Deskjet 1512 can't scan

hp scan can't find my printer I have reloaded software I am using IE 11 it used to work

Hello Bob!
Thank you for your response!
It seems as though you are running Windows 7. Regardless, I would suggest using the guide below for your troubleshooting steps to follow. Click the link and select Windows 7 to see the steps to get started. This should help you scan again!
A 'Scanner Unreachable' or 'An error occurred while scanning' Message Displays when Scanning on the ...
Good luck! Happy Wednesday
R a i n b o w 7000I work on behalf of HP
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Similar Messages

Deskjet 2540 can't scan on OSX Yosemite

I am unable to get the Deskjet 2540 to scan in OSX Yosemite. It worked under Mavericks. Since upgrading OSX doesn't even seem able to recognize that the device is a scanner. I did a full uninstall and reinstall of the HP software. Printing works fine, as does making copies using the physical buttons on the device. Scanning options are greyed out in Preview et al., there is no scanner tab for the printer in System Preferences. Attempting to scan in the HP Scan utility results in the error "HP Deskjet Ink Advantage 2540 All-In-One is currently unavailable. Please check if it is turned on and connected, or try again later."

Hello @babelfish , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're experiencing scan issues. I would like to try and assist.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp deskjet 3520 no icon on computer so I can not scan

Have hp deskjet 3520 I have no iconon my desktop so I can not scan anything because it tells me no scanner found.. I can print things however I tried to scan something to send to someone and an error message came on the printer it says "scan to Computer"is enabled via theprinter software

Hi deecity,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues when attempting to scan to your computer. So I can better assist you, Please respond with which Operating System you are running.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Can't scan on my HP Deskjet 2050 J510a

Here, I attached an image regarding my problem. I can't change the resolution of the photo and when I try to scan a message it says that "an error occured while scanning" Please help me! I've tried every possible solutions that I saw on the internet, still nothing.

Hi johnkevinquiamb,
Welcome to the HP Forums!
I understand that your HP Deskjet 2050 will not scan, and I am happy to help you with this scanning issue!
For further assistance, I will need to know:
The version of the Windows Operating System. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this scanning guide. Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Can't scan using HP Deskjet F4180

Hi there!
I've got a Mac-Mini running OS X 10.5.1. I have tried to connect a HP DeskJet F4180 to the mac. Printing works fine but I can't seem to scan anything and I don't seem to be able to install HP PhotoSmart Essentials. Am I doing something wrong?
Thanks,
Jo

Hi I've got the same problem - I can print but I can't scan. HP's website says
"Most HP device installer CDs and Web downloads were created before Mac OS
X 10.5 was released, therefore not all device drivers offer scanning functionality at this point of time.
HP plans to release the first major update until the end of December 2007, which will be focused on All-in-One and Scanner drivers to provide scanning and faxing functionality. Until then scanning functionality is limited to certain HP products."
I guess we just have to wait until next month...

My HP Deskjet 2050 J510 can NOT scan for my MBA.

My HP Deskjet 2050 J510 can NOT scan with my MBA. It could not print before I download the printer driver as described in the below link...
http://support.apple.com/kb/HT4670
After install the printer drive...
Now the printing function works fine, but the scan function won't work. Could anyone give me a suggestion to make both printing and scanner functions work?
Thank you
Bill

Try to re-install the drivers and software for the printer.
You can also try to run the print and scan doctor, and see if it will auto-fix it.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
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Problems with deskjet 1512

I can't print it keeps asking for file name then it says error cant print

Hello tompriest,
Welcome to the HP Forums!
I see that you cannot print with your HP Deskjet 1512, and I am happy to help you with this issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try the HP Print and Scan Doctor, and let me know what happens.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Deskjet F4480 Unable to Scan in 10.6

After updating to 10.6, my Deskjet F4480 can no longer be used as a scanner. I have tried re-installing the full driver and software provided by HP, which claims to include updated support for 10.6; when I then try to use HP Scan, it tells me no scanner is found. When I completely uninstall the HP software and use the driver provided via Software Update, then try to scan through the Print & Fax panel in System Preferences (or via Preview) I get a failed to initiate session message. This is ridiculous. Does anyone have a fix for this problem?
Thank you.

Thanks for the response, but I've tried updating the TWAIN driver and scanner driver with no luck. Since it works with every other program I've tried (except for Acrobat), I'm pretty sure it's an issue with the settings in Acrobat 6/7. I've also updated with all of the service packs as well.

Deskjet 1512 not printing

Hello!
I looked through the first 10 pages of topics to see if this was brought up, but it hasn't or I didn't see it, but here it goes.
Today, I purchased a Deskjet 1512 All in one at Walmart. I installed the printer and drivers without issues. The printer appears online and when I try to print, the printer just won't print out the documents. I tried everything that the users manual suggest, but with no success. I pulled up the printer page, and it shows the document as printing and a few seconds later it disappears, as if the printing was completed - but it is not -. I uninstalled and reinstalled the drivers and the printer and it says it was successfully installed.
Any help would be greatly appreciated!

