Deskjet 3070A - replaced cartridges but won't print now!

Ciara 
Can you please send me info on how to fix this issue?
Thanks 
D
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Hi loxluta,
I was just wondering if the steps @Ciara_B were able to help you get the issue resolved.
If not maybe I can help, just let me know here or in a private message
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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  • Re: Deskjet 3070A - replaced cartridges but won't print now!

    Hello,
    I have the same problem. Replaced my black cartridge on my deskjet 3070A and now it won't print any black ink at all.
    Please can you help?
    Thanks,
    Tom

    @Tskinner1 
    Hi Tom, is the printer in warranty? (typically it's one year from purchase). Can I ask which country are you based in?
    Troubleshooting steps
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c04030353
    Thanks, Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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    Hi,
    I just replaced all my cartridges but the black colour is gone - I even tried to replace the black cartridge but it did not solve the issue.
    The printer is out of warranty but I spend a lot of money on new ink so I would appriciate to receive advice on how to solve this issue.

    The document here may help black not printing on your Deskjet 3070a.  Be sure to check the vents as shown in solution three.
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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    This question was solved.
    View Solution.

    Hello there! Welcome to the forums Kathy, aka @kathy954 ,
    I saw your posts about how you cannot seem to fit the cartridges in. I found a guide with a video that should help you insert the cartridge.
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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