Desk top software 6.1.18 - encountered problem and needs to close

I've been successfully running Desk Top Software on my PC with Windows XP since August, 2010 (don't know the version, but it was current then). I recently up-dated following a prompt that a new version was available and installed 6.1.18. Now when I try to open it I get a Windows " Blackberry Desktop Software has encountered and problem and needs to close" error message. I have re-started the computer, removed and re-installed the software, but no solution. Help!!

Ok, good news (and thanks for your help). I am up and running with a working sync for the first time since (mistakenly) upgrading to the latest version of 6 [I had been using an earlier version of 6 before the upgrade]. I have re-installed 5.0.1 and am using drivers v6.
After the reinstall the desktop manager at first could not recognize my blackberry. I had to go to device manager and rather than simply doing an automatic driver refresh, I had to choose the option to pick the driver from a list. Once I did that my blackberry was recognized by the desktop manager, I was able to configure the sync options and it worked like a charm.
I will not be upgrading until this version of sync literally stops working due to incompatibility with some future software versions!
Short recap of what I think will work:
1. Uninstall DM 6.x. A normal uninstall should work (although admittedly I did at least two clean uninstalls and reinstallation of DM 6.x before my final uninstall, so if this process doesn't work the first
time for you then consider a clean uninstall).
2. Install Desktop Manager 5.0.1.
3. Install the drivers (I used the current versions, 6.x).
4. If DM doesn't recognize your device, then go to device manager, under hardware find your blackberry, update its driver and if the automatic update doesn't work then choose the option to pick your driver from the list.
You should then be up and running with only the normal configuration issues remaining.
Good luck!
Rashad

Similar Messages

Internet explorer encountered problem and needs to close

Hi
Please resolve my problem
wile i m accessing portal suddenly i m getting the pop-up error saying
"Internet explorer encountered problem and needs to close. we are sorry for the inconvenience"
when i click <b>click here</b> link on that pop-up, again another pop-up displaying with the following details.
AppName: iexplorer.exe AppVersion: 6.0.2900.2810 ModName:mshtml.dll
My collegues suggeted it is due to the problem with IE. But im using IE6.0 SP2 only.
i m not getting this error wile accessing other sites with IE. y with mySAP only this error i m facing.
please resolve and give me the proper solution to work with my SAP portal.
Thanks in Advance.
Venkat.....

Hi venkat.,
Go Tools->Pop-up Blocker->
<b>here u should allow ur pop-up for portal</b>,.. so u should Turn off ur Pop-up Blocker
other wise instal any google tool bar to ur IE it will allow ur popup for portal..
Points are wellcome if useful..
Thanks By.,
Boopalan..

ITUNES encountering problem and needs to close.....

I have tried to install Itunes on my son's laptop today, I keep getting message saing it has encountered a problem ande needs to close, we are sorry for the inconvenience!!! I have not been able to open itunes at all. Have tried uninstalling it and reinstalling it a few times with the same result. Just bought him an ipod but he cant use it until itunes works - HELP!!!!!!!!

I have been working on the same problem for over a month! It has been so frustrating. I've unstalled and installed iTunes a ton of times. I also did the same for Quicktime.
Per b noir's recommendation in this thread, I tried to see if it was my Quicktime and when I tried to launch the application, it did nothing. That's when I believed it was really Quicktime I was having a problem with.
I was reading one of b noir's replies to another discussion (Can't install iTunes and Quicktime over old Installation) and (s)he gave a few suggestions that I followed (thank you b noir):
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (my files actually said Quicktime and QuicktimeVR. I left QuickTimeCheck.ocx there)
This is the step I added:
7. Then I noticed that under the C:\Windows\system32\ folder, there was another Quicktime folder. I clicked on it and deleted it all. I believe it was an old version of Quicktime.
8. Went back to apple website and downloaded iTunes again. It asked me if I wanted to repair or uninstall (I think). I picked repair. It reinstalled Quicktime.
9. I launched Quicktime by itself and it launched!
10. Then I tried iTunes and it launched also!
I hope this helps in some way - the steps worked for me, but please don't delete anything that you are not sure about. I know how frustrating it is since I am just a novice user when it comes to stuff like this. I'm happy my iTunes is working for the moment. Hopefully I didn't do more damage elsewhere.
Diane
Windows XP
Windows XP

Dreamweaver encounted problem and need to close

Hi,
Since yesterday I can't get my CS4 started, I always got the message
Dreamweaver CS4 has encounted an error and needs to close, I tried to view the technical information, but I can't understand it.
the following doc has been included in the error C:\DOCUME~1\olivier\LOCALS~1\Temp\c9ea_appcompat.txt
What can I do?
Regards
Olivier Dubois

Try
DW CS4 Will Not Open
http://forums.adobe.com/message/1923555

Blackberry desktop software has encountered a problem and needs to close.

