Deskjet 9800 options

A few last questions:
When I try to print with "maximum dpi", I get a message that the HP Deskjet 9800 needs more memory.  I can find that it came with 16MB of RAM, but where is it specified how much can be added, and in what format?  And how do I determine how much memory is required???
When I use Toolbox, Printer Services, Calibrate Color to try to shift the colors, even a slight change (one step on the scrollbar) results in extreme changes on the printouts, and this situation doesn't clear unless I swap out cartridges (haven't tried cycling power, that might work also).  How much change should I see from a single step change intended via Calibrate Color?

Most likely you are running out of memory in your computer.  A 13"x19" photo at 2400 ppi and 24 bit color would take over 4GB of space.  Make sure you have plenty of virtual memory.
The previous comment about maximum DPI being a waste of ink is not quite corect - Normal, Best and Maximum DPI modes all use nearly identical amounts of ink, determined by the media limits.  It is correct that for most images (and most eyes) that the differences between Best and Maximum DPI will not be noticable. 
Regards,
Bob Headrick, MS MVP Printing/Imaging
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Similar Messages

  • Duplex Printing with Deskjet 9800

    I Bought a Deskjet 9800 and then ordered the appropriate Duplex UNit.  The duplexunit was working very well until about 2 months ago. However, after my system crashed and had to reinstall Vista Ultimate.  I have tried to go through the configuration process and change the system with the settings that we have the Duplex unit installed but the memory does not retain such instructions. 
    How can I solve this problem?

    Go to the printers folder, right click on the 9800, Run as Administrator, Properties, (continue), Device Settings, Installable Options, Duplex unit - set to installed, Apply, Security, (allow all appropriate users ability to print, manage printers and manage print queue), Apply, General, Properties, (set appropriate defaults),Apply,  Advanced, Printing Preferences, set appropriate settings, OK.
    For proper operation of the duplexer you may also need the duplexer patch available as described here.
    Regards,
    Bob Headrick, Microsoft MVP Printing/Imaging
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Network an Deskjet 9800-

    I have a Deskjet 9800 installed via usb connection on a windows xp media center computer. I use a Linksys wireless router. My new laptop runs Vista Home Premium 64 bit. While the laptop sees the hp9800 it returns an error message when I try to print from the laptop. Incorrect printer driver installed on the server computer... and the doc does not print.I downloaded an xp driver from HP to my laptop. At the error message on the laptop I am given the option to browse for the correct driver whereupon I get another message is displayed to the effect that the driver cannot be found. Any ideas?
    Tnks
    Ian

    Use the 64bit driver for an OJ Pro K5400 series printer - there are issues with the 64bit 9800 driver.
    insert signature here

  • Sharing an HP deskjet 9800 on a windows 7 64 bit machine with a machine running XP 32 bit

    I have Windows 7 (64bit) on my computer.  I want to install an x86 driver for my HP Deskjet 9800 printer so my XP laptop can print to this printer through my home network.  I started by clicking on Devices and Printer, clicked on the HP Deskjet printer icon, right clicked the icon and selected Printer Properties. I clicked on the Sharing tab and the change setting button.  I then selected Additional Drivers.  I put a check in the box next to x86 and clicked OK. Windows wants me to provide the driver.  I downloaded the xp driver from HP and can see it in a folder on the desktop but get an error something to the affect of "not compatiable with
    64 bit system"
    How do I get this driver installed on my computer? or is there another solution to print to this printer from my XP machine?