Hello Evelynrm,
Welcome to the HP Forums!
I understand the printer is completing partial print jobs. First, I would like you to perform a hard reset. I will provide instructions on how to perform this task:
1. While the printer is on, unplug the power cord from the printer, and its current electrical outlet.
2. Hold down the power button on the printer for 30 seconds, while it is unplugged. This drains all the electricity out of the machine.
3. Connect the one end of the power cord into the back of the printer.
4. Connect the other end to a direct wall outlet (not a surge protector or power strip). This will ensure the machine can obtain more electricity, since lack of electricity can generate issues like this.
5. Now, try to generate a copy.
If these steps do not resolve the issue, I would install the latest firmware on the printer. I have provided a document on how to update the printer: Getting the Latest Firmware and Product Updates
If the issue is still not resolved, try printing a test page from the printer itself and see if the same behavior occurs. Let me know the results!
Mario
I worked on behalf of HP.

I can't scan after upgrading my iMac to OS X Yosemite

Hi, I have an iMac and I upgraded to Yosemite yesterday. Ever since the upgrade my printer won't scan. I can still print, but when I go to the HP Scan logo in my applications and try to scan, I get this error:
The scan cannot be performed because another program has control of the HP imaging device. Try the following steps. After each step, try scanning again.
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried everything - closed all programs, restarted my computer, uninstalled HP, install HP drivers, but with no luck. Before upgrading to Yosemite it worked perfectly.
My printer is: HP Deskjet F4180.
I would appreciate any help I can get to resolve this.
Thanks in advance!
Sharon

Hi @sharon2906 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your issue with installing Yosemite and your HP Deskjet F4180 and not scanning. This is a document for Yosemite OS that will help you resolve the scanning issue.
Make sure you do you Apple update on your system as well.
On the upper left corner of the computer desktop, click the Apple menu icon update Apple Software.
Hope this helps.
Thanks.
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OS 10.5.8 Driver for HP Deskjet 1512

I have a Power PC G4 running OS 10.5.8 and have received an HP 1512 printer as a gift. The installation disk gives a message that the printer can’t be installed on this computer. Is there a driver that would allow the G4 to control this printer?

hp says no way...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Deskjet-1512-Drive r-for-Mac-OS-10-5-8/td-p/3873314
But I'd try another installed hp driver for a close model...
Mac OS X 10.5.3: Printer drivers included in the HP Printer Driver Update v1.1.1 - Apple Support
Or maybe Gimp-Print driver close enough...
http://gimp-print.sourceforge.net/p_Supported_Printers.php
http://gimp-print.sourceforge.net/

Deskjet 1512 Printer will not install....

Hi
I have a Deskjet 1512 "All in one" printer.
I have followed the setup and installation instructions down to the last comma- and still some 6.5 hours later- I still have a new printer that does not work.
I am running Windows XP / Service Pack 3 / Dotnet 3.5
I ran the installation disk (provided), made a cup of tea, ticked the boxes, answered the questions.
When prompted (and only when prompted) - connected my Printer and USB lead to the computer... that's where the issues began.
The "Full Feature" whistles and bells software began to try and detect my device.
It was beaten to it by Windows Harward "Wizard" - telling me it had detected a new device....but it could not be installed "Due to a missing Module".
About 2 seconds later - the HP "Full Feature" software spits out it's dummy and tells me to connect my printer and check the USB lead......
So- I replaced ther USB lead with 4 different ones I have spare, as well as try all the various USB ports on my computer.
Still the same issue.
However-
The Scanner had installed- and works fine.
So I attempted a forced "Backdoor" installation of the printer drivers- via Windows Hardware Manager.
This all looked so promising- the Drivers finally looked as if they were installing.
At 99%, the Hardware Manager pop-up informed me that my "device had been install successfully"....
About 1 second later- another pop-up appears- now telling me that it wasn't possible to "complete an action"? and that my "device was not installed".
A brief flick through driver manager showed me that my scanner was installed, but the Printer wasn't.
I completely uninstalled the HP software, and then Dot Net.... cleaned all Temp files, and removed all rogeu Registry Entries.
Then Restarted my computer (after checking that USB 2 was enabled in the Bios- which it was)
I then re-installed the upto date Dot Net (downloaded via HP website), and the Up to date "Full Feature" software (also courtesy of the HP website).....and.....
......still the same.
In short- I have tried:
Removing all previous installations of the HP software and Dot Net 3.5
Reinstalling all of the above
4 x Different USB leads
All the different USB ports on my PC
Swearing and Cursing (usually works with Microsoft Products only)
The only thing I have NOT tried, is Witch Craft and Country Dancing.
Any further suggestions would be much appreciated......
This question was solved.
View Solution.

