Deski reports appear blank.

Hi I can find data in BO XI 3.1 universe(connected to Sql Server 2008) but my Deski reports appear blank, any reason?

Hi,
If you are not getting any error message in reports it mean no issue in the connectivity. ODBC DSN i think so you have already setup.
Have you tried with some sample report along with one or two objects only. see if you are getting the data or not.
Copy the report SQL and see if you are getting the data in SQL client.
Regards,
Amit

Similar Messages

Red Blue issue with published DeskI Report in InfoView

Hi everyone,
i'm expieriencing a strange behaviour with my published DeskI Reports.
I'm using logos in my report and they work just fine... in my full client. As soon as I publish them to InfoView and open them up in the browser, then somehow the color red and blue interchange. Red becomes blue and vice versa...
My System consists of:
BOE R 3.1 SP2
Win Server 2008
DeskI and WebI
Has anyone expirienced the same issues?
Thanks and kr,
Nils

Hi Stratos,
so far everything is just fine. Hope you are doing great too.
my IE version is: 7.0.5730.13
Tomcat version: 5.5.20
If I click on the logos in InfoView, nothing happens.
I tested 3 different ways to implement them:
1) via link; pictures shows up, but again with the red blue issue
2) as an object; pictures shows up; also w/ the red blue issue
3) inserted a cell, and pasted the picture in it, pictures shows up; also w/ the red blue issue
The strange thing is, that this issue only appears in the browser.
Thanks,
Nils

Not able to save deski report as PDF through infoview

Hi,
when I try to save a deski report as PDF through infoview error appears as:
Your request could not be completed because a failure occurred while the report was being processed. Please contact business administrator.[RCIRAS0546] (Error: INF)
we are using BOXI 3.1/ SP2.
Please let me know the possible solution for this.
Thanks
DLN

Are you migrated from earlier version to 3.1.
YES,
here you go,
Have a back door way to fix the problem...
We were having the same issue with DeskI documents while upgrading from XIR2 to XIR3.
It's tied to documents that are set to Refresh on open
If you import the report, set it to "not" refresh then publish it, test it and it should run fine. Once you get it working correctly you can republish the report again and turn the "Refresh on Open" back on.
It should work fine from that point on.
Thank You!!
Sent from iPhone
Edited by: BOCP-BOE on Oct 19, 2010 12:01 AM

Large DeskI report in Infoview

Hi,
I am getting error u2018No server was available to process the request. Please try again later. (Error RFC 00101) (Error: INF)" while opening a DeskI report in Infoview (BOXIR2 SP4).
Same error appears while viewing scheduled instances of this report. There are more than 1 million rows in the report. WebI report with same data runs properly. No issue in DeskI full client.
I applied the workarounds mentioned in the SAP notes 1199258, 1199491, etc. Also tried using dedicated servers for the report; no impact.
Please advice.
Regards,
Hitesh

Hi Hitesh,
Following information might help you to resolve the issue.
Issue might be related to timeouts on the connection server.
                                                                                Please login into CMC and go Home>servers , locate Input and Output File servers and modify timeout of each to be 60 minutes. Default is 10 mins
This 10min default value can be modified in the registry as well:
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suit 11.5\File Server\Instances\input.<machine name>
There is a registry key called u201CServerMaxIdleTimeu201D. Modify it and change the decimal value to 90 (default is 10, max is 90).
After this change is made, please restart CMS and FRS servers and test same again. Please let me know the results.
Regards,
Sarbhjeet Kaur

(Error RFC 00101) (Error: INF) Large DeskI reports in Infoview.

