DeskJet F4583 cannot see wireless network

Hi,
I am trying to put my F4583 on the network but it cannot see the router.
I ask the utility to scan and it comes back and sees nothing (there are four or five in my neighbourhood).
I type in the exact SSID name and it still cannot find the network. The blue wireless light just sits a blinks slowly.
Any ideas?

Have you tried unplugging the power cable on the printer and plugging it back and they trying to search for the network?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Similar Messages

Ipad cannot see wireless network

Hi, I have a wireless network using several Cisco 1131AG wireless access points. I have several Mac computers that see the wireless SSID and connect to the internet wirelessly. However, Ipads and Iphones don't see the wireless network. They cannot see the SSID at all. I have tried ipad 2, iphone 4 and 5. The network is not secured at this point. Any help with this would be appreciated.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

LifeDrive cannot see my network

My network is working, I can use my laptop wirelessly. However, I cannot see my network on my LifeDrive, as though it is not receiveing it, although I seem to be able to see other networks. I have tried setting the router to .11b only, changed the channel all to no avail. Any ideas?
Post relates to: LifeDrive

A few things to try:
Cycle power to your router, soft reset the LD, make sure your router is set to broadcast the SSID (and not "invisible" ).
Your router has a name that is different from any around you, right? (Not all called "Linksys" or "Netgear" for example)
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Can't see wireless network with Windows Vista

I have the Airport Extreme N and two PCs, one with W XP and one with W Vista. Everything works fine with the XP PC. On the Vista PC, I can connect to the network with LAN, but I can’t see the wireless network.
The W Vista PC can identify other networks around the block, so the Broadcom 802.11g network adapter seems to work fine. The wireless runs on channel 13, which is OK for the XP PC. I have installed the latest update for the Airport Extreme.
Any suggestions to what I can do to get the W Vista PC working on wireless?
Best, Kasper

Hi,
I also have the same problem.
My belkin wirelss router is set to channel 13, therefore my macbook cannot see this network when it search's, for the above reasons.
However unlike the situation above I am unable to change from channel 13 as we have discovered in the past that this is the only channel that is not in use by other networks around our area. The rest gave us interferance troubles.
I have a number of windows laptops in the house and there is a setting that you can change so the laptop will search for channel 13. I was wondering if anyone is aware of a setting on the macbook that will make the airport card search for 1 - 13 not just channels 1 - 10 as it is now.
I thought I would add this question to this topic as it is very similar. I hope I was correct in doing so.
Thanks,
Josh
Macbook Mac OS X (10.4.8)

Sometimes cannot find wireless networks??

i've looked around on a couple messege boards, but they didn't seem to be exactly the same problem i was having.
essentially, after waking up from sleep or hibernate, i sometimes cannot find wireless networks. the wireless switch will be on, Fn + F5 says my wireless is on, yet nothing can be found. strangely, when i try to turn off wireless, whether it's through Fn +F5, or the hardware switch, the light below the monitor remains ON. basically, i can't even turn it off. when i do click the button to try and turn off wireless, it gives me the busy cursor and eventually the whole menu disappears.
the way to fix this is by restarting.
just today, however, i suffered this same problem, even though i wasn't coming back from sleep or hibernate - it just lost connection randomly and then couldn't find any networks. attempts to turn off wireless failed.
is there a solution? is this actually the same problem that was remedied by changing a power setting?
thanks in advance.
Message Edited by supra97RX7 on 07-14-2008 11:47 PM

Yeah I'm having this problem too, with my antique T41 running XP. It used to be rock solid it seemed to change when I installed XP SP3.
I have tried reinstalling the Intel drivers but that hasn't helped. It seems when it restarts after hibernate (and occasionally at other times, as with the previous poster) it somehow doesn't lock on to the signal or it gets confused in the protocol or something. It doesn't always happen though - about one in three. Rebooting cures it...until the next time....
any assistance / ideas most welcome, thanks.
PS I'm using Windows Zero Configuration not Access Connections. That was a change some years ago that made it work better so I'm inclined to stick with that unless someone can tell me why not....