I get this message lately when I try to sync my Torch 9800. It seems to be hanging up when it gets to the media sync, although I am not certain of this. Anyway, would love some help on this.
Solved!
Go to Solution.

Hey JmcL,
Welcome to the BlackBerry Support Community Forums.
How many songs are you currently synchronizing? As well what version of BlackBerry Desktop Manager are you using?
Are you synchronizing Contacts, Calendar or Memos as well?
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Desktop Software has encountered a problem and needs to close

When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close. I have a Blackberry Bold 9700 and as a result I cannot sync. Does this mean I need to uninstall and reinstall? If I reinstall will I lose the update that I have on my phone that has changed the interface? Will I have to reinstall that as well?
Thanks for any help or advice you can give me.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help! Blackberry Desktop Software has encountered a problem and needs to close

I cannot get my Blackberry Desktop to open. An immediate message is displayed" Blackberry Desktop Software has encountered a problem and needs to close." I have done the following:
1. Rebooted
2. Uninstalled and reinstalled from the website
3, Uninstalled, gone in to the program files and removed everything I cou;ld find from Research in Motion and then reinstalled from the website and rebooted
Nothing has worked. My Blackberry Bold 9700 phone is still working just fine but I cannot back it up/
I am not the most technilogically savvy but I'm not bad...Someone please help!.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Desktop Software has encountered a problem and needs to close

I installed BB Desktop V 6.1 (610_b034_multilanguage) on my laptop that runs Windows XP. Installation completes. When I attempt to open the program, it gives me "BB Desktop software has encountered a problem and needs to close." I've tried uninstalling and reinstalling. I've rebooted. I've closed all other programs before install and before running the program.
Thoughts on how to fix?
Thanks,
Randy

I'm having the same problem after upgrade from 5.1 to 6.0. AMy Blackberry Bold 9700, just bought this morning. Appreciate any assistance. Thanks

Help "iTunes has encountered a problem and needs to close..."

I have windows XP with service pack 2 installed and downloaded iTunes from the apple website, when i click on the iTunes icon on the desk top or from the itunes folder it will not open, I get the following error "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" then gives you the option to send error report or don't send. I have already uninstalled and reinstalled it several times and it keeps doing the same thing. Anybody know what I need to do to get it to work???

Hi -
I apologize for waiting a couple of days to post - I got sidetracked. Anyway, my "fix" involved a lot of trial and error and stumbling around in the dark, but it does seem to have worked so far. Hopefully I can put together a coherent enough sequence of events to help you out.
Preface: While you're doing these steps, disable your antiviral/spyware programs just to make sure that's eliminated as a source of problems.
1) Using the Add/Remove Programs function, uninstall ITunes, Quicktime and any IPod software.
2) Download the Windows Installer Cleaup utility from Microsoft:
http://support.microsoft.com/kb/290301
Install this on your computer. As I understand it, this is basically a program that goes one level deeper to remove software from your computer. Once it's installed, open it and use it to remove anything involving ITunes, Quicktime and IPod.
3) Unfortunately, you still probably haven't removed all the problem traces of Quicktime from your computer. To edit your registry, select "Run" from the Start menu and type "regedit" or "regedt32" in the box. A window should open with the registry editor. There will be a really long list of files on the left side. Scroll down about 2/3 of the way and you'll see a series of folders with "Quicktime" in the name. Right-click on each of these and select "delete." Do the same for "ITunes" and "IPod" folders in this alphabetical list.
Not done yet.
Under the "Edit" menu, select "Find." Do a search on "Quicktime" - unfortunately there is no "find all" function. So the first file with "Quicktime" will come up; right-click and delete it. Press F3 to find another file and delete - repeat until you've gotten rid of all the Quicktime files. Then search on "ITunes" and do the same process; finally do the same for "IPod." This will take some time.
**Warning: Be very careful not to accidentally delete files not marked with Quicktime, IPod or ITunes. Messing around with the registry is serious stuff that a non-computer expert such as myself should probably not be doing .
4) Finally, once you've gotten rid of everything Quicktime, ITunes or IPod-related, download the latest versions of Quicktime and ITunes (separately). Install Quicktime first, then install ITunes.
Note: You have to have adminstrator access on your computer to edit the registry.
Hope this helps...
-Andrew

