Deskjet 1515 doesnt print bottom part of a page
hello ahm would someone help me cause i dont know how to fix it. my newly-bought deskjet 1515 all-in-one series doesnt print the bottom part of any page. for example i insert a border line and then when i press ctrl-p the print layout showed that the bottom border was not there despite the margins are correct.
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Hello Aldwin06, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing issues with your printouts. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, does this issue occur when printing from multiple programs?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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The issue you are referring to might be a known bug. You should look at CWW's post in this thread:
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Yesterday, after doing an update (which only updated iTunes, so it's probably not what caused the problem), I found that all print jobs from Preview (and a few other programs that I've tried) are missing roughly the bottom 1 cm of the page. I've grovelled through all the settings and preferences that I can find, and I've made various other things change, but no matter what I do, nothing makes the bottom line of text appear on the paper.
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The usual disclaimer applies: I haven't (knowingly ;-) changed any print-related setting recently. (We've all heard that one before, right? ;-) Since the problem appeared, I've of course changed lots and lots of settings, trying to find something that affects the problem. But the most recent change before this problem appeared was a couple of months ago (when another upgrade broke all remote printing, and I had to delete all the printers and reinstall them).
A possible clue is that, when I use Safari to load a PDF from http://localhost/..., the page shows as usual, and I get the same drop-down from CMD-P that shows a preview that has the entire page. But when I print it, the entire page is shifted vertically so that the top title line of text is missing - and the bottom line has only its upper half, with the bottom part of all the characters missing. Again, the blank strip at the bottom is roughly 1 cm. Actually, a quick check with a ruler says that it's 12 mm. But I don't know how to use this info, or how to tell Safari to fix the missing title line. The missing bottom half of the bottom line seems to say that it's not that the PDF has something wrong that suppresses the text entirely; it would seem to say that somebody is deciding to impose a 12-mm bottom border for some unknown reason.
Any idea where I should look to fix this problem? Is there a relevant troubleshooting guide somewhere that I should know about?
(It sure would be nice to have a known way to say "Just print exactly what's on the Preview page; don't try to do anything clever with it." ;-)That doesn't sound quite right. Tests on the server shows that the printer (HP L7680) can in fact print up to within 3 mm of its edges. The test pages show this, and assorted tests with "real" PDF pages in the past have verified it. It worked from my Macbook up to a few days ago, and tests from the server show that the printer hasn't lost the ability to print close to the edges. In fact, my wife printed a page from her iMac a while ago, and it showed stuff (images and border lines) up to about 4 mm from the edges. It's only from my Macbook Pro that suddenly the bottom 12 mm gets blanked out.
Actually, I did try a test from the server with the "borderless" setting. The software enlarged the image to be bigger than the page, for some reason that I don't understand, but the result was that the printer printed right up to the very edge of the paper; there was ink visible on the edge of the sheet. So the idea that the printer "can't" print close to the edge is wrong. The printer doesn't have a problem here; it's being told by some software on my Macbook Pro to blank out the bottom edge.
I just tried another test of this: I told Preview on the Macbook to print the page at "Scale: 120% ", and checked "No automatic page scaling". Preview showed the text going off the page at the top and right edge, The ink stopped about 3 mm from the top and right edges. But the bottom 12 mm, including the bottom line of text, was blanked out. This, plus the tests on the server, shows that the printer can print up to 3 mm from the edge of an 8.5x11 inch page. And earlier tests that produced the bottom line with only the top half of the characters shows that it isn't just dropping the bottom line; Something on the Macbook is explicitly blanking out the bottom 12 mm (but not doing the same on the top and right edges.
And whatever is doing it doesn't happen on my wife's iMac; she can print close to the bottom edge.
I'm now wondering if I should uninstall the printer on the Macbook, and see if I can reinstall it to match the iMac's settings. But if the problem is something in the Macbooks system libraries that's forcing the 12-mm bottom margin, that probably won't work, either, and the "Letter" paper size settings presumably come from some library file, because it won't permit me to change those numbers.
Anyway, I'll try your suggestions, probably in the morning, and see what happens.
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I honestly don't believe that this printer cannot print such kinds of documents so any suggestions will be a great help!Hi @lloydk26
nd welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
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I would recommend renaming and resaving the PDF file, in case of any corruptions.
I would also recommend a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Another suggestion I would make would be updating Adobe:
Adobe Product updates
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
My hp deskjet f4488 doesnt print text but prints pictures in the same document
Im in a big trouble , I wrote a document in ms word and attached 1 picture to it and when I printed It only took out the picture and not the text , I have Dell inspiron n4010 ! help
Hi,
Which Word are you using ? Please try:
(a) In Word 2007 and 2010, click on Office Button > Word Options > Display > check the boxes for "Print drawings created in Word" and "Print background colors and images" > Advanced > scroll down to the "Show document content" section, check the boxes for "Show background colors and images in Print Layout view" and "Show drawings and text boxes on screen", and uncheck the "Show picture placeholders" box > OK.
(b) In Word 2003 or earlier, click on Tools > Options > View tab > check the "Drawings" box and uncheck the "Picture placeholders" box > Print tab > check the boxes for "Drawing objects" and "Background colors and images" > OK.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
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color:#FFFUse Named Anchors.
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If you want to get fancy, you can apply smooth scrolling to your anchors.
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Deskjet 2542 not printing both sides of multi pages properly.
after pages are fliped over after frist printing, this printer, over prints pages that have already been printed. Checked for new drivers and updates for this printer and Windows 7 op. sys. no help
Hello there! Welcome to the forums @Lima-J6 ,
I read about the issues you're having with duplex printing. I would suggest checking out the guide below for some help with two sided printing!
