DeskJet 3000 printer J310 series connected wireless to Router

Greetings, I have just installed my printer and cant keep it connected to the wireless router. On the wireless screen I get a choice of Push Button or PIN Don't have a button to push on the router and dont know what PIN it is asking for. Any help will be most appreciated!

What router? Was the printer ever connected? What operating system on your computer?
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I am employed by HP

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Desk jet 3000 printer j310 series cartridges

Installed new HP cartridges. Received a message......"at least one of your cartridges has a problem."

Hi @Don8132,
Welcome to the HP Support Forums. I understand that you are getting an error message regarding one of the HP ink cartridges that you just installed into your Deskjet 3000 printer.
I have included the An 'Ink Cartridge Problem,' 'Incompatible Print Cartridge(s),' or 'Ink Cartridge Failure' Message Di... trouble shooting document. It has the steps required to resolve the error message that you are receiving.
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Win 7 laptop and Deskjet 6980 Printer don't connect wirelessly

Hi,
I installed the Windows driver for the HP 6980 printer. The printer shows as being "offline" in Windows control panel. The printer network light and wireless status light are on. I ran the HP Home network Diagnostic Utility and it tells me:
1. HP software required to connect to the printer is not installed
and then from the "advanced" tab it tells me further that
2. The HP Service SLP is not installed
3. HP service hpqcxs08 is not installed
4. HP service device discovery is not installed
So, how do I get these things installed?? Where do I get them?
Is this really the problem or is there something else going on?
I have Verizon FIOS and an Actiontec router. Do I need to give the printer a static IP address (as suggested by the HP install manual)??
Any suggestions/advice much appreciated.

Hi,
Is the printer connected to your wireless network?
A solid blue light indicate a proper connection.
If it is blinking it means the printer is disconnected from your network, temporary plug a USB and go to Applications > Hewlett-Packard > Device Utilities. Follow the HP Setup Assistant to reconfigure the wireless connection.
If the printer appear as connected please clarify your router brand and model in order to better understand the problem.
Shlomi
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Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
In the past it would say that the printer (HP Series 7300) was offline. I would remove the device through the control panel and search again. A printer would be found as HP Series 7300 (Copy 1) . A "ghost" of the original would remain as an offline device. I would default to the new printer icon, Copy 1, and it would work. This happened over the course of a year without any problems.
Now nothing is working. The printer can't be found by my network. I tried downloading drivers, etc. from HP but they either can't download or stop during installation. I don't know if an Windows 8.1 update affected it.
Although the printer has a built in network set up option, it has no installation wizard. I can't find a way to activate the wireless feature/icon. There is no I.P. address either.
I feel like a monkey pulling levers for a banana! I appreciate your help.

Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

I have hp 3521 deskjet. and i need to connect wirelessly.

i have hp 3521 deskjet. and i need to connect wirelessly.. been trying for ever.. foooor ever and can't do it. please hlep. thaks

Hello @arijyou123,
Welcome to the HP Support Forums!
I understand that you're not able to configure your HP Deskjet 3521 e-All-in-One Printer for wireless printing with your Mac OS X 10.7 computer. I'd like to assist you with configuring the wireless today.
You will need a USB Cable for the wireless setup.
Can I have you start by clicking here. When the website opens, select the Download button on the top left. Allow the download to complete. Once the download is finished please launch the installer on your Mac.
Follow any onscreen steps to complete the installation of your printer. If prompted please select the 'Wireless Setup Using a USB Connect'. Plug in your USB Cable when prompted. Your wireless information (Network Name SSID and Wireless password) will be sent to the printer via the USB Cable connection. Once the wireless connection has been established, you will no longer need the USB Cable.
For further information on the wireless setup please refer to: Setting Up the Printer for a Wireless network
Please respond to this post with the result of your wireless setup. Should the wireless configuration still fail, please respond with any error messages that you may receive or when exactly the setup fails. I look forward to hearing from you!
X-23
I work on behalf of HP
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Would like to print from laptop to printer at home. Printer is ethernet connected to NetGear Router

HP PAvilion dv1000, Windows XP
Would like to print from laptop to printer at home. Printer is ethernet connected to NetGear Router.
I had been able to print wirelessly from laptop to HP 7310 Officejet all-in-one, but now all I get is "document failed to print" message. I can get documents to print on this printer using my smart phone, but not the laptop.
I have used "find printer" button on print screen and can see the printer to select.
Any suggestions?
This question was solved.
View Solution.

