Deskjet 990Cse not printing

I send print command from dell desktop (only computer connected to the printer). The printer goes through the motions of the cartridges sliding back and forth and pulling the paper through. Nothing is printed on the paper.
I have new catridges inserted. Yes, the packaging seal tape is off.

Hi @Jake_n,
Thank you for visiting the HP Support Forums! I see you are not able to print to your HP Deskjet 1000, you did an alignment which did not pass, the ink cartridges have ink but you still cannot print.
First let's get the Deskjet 1000 to pass an alignment, please start here: Alignment Page Does Not Print
Were you able to print a successful alignment page? If yes, proceed below:
Now go ahead and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What does the PSDR find, are you able to print? If not, continue here: Print Jobs are Stuck in the Print Queue
I will watch for the results, please let me know the outcome!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

Hp deskjet 1510 not print A5 size paper

just we buy the all in one 1510 printer, in advance option there in option to print A5 size paper

Hello Dheerajdro,
Welcome to the HP Support Forums!
If I understood correctly, you are wondering if the Deskjet 1510 will print on A5 paper. A5 paper is not listed under the supported paper types.
To see which media sizes are supported, please review the below screen shot.
To view source: Printer Specifications for the HP Deskjet 1510 and Deskjet Ink Advantage 1510 All-in-One Printer Ser....
Regards,
JERENDS
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp deskjet 990c not printing in colour

Hello
I recently made the switch to a MacBook, however my hp deskjet 990c is now not printing in colour! Additionally, I can't seem to find how to enable double sided printing.
Can anyone help me please?!
I've attached an image on what happens when I click on print.
Many thanks.

Hi Alia26,
I understand that you cannot print in color or do duplex printing now. I will try my best to help you resolve this issue. Could you please try printing from another program to see if you have the choice to print in color and duplex.
I suggest that we start with power cycling the network.
How to power cycle network
Follow these steps to reset your HP printer, your wireless router, and your computer.
1.Press the Power button on the HP printer to turn it off.
2.Disconnect the power cord from the rear of the HP printer.
3.Disconnect the power cord from the wireless router.
4.Turn off the computer.
5.Wait 30 seconds.
6.Reconnect the power cord to the wireless router.
7.Wait 30 seconds, or until the router is fully on and ready.
8.Turn the computer back on.
9.Wait for the computer to reload.
10.Reconnect the power cord to the rear of the HP printer.
11.Turn the printer back on.
In the User Guide on page 24 it explains the setup for Manual Two-Sided Printing
User Guide LINK: http://h10032.www1.hp.com/ctg/Manual/bpd08297.pdf
Here is a document for Installing and Using the Printer, you did not mention what your operating system is on the Macbook but this document's steps are the same for Mavericks.
LINK: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&cc=us&dlc=en&lc=en &os=4114&product=60098&sw_lang=
I hope this helps, let me know.
Thank you,
Advance 23
I work on behalf of HP

HP 3650 deskjet will not print in Windows 7

New pc w/ Windows 7. My HP deskjet 3650 will not print PDF, Quicken, Website selections, etc.
HELP!

Did you install the driver as described here? Will the printer print a Windows test page or a file from Notepad? Do print jobs remain in the print queue? Are there any error messages?
Running the diagnostics at http://www/hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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HP deskjet 3420 not printing color in Windows 7

Hi,
I installed my HP deskjet 3420 in a PC with windows 7. It is not printing in color. It has color ink. I think it may not be fully functional with 7. Is there any hope for me or do I need a new printer?
Thank You

Hi,
There should be no issues with printing on a DJ3420 & windows 7. I did find a troubleshooting document for colour prints coming out as black & white
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09113&tmp_task=solveCategory&lc=en&dlc=en&cc=...
I hope that this helps.
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If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Windows 7 in OS printer driver for Deskjet 6840 not printing properly

The Windows 7 (32 bit) in OS print driver for the Deskjet 6840 produces print in "Normal" mode that is blurred (not properly registered left to right and slightly vertically). When printing in "Draft" mode it is apparent that the driver is not setting the left and right margins correctly, so that each line is alternately shifted left or right on the page. If I switch to a 500C driver, the printer works fine (but of course high res images do not print properly). This is occuring on two wired network computers, both running clean installs of Windows 7 professional with all current updates including Service Pack 1. Microsoft says, "It's a HP printer, it's their problem". I'm just looking for an answer. Anyone have experience with this?

