n b o w 7000I work on behalf of HP
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I cannot detect my wireless hp desk jet 3520 printer, I cannot detect my wireless hp desk jet 3520 printer

I cannot detect my wireless HP desk jet 3520 printer from my iPad?

I can't find an Arris router with that model number, are you sure it is not a TG862?
Regardless, Arris routers are known to either be incompatible with Bonjour or have problems with Bonjour packets hence Airprint will not work. Check with Arris' website and see if there is a firmware update availble for your router for Bonjour/Airprint compatibility and install it or switch out your router.

Help with HP desk jet F4435 on MacBookPro

I tried installing my HP desk jet F4435 with the disc that came with the printer. I received a "successful" message. It wouldn't print. Then I uninstalled the printer and tried just plugging in the USB to connect it. Tried printing and receieved yet another error message.
HELP!

Some hp driver software for your printer here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=&sw_l ang=&product=304431#N207
If needed, gutenprint 5.2.9 can be obtained here:
http://gimp-print.sourceforge.net/MacOSX.php
Many network printers do not require an explicit driver, or can use "Generic". They accept standard protocols and can be printed to directly. If the printer can be discovered automatically and appears in the list of available printers, it should determine what driver is needed and go fetch any needed driver for you.

Can not open pdf after saving scan from desk jet 3050

I can open pdf file sent to me but I can not open scanned pdf files I scanned with my desk jet 3050 J610

Hi Marymae07,
Welcome to the HP Support Forums! I see you are not able to open up a saved pdf file once you save the scan with your HP Deskjet 3050. To better assist you, can you please leave me with the following information:
1. What is your current Operating system, Windows or Mac and which version?
2. What program are you using to scan, are you using the HP software or another program?
3. Do you get any error messages when you attempt to save as pdf file?
4. Are you able to save the scan in another format like jpeg?
I will watch for your reply, so we can begin troubleshooting.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Help with printing photos on photo print paper with Desk-jet 3050A

Hello I am in need of some advise regarding my desk-jet 3050A printer, the problem is that I cant seem to print pictures on to my glossy photo print paper; I can print pictures onto standard A4 plain paper but the pixels have blurred slightly.
I cant seem to find any accurate advise regarding which photo printer paper is compatible with my printer and how to actually print a picture onto both plain paper/photo paper at a good quality, any help would be appreciated, let me know if you need anymore information. Thanks
Chris
OS: Windows 7 Home Premium 64-bit
Make: HP Desk-jet e-All-in-one Printer
Model: J611a series 3050A
Product serial No: {Removed for privacy}
FPU No: CR231-64001

Hi,
What exactly is going wrong? and with the link below you can find the specs of the printer. Under paper handling the sizes and paper weight that are supported are listed.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02105426&tmp_task=prodinfoCategory&cc=us&dlc=en...
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Although I work for HP my posts and replies are my own
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Newly Installed HP desk jet 2510 all in one printer will not print web pages

Hello;
I have just now installed my new 2510 desk jet printer and installed all software.
It prints saved docs fins, but when I try and print web docs from the "print view " screen, it does not print. I have tried this a few times now.
Any suggestions?
Bill L

Hello landsabil ,
Please check if the printer HP deskjet 2510 is selected when you click on FILE > Print on a webpage .
If it does not work, then try to print using a different Browser.
Regards,
Jabzi
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I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
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Desk jet DJ4515 setup via mobile

I have purchased a desk jet dj4515 and wanted to know if I can install and set the printer up using a mobile phone as I do not have a laptop or computer.

Dear Lewington,
Here you have some documents where explains how to print from a mobile:
http://support.hp.com/in-en/product/HP-Deskjet-Ink-Advantage-4510-e-All-in-One-Printer-series/528599...
http://support.hp.com/in-en/product/HP-Deskjet-Ink-Advantage-4510-e-All-in-One-Printer-series/528599...
http://support.hp.com/in-en/product/HP-Deskjet-Ink-Advantage-4510-e-All-in-One-Printer-series/528599...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
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and click on the icon if you want acknowledge the assistance.

Connecting iPad to desk jet 2540 printer

How can I connect my new hp desk jet 2540 printer to my iPad as the web page dose not work and there dose not seem to be any other way as an iPad dose not have a cd rom.

Hi,
If your router support WPS (Wireless Protected Setup), you may connect it to your network using this method, you may find the steps below:
Method one: Push buttonFollow these instructions to connect using the Push button method on your printer control panel.
On the printer control panel, press and hold the Wireless button ( ) for more than three seconds. The Wireless Status light starts blinking.
Press the WPS button on your router. The printer begins a timer for approximately two minutes while a wireless connection is established.
Method two: PINFollow these instructions to connect using the PIN method on your printer control panel.
On the printer's control panel, press the Wireless button ( ) and the Start Copy Black button ( ) at the same time. The Network Configuration page prints.
Find the WPS PIN printed at the top of the page.
On the printer control panel, press and hold the Wireless button ( ) for more than three seconds. The Wireless Status light starts blinking.
Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN.
NOTE: For more information about using the configuration utility, see the documentation provided with the router or wireless access point.
Wait about 2 minutes. If the printer connects successfully, the wireless light stops blinking but remains lit.
If your router does not support WPS, a computer is required for its network configuration. use any Windows PC or a Mac to connect it for the first time by following these steps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03820126&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
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Desk jet 2540 not printing from iPad

