Deskjet 940C carriage won't move

I have an deskjet 940C.
The ribbon cable that attaches to the carriage (thing that holds ink cartridges) has come loose.
The carriage has moved to far right.
I can not move the carriage to center to recommect the cable.
How do I release the carriage so it will move?
If I can't get printer to work again, how do I at least get the ink cartridges out of the printer?
The printer makes no sound when power is turned on.
The three lights on top right flash in sequence

Hello katy36,
Welcome to the HP Forums!
I understand you Officejet 6700 Premium carriage will not move and you're receiving a message stating paper jam. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
Follow this entire HP document on 'Carriage Jam' Message Displays on the Printer Control Panel. This will help to make sure no paper is stuck within the carriage and will provide steps to move over your carriage, depending on how stuck your carriage is.
Generally when the printer is checking devices, it's going into a maintenance. You can try performing a hard reset on your printer for more than 60 seconds. Leave the printer turned on> Disconnect the power cord from the back of the printer.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Similar Messages

INK CARTRIDGE PROBLEM CARRIAGE WON'T MOVE 7520

my error is INK CARTRIDGE PROBLEM............. but no matter all attempts suggested( like plug, unplug , turn off and on. hp download to scan problems did show the ICP being the issue). the carriage won't move to the center. i was in the middle of installiing new hp 564 cartridges. took out the first cartridge black and i did not have another to fill spot. tried to install old c artridge. shut printer cover and next i went to open it the carriage won't move to the middle. ran the scans for testing and all say INK CARTRIDGE PROBLEM and the control board will not allow me to get out of that message to run any tools from the control board. Please help.................please. Have warranty but do not know what that will cover if problem cannot be fix.

Hey there @lynnriley0785!
I would be happy to provide some help regarding the ink cartridge problem error on your Photosmart 7520! The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors, have poor connection,paper feed issues, quality issues and jam issues.
If the carriage is still stuck in the printer with the cartridge problem error then I suggest removing the power cable and trying to manually move the carriage with your hand. If the carriage moves then remove all the cartridges, close the printer and plug it back in. Once the printer comes back on see if you can install the cartridges again.
If you cannot get the carriage to move remove the power and check for any jammed paper in the printer. I have provided a document with instructions on all the places to check for a possible piece of jammed paper.
For the document click here: A 'Carriage Jam' Message Displays for HP Photosmart 7520 e-All-in-One Printer Series
Please post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Photosmart 7520 General Error 0x6100004c plus ink carriage won't move

The printer came up with a General Error code. I followed the suggested page on how to fix it however the ink carriage won't move to the center. I've tried turning it on and off, unplugging the power cord and looking for any obstructions for the carriage but I can't find anything.
Anyone have suggestions??? Thanks!

Hi @k-anne-r,
Welcome to the HP Forums!
I noticed that you are getting the General Error 0x6100004c with your HP Photosmart 7520, and the ink carriage will not move. I am happy to help!
Please take a look through this carriage jam guide, A 'Carriage Jam' Message Displays on the Control Panel.
If the guide does not resolve your issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Ink carriage won't move

I removed the print cartridge to send someone to the store for replacements. We lost power and the printer shut off. It is now back on, but the carriage returned to position on the right. The printer is giving me an ink cartridge error and the carriage won't slide left so I can replace the cartridges. Please help!

Hi @Mrsdoolie ,
I see by your post that the carriage isn't moving out, to reinstall the new cartridge. I would really like to be able to help you resolve this issue.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
Troubleshooting print carriage jams.
A 'Carriage Jam' or '0X610000F6' Message Displays for HP Photosmart Plus e-All-in-One (B210a, B210b,...
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart 5520 Ink Carriage won't move

My husband recently purchased a HP Photosmart 5520 printer while overseas, he shipped in to me in the mail, and it keeps telling me that one or more of the ink cartledges are broken or missing and needs to be replaced, but when I lift open the access door the ink carriage will not move at all and I can't even get it to budge by using my hands, Please help?