    Try the following: On the XP machine go to the Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then select HP Deskjet 9800 series.  (If the Deskjet 9800 is not available install the driver as if the printer was connected to LPt1:, then after the drivers are installed cancel and go back and add printer pointing to the new shared port.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Deskjet 9800 doesn't recognize new color cartridge

    When my Deskjet 9800 printer reported that the color cartrridge was out of ink and I replaced it several months ago, I put in a replacement cartridge (#97) from a new package that I had in reserve.  The printer failed to recognize it, continuing to report that there was a problem (left print cartridge light blinks, power light on).   I figured the replacement might have been faulty, and tried another new cartridge.  Same result.  I put one of these cartridges that it rejected in another printer I have (a Deskjet 6840) and except for not being willing or able to tell me the ink level in that (because it was moved from one printer to another?) it worked fine in that printer.  I have tried at least three new HP ink cartridges, including a freshly purchased one with an expiration date two years in the future, and I get the same result from the 9800 printer.
    Unfortunately, the "top open" sensor in the 6840 broke so now it thinks the top is open all the time and I can't print with it, either.
    The tape on the cartridge has always been removed before installation, I have tried "hard resets" several times, and I have tried cleaning the contacts in the cartridge holder and on the cartridges (which don't look like they have any stuff on them, and which I never handle)
    Questions:
    1) is there anything else that might explain this behavior that might be fixed, either by me or by some repair service?
    2) is it possible to get repair parts or repair service for the 6840 printer, or is this now junk?

    Hi Monteverdi,
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
    I hope this helps.
    I worked on behalf of HP.

  • Can't install deskjet 9800

    Hi all,
    I'm sure this is down to my lack of knowledge! I am trying to print to an HP DeskJet 9800 at a clients, but without success.
    I've found the printer in the Windows section of System prefs > Print & fax > add printer, but no driver in the "print using" list. So...I downloaded the latest Mac driver from hp.com and installed it, but when I go back to the "print using" list, I still can't see a driver for it, and don't know where on the hard drive drivers are located so I can search for it manually.
    Can anyone help please?
    Thanks
    Nige

    OK...so I am now able to print to the printer, but am having real problems with the page layout.
    Normal portrait documents (e.g. Word, Excel) print fine.
    However, if I have a landscape document (e.g. a form in Word, or wide spreadsheet in Excel), even if I tell the print driver to print landscape, it actually prints portrait half-way down the page, missing the data from the right side as it is wider than the page.
    If I save the document as a PDF, then print the PDF from Acrobat with 'rotate page' checked, it prints the right way round, but starts about 3 inches down the page, therefore missing off one end!
    This must be an issue with the driver I just installed...I can print to 2 other HP Deskjets, and my Kyocera laser without any problem.
    Any help gratefully received.
    Nige

  • Printing quality Is not clearly after Acrobat 8.1.2 Pro updating (HP Deskjet 9800)

    *** The contents wrote with the auto compiler. (Korean -> English)
    *** Meaning of the writing could not be delivered smoothly.
    From Adobe Reader 8.1.2 Application Printing quality Is not clearly after Adobe Acrobat 8.1.2 Professional updating.
    To previously there was not a problem to printing quality.
    Like this problem gets why?
    --- System
    OS : Mac OS X 10.5.2 Leopard
    App : Adobe Reader 8.1.2
    Printer : HP Deskjet 9800 (Driver : HP web download v9.7 lastest or Leopard include)
    App : Preview.app (Leopard Default Viewer) - Printng quality is good. But is not the Adobe Reader.
    Adobe Acrobat 8.1.2 Professional update : 2008-02-20 (Korea)

    Problem solved. Does only happen with the Internet Explorer 32bit.
    With Internet Explorer 64bit it doesn't happen.
    Frederik

  • My deskjet 9800 only prints partial pages

    My deskjet 9800 only prints partial pages in 11x17" format. then pulls another paper for two inches of printing then pulls another paper for another two inches of printing etc. Other sizes work fine. I just upgraded my computer and changed cable to a usb port. I downloaded a new driver and reset all the settings. I am lost as what to do. thank you Einer Mortensen