Hi,
I am getting error u2018No server was available to process the request. Please try again later. (Error RFC 00101) (Error: INF)" while opening a DeskI report in Infoview (BOXIR2 SP4).
Same error appears while viewing scheduled instances of this report. There are more than 1 million rows in the report. WebI report with same data runs properly. No issue in DeskI full client.
I applied the workarounds mentioned in the SAP notes 1199258, 1199491, etc. Also tried using dedicated servers for the report; no impact.
Please advice.
Regards,
Hitesh

Hi Hitestwar,
Try these notes as well
1363743 - '(DA0005)... no default driver specified state: IM002' and 'RFC 00101 Error INF' errors when refreshing a deskI report in InfoView
1202263 - Error: "No server was available to process request. Please try again later. (Error: RFC 00101) (Error: INF)"
1336210 - when refreshing Desktop Intelligence report in InfoView "No server was available to process request. Please try again later. (Error: RFC 00101) (Error: INF)"
1423194 - "No Server was available to process the request. Please try again later. (Error: RFC 00101) (Error: INF)" when refreshing a DeskI document in InfoView
1200315 - No server was available to process the request.Please try again later(Error:RFC 00101)(Error:INF)
You can do another thing in the "Help & Support" section on the http://service.sap.com/support/ search for "Error RFC 00101" you will get more references to this issue.
Or try to set logs on the server and check what is happening.
Thanks,
Vivek

Export to excel using deski report

Hi,
We are using BOXIR2 SP4 version. We have a deski report that generates excel output file and it was working fine until yesterday. Today that report successfully exported excel output file, but I was not able to open excel file and it gives me below error:
Excel found unreadable content in 'abc.xls'. Do you want to recover the contents of this workbook? If you trust the source of this workbook, click Yes.
Now, if I select Yes, then it opens blank sheet.
I found that today there was a new record in the report for new customer. When I filtered out that customer record it works fine. So I thought may be something wrong with that customer.
After that I filtered out 10 existing customers and then also I was able to open excel sheet with new customer record as well. So, I tried few other things to resolve the issue, if I reduce the length of Customer_name field from 35 to 30 by using SubStr(), it works fine. If I add a new field Customer ID to the left of Customer_name field, it works fine.
This is a strange issue. I have suggested our client the above option that have worked. But if client is not OK with it, I will still have to find the root cause and resolve this issue.
Please advise.
Thanks,
Nikhil

with your product version there are little options you have.
1. Upgrade to the latest SP and patch on XIR2 (SP6, fp6.4) and re-test
2. Upgrade to current product release.
3. figure out what has changed and how in the report and reverse those changes.

Retrieve underlying SQL query for deski report via java SDK in BOXIR2

Hi all,
I am trying to retrieve underlying SQL queries of a deski report in BOXIR2. However I find the error as
oDataProvider = oDocumentInstance.getDataProviders().getItem(i1);
System.out.print(oDataProvider.getName());
oSQLDataProvider = (SQLDataProvider) oDataProvider;
oSQLContainer_root = oSQLDataProvider.getSQLContainer();
But "This feature is not supported for desktop Intelligence " exception has occured.
I am running the same query for Webi, and I did not find any issue . After several time spending in google, it appears to me that this code is supported by webi only. But "This feature is not supported for desktop Intelligence " exception has occured.
Please help me to find out the solution in java SDK. If its not supported by Java SDK, then could you please provide me any workaround , e.g. any macro . Any help !!
Regards,
Nita
Edited by: Nita Prasad on Aug 11, 2009 11:20 AM
Edited by: Nita Prasad on Aug 11, 2009 11:25 AM

