Deskjet 712c won't work with Win 7

I recently switched to a new win 7 Home Premium SP1 (64) computer from my old XP which worked fine with my printer.  The printer will not work with the new OS and computer.  Even though the computer indicates the device is working normally, the printer will not accept any print commands.  Not even the printer print test.  There are no error reports but the system acts as though the usb is not connected even though it is.   There has been no change in connectivity  before or after installing new software (or trying) in attempting to get the new computer set up.  
I just found and tried the printer wizard which also implies that the usb is not connected even though it is.
The compatability options have done nothing to help.
This question was solved.
View Solution.

Hooray hooray hooray!  So many times we never hear back what happens and it just makes my day to know when something works!  
I will investigate why hp doesn't make this solution easier to find.  Thanks again for your response!
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP.

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