Hello Bhl3302,
Thanks for posting at NI forums! I think you should follow RavensFan advice on contacting the vendor for information on the driver’s support, or if you have a readme file, you could check on that. Also, are the Windows XP and Windows sharing the same architecture (32 or 64 bits)? Maybe the driver is not compatible with one of them, in case it changed. I did a quick search on the error message you're getting, and I found this forum in which they give some steps you could follow regarding the INF file. For instance, in one of the comments, they say they had a similar issue with another device and they found some work arounds.
Best Regards,
Alina M

Help needed with windows 7 and old deskjet 870Cse not printing

System:
Windows 7 and Deskjet 870Cse.
Because my new laptop does not have the traditional old printer cable port, it only has USB ports, I purchased a USB Parallel printer cable. Hooked it up and system recognized it as a Unspecified Device (IEEE-1284 Controller). It does not recognize it as a printer.
Because it is not recognized I can not print anything.
Any ideas/help on how to get the drivers installed or to have it recognize the printer would be appreciated.
UPDATE:
I was able to get the driver and add a new printer and now can select to print to it. However, the head moves and everything but when the page come out there is nothing on the page.
Any ideas? I know there used to be a program to clean the heads but I don't have that now on this computer or don't know where to find it. Any thoughts?

Hi there mmcdermott,
Try downloading and running the print and scan doctor located here (to ensure there are no problems with the drivers etc installed):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Deskjet 660Cse not printing

Was working fine, then replaced black cartridge , color empty but still in place. We use for bookkeeping docs, so color not needed. Now it goes thru all the motions feeds paper sounds like printing but page totally blank. Please help.

Hi @Jake_n,
Thank you for visiting the HP Support Forums! I see you are not able to print to your HP Deskjet 1000, you did an alignment which did not pass, the ink cartridges have ink but you still cannot print.
First let's get the Deskjet 1000 to pass an alignment, please start here: Alignment Page Does Not Print
Were you able to print a successful alignment page? If yes, proceed below:
Now go ahead and run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What does the PSDR find, are you able to print? If not, continue here: Print Jobs are Stuck in the Print Queue
I will watch for the results, please let me know the outcome!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Deskjet 6940 not printing PFD's

I have one of the above attached directly to the PC via USB cable, the PC is winXP Business SP3.
When I try to print out a PDF document the printer makes a noise, I can see the job Spooling(then this disapears very quickly) then nothing. After this attempt, when I get a print job out(not PDF) I get a blank page before the printed job.
All else is fine. Could it be a Postscript problem? I have the latest drivers installed, the properties ofthe PDF doc show me that it is avaliable to be printed, but just no job comes out.

tamm421 wrote:
I cannot get my HP Deskjet 6940 to print. It will print out a test page, but not a file such as Word, or PDF. Any ideas?
Did you install through software update this week, the HP Printer Drivers v.2.11 for OS X? In the text file, /var/log/cups/error_log, is there any helpful information about failed prints?
Have your deleted your printer from preferences and reinstalled it? The 6940 series is still supported.
I would create an arbitrary folder name, let's call it HPprefs. With the Finder, navigate to your ~/Library/Preferences folder and look for the printer preferences that contain something like these ... yours may be different for the 6940.
com.apple.print.custompresets.forprinter.hplaser.plist
com.hp.print.psdriver.pde.plist
com.hp.printerutility.plist
Highlight them and from a right button, choose copy these files. Then within the HPprefs folder, hold down the option key and choose move items here.
Now remove your printer from Print & Fax preference pane and set it up again. Try printing from Word or Preview again.

HP Deskjet F4440 not printing from cups, do I need ppd? Where can I find it?

Hello!,
I am trying to get my HP Deskjet F4440 connected to my linux server through the use of "cups". I am using Tiny Core Linux.
Linux box 3.16.6-tinycore #777 SMP i686 GNU/Linux
I have installed and configured cups.tcz. When I visit the cups admin page at 'localhost:631' and go to 'add a new printer', the HP Deskjet shows up and it guides me through the rest of the process. At one point it asks what make and model the printer is for what I assume is for drivers, or it asks for a ppd file.
I have tried searching for a PPD file for my printer but was unable to find it so I used what was avaialble... I selected 'HP' as the make and 'HP Deskjet series (en)' as the model. They did not have my model but I assumed it fell under this.
The printer gets added and shows up under the 'Printer' tab of cups. I set the printer to server default and clicked 'Print test page'.
Do I need a PPD file? How can I get this printer working?
It shows the print started with either 21% or 25% sometimes and then disapears. No error messages. No printed pages or activity from the printer.