You might try doing the reset with access doors closed. When you plug the power cord back in, you could unplug it once you hear movement in the printer. Sometimes there is enough movement during startup to unlock the carriage. If it did move far enough ( I wouldn't force it ), you could move the carriage to the middle and do Solution 4 of the Carriage Jam document. You could also have a better look on the other side of the carriage to see if there is any paper there.
If that doesn't work, you could try downloading and running the HP Print and Scan Doctor for Windows. Does that help?

Deskjet 6980 carriage is stuck

Carriage is stuck to the left. The "power button light" and the "resume button and light" [ terms per the manual] are blinking. I followed suggestions from another post for a 2110? or similar. I was able to get it unstuck such that when I opened the cover the carriage moved to the position to change cartridges. I removed and replaced both the b&w and color cartriges. Was able to get it to print two separate jobs, 1 page each. No paper jam, covers seem to be in place,Then the carriage got stuck again and I am back where I started. With power off/disconnected the carriage won't move. Covers for the cartridges are latched in place.
Where should I look?

Hello @Curly-Q,
Welcome to the HP Support Forums!
I understand that you're experiencing a Carriage Jam on your HP Deskjet 5440 Photo Printer. I see that you have completed all of the troubleshooting steps found here on the HP website for this hardware issue. Normally this issue is caused by the wiper shift plate being positioned incorrectly; however, you indicate that the wiper shift is in the correct position. Thank you for including this in your original post.
I did check into a potential Firmware Programming Update, as this issue can also be caused by a programming issue within your printer. However, due to the age of this product, no such Firmware Updates are available.
The only step left would be to replace the whole product. I would highly recommend that you contact our Technical Support queue by phone to explore hardware replacement options. Due to the age of your printer you may be able to upgrade this older model Deskjet to the newer version of the printer at a discounted price.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Deskjet 712C: Ink cartridge got stuck in right side and won't move

I have an old DeskJet 712C that was working fine until today. Strangely, the ink cartridge got stuck in the right side of the printer and won't move. As soon as I turn on the printer, the red light starts blinking. Does anyone know any tricks to get the ink cartridge to move again? Thank you for your help.
This question was solved.
View Solution.

Hi,
It may be possible to move the carriage if you turn off the printer. Unplug the printer and open the printer lid. See if you can move the carriage by hand. If this is possible move the carriage to the centre. Check to see that the is nothing blocking the movment of the carriage - e.g. some pieces of paper.
Close the lid and then plug the printer back in. Hopefully this will help.
I did find a You Tube video which shows fixing carriage jams on C4200 printers ( I know that they are not the same as the 712C) but some of the suggestions may be useful if my initial thought above do not help. the video is at this link:
http://www.youtube.com/watch?v=l9x6ZLIYMog
Again these tips are not specifically for your printer but they may help solve your issue.
I hope that this was helpful.
---- If my answer was helpful please click the Kudos star.
If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

DESKJET 5440 "CARRIAGE IS STALLED"

HELP HIGHLY APPRECIATED - DESKJET 5440, s/n [Personal Information Removed], an oldie but goody without any problem until now when I receive a computer message saying "THE CARRIAGE IS STALLED". It is stuck on the right when plugged in. Carriage does not move to the left after nudging it with power on. It does go to the left without power. The wiper shift is in the correct position as pictured in help page. I have done all of the troubleshooting listed in message like unplugged everything waited and plugged back in directly in the wall. I reinstalled the ink cartridges, there is nothing blocking that I can see. I have looked for hair, fuzz, lint, etc. and removed extra ink build up, still no resolve. No one in town will even look at this printer because of its age
CAN ANYONE SOLVE THIS PUZZLE? I LOVE THIS PRINTER.
This question was solved.
View Solution.