Hi , I've just bought a Desk jet 2540. It was printing from my iPad with no problems this morning but now does not. The iPad can see the printer and the printer is displaying a solid blue light on the wireless button. After printing a test page I can see that the printer is connected to my wifi with and 'excellent' signal quality. Can you help me please?
Kind regards,
Lee

Hello @Lom111,
Thank you for visiting the HP Support Forums! I understand you are not able to print from your iPad to your HP Deskjet 2540. Your printer is still on the wireless network, but when you attempt to print nothing happens.
I would like you to start troubleshooting here: Printing Over a Wireless Network with Apple's AirPrint FAQs, once on the page please select the 'No AirPrint Printers Found' section.
Let me know the outcome, I look forward to hearing from you.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Desk jet 2540

Hi,
Our router broke so we changed it but we can't connect to the desk jet with Iphones Macbook or desktop Mac at all, they all worked before the router stopped working.
We tried turning everything off and rebooting but without success.
We then tried reinstalling but nothing finds the desk jet,we also ran a test on the desk jet and the report says it's not connected but can see our broadband network.
Can you please help I'm at a loss?
Thanks
Colin

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
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I worked for HP but now I'm retired!

I have an iPad and desk jet 3520e how do I set this up, do I need a computer to set it up?

I have an iPad and recently bought desk jet 3520e, do I need a computer to set this up? I am no technical genius so any help in how to go about it would be really helpful.

Hi,
Based on teh following specs:
http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/18972-18972-238444-1142650-410635-5162504.html?dnr=1
it supports ePrint & AirPrint. For iPad please use the following setup:
http://www.apple.com/support/ipad/assistant/airprint/
You can also use the followung setup:
http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
Regards.
BH
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Need a part for a Desk Jet 550C, dont know what it is, but i have a picture

im trying to find a replacement part for my old Desk Jet 550C
i think its called a cap, and prevents the cartridge from drying out.
*sigh*
wont let me insert the image for whatever reason so ill post the direct link
http://i.imgur.com/1OmU0RM.jpg
there are reccessed spaces for 1 rectangular cap on the left (for the black cartridge) and 1 square cap on the right (for the color cartridge)
they are made out of some kind of a rubbery material. i have the cap for the color cartridge, but it is removed currently as i have just washed all the old ink out of it and its still drying.
Edit: more pics, more info
took me about 2 or 3 minutes to safely and carefully get the printer taken apart, at which point i found the missing 'cap'
here is a picture of them both, but the left cap is brittle, and still needs to be replaced if at all possible. (left cap is for the black ink cartridge, right cap is for the color cartridge; both cartridges rest atop these caps to seal the cartridges whenever they are not actively printing on a page)
http://i.imgur.com/U3DCml7.jpg
found a few things also in there that raised a few questions
1: what is this? its is by the back right leg of the printer, on the bottom
http://imgur.com/X1HdUe1
2: what are these? are the switches still in the right posistion?
http://imgur.com/LbMXoW5

Hi warper10,
I understand that you are looking for parts for your Deskjet 550C. Unfortunately, there are no parts for this printer except ink cartridges, unless you can find someone with this printer.
I can supply this link for the HP DeskJet 550C User's Guide.
Sorry to be the one to give you the bad news.
Regards,
I worked on behalf of HP.

I have a Desk Jet 3050. How can I get it back online?

The product is HP Desk Jet 3050 , I operate on Windows 7. Printer is saying not connected to wireless. My local cable company had internet issues and the printer worked fine before. Everything BUT the wireless printer worked normal after the issue was repaired by cable company. I have tried the HP scan doctor download. It comes back as saying the printer has no power. Which it clearly does. I have powered everything off then repowered. Nothing happened. The test report states Network Name::FAIL. I do not know how to fix this problem. Any suggestion will be helpful!
This question was solved.
View Solution.

On the front of the printer, go to the Wireless menu and Restore Defaults.
Go to Start > Control Panel > Devices and printers and delete all instances of the printer.
Now, go to Start > All Programs > HP > [your printer model] > Printer Setup and Software.
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I am employed by HP

How do I set up wireless printing between my desk jet 2542 and my computer?

how do I set up wireless printing between my desk jet 2542 and my computer?

Hello danamaple,
Welcome to the HP Support Forums!
Depending on the Operating System installed on the computer, setting up the Deskjet 2540 can be done different ways. The easiest and most popular method is to use a USB cable and the printer software to setup wireless on the printer.
Installing the Printer Software for a Wireless Network Connection<---
This guide should provide the needed information for you to setup the printer on the network. Please let me know if you have anymore questions.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I am trying to install my HP desk jet 3050 and it only supports mac 10.6 and hp web site has the same software is there any way to install it in mac 10.6 mode

i am trying to install my HP desk jet 3050 and it only supports mac 10.6 and hp web site has the same software is there any way to install it in mac 10.6 mode it works with lion but i need the software on my mac

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01664444&cc=us&lc=en&dlc=en #N43
Seems your printer is supported in Lion.

DESK JET 6940

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