Deskjet 632C only prints colors as pink- why?

I've tried several new 78 cartridges with no avail. All 'color' images in every program print as pink ONLY.
Help?? MacOs 10.5.8 on a Powerbook G4
printer connected via USB
Uninstalled the printer and re-installed, but no help at all.
Other drivers available besides the ones installed via Leopard DVD??

Some suggestions here...
http://www.fixyourownprinter.com/forums/inkjet/13694
HP Deskjet 600, 600c, 610c, 630c, 632c, 640c, 642c, 648c, 660c, 670c, 680c, and 690c series printers
Running a self-test
Turn the printer on.
Press and hold the RESUME button until the printer starts printing.
Release the RESUME button.
Running a clean-test
Turn the printer on.
Press and hold the POWER button.
Press the RESUME button seven times.
Release the POWER button.
Running a diagnostic-test
Regular
Turn the printer on.
Press and hold the POWER button.
Press the RESUME button five times.
Release the POWER button.
Extended
Turn the printer on.
Press and hold the POWER button.
Press the RESUME button twelve times.
Release the POWER button.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bpd07098# N206

Similar Messages

I have c-309g it will print all the colors expect pink , why is that ??? all the ink is new and full

HP Photostat Premium C309-g
Windows XP
No Error Massage
NO changes made to me system before the issue occurred
just changed the ink for 2 colors blue and pink
i have c-309g it will print all the colors expect pink , why is that ??? all the ink is new and full

carrasso76,
Here is a link to a print quality document that may help troubleshoot your issue.
Once you go through all the steps if you still have the problem let us know.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

My deskjet 9800 only prints partial pages

My deskjet 9800 only prints partial pages in 11x17" format. then pulls another paper for two inches of printing then pulls another paper for another two inches of printing etc. Other sizes work fine. I just upgraded my computer and changed cable to a usb port. I downloaded a new driver and reset all the settings. I am lost as what to do. thank you Einer Mortensen

Hello , Welcome to the HP Support Forums!
I understand that you're experiencing partial print issues when printing from your Windows 8 computer to your HP Deskjet 2540 All-in-One Printer. I would like to assist you today with resolving this wireless printing issue. Because you are able to scan without issues, and are able to print from other devices perfectly fine I do not believe that this is a networking issue, or a software and driver conflict between your Windows computer and your printer. Rather, I believe that there is a wireless printing port (WSD Port) conflict occuring on your computer. Can I please have you follow the steps below to resolve this issue. Microsoft has released a Hotfix to correct printing issues within the Windows 8 and Windows 8.1 Operating Systems. This includes 'Partial Printing' and 'Printer Offline' issues. The printing issues appear to affect networked printers regardless of make or model and is a conflict with the WSD Network Port on Windows 8.1. Please click here to download and run a Microsoft Fix It Tool. Once the website opens for the Hotfix please click the button for 'Hotfix Download Available'. Please follow the onscreen prompts to install the Hotfix. Once the Hotfix has been loaded please test wireless printing again. If printing fails you may need to restart your computer for the Hotfix to take affect. Once your computer comes ON test wireless printing to confirm that the issue has been resolved.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

Printer problem Photosmart 5512- will only print colors

Hi. My HP Photosmart 5512 will print only the colors, not black. I've installed a new cartridge (old one ran out) and it still won't print in black, only in the colors. I've done everything I can think of, taken it in and out several times, checked to make sure it looked just like the old one, ink stains a tissue when I touch the "hole", turned it on and off. ??? Why is this happening? The printer is only about a year old and I've installed several black cartridges before with no problems. Please help and thanks.

Hi reloading1
I understand you changed the black cartridge and can't print in black.
I have included a document for checking the ink levels, making sure the vents aren't clogged and how to clean the printhead. The printhead is permanent on this model.
This document provides how to manually clean the cartridge contacts. Click Here.
Print a diagnostics page by going to Solution six: Print and evaluate a Print Quality Diagnostic Report to see if it will print in black. Follow the full document also.
Are you using Genuine HP Cartridges?
Check the date on the cartridges to make sure they are still in warranty. (not old stock)
What are the ink levels?
Did this issue occur before installing the new cartridges?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Deskjet D4160 only prints in greyscale - no color

I found a 'closed' string on a related topic: same printer, same issue, but using Airport. The consensus solution, if you could call it that, was plugging the printer directly into the computer's (MacBook in my case) USB. Unfortunately, I am plugged into USB.
Doesn't print in color, just greyscale and really dark, murky grayscale at that. Think photocopying a color picture on the black and white copier at your school library and you get the idea. Both cartridges are brand new, so's the printer, everything's fresh out of the box.
When I go to print, I get a dialogue box saying either HP Print Utility or HP Supplies Utility has unexpectedly quit, and it keeps coming back unless I click ignore or cancel.
I didn't realise the D4100 series driver shipped with Leopard, didn't even think about it, and ran the enclosed install disk. Could that have screwed things up?
I see in the forum there are lots of issues with printer drivers and OS updates. I'm not even sure which version of Leopard I'm running right now. (I'm at work and my book's at home)
Going to see if HP has an updated driver package, but any other suggestions are welcome!

Hello javinger,
Follow the steps in this document to clean the cartridge and carriage:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01154398&cc=us&lc=en&dlc=en&product=467982&
When cleaning the carriage take the time to check and make sure that it's not damaged. If it's not, then replace the black cartridge but if the carriage is damaged then as I see it you have three options: continue using the printer with only the colour cartridge; call the support and see if you can purchase an out of warranty repair/replacement of your printer; purchase a new printer.
I hope you'll be able to fix the printer though.