Hi Fritz,
I am not getting the way.. how to open the deski report programmatically. I am writing the code in this way:
Dim oInfoObjects1 As CrystalInfoStoreLib.InfoObjects
        Set oInfoObjects1 = oInfoStore.Query("SELECT * FROM CI_INFOOBJECTS WHERE SI_NAME='" & oInfoObject.Title & "' AND SI_ID='" & oInfoObject.Id & "' order by SI_NAME")
    Dim oInfoObject1 As CrystalInfoStoreLib.InfoObject
    Dim UserCount1 As Integer
        UserCount1 = oInfoObjects1.ResultCount
        MsgBox "SELECT * FROM CI_INFOOBJECTS WHERE SI_NAME=' " & oInfoObject.Title & " ' AND SI_ID=' " & oInfoObject.Id & " ' order by SI_NAME"
        MsgBox " Total number of Deski reports are : [" & UserCount1 & "]", vbOKOnly
    Dim j As Integer
     For j = 1 To UserCount1
      Set oInfoObject1 = oInfoObjects1.Item(i)
            sFile_ReportList = StrConv(oInfoObject1.Title, vbLowerCase) & ".rep"
            sFile_Output = "D:\TraceWrite1\ " & StrConv(oInfoObject1.Id & "_" & oInfoObject1.Title, vbLowerCase) & ".txt"
            sFile_ReportListTemp = StrConv(oInfoObject1.Files.Item(j), vbLowerCase)
            MsgBox "[" & sFile_ReportList & "]", vbOKOnly
                    If Dir(sFile_ReportList) = "" Then
            MsgBox "The text file [" & sFile_ReportList & "] for the DeskI documents does not exist!" & vbCrLf & "Aborting process."
            Exit Sub
            End If
I am getting the error on line ... If Dir(sFile_ReportList) = "" Then... The code is not able to locate the deski report path.
Is this the correct way to get a deski report information? Please let me know, If I am going in the right direction.
Edited by: Nita Prasad on Aug 18, 2009 3:47 PM

Report is Blank Until you Click Group Tree

Hello,
I have a report that is opening as a totally blank page (except for group tree). When you click on group tree, the report appears. Once this happens, you can refresh the report, and it is fine.
Can someone tell me what is happening, and how I can fix it?
Thanks.

As you've discovered, this can be caused when the Preview app on a Mac saves a PDF form. Any script you download has to be installed in the correct location and then Acrobat has to be restarted. Here's a link to an updated script that works with Reader: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html
An alternative to using a script with Acrobat is to export the form data and then reimporting it into the form.

One page reports generating blank PDFs

We have reports using DESFORMAT=PDF that appear blank if the resulting report is a single page, AND Acrobat 5.0 is configured to display PDF's within the browser.
We are having no problems seeing multiple page reports. And... these 1-page reports display normally when launched outside the browser. Does this problem sound familiar to anyone?
We would like to be able to view these one page PDFs WITHIN the browser to avoid having to show every user how to reconfigure Acrobat.
Any clues on this topic will be helpful, thanks.

Jeff, we had the same problem and the only solution we could find that consistently worked was to open the pdf in a separate window.

Error while scheduling DESKI report in infoview

I m scheduling a DESKI report to users enterprise inbox from infoview using a server group. This server group has DesktopIntelligence Job server, Destination Job server, Adaptive Job server and Program Job servers and all these servers are running.
When I schedule the report to boldusers enterprise inboxbold it get failed and shows this error message
bolddestination DLL disabled. []: [CrystalEnterprise.Smtp] bold
I m wondering what has to be enabled for scheduling a report to infoview's own inbox.

Abhilash
You are correct that it shows all the prompts but only when we run the report either directly from the CR Designer or via View on Demand in Infoview/CMC.
But if I try to schedule an instance of this report, I am getting a check box in the parameter section which says "Show unused parameters" to see this dyanamic prompt. And When I check that box in Infoview still I am not able to select any value for this prompt as it's greyed out.
Hope I am able to explain my query to you.
Also attached a screen shot of the scenario for your reference.

Output same Deski report as PDF and XLS

Hello,
will it be possible to generate (not schedule) a Deski - Report using Java SDK ?
desired workflow:
- generate/refresh the report to hold new data (User specific, Local specific)
- output this report in Formats PDF and XLS
- store the output - reports in Users inbox
The goal is to generate the report only once and output the same twice - as pdf and as xls.
As far as i saw in scheduling a report, it is only possible to produce one output (pdf or xls), if we need both, we have to schedule twice. And therefor we will have to generate the same report twice.
I found somthing like
binaryView = (BinaryView)documentInstance.getView(OutputFormatType.XLS);
binaryView = (BinaryView)documentInstance.getView(OutputFormatType.PDF);
in RBean for Webi - reports.
Looking forward for any idea.
Thanks in advance.
Johannes
Edited by: Johannes Kammerer on Sep 15, 2009 4:55 PM

If you're on XI 3.x, then you can specify multi-format exports using Publications.
Otherwise, you'd need to export to a file using REBean SDK, then Enterprise SDK to create a new InfoObject for that artifact.
Sincerely,
Ted Ueda

Is it possible to use the JAVA Report Engine SDK to modify DESKI reports?