Hello @Curly-Q,
Welcome to the HP Support Forums!
I understand that you're experiencing a Carriage Jam on your HP Deskjet 5440 Photo Printer. I see that you have completed all of the troubleshooting steps found here on the HP website for this hardware issue. Normally this issue is caused by the wiper shift plate being positioned incorrectly; however, you indicate that the wiper shift is in the correct position. Thank you for including this in your original post.
I did check into a potential Firmware Programming Update, as this issue can also be caused by a programming issue within your printer. However, due to the age of this product, no such Firmware Updates are available.
The only step left would be to replace the whole product. I would highly recommend that you contact our Technical Support queue by phone to explore hardware replacement options. Due to the age of your printer you may be able to upgrade this older model Deskjet to the newer version of the printer at a discounted price.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

Trackpad does not work properly

Persuading a Deskjet 940c to work with Windows 7

I have a Deskjet 940c with a parallel port connection.
I have just upgraded my PC to Windows 7 (64-bit) and there are no available drivers for this combination.
HP has ceased to update its software for this printer and Windows 7 does not have its own driver for this printer.
Can I use any other driver to get the printer to work? If so, which?
Cheers
Ralph
This question was solved.
View Solution.

You can user the Deskjet 940C driver HP has supplied to Microsoft that is distributed through Windows Update. Do the following: connect the printer to the LPT1: port, go to the Devices and Printers folder and select Add a Printer, Local Printer, LPT1:, click on Windows Update, wait for the list to repopulate, then select the Deskjet 940C.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????

It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

A phantom folder with the name of a folder that held photos has appeared in my finders places list. I can't choose it to delete it. it won't move. It can't be found in a search. How can I choose it and delete it?

a phantom folder with the name of a folder that held photos has appeared in my finders>places list. I can't choose it to delete it. it won't move. It can't be found in a search. How can I choose it and delete it?

Can you drag it off holding down the CMD key?
Do a search for it with EasyFind (try different settings in "Operator")
http://www.devontechnologies.com/products/freeware/

Flex 4 Chart title won't move when positioned

Hi,
I have an issue with my horizontal chart title in my Flex 4 bar chart--it just won't move when I try to position it someplace other than the default (which is center).
I followed the example in the livedocs: http://livedocs.adobe.com/flex/3/html/help.html?content=charts_displayingdata_05.html, specifically the one using the 'titleRenderer" property of the AxisRenderer, and setting it to my custom AxisRenderer class. Here is my code:
package classes.view
    import mx.charts.*;
    import mx.charts.chartClasses.ChartLabel;
    public class ChartTitleRenderer extends ChartLabel
        public function ChartTitleRenderer()
            super();
        override protected function updateDisplayList(w:Number, h:Number):void {
            super.updateDisplayList(w, h);
            this.setStyle("textAlign","left");
Setting the textAlign property doesn't work. I have tried setting this property in the css as well and applying it directly to the axis, which also doesn't work. I have also tried "this.x = -100" etc, to no effect. Any ideas?
Thanks

Ray,
To do the "masking" that you are referring to, I think that two Effects (explore each, to see which works best for you), will give you what you want:
The Crop Effect, applied to the Still Images in Video Track 3. This Effect can be Keyframed to change, as is required over time.
The 4-Point Garbage Matte Effect.
If the Still on Video 2 is sized to the Frame of the Project, say 1920 x 1080 for Full-HD, it will "cover" the Video on Video Track 1.
Note: it is best to Scale the Still Images to very close to what you want/need, in PS, or PSElements, prior to Import. What you are doing with the Still Images in Video Track 3 is creating a PiP (Picture in Picture). This ARTICLE goes into more detail on
Good luck,
Hunt

When i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ???

when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it

Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

HT4623 I have clicked agree to all the terms (about 8,000 times) and the update won't move forward. What do I need to do to move forward and complete the update?

How do I move past the terms and agreement page of the update? I have clicked agree for every catagory about 8,000 times and it won't move me forward or give me any kind of error message.

so the Wifi settings are grayed out ? In that case, use this article for solution: http://support.apple.com/kb/ts1559

Deskjet 940C carriage won't move

Similar Messages

Maybe you are looking for