HP deskjet 3420 not printing color in Windows 7

Hi,
I installed my HP deskjet 3420 in a PC with windows 7. It is not printing in color. It has color ink. I think it may not be fully functional with 7. Is there any hope for me or do I need a new printer?
Thank You

Hi,
There should be no issues with printing on a DJ3420 & windows 7. I did find a troubleshooting document for colour prints coming out as black & white
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09113&tmp_task=solveCategory&lc=en&dlc=en&cc=...
I hope that this helps.
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Print only primary colors

Hello there,
I just bought 2 new cartridges for my printer HP Photosmart c4600 All-in-one series and tried to print docs in color.
- 1 HP 300 (CC640EE) Remanufactures High Capacity Black Ink cartridge
- 1 HP 300 (CC643EE) Remanufactures High Capacity Colour Ink cartridge.
However, it only print in blue, pink and yellow (no orange or other or so). Could you let me know how I can solve this?
We use it for our social entreprise and have many posters and flyers to print on daily basis and the quality is very bad.
Many thanks for your help,
Caroline

Hi @Caroline1985,
Welcome to the HP Forums!
I understand that your HP Photosmart c4600 is only printing primary colors. I am happy to help!
Please see the following guides:
Can I Refill The Ink In My HP Ink Cartridge?
Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series.
I would also suggest using HP Genuine ink cartridges, not remanufactured cartridges, as it is a possibility the issue could lie with those cartridges.
Hope this information helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?

Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HT3669 I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

Check the printer itself. Some printers you need to set the color & B&W settings on the printer itself instead of the Mac. If that is not the case w/your printer, contact HP tech support and/or post in their forums if they have one.

Deskjet 3050 does only print JPG files in color - all other docs are only printed in black and white

Dear All,
I have a problem with my Deskjet 3050 Printer. (USB connected with my laptop).
My printer won't print colored documents in color but only in black and white (except for JPG files (photos) which are printed in color.
Word documents or PDF files (for example) are always printed in black and white - even if these are in color.
Copying colored pages with my printer is no problem.
This works perfectly well. The printer is connected to my PC via USB.
The cartridges (color and black and white) are practically new and original HP cartridges.
Could the problem be related to the printer settings which I might have changed by accident.
Thanks in advance for your advise.
Cheticamp
This question was solved.
View Solution.

Hi Cheticamp,
From the control panrl go to Devices and Printers.
Right click the printer and select Printing Preferences.
Cluck the Advanced button and ensure that Print in Grayscale is set as off and confirm.
From Word click on File > Print and click on Settings.
You will see the dame printing preferences screen.
Press Advanced and ensure the grayscale optio is set as off for Word as well.
Hope that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Why does my Officejet 4620 print pink when I try to print colored pictures?

I have seen similar questions about this but they all say that they are trying to print BLACK/GRAY but with my situation, I am trying to print colored ones but it comes out pink. Is there any way to fix this?
This is an example of an image I tried to print. The top half is pinkish and the bottom half is black and white:

Welcome to the forums matthealy
I saw your post about the "print quality" issue you are having with your Officejet 4620. Thank you very much for including the photo in your post, that helps quite a bit!
I would like for you to try all of the steps in this guide: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the guide does not full resolve the issue, then I would recommend calling HP to see about a replacement or your trade in options.
Here is their contact info in the case you need it:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Thanks for posting in the community, enjoy the rest of your Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

All color print outs are pink color

My picture prints are all pink. I have scrubbed my printer heads (three times). I have replaced all my color cartridges with NEW full ink Hp cartridges. I have never used anything but Hp cartridges. Why do all my photos have a pink tinge. I even used only photo paper to print them out on, to see if it would make a difference. (NO!)
I'm frustrated because I did not have to replace the cartridges yet. I am waisting alot of expensive ink!!!!

Hi bonnieb2
I understand you are unable to print color and almost no black.
I have included a document which Bob provided, if you want to try soaking the printheads to see if this will resolve the issue.
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/New-black-cartridge-prints-partial...
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

IHP F2210 all in one deskjet, need to print in black, but prints in color

My HP F2210 all in one deskjet, is having printing issues. When I set it to print in draft in black ink only, it then prints in color, I just don't understand WHY, can anyone offer assistance?
thank you
miricro

Hi there miricro,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Deskjet 3510 Series (3512) only printing in black and yellow.

Hello.
My HP Deskjet 3510 recently ran out of ink (or so I thought.) I purchased new 61xl color and black cartridges and replaced them. However, the printer is only printing in black or yellow. I am unable to get any red, blue, or grayscale.
I have cleaned the printer heads several times, and alligned the printer several times but this has not helped the problem.
I am looking for any suggestions on what I can do to get my printer working once again.
Thank you.
Sara C.

Hello @sarajo0531 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print output issues. I would like to help!
I'd start by removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest following the steps laid out in this document:
Fixing Print Quality Problems for the HP Deskjet 3510 and Deskjet Ink Advantage 3510 e-All-in-One Pr...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Deskjet D4160 can't print color when connected to express.

When I connect my Air to my HP Deskjet D4160, I can print in color. When I connect it to my Airport Express running the 6.3 software, it shows up fine in the printer tab, and I can add it correctly to my Air in the system prefs (it also finds the correct driver in 10.5.5), but when I print color it just comes out grayscale.
Any ideas?

All I can suggest at this point is to check with HP to make sure you have the latest drivers available for your printer.
Not all printers are compatible with the USB port on the Express, especially lower priced printers which are often designed to only work if they are attached directly to a computer.

Deskjet 632C only prints colors as pink- why?

Similar Messages

Maybe you are looking for