Deskjet 6940 series ink cartridges

Why can't I use HP96 and 97 ink cartridges instead of the 344 and 339 that came with the 6940 deskjet?

Hi, the 344 & 339 cartridges are for Europe.
If you need to get your printer's region reset to accept US cartridges, you'll need to contact phone support.
FYI, the link here for Cartridge Compatibility may be of use Determining Ink Cartridge Compatibility.
Hope that's of help!
Ciara_B (Although I am an HP employee, I am speaking for myself and not for HP)
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Similar Messages

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    Anyone have any thoughts?
    With thanks
    This question was solved.
    View Solution.

    Hello NHarchivist,
    I see that this is your first visit with us on the HP Forums. Please let me take a moment to say "Welcome".
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    To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having some issues with Smears and/or streaks on your print-out's.
    Please click on the following link that troubleshoots Ink Smears or Streaks.
    Please feel free to write me back if you have any other questions or concerns.
    If I don't hear back from you today, I hope you have a Fantastic weekend.
    Cheers,    
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Deskjet 6940 - multiple black cartridge 96 installation error messages

    I have a new Deskjet 6940.  I installed the black 96 cartridge.  Printer keeps saying it is not installed correctly.  I cleaned the cartridge, ran the jet/bubble test.  Finally I replaced the cartridge, same installation error message.  I do not get the error message for the color 97 cartridge. Is this problem common to the 6940?  Not sure what my options are.  Thanks

    have the same problem. We installed cartiridge and did a test page by holding power and cancel buttons at same time. Nothing is showing up for the black cartridge. Maybe cleaning something would help, but I can't find any information on how to access the information using Vista.

  • Deskjet 840c change ink cartridge

    How do u change the ink cartridge in a deskjet 840c printer

    Hi
    Try following the steps in the document below
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd08981&tmp_task=useCategory&lc=en&dlc=en&cc=us...
    Does this help?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • HP Deskjet Ink Advantage 2060 All-in-one K110 series ink cartridge compatibility problem

    I have an HP Deskjet Ink Advantage 2060 All-in-one K110 and it came with HP cartridges (yes, I verified them) and at first my printer works perfectly fine, I can print documents, pictures and the like but recently I have been getting this error message telling me my cartidges arent compatible.
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    beyawan wrote:
    I have an HP Deskjet Ink Advantage 2060 All-in-one K110 and it came with HP cartridges (yes, I verified them) and at first my printer works perfectly fine, I can print documents, pictures and the like but recently I have been getting this error message telling me my cartidges arent compatible.
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    and I tried restarting and such but it still doesnt work.
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    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Psc 2410 ink cartridge problems

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    Hello @MsLC, and welcome to the HP Forums, I hope you enjoy your experience!
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    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Hp 61 cartridge (refill?)/hp deskjet 1050, series J410, landfill printer/scanner

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    What is the opposite of "green"? Has hp not heard the terms "reduce, reuse and recycle"?
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    This question was solved.
    View Solution.

    I would suggest if the message comes up again just say "no".   While HP does not prohibit refilling they are trying to crack down on counterfeiting, where refilled/reman cartridges are sold as genuine HP.
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    BTW, I do not work for HP or represent them, I am just a volunteer on this board.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Deskjet F4200: Won't Print In Black After Installing New HP Black Ink Cartridge (XL)

    I am reading on this board that this problem exists on a lot of other HP injet printers.
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP DeskJet Ink Advantage 1515 printer wont print after replacing black ink cartridge

    Hello.
    My HP DeskJet Ink Advantage 1515 printer has been working correctly since a year.
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    Hi @RRGS,
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    I see that your HP DeskJet Ink Advantage 1515 printer will not print after replacing black ink cartridge, and your lights are still flashing. I am happy to help!  
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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • HP Deskjet 1510 Tri-color Ink Cartridge Error

    I just bought a HP Deskjet 1510 back in August and I loaded the HP original ink cartridges that come with the purchase. For the first 5 print jobs it was working well, but somehow after a while my laptop and the printer itself just kept warning that there's low ink level in the cartridges (especially the tri-color one). I haven't even got to use the tri-color cartridge much as I've been printing in grayscale ever since I've used this printer. 
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    Hello @ut32w , and welcome to the HP Forums, I hope you enjoy your experience!
    I hope you had a great holiday!
    I understand from reading your post that you are running into cartridge errors.  I'd like to help!
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    An 'Incompatible Ink Cartridge or 'Ink Cartridges Missing' Error Message Displays for HP Deskjet 151...
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • How can I get my HP DeskJet 6540 to recognize the new ink cartridges I installed?

    Hi everyone. I have an HP DeskJet 6540 printer and I replaced the ink cartridges. After I replaced the cartridges, I aligned them and then did a test print. I noticed that the blank ink didn't print. I opened system preferences, and then I opened the printer utility. It says, "Device Status : Pen Failure." Current Supplies Levels says, "The current levels for the selected printer are shown below...Cartridge on the left (tri-color 97) is unknown and the the cartridge on the right (black 96) is missing." Oh, I forgot to mention that the print cartridge light on the left side is flashing. I went to the HP support website and it says that the problem could be an incorrect print cartridge, incompatible print cartridge, or problem with the (left/right) print cartridge.  The solution they offered was to remove, inspect and reseat the problem cartidge. It also said to clean the problem cartridge contacts. I did that and it still gives me the same results. I even reset the printer but still got the same results...
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  • Black Ink Cartridge not working HP Photosmart 5510 series

    I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print.  I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print.  I did everything the help menu said and it still doesn't print.  I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working.  The printer recognizes that the cartridge is full---there are no error messages---but it won't print.  I also replaced the  three color cartridges and they print fine, but the black doesn't.  Any help would be appreciated.  My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

    Hi, please see links below on cartridge changes
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    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Where to buy in India ink cartridge for deskjet 2050 bought from Dubai

    I bought HP DESKJET 2050 MODEL NOJ510a product no CH350C FROM DUBAI AND WAS USING CARTRIDGE NO 122.
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    This question was solved.
    View Solution.

    Hi Oto,
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    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How to align with new ink cartridges, deskjet F4480

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Deskjet 712C: Ink cartridge got stuck in right side and won't move

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    This question was solved.
    View Solution.

    Hi,
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    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

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