Deskjet 6980 and ink levels using Windows 8.1

When I was on XP, I was able to view ink levels for my hp deskjet 6980. Now that I'm on Windows 8.1 I can't do that. Is there a way to see ink levels on Windows 8.1?

I have been trying for three months to find out my ink levels, SO sjmple.

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View Solution.

The drivers are deilvered through Windows Update. You could do the following: before connecting the printer go to Start, Devices and Printers, Add a Printer, (pick any port, LPt1: is fine), click on WIndows Update, then wait for the list to repopulate, the Deskjet 932 should appear under the HP manufacturer list of printers. Now cancel out of this and plug the USB cable in to the printer, the driver should be installed automatically.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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W a t e r b o y 71
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laptop computer = HP Pavilion DV7-6187CL
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Product Number: LW178UA
Version: 4.3.0.21 @ OS: Win 7 Service Pack 1, 64-bit Operating System

Hi,
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Accept as Solution if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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I work on behalf of HP
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Hi C_Maier,
I can not see the available options when it is disconnected. A screenshot when it is connected would be best. I have done some research though, and believe the option to select 'save all pages to a single file' may only be available if your printer has a document feeder, and of course as you know, yours does not
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mattg3 wrote:
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ASDM and privilege level (using TACACS)

Hi experts,
Initial question:     How can I force ASDM to ask for the enable password when the user click on Apply ?
Environment description:
I have an ASA 5510 connected to an ACS 5.0.
Security policy:
I want the user defined on my ACS to be able to gain privilege level 15 but only after using their enable password. But by default the user must be in no privileged mode (<15).
A SNMP alert is sent when the ASA catches a "User priv level changed" syslog message. (logging customization)
ACS configuration:
Maybe I misunderstand the TACACS privilege level parameters on ACS.
I set a Shell Profile which gives the user the following privilege levels:
Default Privilege Level = 7
Maximum Privilege Level = 15
1st config tested on ASA:
aaa authentication ssh console grp-tacacs LOCAL
aaa authentication http console grp-tacacs LOCAL
aaa authentication enable console grp-tacacs LOCAL
! no authorization set
Results:
     On CLI:     perfect
My user authenticates with his network password to get EXEC access. Then he gains privilege access using the enable command and his enable password
     On ASDM:     policy security failure
When the user connects through ASDM, he gains privilege level 15 directly
It seems that if authorization is not set, ASDM always gives privilege level 15 to any user
So OK for CLI, but NOK pour ASDM
2nd config tested on ASA:
aaa authentication ssh console grp-tacacs LOCAL
aaa authentication http console grp-tacacs LOCAL
aaa authentication enable console grp-tacacs LOCAL
aaa authorization exec authentication-server
! no authorization command set
Results:
     On CLI:     lose enable access
I can't gain privilege level 15 access anymore. When I use the enable command, I move to privilege level 7 only. So in this case ASA use the TACACS Default Privilege Level value.
     On ASDM:     policy security failure
When the user connects through ASDM, he gains privilege level 7 as describe on the bottom of the ASDM window BUT the user has full rights and can change settings.
So NOK for CLI and ASDM
Question:    Why do I have more access rights with ASDM as on CLI with the same settings ?
3rd config tested on ASA:
aaa authentication ssh console grp-tacacs LOCAL
aaa authentication http console grp-tacacs LOCAL
aaa authentication enable console grp-tacacs LOCAL
aaa authorization exec authentication-server
aaa authorization command LOCAL
! specific authorization command set for ASDM applied
Results:
     On CLI:     lose enable access (same as config 2)
     On ASDM:     unenable to gain privilege level 15 --> acceptable
When the user connects through ASDM, he gains privilege level 7 as describe on the bottom of the ASDM window AND the user really has level 7 access rights.
So NOK for CLI and Acceptable for ASDM
Question:     Is there no possibility to move to enable mode on ASDM ?
4th config tested on ASA:
aaa authentication ssh console grp-tacacs LOCAL
aaa authentication http console grp-tacacs LOCAL
aaa authorization exec authentication-server
aaa authorization command LOCAL
! no aaa authentication for 'enable access', using local enable_15 account
! specific authorization command set for ASDM applied
Results:
     On CLI:     acceptable
My user authenticates with his network password to get EXEC access. Then he gains privilege access using the enable command and the local enable password
     On ASDM:     unenable to gain privilege level 15 --> acceptable (same as config 3)
So Acceptable for CLI and ASDM
Questions review:
1 - Is it possible to force ASDM to ask for the enable password when the user click on Apply ?
2 - Why do I have different access rights using ASDM as on CLI with the same settings ?
3 - Is there no possibility to move to enable mode on ASDM when the user is on privilege level 7 whereas he has Maximum Privilege Level = 15 ?
4 - How may I understand these parameters on TACACS: Default Privilege Level and Maximum Privilege Level ?
Thanks for your help.

Thanks for your answer jedubois.
In fact, my security policy is like this:
A) Authentication has to be nominative with password enforcement policy
     --> I'm using CS ACS v5.1 appliance with local user database on it
B) Every "network" user can be granted priviledge level 15
     --> max user priviledged level is set to 15 in my authentication mechanism on ACS
C) A "network" user can log onto the network equipments (RTR, SW and FW) but having monitor access only first.
D) A "network" user can be granted priviledged level 15 after a second authentication which generates a log message
     --> SNMP trap sent to supervision server
E) The user password and enable password have to be personal.
So, I need only 2 priviledged level:
- monitor (any level from 1 to 14. I set 7)
- admin (level 15)
For RTR, SW and FW (on CLI), it works as wanted: the "network" users connect to the equipment in monitor mode. They type "enable" and they use their private enable password to be granted priviledged level 15.
ASDM interface is requested by the customer.
For ASDM, as I were not able to satisfy the security policy, I apply this:
1- I activated Exec Shell Access authorization to get the default user priviledge level value from ACS
     --> Then, when I log onto the ASDM using a "network" user, I have priviledge level 7 but I am able to change the parameter.
2- I activated LOCAL Command authorization (adding "ASDM defined User Roles")
     --> Then, when I log onto the ASDM using a "network" user, I have priviledge level 7 and I can't push any modification.
     --> The issue is that I can't push any modification on CLI either ... :-( because my user is stuck on "default priviledge level" 7 and can't get access to "max priviledge level 15" as defined on ACS when LOCAL authorization is set
     (ok I go on my ACS and move the default priviledge level to 15 to restore an admin access to the ASA and apply 3- before resetting it to default priviledge level to 7)
3- I remove "aaa authorization enable console TACACS" to use local enable password
     --> now I can't get admin access on ASDM: OK
     --> and I can get admin access on CLI entering the local enable password
At the end, I satisfy my policy security tokens A to D but not E. That's a good compromise but do you see a solution to satisfy E either ?
Thanks

Deskjet 6980 and ink levels using Windows 8.1

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