Deskjet 3050 does only print JPG files in color - all other docs are only printed in black and white

Dear All,
I have a problem with my Deskjet 3050 Printer. (USB connected with my laptop).
My printer won't print colored documents in color but only in black and white (except for JPG files (photos) which are printed in color.
Word documents or PDF files (for example) are always printed in black and white - even if these are in color.
Copying colored pages with my printer is no problem.
This works perfectly well. The printer is connected to my PC via USB.
The cartridges (color and black and white) are practically new and original HP cartridges.
Could the problem be related to the printer settings which I might have changed by accident.
Thanks in advance for your advise.
Cheticamp
This question was solved.
View Solution.

Hi Cheticamp,
From the control panrl go to Devices and Printers.
Right click the printer and select Printing Preferences.
Cluck the Advanced button and ensure that Print in Grayscale is set as off and confirm.
From Word click on File > Print and click on Settings.
You will see the dame printing preferences screen.
Press Advanced and ensure the grayscale optio is set as off for Word as well.
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

One document will not print in color - all other docs are printing fine

I just purchased an All Ine One Officejet Pro 8630. It will not print my proposal forms in color - although invoices and every other document that requires color seems to print just fine. The proposal form is formatted in in old Microsoft Access file. Not sure that this would make a difference because I have had no problems with printing it in the past with color. Any recommendations would be appreciated. Thank you.

So when you do print, does it come out in a grey scale with various shades of grey instead of the color or in just solid Black and White format? Also, on the PDF front, you can install either software I mentioned and that will allow you to "Print to a PDF File" and then you can at least view the PDF to see if your printing system from Access is outputing in color or not. Just a troubleshotting idea.

When uploading large file from network, all other requests are not being sent to server

In our application we are facing a weird scenario in which when we try to upload a huge file(600+ MB) from network, all other requests(AJAX) are getting blocked. But when the same file is being uploaded from local location(E drive) then everything works fine.

How are you uploading the file via network?
If you are troubleshooting the network bandwidth? or the threads where one process takes precedent over the other you will have to troubleshoot the QoS of the network you see this on.
To give a better visual please use Firebug or the Web Developer tool called Network to analyze the requests. The "XMLHttpRequest" will give better clues for Ajax. Reference [http://ajaxian.com/archives/ajax-debugging-with-firebug]
There may be a about:config option that allows mutithreading or max persistent connections per server you can check.

Pages App, is showing the titles of all my documents but icons are a black and white pages icons and the files won't open, what can I do?

I recently updated iTunes and had several crashes on the next sync with my ipad2. Now when I open the Pages App, all my documents are shown with a black and white Pages icon, the title and date created is there but I cannot open any of the documents I created with this app, I have about 2 months of work I need to be able to open!

It sounds like you are seeing what you should see when you are in the thumbnail view of all of the documents. If none of the files will open when you tap on them, try quitting Pages completely and then restart the iPad and try again.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button

Blanks in printing black and white on 7520

When printing a pdf document on my 7520, in "Plain paper, Fast draft, black and white," there are voids in four boxes on the bottom of the page. This is my VISA statement, and the boxes contain amount owing, date owing, etc. Weird. When printed in colour, all fields are complete. Everything above and below these four boxes prints correctly. I'm printing from a MacBook Pro. Any suggestions, anyone? Thanks. L.

Try these steps to uninstall the software using the HP scrubber and then reinstall the full feature driver.
To do so, perform the following steps:
1. Go to Applications/Hewlett Packard/ and then click on “HP Uninstaller”
2. Next click “Continue”
3. Highlight the device on the left pane.
4. Press and hold Control+Alt+Cmd on the keyboard simultaneously while you click on “Uninstall”.
5. After you do this, you will see a pop up that asks you if you want to uninstall all HP software. Please note, that in doing this, it will remove any other HP printers that you also have installed.
6. Click “continue” and wait for the program to finish.
7. After it completes, reboot your computer.
Once the computer is back on, do the following steps:
1. Go into “System Preferences” and then select “Print & Fax” or “Print & Scan”.
2. Right click (or control+click) in the rectangle listing your printers and then select “Reset Printing System”. This is going to delete all of your printers.
After you have reset the printing system, go to the following link and download the most recent version of software for your operating system.
HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers - Mac OS X v10.6, v10.7 an...
Once it is downloaded, install the software and see if it works now! If it doesn’t, just let me know and I will see what else I can do to try and help resolve this issue for you.
Best of luck,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Leopard is not letting me print in Black and White!!!!

I was able to do it before with the Quartz Filter option.... but that has been removed in leopard..... What can I do??.... HELP!!!!