T430 with Intel Ultimate-N 6300 wireless card cannot see 5Ghz network

I have two machines with the exact same Intel 6300 AGN wireless cards. Both running Widowns 7 64-bit. Both have same versions of Intel drivers installed. The X230 sees and connects to my 5Ghz wireless network. The T430 sees only the 2.4Ghz network. The 5Ghz network is not even displayed in its list of available networks.
The T430 sees other 5Ghz networks in the neighborhood. Using inSSIDer I can see that the wifi card is functioning on the 5Ghz frequency as it displays 3 other nearby networks. But I have no way to test connection since those are not my networks and are secured (as is mine).
Windows also shows those neighboring 5Ghz networks in the list of available connections. Only my own 5Ghz network is absent from both lists.
Both my 2.4 and 5Ghz bands are broadcasing their SSID's. All MAC filtering is correct and both machines are allowed on the networks. The WPA keys are correct.
I have even copied the network settings from the working X230 using the "Copy this network profile to a USB flash drive" option from the wireless network properties window and added the 5Ghz network to the T430 using the USB key. So I know the settings are identical.
I ran Lenovo diagnostics Wireless Quick Test on both machines and got identical successfull results.
The only thing amusing about this issue is that the X230 wifi card was purchased from an eBay seller in China and that is the one that works. The card in T430 came with the laptop direct from Lenovo and that one has trouble. Both cards have Lenovo FRU numbers and clearly are whitelist approved since they both work. Just that the T430 card only sees the 2.4Ghz network.
I have assigned static IP addresses to both machines on the network.
I have rebooted the router.
I have run all Lenovo and Windows updates on both machines.
If anyone has further suggestions I woul really appreciate assistance.
Thank you.
Any suggestions would be appreciated.
.NET Software Developer
ThinkPad T440s (20AQ005TUS) | ThinkPad ThinkPad T430 (2342CTO) | Lenovo H430 (25582AU) | ThinkPad X230 (2306CTO)
Solved!
Go to Solution.

Thanks for posting your update. Glad your issue is resolved.
Please consider marking your own post as the solution as it may help other members of the community.
Regards.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Deskjet 6988 printer to wireless network (Envy laptop w/ Windows 8.1)

I've had my HP Deskjet 6988 printer for years and always had it connected to my desktop via USB 2.0 cable. I purchased a HP Envy laptop with Windows 8.1 and want to connect the printer via my home network/Belkin router, as the USB 2.0 cable that came with the printer doesn't seem to work in the Envy USB ports for direct printing . The software disk didn't work in the laptop, so I downloaded the software and utility (print and scan) software for 8.1 from the HP website.
I ran the downloads, the setup wizard started, said "The wizard will connect to the internet and help you install the best available software for your printer." I clicked next and a window opens "Discovering device" and then another "Retrieving install device" then...nothing. The wizard window closes. My setup manual is useless. It tells me to use the wizard on the software disk that doesn't work on my laptop (and is outdated and for the wrong OS anyhow, because it was for my desktop, which ran on VIsta.)
I did somehow manage to get the printer installed on the laptop - I can see it under the available printers. And if I have an ethernet cord connected directly from the printer to my router, it will print. But if I unplug the ethernet cord, it will not print. I can't keep the ethernet cord plugged in for printing, because the router is in my living room, behind the TV and my office is upstairs. I would rather not keep my printer on the living room floor by our TV, so I really need it to work wirelessly!
My problem is - how do I get the printer added to my home network (Belkin router). The wireless router is all set up and working - I'm actually using it right now to access the internet and post this message.
So, my printer is installed on my laptop. The driver is the most recent, intalled today from HP.com and I don't have a software disk to use for a setup wizard.
What are the next steps to connect my printer to the network, so I can print wirelessly? Hopefully, I've given enough information. I've read all of the help sections on HP.com customer service and none of them seem to tell me what to do.
Thank you!
This question was solved.
View Solution.