Photoshop has encountered a problem and needs to close

I have had the cs4 software about three weeks, Everything has been running perfectly un til this morning. I was attempting to past an image to a vanishing point and got the hourglass/ spinning circle that is was working, then an error message about memory and photoshop needs to close. I closed all other programs and rebooted to attempt to correct whatever issue it had. Now whenever i try to use the program it lags badly with the simplest of tools(quick select) and then i get the photoshop has encountered a problem and needs to close. I am running windows 7, 3GB ram 2.75 usable, anthalon amd 2 dual core m300 2ghz 64 bit,
AMD M880G with ATI Mobility Radeon HD 4200
Can someone please help me figure out how to fix this.

Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9

Quick time Player has encountered a problem and needs to close

Hello,
I am getting this message and it is driving me bonkers!
"quick time Player has encountered a problem and needs to close. We are sorry for the inconvenience".
Am running XP. Have uninstalled all Apple programs (QT, iTunes, update, bonjour, etc and in the order Apple recommends.) I re-installed QuickTime again.
Same Problem.
Went to the control panel and launched the quicktime control panel.
QuickTime Preferences comes up. If i choose the "files type" tab this error comes up in a window:
RUNDLL
An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
Clicking on this just closes the window.
Some one on another post mentioned something about another codex takinhg the place of an original. How do I find if this is causing it if only to shut down that avenue of conceren?
This has taken up SOOO much time I can't tell you and I can't use my iPhone or iTouch until I get it sorted.
Any help would be much appreciated.
Craigeed
Message was edited by: craigeed
Message was edited by: craigeed

QuickTime Preferences comes up. If i choose the "files type" tab this error comes up in a window:
RUNDLL
An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\Program >Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
Some one on another post mentioned something about another codex takinhg the place of an original. How do I find if this is causing it if only to shut down that avenue of conceren?
Good work, craigeed. That's enough information (of precisely the right type) to suggest that you don't have a codec pack issue. If you had a codec pack problem, usually you'd get a rundll error if you just tried to open the control panel (and you're getting further in than that). Also, the rundll error for a codec pack problem would indicate that your QuickTime.cpl is lurking in the wrong place (down in the \system32\ directory). Your message is showing that your QuickTime.cpl is in precisely the correct location.
So we'd better start checking on some other possibilities.
The "QuickTime has encountered an error" message is pretty generic, but on at least some versions of QuickTime 7.x it has suggested malware problems. So we'd better try getting that off the table.
Download fresh definitions and run vigorous virus and antispyware scans. If your security software providers offer them, try backing that up with an online virus scan. (That can sometimes pick up an infection even if the security software on the PC has been compromised.)
Do the scans show up any problems? If so, does fixing them help with the QuickTime error?

InterVideo WinDVR Application has encountered a problem and needs to close.

My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience." appears each time I try to open the program. MSI Radio works fine. I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
Many thanks in anticipation
Gareth