The Quartz Filter entry under ColorSync is not present in OS X 10.5
(Leopard) -- at least at the present time. The Quartz Filter for Black and
White still exists, however. It's just not tied into the print window.
The easiest way I have found to use the Black and White option is as
follows:
1. Go to print the document. Use the item "Open PDF in Preview" item
under the PDF Services drop down menu at the bottom left of the print
window.
2. When the document appears in Preview, choose Save As… from the File
menu.
3. You can either change the name or use the Replace option when
prompted. Select the output format as PDF and use the Quartz Filter to
select "Black and White".
4. Make sure you have the name and location to save the document as you
want it. Click the Save button.
The resulting document will be in Black and White and you can print it
normally.
You can also provide feedback to Apple and request that the Quartz filters be implemented in the print window again. http://apple.com/feedback/macosx.html
Matt

Can't print jpg files sent in emails - they're autosaved as HP MediaSmart photos

when someone sends me a .jpg file in an email, it comes thru as HP MediaSmart photo, and the only options are for "play". "rotate", edit or trash. There are no options for printing or saving. And you can't right click. So I can't accept any .jpg files sent to me.

Hi , Welcome to the HP Forums! I understand that you cannot print jpg files sent in your emails. With your HP Officejet 9620, on Windows 7. I am happy to look into this issue for you! I am assuming you have the HP Officejet 8620, as I cannot seem to find a HP Officejet 9620 online. If this is not your printer, please post your printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number. According to this guide, Using HP MediaSmart Software Photo Features, you should be able to print your photos by doing the following: For home printing, just select the photos you’d like to print with HP MediaSmart Photo’s drag-and-drop print option. With one easy click or touch, you can add your print-ready photos to your printing queue. To print your photos from HP MediaSmart Photo, click Print Photos on the bottom of the MediaSmart Photo window. Click the album or slideshow from which you would like to print, and then click the add photo icon for each photo you would like to print. With the Print Picture controls, you can zoom in or out on the image, and move the image left-right or up-down to change the composition.If you change your mind about printing certain photos, click and drag the photo to the trash can or click Clear All to remove all the photos from printing. I would also recommend our HP Print and Scan Doctor, if you are unable to print from other programs as well. Hope this is helpful, and thank you for posting! “Please click the Thumbs up icon below to thank me for responding.”

I have HP Deskjet 3510 connected wireless - problem is that it wants to print only black and white - is there a color button I am missing? The print quality report is fine in color etc.

I have a HP Deskjet 3510 and it wants to print only in black and white.
The Print Quality Report is fine and in color.
Is there a color button I am missing?

In the Print & Scan system preferences, does it indicate it is using a generic printer driver or a Gutenprint driver?
Also, if you click on Options & Supplies, you might want to check and see if has to be enabled. That kind of sounds odd though.
Another thing is it might not be showing. If the bottom of the print dialog has a button that says "Show Details," click it. Then, you can change settings in the popup menu.

HT3669 I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

Check the printer itself. Some printers you need to set the color & B&W settings on the printer itself instead of the Mac. If that is not the case w/your printer, contact HP tech support and/or post in their forums if they have one.

How can I work with my adobe Lightroom Version 5 which was added to my Samsung NX3000. If I want to load an .SRW File it is not possible, only the .JPG File. How and from where can I the Module and how is it to install ?

How can I work with my adobe Lightroom Version 5 which was added to my Samsung NX3000. If I want to load an .SRW File it is not possible, only the .JPG File. How and from where can I the Module and how is it to install ?

You need Lightroom 5.5 or later (the most current version is 5.7.1). This is a free update if you have already purchased an earlier version of Lightroom 5.
Product updates

I cannot print .jpg files created in PS or Painter 11 on my Canon Pixma MP500 Printer?

Using SnowLeopaard on my iMac, I cannot print .jpg files created in PS or Corel Painter 11 on my Canon Pixma MP 500. No file is sent to the print que. My iMac prints well with Word, TextEdit, etc. AppleCare says the problem is with the printer even though there was no problem printing with previous Apple OSX.
Jay

Do You use the latest version of the Printer Driver?
And as You specifically mention jpg, I wonder: Are You able to print other file formats?
If all else fails You could try saving pdfs and printing from Acrobat.

Safari 5.0 on Windows 7 will not print .jpg files

I cannot get Safari 5/Windows 7 to print .jpg files! There is no problem with .png or .gif images. These are not protected .jpgs or anything - regular, inline images in an HTML file. Is this a bug? How can I report/request this "feature"?

