Deskjet 5440 problem

I have Deskjet 5440 which used to work properly with my old Win XP machine. I now have a Dell Studio 1555 laptop with Win 7 64-bit version. (I also have an older HP desktop with Win 7 that I want to use with this printer) The printer does show up under Printer & Devices but it is called "HP Deskjet 5400 Series".
When I send a print job to this printer, it will sit in the queue for a while, the printer will go off-line and then a printer error shows up. If I run the Win 7 Troubleshooter, it does not solve the problem. In the Troubleshooter I have tried
to make this printer my default, no success
to turn it off and on, no success
I do have the original installation CD, but I have not used it on the Win 7 laptop. So far nothing will print, not even the Test page.
Can anyone help?
Thanks!

Try the driver on this page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4454...

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I have 10.9.1 OS and I have a HP deskjet 5440 scanner. I can scan anything to my computer but cannet send it anywhere. Every time I tgry to send , a box comes up saying the file may be read only. I usually try to save to desktop as pdf. Won't alln scanner

I have 10.9.1 OS and a HP deskjet 5440 scanner. I can scan anything to the computer, but cannot save it or send it anywhere. I tried to save to my desktop as PDF and wouldn't and I also tried to send as attachment to email and it wouldn't. Any suggestions/

I have a similar problem. Did you ever find a solution?

HP Deskjet 5440 need update for Windows 7

I have just updated to new computer with Windows 7 and having problems getting my HP Deskjet 5440 printer to work. Can I get an upgrade software driver to do this?

The Driver Wizard at http://www.hp.com/go/tools may help resolve the issue. The driver is delivered through Windows Update as described in this document.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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My printer make a hard (crash?) sound when being operated. HP Deskjet 5440.

Dear All,
My printer make a hard (crash?) sound when being operated. How to fix it? The printer is HP Deskjet 5440.
Thank you

Does the carriage (the part that holds the print cartrdiges) bang into the sides of the printer? If so then cleaning the encoder strip as described in this post may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Deskjet 5440 Status page pop-up to align printer

I'm running Vista on my HP system and just installed the Deskjet 5440 printer. The problem is that I keep getting a pop-up to "align" my printer.The 'Help" button on on the pop-up is non-functional. How can I get this pop-up from comming up needlessly????
This question was solved.
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The alignment prompts should stop once an alignment has completed. Normally the alignment will complete automatically when a new cartridge is installed. The alignment can fail if the color cartrdige is not printing cyan or under certain other conditions. Can you go to the printer toolbox and request an alignment?
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

DESKJET 5440 "CARRIAGE IS STALLED"

HELP HIGHLY APPRECIATED - DESKJET 5440, s/n [Personal Information Removed], an oldie but goody without any problem until now when I receive a computer message saying "THE CARRIAGE IS STALLED". It is stuck on the right when plugged in. Carriage does not move to the left after nudging it with power on. It does go to the left without power. The wiper shift is in the correct position as pictured in help page. I have done all of the troubleshooting listed in message like unplugged everything waited and plugged back in directly in the wall. I reinstalled the ink cartridges, there is nothing blocking that I can see. I have looked for hair, fuzz, lint, etc. and removed extra ink build up, still no resolve. No one in town will even look at this printer because of its age
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This question was solved.
View Solution.

Hello @Curly-Q,
Welcome to the HP Support Forums!
I understand that you're experiencing a Carriage Jam on your HP Deskjet 5440 Photo Printer. I see that you have completed all of the troubleshooting steps found here on the HP website for this hardware issue. Normally this issue is caused by the wiper shift plate being positioned incorrectly; however, you indicate that the wiper shift is in the correct position. Thank you for including this in your original post.
I did check into a potential Firmware Programming Update, as this issue can also be caused by a programming issue within your printer. However, due to the age of this product, no such Firmware Updates are available.
The only step left would be to replace the whole product. I would highly recommend that you contact our Technical Support queue by phone to explore hardware replacement options. Due to the age of your printer you may be able to upgrade this older model Deskjet to the newer version of the printer at a discounted price.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Deskjet 5440

I tried just about everything and still get the flashing resume light with error saying that the right cartridge is the problem and yesterday it was the left so I replaced the left and today it is the right!!!

