Deskjet 3510 printer

Trying to replace ink cartridge. I follow instructions but the cartridges don't move to the center of the printer when I open the door. Am I doing something wrong? It's a fairly new printer.
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Hi,
Make sure the printer is on when you are opening the cartridge acess door for the carriage to move to the center. If that does not work try to move the carriage manually.
Please reffer the following link for more information on how to replace the cartridges.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368493&lc=en&product=5157483&tmp...
Though I am an HP employee, I am speaking for myself and not for HP.
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Similar Messages

How do i install HP deskjet 3510 printer without the disk to my laptop

how do i install HP deskjet 3510 printer without the disk to my laptop

Hi,
You can download from the following link:
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId...
Full Feature Software and Drivers is the one you definitely need first.
Regards.
BH
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Attempt to obain MAC address on Deskjet 3510 printer

Please tell me where to find the MAC address for HP Deskjet 3510. Am attempting to wirelessly attach to tethered network using (legally) phone as connector. Number did not print out on "Print Status Report". Thank you.

Hi dbqueen,
Welcome to the HP Forums.
I see that you are looking for your MAC address for your HP Deskjet 3510 printer.
Please take a look through this guide. Printer Does Not Maintain Wireless Connection. Solution One shows how to print the wireless report. This will show your printer's MAC address.
Hope this helps, and have a great day.
RnRMusicMan
I work on behalf of HP
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HP DeskJet 3510 Printer Alignment Page Doesn't print correctly.

Hi I have a strange problem with my HP DeskJet 3510. I took it out of the box installed everything loaded up paper and powered it on. It went through all the motions and blah blah and printed out an alignment page. Anyhow it didn't look right to me but I went ahead and scanned it anyway and it then said "ink cartidges are set to default color quality" or something to the effect. I hit ok and it went to the main menu.
Now from my wifes phone I can connect to the printer and print just fine but from our laptop the alignment is all jacked up. If I type a bunch of random lines into notepad or anything really it misses a bunch of lines and some lines just don't even appear. Which I could only think would be because the alignment page isn't right.
Also from app that gets installed from the software CD on the laptop I can choose to align the cartridges but when I do and it prints and I scan the page (that still looks jacked up to me) the software tells me the alignment failed and asks me to rescan after I put the page in there right. I know the page is in there right its face down and in the bottom right hand corner as it should be.
Now I have ran the cartdridge cleaning process several times took the cartridges out and looked for debris or anything that could be in the way even though I doubt its any of those things becuase like I had said earlier it prings perfectly from my wifes printershare app from her smart phone. Just as it appears on her screen. Only getting this issue from the PC.
Anyhow I am going to attach a photo of how the priner aligment page comes out from me doing it on the printers control panel and from the PC's software both it comes out looking like this. If you could please give me some advice to what to do next that would be great as I am out of ideas. Did I just get a bad cartridge? If so why would it print from my wifes phone fine and not from the PC? Is this how the alignment page should look (can't read any of the things on the lower portion really).
Other Info : PC is running Windows . Other PC has same problem running Windows XP. Wifes Phone is using PrinterShare app. Any information or helpful advice is appreciated thank you guys in advance.

Finally, after installing and uninstalling the print cartridges on my HP-3510 around 10 times; I finally got the alignment page to print and then scan successfully. It's a nice, very economical printer when it works properly. I was on the verge of tossing it but glad I didn't. I guess the lesson is that persistence can pay off. My thanks to the other two contributing posters.

HT1444 I just bought an HP deskjet 3510 printer. I have a MAC OX X 10.5.8. I can't install it unless it is version 6. Any suggestions as to what I can do?

I just bought an HP deskjet 3510 printr and I can't install it. It tells me I have to have MAC OX S version 6. How can I upgrade to this version?