Hi again
As I have pointed out in my previous postings-
I have updated my version of XP, it's service Packs and also the version of DotNet- which I downloaded from this forum, and have double checked that it is the most up to date- which it is.
I have tried to "Copy" documents on the printer, and it does not do anything.
A warning light (beside the X button) flashes Orange.
I then tried to scan the document as a JPEG image- and that worked fine, it scanned, and saved with no problem whatsover.
I have tried (about 8 times now), the "Device Setup Failed to Complete" - and that pretty much states the obvious things to check when something doesn't work- the same things I have been checking for the last 6 or so days.
The Issue, is something with the software, as the drivers will not install to be able to operate the device correctly- despite attempting Various Uninstalls, Re-installs and manual installs.
In simple terms, installing the driver manually is fine; until it gets to the last stage- and then it stops and windows (kindly) informs me that "My printer was not installed as their was a problem".....it won't state what problem.
By using the HP installer; you go through the processes, and when asked to connect the printer, the HP software doesn't detect it, (though the XP Device Manager does).
I have tried so far:
The Troubleshooting guide (as mentioned above, just seems to state the obvious)
8 Different USB leads of differing lengths.
All 6 of the USB ports on my computer- which otherwise work with other devices.
Un-installing the HP software, cleaning all traces from TEMP files and the Registry, restarting my computer and re-installing.
Manually installing the Printer using Windows Hardware Manager
Copying a document on the Printer - that doesn't work.
Scanning a Document on the Printer (That DOES work)
Ensuring that my version of Windows XP is up to date.
I have the latest version of Dot Not installed- which I have.
Installing "Next Driver down"- which does install the device, but it won't print.
I have been Unable to try another machine as yet, as I don't have another available.
But that I think is my next port of call.
Thanks for your help on this.

HP Deskjet 2050 J510 series Scan All in One

The drivers are installed. I get an error message when trying to scan: The HP Deskjet 2050 J510 series Scan was not found . It is not identified in the "devices and printers window. There is an icon on my desktop, when clicked, the above message is given. If you have any suggestions, it would be appreciated.

HI ooh,
I would like to help you be able to scan from your Deskjet 2050 J510 series printer.
Please use the HP Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know the outcome of the tests perform, you will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
I look forward to hearing from you. Knowing the outcome of the Print and Scan Doctor will help to point us in the right troubleshooting direction!
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Deskjet 1512 Wont print

I just purcheased a Deskjet 1512 and set it up, and it's not printing(from my laptop)(MacBookAir). It will print the "Test Page" perfectly, but not anything from my laptop. I've went online, did everything i have found, downloaded the "newest drivers" and everything, and it still wont print. Please help, thank you.

Hey @JacobGuidry,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the issue that you're experiencing when trying print from your Mac OS X 10.10 computer to your HP Deskjet 1512 All-in-One Printer. Even though you have downloaded and installed the latest drivers for your Deskjet it does sound like there is a driver or software conflict occuring between your Deskjet and your Mac. Can I please have you follow the steps below to correct this issue.
Step 1: Reset the Print System:
To start, I am going to have you Reset the Print System on your Mac as it is important that we have a nice clean slate to work with for troubleshooting. Please click here for instructions on how to perform the Reset. When the website opens follow the steps under 'Resetting the printing system in OS X Lion.' This Reset will remove every printer from your Mac. However, it does not uninstall the printers. Therefore, should you use other printers on this Mac, once the Reset is complete simply ensure that the printers are connected via a USB Cable or Network connected and (+) Add them back in. Do not add your HP Deskjet back in at this time.
Once the reset is complete, please proceed to the next step.
Step 2: Uninstall Drivers and Software:
Next, please click here for steps on how to properly uninstall your printer. Once the site opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' and follow the appropriate steps to complete the uninstall process.
Once the uninstall is complete, please continue on.
Step 3: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 4: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 5: Install Device:
Please click here to download the drivers for your printer
Once the download is complete please follow the onscreen prompts to reinstall your printer
Once your HP Deskjet is successfully installed please test printing again.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Deskjet 1512

My printer suddenly wont print.If I print a test page, only the windows logo and the words windows test page are printed.Can you help me?

Hey @Cawlady,
Welcome to the HP Support Forum.
I understand that you're unable to print from PC with your HP Deskjet 1512 All-in-One Printer. I would like to assist you with this. I have located an article from HP that details several troubleshooting steps for this particular issue. If followed in the sequence presented, they may restore your printing functionality.
Click on the following article heading:
Fixing Print Quality Problems for the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series
Work your way through Solutions One through Seven under the Vista heading.
Please let me know the result of your troubleshooting by responding to this post.
Thanks again for posting in the HP Support Forum. Have a great day!
E-roq
I work on behalf of HP.
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Deskjet 1512 can't scan

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