Hi @Flawd009,
I can honestly say, I do not know the answer to your question, but perhaps I can help you find it.
I wonder if the following information would be helpful; OpenPrinting CUPS Quick Start.
If not, please remember I am out of my support boundaries and thought it was better to try and fail than not try at all
You might have better luck reaching out to the Linux Community, or the Linux website.
EDIT: I found 2 more links that could be helpful;
HP Linux Imaging and Printing
HPLIP software
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Sunshyn2005 - I work on behalf of HP

Deskjet 3054 not printing but scanner works

Hello!
I have a Deskjet 3054 per label on the printer, however, but the IP address says it's Deskjet 3050 All-in-One J610a. My computer is Mac 10.9.5. I've read through other posts and have updated all my software via Apple's Software Update.
The symptoms are as below:
- The scanner works (I can scan a page and view it on my computer)
- Printer report works (that's where I got the IP address)
- On Mac's Printer & Scanners, the printer is recognized and connected
- However, when I print a document, the queue shows up, shows the job is being processed. However, the printer does not move at all. I cannot hear the cartridge move. Then the queue shows that the job is done and the queue is empty.
Please help!
Thanks!
Moonlit
This question was solved.
View Solution.

Hi @Michelle_sonata
I would like to help you print from your Mac to your Deskjet 3054. I understand the print queue says that the print job was done but nothing prints. Please follow the steps below and let me know the outcome of your efforts;
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and add the printer back.
Install the HP Printer Drivers for OS X.
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can select the printer driver
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Deskjet 1512 not printing

Hello!
I looked through the first 10 pages of topics to see if this was brought up, but it hasn't or I didn't see it, but here it goes.
Today, I purchased a Deskjet 1512 All in one at Walmart. I installed the printer and drivers without issues. The printer appears online and when I try to print, the printer just won't print out the documents. I tried everything that the users manual suggest, but with no success. I pulled up the printer page, and it shows the document as printing and a few seconds later it disappears, as if the printing was completed - but it is not -. I uninstalled and reinstalled the drivers and the printer and it says it was successfully installed.
Any help would be greatly appreciated!

Hello Evelynrm,
Welcome to the HP Forums!
I understand the printer is completing partial print jobs. First, I would like you to perform a hard reset. I will provide instructions on how to perform this task:
1. While the printer is on, unplug the power cord from the printer, and its current electrical outlet.
2. Hold down the power button on the printer for 30 seconds, while it is unplugged. This drains all the electricity out of the machine.
3. Connect the one end of the power cord into the back of the printer.
4. Connect the other end to a direct wall outlet (not a surge protector or power strip). This will ensure the machine can obtain more electricity, since lack of electricity can generate issues like this.
5. Now, try to generate a copy.
If these steps do not resolve the issue, I would install the latest firmware on the printer. I have provided a document on how to update the printer: Getting the Latest Firmware and Product Updates
If the issue is still not resolved, try printing a test page from the printer itself and see if the same behavior occurs. Let me know the results!
Mario
I worked on behalf of HP.

HP Deskjet 3055A not printing because it says it has run out of toner.

After much printing of alignment pages and wasting of paper and new ink cartridges, as usual, the message is that my printer has no TONER. This is a new one on me. Can anyone help, does the HP Deskjet 3055A need toner....not ANOTHER expense. If it does it really should give some warning, its now Saturday night, and the mass of work and printing I wanted to do will obviously not be able to be done.. This product is just not satisfactory I've found.

Hi @kazmount,
Welcome to the HP Forums!
I noticed that you are getting the message that you are out of toner for your HP Deskjet 3055a. I am sorry for this frustration, but I am happy to look into this for you!
I read on another post of yours that copying and scanning is OK, and I am glad for that.
This printer takes ink cartridges, not toner. As toner is for Laserjet printers.
What Operating System are you using on your computer? Windows or Mac? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
If you are using Windows, I would recommend to try our HP Print and Scan Doctor, and please let me know what happens!
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Deskjet 1000 not printing

I recently got a new ink cartrage and tried pinting something for school but it wont print. It shows that i do have ink but when i try to print it gives me blank pages. HELP!

Hello , Thanks for posting in the HP Forums, and welcome! I'd like to help you with the blank pages that are printing out from your HP Deskjet 1000 Printer. Have you tried printing anything in color? Or from an alternate program? If printing in color works okay, then it could be an issue with the cartridge that you purchased. Follow the steps in the document below to resolve your print quality issue.Fixing Print Quality Problems for the HP Deskjet 1000 (J110), 2000 (J210), 3000 (J310), and HP Deskjet Ink Advantage 2010 (K010a) Printer Series If printing in color does not work, and you are still having the issue from alternate programs, make sure you have the most recent version of the full feature driver installed on your computer. You can download it here - HP Deskjet Full Feature Software and Drivers I hope this helps!

Deskjet 1010 not printing

I've just bought a Deskjet 1010, I've installed the drivers from the disk, but I'can't print a single page. I've tried to disintall and install again, I've tried the Print&Scan doctor (it seems everything allright but I can't print anything)
The only result I've reached is the print cartridge alignement result page.
What can I do?
Please help me...

Oooops, it was my fault. I had not installed the Service Pack2 of the OS. Now it works well.

Deskjet 990Cse not printing

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