Found a way to utilize the HP Deskjet 3510 with the MacBook OSX 10.5.8!
As you may know, there is NO existing HP printer driver useable between this printer and the OSX10.5.8 (you need OSX 10.6 or higher) However, it IS possible to use the printer and even print from it - however, it is a bit complicated. Read the PROS vs. CONS and see if you want to proceed OR...if you can, return it and get your money back. Unfortunately for me I didn't have this option - if I returned it, I will lose 55% of what I paid for return shipping and restocking! .
PROS: You can print documents, photos, files, etc.
CONS: You can't print it directly as you would a normal printer. It will not work either with USB or via wireless. It must be sent as a document via e-mail (more explained later!)
PROS: Copy/Scan-To-Print function works without needing a driver installed.
CONS: Scan-To-Computer function will not work because there is no driver compatible.
PROS: Documents sent to you via email (on a personalized HP email address) will be printed out automatically when received. You don't even have to be there to receive the email!
CONS: It WILL print automatically. You can turn off this function but you will have to remember to turn it on everytime you need to print.
OKAY. Here it goes. This model of HP Printer (Deskjet 3510) has a function called ePrint (you can find more info at http://www.hp.com/global/us/en/eprint/). Basically it is a wireless function on the printer that as long as you have Wifi at your home or business, you can connect this printer virtually. This ePrint works with any computing devises, including MacBooks, Mac Desktops, iPhone, iPad, and iPad Mini - it will NOT work with iPods or any devise that does not have internet/wifi capability.
This is what you need to do: Set up the Deskjet 3510 as if you would any other printer. That means, remove it from the box, unpack it, plug it in, follow instructions on the mini-screen (for date, language, etc), install cartridge, print test sheets, scan test sheet, etc. Make sure that the machine actually works!
Then comes the tricky part: You will notice three buttons on the bottom. Left one is the Power Button. Right side has two buttons: first is the Wifi button, second is the ePrint button. Before ePrint can be set up, you need to set up the printer for Wifi.
CLICK on the Wifi Button (a flashing blue light) and look on the bottm left. There is a menu section with 'Settings" - CLICK the button left of that menu (above the power button) you will see the wireless menu. Make sure the Wireless is "On" and Wireless Direct also "On". Use the arrows on the right of the screen to go up and down the menu, "OK" button to select it.
At that same menu, scroll down to "Print Report" and click "OK". Select the second option "Configuration Page" and print out the page. If everything went smoothly with the Wifi connection, you will be able to see information. Look for the URL(s) for Embedded Web Server on the page, either on the top by the General Information or under Wireless Direct. You need the Server address for the next step. Mine looked like this:
http://192.168.223.1 (last four digits of yours may differ)
Go up to your Airport Wifi menu and look for something like "HP-Print-44-Deskjet 3510 series". Select that from the Wifi menu (from this point, you will NOT be on the internet). Once you see the Wifi signal pop in, on the address bar of your web browser, type in your Server address in the address bar (http://192.168....).
Then you will see a web page of inner workings of your computer. It's quite amazing actually!
Look for a section that shows Wireless Setup Wizard and follow to make sure you're set up to your network and connected to the internet. Choose your wireless network name, put the password in. It should connect to your network. Do the same for the ePrint section.
Switch back to your Wifi network (via Airport so you would have internet access), go to https://h30495.www3.hp.com/c/46324/US/en/ to set up your printer with HP for ePrint. This is where you get that private email address at HP (you can personalize it as well) so that any device that can email you can send documents, photos and files to be printed directly.
SO the trick to printing with a MacBook OSX 10.5.8 with the HP Deskjet 3510 is this: Once you set up your private email address (let's say it's [email protected]) you can send attachments via email as if you were writing yourself (both the email AND the attachment will print!) or when you are about to print a file or a photo, select from the Print menu, the PDF section where you have an option to Mail PDF. It will connect with Mail Program, send it to [email protected] (or whatever your private email name is : **********@hpeprint.com) and it will print the file without printing an email header.
PRINTING NOTE: If you are printing a photo, you can set your presets to Photo print so that it will come out nice. If you happened to be by your computer during the printout, you can install the photo paper (flush it to the right side) or else it will just print on normal paper.
NOTE:If at any step the printer won't recognize the Wifi connection or ePrint, turn off the printer, count 30 seconds and restart it. Mine worked fine after that!
Whew~! Hope this was clear and was helpful! Best wishes!

