Deskjet 1050 won't print alignment page

I am mad as hell at HP tech support. After changing my black cartridge the printer would not print out the alignment page. After much consult with "Dylan, from India" I was told to buy another cartridge and try that. If that did not correct the problem, HP would ship me another printer.
LIE, LIE, LIE. I just spoke with "Mark & Peter" from the Phillipines and they advised me that HP would not send me a printer. Oh, they will send one "prorated" of course. Yeah, right, I can go to Walmart and get one for $25.
I advised "Mark & Peter from the Phillipines" that I DID NOT APPRECIATE BEING LIED TO. If this is the HP wants to treat their customers, then I am afraid they will be having a lot less customers.
HP needs to have the customer support and tech support in the US.
I told them, and I will state here...I am going to buy another printer....however, IT WILL NOT BE A HP PRODUCT. If HP will lie to me once, they will do it twice. And they will lie to you also.

HI vbrown,
Does it attempt to print the alignment page, and then give you an alignment failed message?
If you are able to print are you getting any black ink printed on the paper?
If the black ink cartridge you just purchased printing then this is why you are having a issue aligning the printer. If the cartridge is an original HP cartridge and is still in the warranty date located on the cartridge and is found to be defective HP will replace the cartridge with a working one.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

Won't print alignment page or any page after new ink cartridges installed.

I just installed a new color and a new black ink cartridge into my HP Envy 5531. I have never had an issue with this printer before, owned it for 2 years. After installing it, it tells me to print an alignment page, I press ok. The alignment page comes out only blank. So they cannot scan the alignment page. Now my printer prints like it's running low on ink, but it says that it's full with color and black ink.

Hi @Aly9008,
I would be happy to help you work towards a solution. I understand you have installed new cartridges, the levels are good (full), but your print quality is poor. Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP ENVY 5530 e-All-in-One and Deskjet Ink Advantage 4510 e-All....
If the issue persists, I suggest calling us. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. We will, at our option, either replace products under warranty that prove to be defective or refund the purchase price.
We could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.
The number to call is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
To find the “Warranty Ends” date, look in the following table for the date's location on each product. The date follows the YYYY/MM/DD or YYYY/MM format, where YYYY indicates the year, MM indicates the month, and DD indicates the day.
Please use the thumbs up below if you happy with my efforts to help. Best of luck!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printer won't print alignment page

I have a new HP Officejet 4500g and am setting it up on a Windows Vista (32 bit) system. The print is brand new and after I set it up and installed the ink cartridges it asked me to hit 'OK' to print an alignment page. It pulled in a piece of paper, stopped, and displayed the message "Aligning cartridges. Please wait" and then did nothing--no print, no change in the message, nothing. I've gone through all the troubleshooting steps on HP's support site and get the same result every time.
I should add that when I first turned it on it made a sound like nylon gear teeth slipping over each other. It did this a few times when I was performing the troubleshoot steps too.

Thank you for your patience to resolve the printer problem. Being a brand new printer there was a good chance that it was a setup issue such as the rear door, front door, paper rollers, or ink cartridges not being in place.
After all the troubleshooting for the hardware setup, we can try the printer reset. With the printer turned on, disconnect the power from the back of the printer, wait about 15 seconds, press and hold the # and the 3 buttons at the same time, reconnect the power cord to the back of the printer, and release the # and 3 buttons. Click here to see details on how to perform a partial reset to the printer.
After checking the hardware setup of the printer and doing the resets to have the alignment page print but it still has not printed, there really is a problem. I want to do what I can to help you and recommend the following for your convenience.
Click here if you would like to see and use the HP Product Warranty Check tool.
There are many ways to contact HP. The number to call is 1-800-474-6836 and select the options for the printer to help with further troubleshooting if needed and a replacement.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

Hp deskjet 960c won't print multiple pages

I am using Mac OS 10.5.8 with a hp deskjet 960c. Over the past few weeks the printer no longer prints documents with multiple pages from Preview or Excel. It will print the first page from these two programs but stops there. It still prints multiple page documents from Word and Acrobat Reader. I have no issues when using a different printer. I have uninstalled and reinstalled the printer multiple times. Any ideas?

Same problem with HP6940. USB connection.
Also reinstalled drivers.
HP4050N has no problems on network.

Re: printer won't print alignment page

What is the all in one button?