Post Author: Nadine
CA Forum: JAVA
Hi, is it possible to add a complex filter to a DESKI report using the JAVA report engine sdk?
In the developer tutorials for this API, I've only found references to WEBI in terms of modifying reports, though it seems to be possible to view DESKI reports with this sdk.
I am a bit confused in terms of the scope of this API and how I would use it in regard to DESKI.
Many thanks for any suggestions!
Nadine

Post Author: Ted Ueda
CA Forum: JAVA
Current (XI R2) version of ReportEngine API only supports refreshing/viewing functionality for Desktop Intelligence documents. Document modification/creation is only supported with Web Intelligence documents. Queries aren't modifiable for Deski using ReportEngine API - you can only do so using Desktop Intelligence Reporter SDK, which is COM based.Sincerely,Ted Ueda

Row Level Restrictions on DeskI Report not working under InfoView

When running/refreshing DesktopIntelligence XI r3 (Full Client) reports under InfoView, the row-level restrictions applied in the universe are not being included in the SQL (additional filtering is NOT happening). However, if a user creates a report using the same universe in WebIntelligence or if the user runs the same report in DesktopIntelligence, the row-level restrictions are working.
It strikes me that the problem has to do with security rights granted (or not granted), but I can't figure out which settings would allow the proper running of a DeskI report under InfoView.
Thanks for any assistance rendered!

Mike,
Do people connect to Infoview and Deski using the same authentication method and the same username?
How does this compare to how your data restrictions are configured?
Are you using @Variable('BOUSER') restrictions? Have you taken domain into account e.g. "Domain\UserName" vs "UserName"?

Report is Blank after Click on Save button

Hi All,
I am having a Real Time Infocube, which is been used by Monthly and Yearly report separately using different Aggregation Levels.
During Monthly report testing, I made changes in Yearly Report (common for monthly as well) and clicked on SAVE button.
As a result, a new request generated into the Cube, whereas my old request (yellow one) was still there and was containing only 700 records.
Step1:
Now, after that when I activated aggregation level. The output of the report was blank.
Same thing happened with monthly report also.
Step2:
So, I deleted that new request from Cube after changing its behaviour from Planned mode --> Load mode.
Now, when I tried to get it back. It was asking me to green the existing request (old request).
Step3:
when the cube was containing only old yellow request (before changing the behaviour) monthly report was showing me correct data. But, Yearly report was blank.
So, I manually green the request and changed the behaviour to Planned mode.
Whereas, Now (after changing behavior to Planned mode) both reports are blank.
Please help!!
Best Regards,
Jatin

Hi,
first you the correct settings in transaction RSDIPROP for your InfoCube:
On tab 'Roll Up' you should set the flag Set Quality Status to OK Automatically.
Second delete the cache for the planbuffer query; the name of the plan buffer queries are as follows
- if your aggregation level is defined on InfoCube CUBE the name is CUBE/!!1CUBE
- if your aggregation level is defined on MultiProvider IPROV the name is IPROV/!!1IPROV
- if you are using a query on a MultiProvider containing aggregatiion levels delete also the cache of the query.
Now check the values of your query again.
Note 1136163 contains the recommended cache settings in RSRT.
Regards,
Gregor

How to view deski report in html format ?

Hi,
I use BO XI R2. I use jsp.
I just want to know how to view deski report in a html format.
thanks a lot.
hatoug

Since you're using JSP, please post to the Java support forum:
Java SDK Application Development
or
SAP Crystal Reports, version for Eclipse

Deski reports appear blank.

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