Deskjet 3510 printer will not print

I moved to a new house and when I hooked my printer back up it won't print. It acts like it is printing when I tell it to print but no ink goes on the paper. In other words it feeds the paper though and makes the sound like it's printing but it doesn't put ink on the page. I have, however, been able to get it to put ink on the page when I printed a test page and an alignment page. That makes me think that it isn't out of ink, but maybe that is the issue. I am going to buy a new cartiridge but I am wondering if it could be something else.

Hi teach, I seen you have been having an issue with your 3510 not aligning properly and the pages printing out blank. I would recommend you follow this document step by step I will post a link to. You have already replaced the ink cartridges, so you will not need to replace them again unless they are low on ink. Before following these troubleshooting steps, ensure you have the printer plugged directly to a wall outlet.
Troubleshooting Print Quality Issues
Please respond to let me know if this helped, good luck!
- Crystal
R a i n b o w 7000I work on behalf of HP
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HP Deskjet 3510 wireless & Mac OS=Piece of junk

I recently bought an HP DeskJet 3510 printer and use Mac OS X 10.6 and 10.8 on various computers. Since opening the box I've had nothing but problems with wireless printing. The drivers are completely useless and the set up is ridiculous since you can't access anything except via USB or wireless.
This printer seems to always have to HAVE the first IP in your DHCP pool. If not, your'e out of luck and have to do the set up all over. Each weekly I have to set the printer up again over and over. I have been through all of the mediocre Mac install instructions the same results. It's ashame that this is such BS to set up.

I am not really sure I understand your problem. You say that you cannot access anything except USB or wireless. What else did you want to access?
Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
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I am employed by HP

I have HP Deskjet 3510 connected wireless - problem is that it wants to print only black and white - is there a color button I am missing? The print quality report is fine in color etc.

I have a HP Deskjet 3510 and it wants to print only in black and white.
The Print Quality Report is fine and in color.
Is there a color button I am missing?

In the Print & Scan system preferences, does it indicate it is using a generic printer driver or a Gutenprint driver?
Also, if you click on Options & Supplies, you might want to check and see if has to be enabled. That kind of sounds odd though.
Another thing is it might not be showing. If the bottom of the print dialog has a button that says "Show Details," click it. Then, you can change settings in the popup menu.

HP Deskjet 3510 Series (3512) only printing in black and yellow.

Hello.
My HP Deskjet 3510 recently ran out of ink (or so I thought.) I purchased new 61xl color and black cartridges and replaced them. However, the printer is only printing in black or yellow. I am unable to get any red, blue, or grayscale.
I have cleaned the printer heads several times, and alligned the printer several times but this has not helped the problem.
I am looking for any suggestions on what I can do to get my printer working once again.
Thank you.
Sara C.

Hello @sarajo0531 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print output issues. I would like to help!
I'd start by removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest following the steps laid out in this document:
Fixing Print Quality Problems for the HP Deskjet 3510 and Deskjet Ink Advantage 3510 e-All-in-One Pr...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp printer deskjet 3510

when i put my att router password to connect to my printer wirelessey it states that printer and computor are connected to two different modems and I have only the one att modem. I have reinstalled the software tuned both the printer modem and computor off and un plugged the printer to no avail nothing works help!!