Through a lot of trial and error, I actually figured it out myself. I did a lot of jumping around, so hopefully I remember everything I did:
1) Install the printer driver using the disk or download.
2) Connect the printer to the router using an ethernet cable, which looks like a big phone cord (no need to connect the printer to your laptop.)
3) Bring up the laptop's system "search" on your laptop and in the search type "Network" then click on "Network" link to open it.
4) You should see the printer icon listed under your computers and other devices already found on the network.
5) Double click/tap on the printer icon and it will open the printer's "web page" in your browser.
6) Click/tap the "Networking" tab near the top of the scren.
7) In the left sidebar, under "Connections," click "Wireless" to open it.
8) Start and use the wizard to enter your router information. (Make sure to give the printer a distinct name here, so you can distinguish it from any other printers listed on your laptop. For example, I named mine "Deskjet 6988 Network")
9) Unplug the ethernet cord from the printer.
10) If your wireless printer doesn't show up in the list of printers when you go to print something, you have to add it:
11) Open the laptop system search again and type "Devices and printers" and click/tap the link.
12) Click the "Add a Printer" link near the top. The computer will search for printers and the new networked printer should appear in the list (Hint: it wil have an IP address listed under "Address" column rather than a file.)
13) Add the networked printer and run the test print to make sure it works. Make it your default printer and can delete any of the other 6988 printers listed if you want to.
14) You should now see your networked printer in the list of printers when you go to print something.
Hope that helps someone else some day!

Deskjet 3512 connected to wireless network but utility says 'Unable to find printer'

1. Product Name and Number
     • HP Deskjet 3512
2. Operating System installed (if applicable)
     • Windows 7 64-bit
3. Error message (if any)
     Unable to find printer.
    Facts:
- Printer is connected to network. Panel LED is unblinking blue and the status indicates the correct SSID for my network. Also the router config page indicates that the printer is connected with a correct IP (192.168.1.XX).
- Wireless Network Test Results diagnostics of the printer states that all PASSED, except that the Internet says 'Not connected'.
- Tried to ping the IP that the printer panel says, but cmd says: Destination Host Unreachable. Tried arp -a after that but it does not show the IP & MAC address of the printer.
- Turned off: Windows firewall, router firewall (Telus Actiontec V1000H) and disabled MAC Address Control and uninstalled Avast AV and reboot.
- Cannot access printer Embedded Web Server.
- Tried the HP Print and Scan Doctor and it didnt find the printer. And when it did find it, it was by using the USB cable. After selecting the fixes, it came to 'Unable to Find Printer again'.
4. Any changes made to your system before the issue occurred
     • No changes. Bought the printer and I'm having this issue.
PLEASE HELP!

To start out sounds like this is a driver issue. I want to start with being sure that the removal of the software and reinstallation happened in the best possible fashion. I want you to follow my steps so I can be sure that we are both starting on the same page.
First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
find and install the FULL FEATURE SOFTWARE if it is available :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=5241114
Install that and let me know the result!
Have a great day!
-Spencer

Macbook CAN'T see wireless network while others can

Hey,
I've searched everywhere and can't find the answer. I have a macbook and am visiting Norway from the US. I am in an office with several people and they can all "see" the wireless network but I cannot. BUT I can see several other networks from neighboring offices. I can connect just fine to the wireless connection at my hotel. Also I have no problem "seeing" and signing on to the office's wireless using my iphone, but as I said my macbook doesn't even see it. I tried "other" and typed in the name and password (several times) but to no advail.
Any suggestions o wise ones?
Don Anderson

I do this at home for enhanced security.
Unfortunately it does not add any security. The network name is still broadcast between any connected clients and the base station. Therefore the network name is easily discovered in just a few seconds.

Can see wireless network, excellent signal, yet no internet....Help!!

I have a wireless network that has been working fine for the last couple years. About a month ago, I ran into this issue: my laptops all see my network, register excellent signal, yet I can't do anything, access internet, my work VPN, etc. I had unplugged the phone/DSL connection at the wall to do some painting, and it hasn't worked since. I have a linksys router and worked with them to reconfigure it, but still no go. Any ideas??
Thanks!!