    Hello , Welcome to the HP Support Forums!
    I understand that you're experiencing partial print issues when printing from your Windows 8 computer to your HP Deskjet 2540 All-in-One Printer. I would like to assist you today with resolving this wireless printing issue. Because you are able to scan without issues, and are able to print from other devices perfectly fine I do not believe that this is a networking issue, or a software and driver conflict between your Windows computer and your printer. Rather, I believe that there is a wireless printing port (WSD Port) conflict occuring on your computer. Can I please have you follow the steps below to resolve this issue.  Microsoft has released a Hotfix to correct printing issues within the Windows 8 and Windows 8.1 Operating Systems. This includes 'Partial Printing' and 'Printer Offline' issues. The printing issues appear to affect networked printers regardless of make or model and is a conflict with the WSD Network Port on Windows 8.1. Please click here to download and run a Microsoft Fix It Tool. Once the website opens for the Hotfix please click the button for 'Hotfix Download Available'. Please follow the onscreen prompts to install the Hotfix. Once the Hotfix has been loaded please test wireless printing again. If printing fails you may need to restart your computer for the Hotfix to take affect. Once your computer comes ON test wireless printing to confirm that the issue has been resolved.
      Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

  • The xp machine finds the deskjet 9800 on the win7 64 bit but doesn't know how to install a driver

    network discovery is turned on, printing works fine for win7 to 9800

    Try the following: Temporarily install the Deskjet 9800 on the XP machine. Once installed disconnect the printer from the XP machine and reconnect to the Windows 7 mashine.  Next on the XP machine go to the Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the Windows 7 computer and printer), OK, then click select the HP Deskjet 9800 series.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Deskjet 9800

    I'm having a new problem with my Deskjet 9800.  I'm not sure if the carriage is sticking a touch when it's printing or if I'm having some sort of calibration issue but when printing a test page of lines (as an example), the lines come out slightly wavy and it looks like I'm losing the resolution in some areas.  Some spots will have crisp lines, some lines look pixilated.
    I've tried replacing cartridges.  I've tried doing some cleaning on the machine.  I've run through the suggestions in the troubleshooting areas.  Nothing seems to help. 
    Granted, the printer is getting old but if anyone has some advice that lets me repair it, I'd be pleased.
    Thanks
    Jo

    I guess you have sorted it out by now. So have I, but I'm not sure what I did right. I had my 9800 for about a year running fine under XP then put it on my new Vista computer. Drivers all seemed to be there OK but when I tried to print - even a test page - it just chuntered through a blank sheet and showed an unspecified error. The clue came after I downloaded the toolbox: That printed fine when I ran cartridge alignment from it but the next blank test page from windows triggered a more specific error message "Unexpected paper size". It seemed to have defaulted to A3 although I had loaded and called up A4. Since then, I have "nursed" it through the printing process - opening printer preferences before printing, manually checking the paper size and selecting "preview before printing" on the finishing tab. It was good when I did that, but I spent a frustrating hour or two sorting it out.

  • HP Deskjet 9800 won't print from Chrome anymore

    My HP Deskjet 9800 won't print from Chrome, but prints fine from IE and Mozilla. The light on the printer starts flashing when I try to print from Chrome, but nothing ever prints. 

    hi there mktng;
     I see perhaps a problem of google chrome and not of the printer. can you verify if your chrome have any pending updates or if it is as normaly updating automaticly.
    Let me know
    Kind regards;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Where can I download the toolbox for my HP Deskjet 9800?

    I used to have the 9800 deskjet toolbox on my other computer but mr computer crashed so I bought a neww HP Desktop and it is using Windows 7. I really need to know where to download the toolbox so I can tell how much ink I have.

    This page has a workaround.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Borderless 8.5x11 on DeskJet 9800