Figured it out after looking at a few other posts...
Configured port to printer IP Address and now it is printing perfectly.
Thanks for having posts out there to review.

HP PHOTOSMART 5524 SERIES PRINTER WILL NOT CONNECT WIRELESSLY/COMMUNICATE WITH LAPTOP. PLEASE HELP.

I am really hoping that someone can help me resolve a serious issue with a new printer.
I have tried every diagnostic tool including the HP print & scan doctor and my printer still doesn't seem to connect to my laptop or print.
Although it does print test pages and reports and it also prints directly from my Android phone.
I purchased the printer from ebay and the printer installtion/driver disc was not included. The printer connected to my Sky network immediately, the blue light/dot was solid and it stated on the printer's display 'Connected - and the IP address/MAC details etc'..........
However, when I try to print from my laptop, it won't print - no error message, nothing so I can't figure out what the problem is.
I went to the HP website and d/loaded the driver for my operating system [Windows Vista 32 bit] and when that failed I tried the Basic HP printer driver and that failed also. I then un-installed and reinstalled the drivers & associated software again and also tried the 'add printer wizard' in Windows.
As a last resort, I disabled my firewall and anti-virus software [temporarily] to ensure that was not preventing my laptop from recognising the printer still no joy!
I have tried every workaround I can think of [and I am not particularly computer proficient] and I am truly out of options and ideas of how to get this to work. When I have finished installting the drivers sometimes a dialoge box pops up on the bottom right hand corner [where the icons are] saying 'HP Photosmart ready to use' but I go to print a document either microsoft word or directly from the internet and it still will not print.
This is getting extremely frustrating and annoying. I have spent hour upon hour trying everything I can think of, but it still won't work.
Please help find a solution. Thank you.

Hello flammingstar,
Thank you for the information. At this point because the print will print from your Android phone, scans, and copies. This shows that the printer itself is not the issue.
The error messages 0x0000643 and 0x0000057, when do you get these errors? Are they on the printer, or the computer?
I would suggest trying to stop, and start the printer spooler. Please follow the steps below.
1. Click Start
2. Type "services" (without quotes) in the search field
3. Open Services
4. At bottom of the page click "Extended View"
5. Click in a service in the list,
6. Press the letter "P" on your keyboard
7. Search for Print Spooler
8. Right-click on it, and choose Properties
9. Select Automatic in the drop down box
10. In that Properties window you will see buttons for Start, and Stop, please click on Stop, and then click on Start.
Try printing again from your computer. Are you able to print a full page?
Looking forward to your response.
I worked on behalf of HP

I would like to add my Deskjet F4480 printer to my home wireless network. How can this done?

I have a Linksys wireless router that is the hub of my home wireless network. I have been successful in adding a HP OfficeJet 6500 All-in-one Printer an old HP DeskJet 890C that I purchased in 1997 with a computer running Windows 95. The HP 890C has been my tireless workhorse throughout my two kids K-12 school as well as printing reams of paper during my MBA...and guess what: it still works. However, my daughter has just returned home from college and she has a HP DeskJet F4480 printer/scanner that she would like to add it to the home network. I have been researching the problem, but haven't been successful in finding out if this printer is compatible to add to a wireless network. Or simply, will a 802.11g Wireless USB 2.0 Adapter suffice? I am also adding a new Windows 7 laptop in the network, that will need to print to this F4480. I patiently await the forum's response.

My mistake, it seems that price was a deciding factor when I purchased the F4480 in lieu of a more expensive wireless ready printer-scanner. I will eventually come-up with a solution as I did with the 890C where I have a wireless print server connected directly to the printer serial connection. It seems that backward compatible is still evident, but I am having some problems coming up with the long-lasting HP49 and HP23 tri-color ink packs.
Here is the rub; I don't replace technology because it is out-dated. I upgrade and or repair everything myself. I found warranties not worth the paper their written on and in most cases, the technical support was lacking. My Win95 desktop went thru several major components until I found that it was becoming harder to find software to run with it. I finally replaced it in 2007. Now it seems that there has been a paradigm shift toward utilities that are very hungry for memory, and even if I didn't want to, I am forced to come over to the dark side with a device that has a minimum of 8GB of RAM.