Hi , I see that you're experiencing issues trying to get your HP Deskjet 3510 e-All-in-One Printer on your wireless network. I would like to help you. What method are you using to configure your wireless network on the printer? To ensure you are connecting the printer to the correct network I would you try the steps in the guide, Setting Up the Printer for a Wireless network. Go to: Section for Windows 7- Method two: Use the HP Printer Install Wizard - Step two: Connect your printer to the wireless network - Option two: The 'Wireless Setup Using a USB connection' screen displays. Video: How to Connect a Wireless Printer to a Wireless Network Using a USB Cable. If your printer shows connected to the network, are you able to ping the printer?To do this, Print a Network Configuration Page.
Look for the IPV4 address, it will look like 192.168.xxx.xxx.Open your internet browser (e.g. Firefox, Internet Explorer, Chrome) and enter your printer's IP Address into the address bar and hit Enter.
If your printer and the computer are on the same network, the printer's Embedded Web Server (EWS) should appear. The EWS provides access to all sorts of settings on your printer. Another thing to consider is your SSID. If the default network name on your router has not been changed (for example, the default network name (SSID) for Netgear routers is "Netgear"). If someone near you has a Netgear router and has not changed it, than this can cause confusion when selecting your network name. Printer see all networks, in your area that are within range. Therefore, I would consider changing your network name, if it has the default SSID. The printer operates in the 2.4GHz band only. Here's a link to the, Wireless printing center information. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

Deskjet 3510 reduced scale printing

The print driver for the Deskjet 3510 is very basic and does not include an option for printing at a reduced scale (less than 100%).
Has anyone figured out how to do this yet?
At this time I am forced to burn up more paper and ink by copying the 100% print at a reduced scale.
Why did HP give the ability to copy at a reduced scale but not print?

For a mac
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4158&product=5157483&softw...
go to the link choose the version of OSX and install it
Hope this helps.
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Although I am an HP Employee, I am speaking for myself and not for HP.

How do cloud print with Deskjet 3510

How do I cloud print with Deskjet 3510 and Chrome

Welcome to the HP Community Forum.
Two Resources to help:
From HP Deskjet 3510 e-All-in-One Printer Troubleshooting > Howto >
Using Google Cloud Print with your HP Printer
and
Add Device to Printer
======================================================
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Click Accept as Solution when the Answer provides a Fix or Workaround!
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Dragon-Fur

Hp deskjet 3510 is online but will not PRINT

my hp deskjet 3510 is connected to wireless. printed "wireless network test results" says no probems found, but under network says "no other networks detected matching my SSID". But WILL NOT PRINT NOTHING. HELP PLEASE ASAP

Hi @kc-s
I can help! What operating system, and version do you have? Mac or Windows?
While I wait to hear from your, please use the following document and let me know the outcome; 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Changed wifi password now cant print on deskjet 3510

chhanged wifi password--cannot get printer hooked up help

That is because your printer is no longer connected to your network. You have to input the new password into the printer and connect. Go here... http://support.hp.com/us-en/product/HP-Deskjet-3510-e-All-in-One-Printer-series/5157460 for all information on how to reconnect to your SSID.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Lost my HP deskjet 3512 printer function when upgrading to Windows 8.1 - can't get it back!

I lost my wireless connection from my Hp A6 Vision lapptop to my HP 3512 deskjet printer when I upgraded to Windows 8.1. I'm told it is installed but it is not responding. I'v tried following instructions and even using the Hp wizard to get it up and running. Is it even compatible with 8.1? What do I need to do?

Hi @periwinklejoy,
Welcome to the HP Forums!
I understand that you lost your wireless connection to your HP Deskjet 3512 after upgrading to Windows 8.1. I am happy to help!
The printer is definitely compatible with Windows 8.1. As there are drivers available at this website, HP Deskjet 3510 e-All-in-One Printer Full Feature Software and Drivers.
I would recommend the following:
Uninstall the software. Uninstalling the Printer Software. (In case there are old drivers still installed, if not then carry on to the next step).
Clean boot the computer. How to perform a clean boot in Windows.
Re-install using the HP Printer Install Wizard for Windows.
Then follow this guide, Installing the Printer Software for a Wireless Network Connection.
Hope this helps you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Deskjet 3510 printer

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