Deskjet 710C not printing after Windows 10 Upgrade

Hi folks, I have recently completed the Windows 10 upgrade from Windows 7 with no issues, or so I thought. My Deskjet 710C appeared to be installed correctly (it was working correctly under Windows 7), but if you try to print to the printer or print a test page from the control panel, the printer does not do anything. I checked the compatibility page and completely re-installed the device including drivers from Windows Update for the 710C (it was previously using drivers for the 720C, but this has never been a problem). Still no response. If I print a test page while having the print queue open in Windows I can see that the test page lands in the print queue for a moment, but then disappears without the printer actually doing anything. No error messages, but no printing. Is this a driver issue, or is it something else I'm overlooking? Any help would be greatly appreciated. Regards, Larry

Hi , I did research this issue. The drivers are listed that they should work from the Windows Updates, but they are not communicating. HP Printers - HP Printers That Work with Windows 10.I checked the website and all the drivers from Windows XP up to WIndows 10 are installed by the built in Windows drivers. This printer is at least 10 years old and has parallel port. If the port is showing LPT1 for the ports tab for the Printer's Properties, then the only other thing I can suggest is to run theDownload and run the Print and Scan Doctor, it will diagnose the issue and might automatically resolve it. Thank You.

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