Did you ever solve this problem. I bought a new computer in December 2009 with Windows 7 - 64 bit, and my HP Deskjet 5440 worked fine until January 24, 2011. Now it is doing the same thing you described. I can't figure out a solution.

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I got a new computer and plugged in my old Deskjet 5440. I downloaded and installed the recommended driver from the HP support website. I then replaced the color and black ink cartridges. On my last computer when I changed cartridges I was asked if I wanted to align them. This time (twice) I was not.
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Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
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Does this help, are you now able to print and make a copy? If yes, continue below:
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Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I can not print web pages with my HP Deskjet 5440

I can not print web pages with my HP Deskjet 5440. I use Vista, no error page, just prints a blank page with headers and footers. Recently reinstalled printer driver from HP.

Hello , Welcome to the HP Support Forums!
I understand that since upgrading your Mac OS X 10.10 computer to Mac OS X 10.10.4 you have been unable to print colour photos wirelessly from your HP Officejet 5740 e-All-in-One Printer. I would like to assist you today with resolving this colour printing issue. To be honest, it does sound like Mac may have loaded the generic Apple Airprint driver on your printer rather then the HP Full Feature Software and Driver package. Should this be the case then you will only have basic print capabilities. Please follow the steps below to confirm that your HP Officejet is utilising the correct driver on your Mac.
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I'm not sure if this is the place to post this question but here goes: The wiper shift plate is not in the correct position so my printer so the ink cartridges get stuck on the right side and the printer will not print. Is it possible for me to adjust the wiper shift plate to the correct position by myself, do I need to get it serviced, or do I need to get a replacement printer?

Hello @Curly-Q,
Welcome to the HP Support Forums!
I understand that you're experiencing a Carriage Jam on your HP Deskjet 5440 Photo Printer. I see that you have completed all of the troubleshooting steps found here on the HP website for this hardware issue. Normally this issue is caused by the wiper shift plate being positioned incorrectly; however, you indicate that the wiper shift is in the correct position. Thank you for including this in your original post.
I did check into a potential Firmware Programming Update, as this issue can also be caused by a programming issue within your printer. However, due to the age of this product, no such Firmware Updates are available.
The only step left would be to replace the whole product. I would highly recommend that you contact our Technical Support queue by phone to explore hardware replacement options. Due to the age of your printer you may be able to upgrade this older model Deskjet to the newer version of the printer at a discounted price.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Deskjet 5440 programma installazione

ho urgente bisogno del programma per installare la mia stampante deskjet 5440.grazie

Don't know Italian, but this link can get you the DJ 5440 driver.
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163...
BabakB
Although I am an HP employee, I am speaking for myself and not for HP.

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I switched computers and no longer have the HP software that will allow me to align my Deskjet 5440. Does anyone know how I can obtain this software? (Or, how I can align my pages without the software if that's possible?) I have Windows 8. Thanks!

Thank you for the link. I found this information regarding my Deskjet 5440 and Windows 8:
Aligning the cartridges No workaround at this time.
Does this mean I cannot align the cartridges since I now have Windows 8? Will a workaround ever be available?
Thank you for your help!

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Is the printer connected with USB or a parallel port? If the printer is connected with a USB port it would probably be USB001: or USB 002:, see the document here. For a parallel port the likely port would be LPt1:.
How are you printing a test page? To start I would use Notepad and try a simple text document.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Deskjet 5440 makes bell sound

Hi, since yesterday, I cannot print, my printer just makes this high pitched bell sound can you help me anyone? Thanks Nathalie

Hello there! Welcome to the forums @recupefashion ,
I understand you cannot print and your printer is making noises. I would suggest checking to see if the carriage could be stuck?
Click here and try these steps and let me know how you make out:
The Carriage is Stuck for HP Deskjet 5420v, 5440, and 5940 Printers
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Deskjet 5440 problem

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