Printing on Both Sides of the Paper (Duplexing) e-All-in-One Printer Series
Best wishes
R a i n b o w 7000I work on behalf of HP
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My Deskjet 1000 J110 series is cutting off bottom parts of sentences?
My Deskjet 1000 J110 series is cutting off bottom parts of sentences. I have not had this problem in the past. It only does it to a few sentences & my headers.
What could be causing this and what can I do about it?Hi IlianaGrace96,
There are several things that can cause your problem. I would start by reviewing the following HP Consumer Support document:
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
1. Perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and then plug it back in.
2. Use the automated tool to align the cartridges.
3. Use the automated tool to clean the cartridges.
4. Manually clean the cartridges with a lint free cloth and water.
5. Try soaking your printheads in semi warm water for about 5 minutes.
I hope this helps.
Regards,
BethenyF
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HP Deskjet 5568 WiFi Printer - Last page gets stuck while printing
I bought a HP Deskjet 5568 two days ago. I have printed nearly 50 pages already.
I am having a problem while printing "manually" on both sides. It prints the odd pages first from back to front. While printing the last page (the first page of the document), the printer gets stuck. The page is halfway in and the printer just stays there. If I pull out the page, the 'orange' resume light blinks; if I press it, the printing restarts.
The problem is that after it gets stuck, the printer doesn't print anything. I have to delete the print job and now I have to print the other 'even' pages myself.
Please help me. Is the paper getting stuck part of the printing process (stupid question)? I don't actually think it's getting "stuck," I think the printer doesn't allow the page to come out for some reason as the page is actually fully printed (the data is all there).
I have also noticed that this only happens while printing in "manual" two-sided mode.
Also, I can't edit the printing shortcuts in the printer control panel. If I change the paper size to A4, the next time I open the control panel, it is once again set to Letter. Why is this?Hi I_am_Ann,
I understand you are having an issue printing from the computer on your HP Deskjet Ink Advantage 2515 All-in-One Printer.
I do need some other information to assist you.
The current OS installed?
Did you install the printer on your computer?
This document should help take a look at the printer to make sure all is ok.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03243075&tmp_task=solveCategory&cc=us&dlc=en&lc...
Please feel free to contact me if you have other questions
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HT201406 why is the touch on the bottom part of my screen not working all of a sudden on iphone 4s?
all of a sudden over night the bottom part of my screen does not react to touch i have moved the bottom row icons through itunes but this still doesnt allow me to use this section of the screen once im inside an app. such as banking?????????
Hi zoejane1710,
Thanks for visiting Apple Support Communities.
It sounds like your touchscreen is being unresponsive. The steps in this article can help:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
Jeremy -
I'm using windows 7 with a hp deskjet 3059A e Printer All-in-One J611n not scanning pc not found
My Deskjet 3059A e printer all-in-one J611n was working fine til my pc crashed. Now I can't get it to scan. Says computer not found & it is switched on to my pc via usb cable.... Help
Hello @terezaferreira , Welcome to the forums
I read your post about the scanning problems and I am here to help you out.
I would first suggest you restart the computer completely, and power reset the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Now with both the printer and PC powered on, run the Print and Scan Doctor from your computer and send me a screen shot of the results or write me back with the detailed results.
Try scanning from the HP Software on your computer, and also scan from the printer to your PC. Tell me if either ways worked and what happened!
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Deskjet 1515 scanner software can't be installed
Hello,
I'm Mark and i recently purchased an all-in-one printer model HP Deskjet 1515 and currently having a problem installing the provided software. It says my operating system is currently not supported. Although I did made some progress installing the basic drivers, the scanner software can't be installed. I am using Windows Server 2012 64bit as operating system. Before I switched to HP I was using Epson printer and I didn't have any problems installing its drivers and scanner software.
I hope I'd hear some advice or any workarounds you guys might have in this known situations.
Hoping for favorable replies...
MarkHi,
You need to install via the enterprise command. Please see the document here for how to run the SW in a server 2012 environment.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351547&tmp_task=useCategory&cc=us&dlc=en&lang...
I work for HP. -
HP 576dw printer prints only part of document
A multipage document is sent to printer, Word or PDF. The printer prints only part of the document. For example, in an 80 page document being printed double sided, only 56 pages actually print.
HP print software indicates no new updates are available.Hello pchancel,
Welcome to the HP Forums.
I see that you are having some printing issues when printing documents.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
HP Deskjet 1000 stopped printing
Running Slackware 13.37, on 1686 with Athlon AMD XP2200+ under cups 1.4.6-i486 and HPLIP 3.113a on kernel 2.6.3.7.6-smp.
Was printing fine when ink ran out, installed new black and ran hp-levels showing 80% color 100% black. Tried to print from Firefox 4.0 and from command line both cases I get "Device Communications Error 5012. Strange it would stop under this situation. Is there a reset? User and root both members of scanner and lp groups. Now user attempts to run hp-levels yields:Unable to communicate with device (code=12):... lsusb shows: Bus 001 Device 003: ID 03f0:8811 Hewlett-Packard
Any thoughts or suggestions welcome@pz1,
Welcome to the forums!
I understand your print jobs are printing out with partial printing on them, and I hope to help!
I am curious to know if the issue could be within the printer hardware itself, and would like you to print out a diagnostic test page to find out.
Please click this link, follow all of the steps and let me know the results:
Fixing Print Quality Problems for the HP Deskjet 1000 (J110), 2000 (J210), 3000 (J310), and HP Deskj...
If you wish to send me a "thank you" for my response to help, click the thumbs up below!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
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