Can't get my deskjet 1050 printer to work as wireless

How do I to use my deskjet 1050 printer as wireless by connecting it to my router? Windows 8 64-bit. It keeps saying, I need to install the wireless connection procedure, but I can't find anything like that. My router is supposed to be able to turn any printer into a wireless.

Even though this printer isn't wireless, there is a way to to use it wirelessly!Here's what you need:Google Chrome on whatever computer you're trying to use the printer froma Google account so you can sign into chrome DO THESE FIRST STEPS ON THE COMPUTER THAT THE PRINTER IS ALREADY CONNECTED TO VIA USB CABLE okay so what you have to do is open up chrome and in the top right hand corner there is a little button looks like three stacked horizontal linesclick that and sign into google chrome (a gmail account works or create a new account)then what you have to do is click that same button and go to settingsscroll all the way down and click advanced settingsonce again, scroll all the way down until you get to Google Cloud Printclick manage and then click add printersit will go to another screen and you should be able to search/add the hp deskjet (this may take a little patience)once everything is connected, all that is left is to print go to the customize and control button (that 3 horizontal lines button in the top right hand corner in crhome) go to settings > advanced settings > cloud print > manage and click the hp deskjeton the left hand side click print and click upload file to printthen pick whatever fille you want to print and WAHLAA! its printing (as long as ur printer is powered on of course)this way you can print wirelessly without losing formatting like you would if you uploaded it to google docsnow you can print to this printer from any computer as long as you are signed in from chrome and the printer is on! MAGIC hope that helps(:

I have a new macbook pro hooked up to a belkin wireless router. My HP officejet printer is also connected to the router. I cannont get the printer to work from my computer without restarting my computer evertime I want to print. How do I fix this?

I have a new Macbook Pro hooked up to a new Belkin wireless router. I can connect to the internet without a problem. I have an HP officejet printer hooked up the the router to work wirelessley, The router is reading it as connected. My computer reads it as offline. If I reset my computer it will print whatever the first thing is in the que but nothing else and does not work after that. Is there some sort of setting that I am missing? I am trying to set this printer up to work wirelessly from three mac laptops in my house but I can't even get it to work on one right now. Any help would be awesome

Mac OS X 10.7 Help: Troubleshoot a network printer

Printer will not connect wireless WPA passphrase does not match.

My printer use to work wireless and now has stopped. The passphrase has not been changed, all other wireless computers, PS3 still work. I have re-entered the passphrase several times with same error. Diagnostics resulsts:
Attention The WPA security passphrase configured on your HP printer does not match your wireless router setting.
Solution 1 Run the wireless Setup Wizard to re-enter your wireless network WPA security passphrase.
DIAGNOSTICS RESULTS
>Wireless
     - Wireless On     PASS
    - Wireless Working      PASS
> Connectivity
       - Connected     Not run
       - Disconnected count total    455
       - Disconnected count (last Hour)    0
       - Disconnected count ( last 24 hours)    0
> Network
       - Network Name SSID found    PASS
      - other networks detected matching your networks name SSID     NO
       - Wireless networks detected          4
>Settings
       - Printer Settings consistent with wireless router settings     NOT RUN
       - No filtering     NOT RUN
       - Channel    NOT RUN
      - Security    FAIL
Current configuration
       - Network Name (SSID)      xxxxxxxx    " the name given is correct"
      - Hardware Address (MAC) xxxxxxxx
       - ip address        NOT APPLICABLE
      - Configuration Source      NOT APPLICABLE
     -Communitcation Mode      INFRASTRUCTURE
     - Authentication Type         WPA-PSK
    - Encryption         Automatic (AES or TKIP)
     _ Internet       Not applicable
I have tried several times to input the passphrase, i have reset defults on the modem, i have unpluged the modem. Nothing seems to work. Any ideas on how to fix this problem. Note: I am able to connect my computer straight to the printer wireless but unable to connect throught the modem. please help.....
the modem is a UBEE DDW366

Temporarily remove and disable all security on the router. Now try to connect to your unsecured SSID. Are you successful? If yes, go back and add WPA2-AES with your password and try to connect again.
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I worked for HP but now I'm retired!