Jeremy:
I should point out that I am much more confident with software issues. I am not a hardware person and have never attempted to open up the box!
Realtek is the card on the motherboard.
I hope this is the information required:
OS Information:
Property   Value
OS Name     Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack     2.0
OS Manufacturer     Microsoft Corporation
Windows Directory     C:\WINDOWS
Processor:
Property   Value
Current Clock Speed     3000
Description     x86 Family 15 Model 2 Stepping 9
Manufacturer     GenuineIntel
Name     Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory (RAM):
Property   Value
Bank Label     RAS 0 & 1
Capacity     536870912
Bank Label     RAS 2 & 3
Capacity     536870912
Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB
Disk Drives:
Property   Value
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Maxtor 6Y160M0
Media Type     Fixed hard disk media
Size     163921605120 (~153 GB)
Number of Partitions     2
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Canon MP Memory Card USB Device
Media Type
Number of Partitions
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     IC35L060 AVV207-0 USB Device
Media Type     Fixed hard disk media
Size     61492193280 (~57 GB)
Number of Partitions     1
Installed Printers:
Property   Value
Name     PaperPort Color Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Color Printer Driver
Name     PaperPort Black & White Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Mono Printer Driver
Name     Microsoft Office Document Image Writer
Port Name     Microsoft Document Imaging Writer Port:
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Name     Generic / Text Only
Port Name     LPT1:
Default     False
Driver Name     Generic / Text Only
Name     Canon MP370 Series Printer
Port Name     USB001
Default     True
Driver Name     Canon MP370 Series Printer
Name     Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
Port Name     \\GARETH-14ETIB74\Printer
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Motherboard:
Property   Value
Manufacturer     MICRO-STAR INC.
Model
Name     Base Board
Part Number
Product     MS-6758
Serial Number     00000000
Version     2.00
BIOS:
Property   Value
Manufacturer     American Megatrends Inc.
Name     Version 1.00
Release Date     20040324000000.000000+000
Version     AMIINT - 10
Monitor:
Property   Value
Description     SyncMaster 173V/172V/173S/173B
Name     SyncMaster 173V/172V/173S/173B
Screen Height     768
Screen Width     1024
Keyboard:
Property   Value
Description     Easy Internet Keyboard
Pointing Device:
Property   Value
Manufacturer     Logitech
Name     HID-compliant Wheel Mouse
Sound Card:
Property   Value
Manufacturer     Creative Technology, Ltd.
Description     Creative EMU10K1 Audio Processor (WDM)
Device ID     PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
Manufacturer     Realtek
Description     Realtek AC'97 Audio
Device ID     PCI\VEN_8086&DEV_24D5&SUBSYS_75851462&REV_02\3&13C0B0C5&0&FD
Video Card:
Property   Value
Adapter Compatibility     NVIDIA
Adapter RAM     268435456
Description     NVIDIA GeForce FX 5600XT
Installed Display Drivers     nv4_disp.dll
Driver Version     6.14.10.6693
Driver Date     29/10/2004 16:50:00
Video Mode Description     1024 x 768 x 4294967296 colors
DirectX Installation:
Property   Value
Version     6.03.01.0146
Modem:
Property   Value
Network Adapters:
Property   Value
Description     Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
Description     Packet Scheduler Miniport
Description     Microsoft TV/Video Connection
Description     1394 Net Adapter
Description     1394 Net Adapter
External Ports:
Property   Value
External Reference Designator     Def
External Reference Designator     Sanjoy
Expansion Slots:
Property   Value
Slot Designation     PCI1
Slot Designation     PCI2
Slot Designation     PCI3
Slot Designation     PCI4
Slot Designation     PCI5
Slot Designation     AGP
Copy To Clipboard
I do very much appreciate the help from you all!
Gareth

Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close. We are

I get following message:
Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.
How can I solve this?

People,
Listen. This service is, has been and seemingly will be: FREE. So while emotions are running on the hot side of the guage, let's remember; it is FREE. Adobe owes no one anything. Now who's to blame, really? We, the people are to blame. Why? Because everyone has been ok with the fact that one company essentially designed and released a technology for streaming from the net. One company. And almost all of us are using this one company's technology to stream; for FREE.
But now we are not ok with it when, after we are prompted to update, we have the issue of it not working? We all never saw the ridiculously high potential for this one company to screw things up, intentionally or otherwise? What the ramifications, that we are now experiencing, might be? Nah, we just took it for granted that we would continue to be served. Well the serve came, everyone. Mistake or otherwise.
It's like this country [US], up until four-years ago. Everyone was either running around with snow shovels and hefty garbage bags to gather all the money they were making or sailing the seas of expectation and an, 'I am out there to get mine' attitude, and then the sh*t hits the fan and now people are complaining? About the very system until four years ago was spoon feeding them poolside with mai-tai's? While it was crushing everyone else in the known world?
No doubt it seems incredulous that a multi-billion dollar company has an IT department that would include in an update, for their own software, that would be inconducive to working. No doubt. But keep in mind: we are all either using browsers by Apple or MS. Anything happens to these browsers, including a virus or anything else that threatens our use of them and...?
So climb off the haughty, 'I deserve' crap and walk on the solid ground of trying to resolve this issue here at Adobe and around the net. If we were to band together, as the 99%, we could solve this, no problem. But then that holds true with resolving this fictitious economic downturn nonsense, that we solidly take for truth at face value, because our mainstream media says so. But no other species on this rock flying through space would know what the f*ck we were talking about.

Adobe digital editions 2.0 has encountered a problem and needs to close?

When attempting to launch Adobe Digital Editions I get "adobe digital editions 2.0 has encountered a problem and needs to close"
Windows XP
This product has been working until today
Tried uninstalling and reinstalling

I don't know why it has stopped ~ maybe an incompatible Windows update.
Unless you really need the (few) extra features of 2.0, you'll be much better off on 1.7.2.
There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Desk top software 6.1.18 - encountered problem and needs to close

Similar Messages

Maybe you are looking for