Deskjet 3050 Won't Print Wirelessly

Hi there,
My new all in one 3050 won't print for me. It is "Offline" in the network page. I feel I have explored every avenue and it will still not print. The wireless network configuration page I printed says everything passed. The home network disagnostic tool says "software missing" after i click test connection. The print diagnostic tool fails on connectivity everytime. I can connect to the printer ip 192.168.1.3 in the browser 95% of the time but not always. My router is a Zyxel P-660HW-T1 v3. I'm really close to tears with frustration, I'm quite computer and networking savvy but I cannot fix this. please help, I'd be eternally grateful.
Kind Regards,
Larry.

Hello dkkenny1,
Are you running Windows on your computer? If so, I recommend running the HP Print and Scan Doctor. This tool provides a quick and easy way to diagnose and resolve many printing, scanning, and connectivity problems. Click the link below for details on how to download and run this tool:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&lc=en&cc=us&dlc=en&product=4066452
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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sufguts wrote:
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This question was solved.
View Solution.

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End
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Hello LL_01,
Welcome to the HP Support Forums!
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JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Welcome to the HP Support Forums!
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Psychoviking
Welcome to the HP Community Forum.
Starting off -- this is not my specialty: no shooting the messenger.
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and then
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Remove existing printer software from the desktop
Install Full Feature Software for the Printer on the Desktop
Some Help for whatever you decide to do:
Removing Printer Software
Stop programs: games, email, browsers…
Create a Restore Point:
Restore Point XP OR Create a Restore Point – Win7 OR Create a restore point Win8
Control Panel > set icon view > Programs and Features >
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Restart / Reboot the computer and log in
Install the Full Feature Software for the printer following the instructions
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Deskjet 3050 Won't Print Wirelessly

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