Deskjet 3520 All-in-One: Black Ink NOT printing....

I am highly irritated right now. My printer is 3 weeks out of warranty. I just spent $60+ in new ink cartridges today. The color cartridges are working fine, but the black ink does not work. The printer acts like it's printing, but nothing shows up on the paper. I see multiple people with this problem on this forum and other forums. I called tech support....went through an hour of "troubleshooting", then got disconnected. Called back and waited 45 minutes for another representative to tell me that he would sell me another printer for $100+ including some start-up ink cartridges that won't last me very long. I JUST bought $60 in ink cartridges TODAY. I have tried to take the printhead off with no luck. I can't get the printer apart in order to take the printhead off. I was going to attempt to clean it myself, but it's impossible to take the thing apart.
I am EXTREMELY dissatisfied with hp's customer service and feel that they should back up their product when it stops working only 3 weeks after the warranty expires. I would love if someone could tell me how I can fix this problem, since the printer is in basically new condition and has brand new ink.
It's unfortunate that these products aren't made to last longer than a year. I will not buy another hp product.
This question was solved.
View Solution.

Hi MarenB,
Please click on the link that I have provided for the ink related issue's.  If this link is not successful, please let me know and we will attempt some other steps to get the issue resolved.  http://goo.gl/Gf8orO
Thank you
Greenmarlock, Please use the following link for your Laserjet printer.  http://goo.gl/eAVW02
If this link does not resolve your issue, please let me know and I will be more than happy to attempt to find a resolution for you as well. 
Thank you both so much
Waterboy71
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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