    I've seen this question asked in various forms all over the forums and net, but it's rarely this printer with this paper size, and it's rarely this printer and these dimensions. So, here's hoping someone here will have an answer for it.
    I am having a problem printing Borderless 8.5x11 documents to my printer. The 9800 series is a wide-format borderless photo printer. Specifically, the problem appears when trying to print from word, excel, adobe acrobat, and other applications. Office is the 2007 edition, and paper is a standard 8.5x11 sheet of paper (exact dimensions). Here are the steps I have tried so far:
    1. In word, used standard 8.5x11 paper size, set margins to 0". When printing, select properties for the printer driver and set it to print borderless. It automatically changes the paper type to a "borderless photo 8.5x11". Told it to print, word warns about the margins being out of bounds. Printed it anyway, and the text/graphics are off on the left and top margins (as in they print off the top/left of the page). The word 'TEST' in the upper left barely shows the bottom stem of the last T.
    2.  In word, used standard 8.5x11 paper size, set margins to 0". When printing, DID NOT set print driver to print borderless. Paper size in the driver is standard letter. Told it to print, word warns about the margins being out of bounds. Printed it anyway, and the text/graphics are still off to the upper left, but in a slightly different place.
    3. In word, selected the "Bordless Photo 8.5x11" paper size. Set margins to 0". When printing, turned on the borderless option. Paper type changed to "borderless photo 8.5x11". Told it to print. No warning from word about margin sizes. Printing is still off, but slightly more text appears in the upper left corner.
    4. In word, selected the "Borderless Photo 8.5x11" paper size. Set margins to 0". When printing, DID NOT select borderless. Printed with no warning about margin sizes. Upper left corner still not correct.
    I have even tried printing the document to a PDF and using similar settings, but the same issues happen. Typically either a margin is enforced by making the surrounding print have a trim, or the document prints off the edge of the page in the upper left corner. Publisher and Adobe Acrobat experience the same problems when attempting to print images near the upper edge of the paper. I have also tried printing using the old 9600 series drivers, which suffered from the same problems.
    If I am forced to upgrade, does anyone know if the Photosmart B8550 prints borderless documents from word, publisher, etc well?
    Thanks for any help you guys can provide.

    I'm having problems with borderless printing on B8550 so I would say stay away from it.

  • Deskjet 9800 = Print small part of screen

    Is there a way to print only a small part of the full screen ? 

    Hit shift and print screen.  open up paint and paste it in, crop it to what you want to print, and print it.
    Some of the higher end printers have drivers that will let you print a single frame from a web page (if the web page uses frames), other wise it's the old print screen and crop option.
    insert signature here

  • Deskjet 9800 power module

    I have spent nearly six weeks attempting to find a replacement for the power module. First off, I assume that getting no reading what so ever on a multimeter that my module is bad. The part number does not match any part number by HP. The unit was manufactured in January, 2007. The part number agreed upon was C8165-67062. As this is an enclosed case power module that is attached to the printer there is no way to test a $.50 diode or some other cheap part that may have gone bad without removing the casing. I contacted IMPACT, as suggested by chat personnel, and they quoted a price of 30.00. Another support person contacted me by email and said that the part is no longer made and I should send the part in to be repaired. I ordered the in stock part from IMPACT, which suddenly became unavailable and had to be ordered from HP at 90.00. The entire support thing had been elevated to some higher-ups, where it was suddenly kicked over to business support and no contact from them in over a week, (reported to contact me within 24 - 48 hours). At the elevated contact, the support person agreed with me that HP should have the part as the printer is not that old. None of the suggested contacts I tried had the item. Has anyone had any success in opening the sealed power module and testing the parts? I do not wish to spend  1/3 - 1/2 the cost of a replacement printer on a power module that may burn out again, nor the same amount or more on "bench time" for a 50 cent part when other more reliable printers are available from outside of HP. I have read the environmental impact statement that HP has published and can't help but wonder how truthful it is. It puts the environmental impact directly on the shoulders of the consumer. Much the same way support has worked out. As the sale season is in full swing and of limited amount of time, I would greatly appreciate any help anyone could offer. Just please don't tell me to contact anyone at HP. I can not do another complete circle of dead ends.

    I have since sent letters and emails to several different organizations. That this module is incongruous with HP's environmental policy statement is an understatement. HP does offer to recycle it for free, or I can donate it, or attempt to circumnavigate the order process and purchase the part at a minimum of 40% higher cost from HP's partners, or go third party or auctions. Again, this printer was manufactured less than three years ago. A little young for parts to be put out to pasture don't you think? Apparently, I am not the only person who thinks so. Consumers Affairs will be publishing my letter(s) of complaint. I will soon begin my campaign of exposing the real HP environmental practices as opposed to their statement.

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