I can only connect to the internet with a wired connection to the DSL modem. When I try a wired connection directly to the router, it shows a LAN connection 100.0 Mbps, packets in and out, but Page Cannot Be Displayed. Similarly, my wireless shows connected, excellent signal, 54.0 Mbps, heavy packets in, but very little out and cannot get to Internet. Is the router bad? If so, why do I see that I'm connected both wired and wireless?? Thanks for your assistance!

Wireless devices can see wireless network but not connect

Can anyone please assist? I have a WRT54GS v2. My wired computer accesses the Net fine and I can see MAC address, IP Address, DNS, subnet mask, default gateway in the linksys browser software. The devices can see the network with strong bars but cannot connect.
HELP!
Thanks,
Solved!
Go to Solution.

It is possible that the router could have encountered some wireless interference, doughboy17. You may try adjusting the wireless channels of the router. Use channels 6, 3, 1 and 11. Have you tried checking if you still have the correct Wi-Fi password?
If you have the correct network settings, try requesting for the firmware file and perform an update. That might help in resolving this matter. Or, you may proceed on doing a factory reset and configure the router again.
Help, learn and share

NB550D - WiFi cannot 'see' 11N network, only 11G

Hi
My new laptop cannot "see" the 11N network on my router, only the 11G from any location in the house. Other PCs and XBox in the house have no problems seeing both. The Wireless access control is not switched on.
PC - NB550D
OS - Windows 7 Home Premium
Updated to latest Atheros Wireless LAN Driver 9.2.0.206.0
I have a Netgear Rangemax Wireless N Modem Router
- It has two channels: 11G is 11 and 11N is 36
- Both SSIDs are being broadcast
- Wireless Security is set to WPA2-PSK
Please have a magic answer for me!

I'm guessing the NB550D doesn't support the 5GHz radio band and your router is set to 5GHz for 802.11n
You may need to drop 802.11g and reconfigure 802.11n to use 2.4GHz instead of 5GHz (unless your router can support two 2.4GHz connections simultaneously).

Macbook Pro can't see wireless network or connect to it, but iPhone can!?!?

ok here"s the deal:
I got my macbook pro in the states through school and it has been working fine ever since. I now just moved back home to Germany and for some odd reason the wireless network at home at my mom's won't appear in my "join network" list.
I have tried diagnostics and advanced stuff, I have even typed in the network name and password into my preferred networks list manually... still nothing. When I connect the computer through an ethernet cable it works just fine. also searched and updated all my updates in case that was maybe the issue...
here's the clue. my sister and her friend both also have macbooks (not pro's though) and both also run leopard and both of their laptops can see and connect to our wireless just fine. ALSO I have an iPhone, I purchased in the states and it can see and connect without any issues as well..
I have called the German Apple support people, but they are absolutely useless and there are exactly 2 (!!!) genius bars here in Germany. one 4h and one 6h from where I live... sighs
this is what I found in my about section, in case anybody knows what this means:
+AirPort Card Information:+
+Wireless Card Type: AirPort Extreme (0x14E4, 0x8C)+
+Wireless Card Locale: USA+
+Wireless Card Firmware Version: Broadcom BCM43xx 1.0 (5.10.91.21)+
is it because it says "USA" and I am now in Germany? but how stupid would that be? other people that bring their American macs over don't have issues either... right???
so yeah... HELP??? ANYBODY??? PLEASE???

