Deskjet 960c printer assistant

Hi Guys
I am using my old Deskjet 960c with my Windows 7 desktop until I run out of ink cartridges
I have the drivers in order to print from Windows 7 but can not use the original installation disc to install the desktop icon Printer Assistant
HP website no longer supports this printer and I just wonder if anyone has any ideas as to whether I can use another software utility to access the printer settings, ink use etc on my 64-bit Windows 7 computer?
Thanks
jackieh2009

Jackieh2009,
I am sorry you are having an issue with your HP printer assistant.
Printer assistant is actually only available for newer HP printers. The only driver that is able to be installed is a windows OS driver. The problem with this is it's a basic driver and doesn't have the functionality to show the ink levels.
I hope this answered your question.
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Kathykate,
We're still reading--
Ooooh these printers, I could scream!
I can be very frustrating at times. Especially when you have intermittent problems.
First, I switched the usb cables around, and that
didn't make a difference.
It was a thought. We can pretty much rule out a bad USB cable now.
Then I installed the
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sharing and click printers to file share and this
reset something.
I don't recall seeing that. Do you recall what part of the documentation that was in?
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Processes: 59 total, 4 running, 1 stuck, 54
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PhysMem: 105M wired, 527M active, 335M inactive, 968M
used, 183M free
VM: 5.81G + 102M 70193(0) pageins, 6674(0) pageouts
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Hi.
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Hey @KC1964,
Welcome to the HP Support Forums!
I understand that since installing your HP Deskjet 1000 Printer on your Windows 8 computer you have not been able to print in colour. Because you are able to print fine from a Windows 7 computer we know that this issue is not being caused by your printer. I would like to assist you today with resolving this issue. I'm thinking that your machine is either experiencing a driver conflict or a setting issue within the Windows 8 computer. Please follow the steps below.
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Open your Start screen by selecting the Windows button on the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl button
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Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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This question was solved.
View Solution.

Hi Helen,
I am glad everything is working despite these couple of hiccups. Please try the following;
Look in:
c:\users\*username*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
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For Monitor Ink Alerts - HP Photosmart 7520 series.lnk or anything HP printer related. Delete it.
Source
I hope this helps.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Can´t find HP Printer Assistant

HP Deskjet 1050A J410 with Win 8.1
Have tried numerous suggestions from various sources but I cannot get Printer Assistant to open. I cannot even find it on my computer eg .exe file.
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Does Printer Assistant have a particular file name/path for win 8.1 so I can search for it ?
If not , any suggestions on how to completely remove any ref to HP so I can start from scratch ?
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Thanx.

Hi Alinspain,
Welcome to the HP Forums.
I see that you are having an issue with locating the Printer Assistant.
I do have a few steps that we can try in the attempt to troubleshoot the issue.
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Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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This question was solved.
View Solution.

Hi @sdculp ,
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Deskjet 960c printer assistant

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