Deskjet 720 Series, need patch for 32 bit Windows 7, same problem as 64 bit

I have been frustrated trying to get my Deskjet 720C printer to work with Windows 7. I saw that the 64 bit problem was solved but it says not for the 32 bit. Why can't it be used on the 32 bit? And what should I do? Thanking you in advance. Mo

The 64 bit version of the drivers for the Deskjet 710/720/810/820/1000 series printers do not work properly as delivered and a patch is required, available here.  This patch works for Vista and Windows 7, there is no patch available for Windows 8 at this time.
The 32 bit version of Vista, Windows 7 and Windows 8/8.1 do not require a patch, the delivered driver works.  The usual issue with the 32 bit version is the port connection.  The Deskjet 720c only had a parallel port and most WIndows 7 machines only have USB ports.  There are USB-Parallel converter cables available, but these can be problematic.  If you are using a USB-parallel converter cable you will need to make sure you have one that is compatible with Windows 7.  The models mentioned in the posts here have been tested to work by folks in the forum.
If you have not resolved the issue please provide some additional details of the problem you are seeing, including how the printer is connected (parallel cable or USB-parallel cable), how the driver wwas installed and any error messsages you see.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
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