Deskjet f2280 no printing new cartridges​, new drivers

i have tried everything i know. new print cartridges colour & black, re-dowloaded drive package from hp.com.
will only print colour in copy mode, no black. have tried cleaning the heads as well.
please help
thanks Brian

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    ****I don't work for HP****
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