Printer will not connect wirelessly or otherwise

I have uninstalled, reinstalled the programs and stuff. I have tried connecting with a usb, I have tried to connect wirelessly. I have tried everything the "HELP" says to try and it all says that my printer should work ((which it doesn't)). When I try to connect wirelessly, it says it cannot find my network, even though I am on the network as I do this online. When I try to connect via usb, it says that i need to connect my printer with a usb. I DID!! IT IS!!! IDK what else I am supposed to do. When I try to print a test page from my Notepad program the printer shows up and it says ready, then when I click print a screen pops up and says "Unable to comunicate with printer. Make sure it is connected." Then the "HELP" says to download the install wizard(for the upteenth time) which doesn't help at all.
I had this printer working fine over my wireless connection at one time. Then I had to change my internet provider and switched to a moden/router set up. Now nothing I do seems to make it work anymore.
Any REAL HELP would be most appreciated. I am about to rip my hair out.

Hi,
Please try:
(a) Install software and driver, ONLY connect printer to USB port when required.
(b) Test run the printer,
(c) After happy with it, run installation again but this time CONVERT from USB to wireless.
Regards.
BH
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Connecting Wireless N Router to Existing Fios Router for NAS Access

What I'm Trying To Do:
    I have a 1TB Western Digital MyBook Live as my new NAS for accessing music, photos, video. Accessing this data through the Actiontec MI424WR Wireless 802.11b/g is not the best performance. I want to add in a wireless-N router to the mix but know I have to keep my existing Fios Router in the mix.
    Understanding that the Gigabit part of a wireless-N Gigabit router is for the wired speed increase, do I need to get a gigabit router for when I plug in my NAS, or does that not make a difference.
     Basically, I know that the wireless-N will get me better access wirelessly, but will connecting the NAS via Gigabit give me an extra boost as well?
According to most posts, getting a wireless-N router directly from Fios is near impossible, so bridging a new router to the existing one seems like the best bet.
Thanks for any help anyone has.

I bridged an N router to my MI424WR,which is also an N router and really did not notice a big performance jump,i am satisfied with the MI424WR.even though my linskys N router is more expensive.

WRT54G Can't play on xbox live and connect wirelessly to router or internet from comp at same time

Hi guys.
I have a WRT54G and since I have had it I havent been able to connect wirelessly to see my router or get online form my comp while my xbox 360 is on xbox live. My other computer though, which is wired, can connect online anytime wether the xbox 360 is on line or not. Any help would be nice.

I have a similar problem to this. I do some online gaming, and while my roommates are playing XBOX live (which is a lot now that halo 3 came out) I cant even connect, and if i do connect i get such a high latency it is unplayable. I would also greatly appreciate any help on this issue.

Can't connect wirelessly to router

I got a new laptop and a new router wrt160n v3 everything was going fine, my connection wirelessly was laggy but that was okay. One day by mistake i set myself as an "intruder" on my router and deleted myself off the map. I tried everything, putting the cd and reset the settings but no matter how hard i can't connect wirelessly to my router anymore. Now i have to stick a wire to my router and sit beside my computer. also when i do connect to it, it says that i cant or something. I need help asap !
question : how can i connect wirelessly back to my router

This is certainly an unusual problem, but from your description, I would have to assume that the router memorized the MAC address of your wireless adapter, and won't let you reconnect.
The best solution would be to download and install (or re-install) the lastest firmware for your router, then reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it --- you must setup the router from scratch.
Alternatively, you might be able to change the MAC address of your wireless adapter. The downside of this solution is that if you ever re-install your computer, you will need to remember to change the wireless adapter's MAC address again.
Message Edited by toomanydonuts on 01-17-2010 12:10 AM

DeskJet 3000 printer J310 series connected wireless to Router

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