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp deskjet keeps printing alignment page

Hi:
Since i changed operating systems from WindowsXP32bit to Windows7 64bit, my printer keeps printing alignment pages. It will do it when i power on the printer, and it will do it after each printout. So far ive looked at HP's deskjet page. The HP Toolbox software isnt supported by Windows7, meaning that the handy print alignment and cartridge ink level software cant be used. I went to Hp's print alignment page ,they give you steps on what buttons to press on the printer to print an alignment page, to clean the printheads,print a print quality diagnostic page [which didnt work] ,and also to calibrate linefeed. I also cleaned the ink cartridges and removed any dry ink on them.
None of that seemed to help. Does anyone know a solution to this? [this printer does not have a scanner by the way].
I like this printer, and since theres no "windows7 compatible" HP inkjet printers available at this time, id like to keep this one.
Thanking you

The driver for the Deskjet 5150 is delivered though Windows Update as described here. The Deskjet 5550 driver would also be compatible, I would recommend the HP version rather than the earlier Microsoft version.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet Pro 8000 -- keeps printing alignment page

I was having troubles with the black ink not printing correctly so after doing many cleanings I decieded to manually clean the print head. I took the printhead out of the printer then wipped the part where the ink comes out with a most paper towle. After I put the printhead back in the printer printed a print alignment page. OK. Now when ever I print anything the printer will after the print job is done print another alignment page. Is there a way to make it stop? Thanks for you help.
This question was solved.
View Solution.

@MacNeilBlue- I am sorry that you are having an issue with the alignment page printing repeatedly. I would remove, and reseat the cartridges. Then I would repeat the alignment process as shown below.
Open the HP product software:
Windows XP: Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows Vista or Windows 7: Click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows 8:
Right-click or tap and hold the lower left corner of the screen, and then click or tap Search from the menu.
Click or tap Apps ( ) if it is not already selected.
Type HP in the search box.
Click or tap your printer ( ).
NOTE:You can also open the HP product software from your computer desktop: double-click the icon for your HP product ( ).
The product software opens in a new window.
In the product software, double-click Printer Actions ( ).
Double-click Maintenance Tasks ( ). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges , and then follow the on-screen instructions to print the alignment page.
Lift the scanner lid.
Place the alignment page with the printed-side down on the right front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Figure 6: Place the alignment page on the scanner glass
Close the scanner lid.
Press the button next to OK on the control panel display ( ) The product scans the alignment page.
When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HP Photosmart C6380 won't print entire page

My HP Photosmart C6380 won't print entire pages. Some lines near to the end of the page aren't printed. Once in a while it prints the entire page.
This question was solved.
View Solution.

I think the problem has been solved. Thanks!

Won't print last page

Has anyone else had this problem?
HP 5200DTN won't print last page of any document.

I have this same problem and can't figure it out. It started roughly a couple months ago.
I did some testing in Word and found that it would not print the last page if I had a page break in the document, but would print the last page if I removed the page break. However, it also happens often even if the document doesn't have a page break.
HP LaserJet 1320
OS 10.9.5
Has anyone found a solutions for this?

Printer won't print full page

my hp m601 printer won't print full page from web browser , it's not working even if i'll change landscape nor portrait

@ti_Sh
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Printer won't print every page

My Pavilon g4 won't print every page; it just prints the first page

Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Adobe Reader X won't print all pages supposed to; Why Not?

Adobe Reader X won't print all pages supposed to; Why Not?

Similar situation here. Have multiple users getting hung up after the progress bar for printing appears.
If forced to quit, prints do eventually appear sometimes. Here's my app event error:
(System is XP 32bit, direct connect via USB printer)

Eprint won't print web pages

If I send an email my d110a prints, but won't print web pages.

Hey dmorrisp,
Can you pull up your apps? You can try following these steps to resolve your issue.
1. Find your printer's IP address by printing a network configuration page.
2. Type you IP address into the address bar of your web browser.
3. Click on the network tab at the top of the page.
4. Look at the left hand side and click IPv4 under wireless.
5. Change the IP settings to Manual.
6. Enter the printer's IP address, your subnet mask, and your routers IP address or default gateway in the spaces.
7. Set the Preferred DNS to 8.8.8.8.
8. Set the Alternate DNS to 8.8.4.4.
9. Click apply.(You may need to refresh the page if it says processing for longer than a min and click apply again.)
10. Now try to enable Web Services.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

EPrint won't print web pages from Windows 8 Microsoft Surface tablet

ePrint won't print web pages from Windows 8 (x64) Microsoft Surface tablet Any ideas?

Hello JereTanner,
Welcome to the HP Support Forums! I see you are trying to print web pages from a Surface tablet. What model of printer are you trying to print to? Also, Is there an error, message, etc, when you try to print? Typically, ePrint is used when printing eMails or forwarding documents / pictures to the printers eMail address, is this how you are trying to print the web page? Since this is a Windows 8 Operating System, you may be able to install full feature software and print that way. When I know more about how you are trying to print, what happens when you try and what printer you are using, I will be able to better help. Cheers,

Hp deskjet ink advantage 3545 printer alignment error

ON screen showing now printing alignment page
nothing process

Hello @OVTL
Welcome to the HP community,
I read your message about the alignment page not printing when the screen displays that it is. I would personally think that there could be an ink cartridge problem causing the alignment page not to print and I have a few suggestions for you to try.
1. Reset the Printer and try printing the alignment page again:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
2. Follow the steps shown in this guide for ink cartridge issues: A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 e-All...
If the alignment page will still not print, please give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Deskjet 1050 won't print alignment page

Similar Messages

Maybe you are looking for