Deskjet: Can't use inks in new printer as they say "previously used", they are completely full!

Had a printer that took #564 ink. It wasn't working, so I installed all brand new ink cartridges. It still didn't work. I bought a new printer, making sure it took the same size ink, so I could use the $70 worth of ink I just bought and never used. I am getting the error "ink is previously used" and it won't work. It is NOT previously used! It never even printed one page. So, just because I put them in a previous printer, I can't use them in a different printer. They are genuine hp inks.

I did set up the printer with the inital inks that came with it. I am still getting the error. I went and spent $$$$$$ on another "new" set of ink and they worked. It's ridiculous that I can't use my brand new, never used (except to put them into the old printer only to have it not work) inks in my new printer. I hate this.

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Deskjet: Can't use inks in new printer as they say "previously used", they are completely full!

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