Deskjet 3070A on line and connected by PC says unable to print, as not connected - help please
I am on a laptop using Windows 7. I recently moved the printer to a different location. I have tried to print but to no avail. I have re-installed the CD and re-configured the wireless, restarted both printer and PC but no matter what, when I try to print, my PC comes up with the printer is offline error and will not print.
Can anyone help please?
This question was solved.
View Solution.
Go to Control Panel > Printers and delete all old instances of the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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