Deskjet 3050 stopped working, we have tried diagnostics ones say no connection, other says its fine?

we have tried print diagnostics that sais no connection, so we tried the network diagnostic that said its fine?
We also installed recent software and updates etc..
It was working fine yesterday when I used it then it came up flashing saying no connection.  My husband fixed it and then now it wont send info through.  My computer knows its there but it wont print..
Can someone tell me why it would just stop like this?  And what can I do to fix it?
This question was solved.
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What operating system?  If Windows download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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