Hello,
I had the same problem when I was traveling with my 2009 Macbook Pro. I am on a French ship and my MacBook was bought in the US. We have a wireless gaming network to play Call of Duty on that is set up on a LinkSys router. I was so frustrated because everyone else here could connect and play without a problem. My iPhone would even connect to the network but my MacBook Airport card wouldn't even recognize the network.
It turns out that some countries use different Wifi channels. The Airport card in the US MacBook Pro is setup to only recognize channels 1-11. The European LinkSys router was broadcasting on channel 13 which is why my MacBook couldn't even see it. I changed the wireless channel on the router to 10 and now everything works great. I hope this works for you.
Cheers
P.S. - The US MBP can only recognize channels 1-11 on a standard 2.4GHz network. To see what channels your Airport Card will recognize, open System Profiler (located in the Utilities folder) and find the "Network" heading in the column on the left. Click "Airport" and it should display all of the supported channels in the info box to the right.
Message was edited by: seanwich

PC cannot see wireless Airport Express using Ethernet on D-LINK DIR-655 Router

This seems to be a recurring issue going way back, but I have yet to see a real solution posted.
I am using my Airport Express (APX) to stream music from the computers on my network to my stereo via Airplay. I have APX set up to wirelessly join my existing wireless network, which uses a D-Link DIR-655 router hooked to a Time Warner cable modem. I can succesfully connect all of my wireless devices via Airplay, through iTunes to my APX, including two laptops and an iPhone. However, my primary desktop PC, which does not have a wireless card is linked directly via ethernet cable to my D-Link router, and it is not able to see my APX. I can, however, see the Airport Express from my PC through my Airport Utility by directly typing in the IP address. Note that the APX set-up option to allow Ethernet clients is checked. I also noticed that my laptops will stop detecting the APX if I directly connect them to my D-Link router via Ethernet and turn off their wireless cards. They will resume detecting APX when I turn their wireless connections back on. So, bottom line, I am convinced that this is not a firewall problem. Although I have tried every conceivable setting of my D-Link router and APX, I am convinced it is either a wireless to ethernet communication issue, or some obscure setting on APX.. Any help would be appreciated.
Thanks,
Wayne

I think I found the fix based on reading some Apple TV forums where several people were having the same problem. Under Advanced Network settings in the D-Link setup, I just checked "Enable Multicast Streams" and that seemed to do the trick.

Access connections does not see wireless networks but can connect if you know the SSID

Running a Thinkpad x200 using windows 7 and Access Connections 5.42.
A few weeks ago i was traveling and was connecting to a hotel wireless network.
Could receive email but wasn't able to send email due to hotel port restrictions so long-story short version-- IT staff at hotel told me to connect via LAN. Which i did by simply plugging in LAN line to the thinkpad and to the hotel -- port -- no other changes. have done this a million times at home and elsewhere.
All is well....
until....
I get home and i notice that when i use access connections, it doesn't see any wireless connections (no icons in the radar screen). It automatically connects to my home network and i can use the home profile to connect. Same for any connection that i know the SSID for -- i can't see it but i can connect to it.
But it doesn't show any icons during "find" or find again. It only shows the home icon i am connected to. If i disconnect and try to find wireless networks. It doesn't show any.
So i know
1) radio is working
2) can connect via lan
3) can connect to a known wireless if i know the SSID and either manually configure it or if i have the profile saved
4) i have run antivirus, malwarebytes - etc -- all clean
5) have rebooted, turned radio on off
6) system restore doesn't help
7) all wireless networks are now invisible to radar screen. Have tried this at starbucks, around town - etc -- available wireless network icons are invisible
I'm not sure that hooking up LAN in the hotel did anything but it seems too coincidental. Also seem to recall a thread where this has been known to happen.
Help!!!

First off, it sees the networks. That's good. You reset network settings which usually corrects a number of problems. Let's focus on your home network and getting connected to that.
1. Reboot your router (just power it off for 10 secs). Try to connect. If it works, you are done. If not, step 2
2. Reset your network settings again. However, this time log onto your network by tapping Settings > WiFi > Other and re-entering your network name, security settings, and password.
Check your connection by tapping the blue > next to the network name with the checkmark. If your IP starts with 169.x, then you are connected but your router is not issuing you an IP address. This leads to a couple of additional problem areas - WEP encryption and outdated router firmware.
If you continue to have problems, tell us which router/model, security settings used, etc.

DeskJet F4583 cannot see wireless network

Similar Messages

Maybe you are looking for