Simply downgrading to 5.05 will not solve the constant log out issue, the problem is in Apple shared component after the 5.1 update. Your shared component gets updated with the 5.1 update and will not downgrade if you simply uninstall safari 5.1 and replace it with safari 5.05, you'll also need to uninstall the shared compenent.
From the control panel, first uninstall safari 5.1 and then uninstall Apple shared components. Then install 5.05, this will also install older version of the Apple shared component.
WARNING: Uninstalling Apple shared component will affect iTunes and Quicktime. You may need to reinstall them as well.

I write both JPG and DNG files in the camera.   Camera is a Leica Monochrom.   Photo, unlike iPhoto, seems to ignore DNG files and only imports JPG files.   What am I missing here?

I write both JPG and DNG files in the camera.   Camera is a Leica Monochrom.   Photo, unlike iPhoto, seems to ignore DNG files and only imports JPG files when both are present on the SD card. JPGs are used for quick proofing on an iPad.    DNG RAW files are edited on a Mac Pro (2013).    Other than deleting the JPGs before importing images from the SD card, is there any way to force Photo to select and import only the DNG images?

Thanks Larry,
I did see the J stacked in the lower left of the thumbnails but couldn't figure out how to get to whatever is below it.   How do you select R?
I use an iPad to do quick proofs of my images.   A JPG is good enough for a proof ( dust on the lens, composition, blown out image, etc. ).   The iPad is JPG friendly and can load the images quickly.    Serious editing takes place on my Mac Pro with the DNG files.   I use the same workflow with the the Leica M 240.   iPhoto has been a quick and easy importer to the Mac capturing all of the metadata in the EXIF sidecar file ( location, date, time, camera settings, lens type). A quick scan in iPhoto for the "keepers" let's me export those worth editing to Lightroom/Bridge/Photoshop. I typically shoot 50 images from three locations in a normal day. If I'm lucky I'll get 1 worth real work to add to the portfolio.

Printing Black and White ONLY ~ hp deskjet 940c

I want color!! My color ink ran out & I couldn't afford to get new for a few months. I bought new color (78) and black (15). I replaced the old with the new but it wouldn't print in color as shown on my screen only black and white. The old cartrages had worked really great. What happened?
I've taken the cartrage out and placed it back in. I've run the test. I've checked my cords and all those things are OK. My computer is an HP Pavilion with WIN XP (pack 2)
Please help...

Hi,
You need to make sure you use genuine HP print cartridges to ensure good quality. HP cannot guarantee the quality of remanufactured or refilled print cartridges.
To diagnose this issue we need print a standalone test page using button combination on the printer to check whether it is software related issue or cartridge problem.
Make sure that protective tape has been removed from the color cartridge.
Try to Printing a sample page
1) Turn the printer on.
2) Press and hold the RESUME button until the printer starts printing.
3) Release the RESUME button.
Please refer the link below : To check how the sample page look
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd08785&cc=us&lc=en&dlc=en&product=59129
If still not printing in color in standalone, Please refer the link blow to fix .
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09657&lc=en&dlc=en&cc=us&lang=en&rule=4014&pr...
If standalone test page is printing with color, but not printing from pc : Please refer the link below to fix
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09113&lc=en&dlc=en&cc=us&product=59129&lang=e...
Hope this should help.

Why does my hp 2545 only print black and white?

my hp 2545 printer only prints in black and white. i have an hp 2545 printer and I've tried countless times to print in colour.
i tried scanning and printing a coloured page, and it printed the exact coloured picture. when i tried again to print a coloured picture from my mac, it rendered a black and white/ grayscale picture. i have also tried printing from other applications s/a word, photoshop etc, it still gave me the same black and white result.
my sister tried to print the same picture on the same printer using her MacAir, and it printed a perfect coloured picture. is there a problem with my mac?
can anyone help me with this please?

I'll try. kicheekins, when you print, you should see a dialog box that has various choices, Printer, Presets, Copies and a clickable window in the middle. if you click and hold the mouse button down, you should see some options, Layout, Paper Handling, printer features and Graphics. Click on Graphics. there you should be able to choose quality and black-white/colour. Other than that,. maybe your printer needs a hard reset. or try resetting the printing system. go into preferences, then print and fax, and press the ctrl key while clicking on your printer, and choose reset printing system. as for hard resetting the printer, I forgot how to do that. go to www.hp.com and choose your printer, then go to the "Support" section and it'll tell you how to do a hard reset....
What OS are you running ? Tiger? I know it's not Yosemite or Mavericks?
Also--N.B-this forum is for Mac Pro's (the desktop computer, not portable). You have a Macbook Pro which is portable. Although they both have the words Mac and Pro in them, they are NOT the same machine. In future, please choose where you post your question
thanks
John b

Deskjet 3050 does only print JPG files in color - all other docs are only printed in black and white

Similar Messages

Maybe you are looking for