Deskjet ink advantage 3545 multifunction

My Printer gives message carriage jam and abnormal sound is coming. Its one day old printer and happened first day first time and continue.
What may be the cause.

Hi kindly, and welcome to the HP Forums.
I suggest using the following document to troubleshoot the issue you are experiencing. A 'Carriage Jam' Message Displays on the Control Panel.
Although you may not have printed anything yet, it is possible that something is jammed causing the carriage to jam. New printers have packaging inside that, if missed, can cause the carriage to jam. Using the above document will assist you to resolve the issue. If on the other hand you follow all of the recommended solutions and the issue persists, I suggest calling HP.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Similar Messages

Deskjet Ink Advantage 3545

Dear All,
Hello,
I have a HP Deskjet Ink Advantage 3545 All in One printer. The problem i am facing is that printer starts printing even when the paper tray is closed and paper gets rolled. Earler it used to give amessage on compter screen that paper tray is closed.
Please any boby help.
thanks
Shobhit

Hello there! Welcome to the forums @ShobhitK ,
I understand your Deskjet Ink Advantage 3545 is printing when the paper tray is closed. I have had the same thing happen to me too! I, personally now leave my paper tray open all of the time to avoid the paper being fed through the rollers with the tray closed.
If that isn't an option for you, you could try running the Print and Scan Doctor tool if you are running a Windows operating system. The tool might correct any software errors to hopefully have the printer prompt you with the message that the tray is closed, if you happen to print with the tray still closed again.
If you are on a Mac, you can try Mac OS X: How to reset the printing system and re-adding the printer.
I hope that helps you! Happy Monday
R a i n b o w 7000I work on behalf of HP
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HP Deskjet Ink Advantage 3545 Ink Catridge Cannot move at a particular location.

My HP Deskjet Ink Advantage 3545 is fucntioning properly except that it stops prinitng at a particular point of a document. It will print fine all other documents without a problem. But there are some pages in my pdf documents which will create a problem in my printer while priniting. There is no problem in the document but the printer will stop printing and tells that the ink catridge cannot move. It is like I have 14 lines in my document. It will print fine upto 10 lines and after that the problem occurs. It will never print after that point. But it will print fine if I try to print any other different documents. I have check for paper jam or smearing and everything I could but none of them is helping. Please help me.

Hello Rabi_Th,
Welcome to the HP Forums.
I see that you are having some printing issues.
Is the issue only with the one program that you are using for that particular document?
I suggest that we start off by simply running the HP Print and Scan Doctor.
Let me know if you see any error codes or messages.
Write me back when you have time.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

Can I connect HP Deskjet Ink Advantage 3545 to multiple routers

Hi
I recently purchased HP Deskjet Ink Advantage 3545 and have connected it to one wireless router. I have 3 routers at home to cover a large area. How can I connect HP Deskjet Ink Advantage 3545 to multiple routers?
Is giving a static IP address an only option? What are the drawbacks of using a static address, if any?

Hello purohito,
Welcome to the HP Support Forums!
HP printers, in your case the Deskjet Ink Advantage 3545, can only connect to one router. If you have three routers setup in your home, to print you will need to be on the network the printer is connected with.
If these routers are setup like repeaters, then it is possible for this to work, but not supported by printer support. If you are not sure if your setup is consisting of two routers being repeaters, watch this HP video to learn more.
Extending Wireless Network Range<---
JERENDS
I work on behalf of HP
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Incompatible ink cartridge for hp deskjet ink advantage 3545

I recently purchased hp deskjet ink advantage 3545. Till yesterday it was working fine. Today it started giving an error of incompatible ink cartridge. I have neither changed the cartridge neither refilled the ink. In this forum I read that it could be issue of power cable. However, I also have the printer power cable connected directly to a wall outlet. Please help.

Hi @kandyco,
Welcome to the HP Forums!
I understand that you are getting the incompatible ink cartridge error with your HP Deskjet Ink Advantage 3545. I am happy to help!
Please try the solutions within this incompatible ink cartridge guide. A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays on the Control Panel.
Hope this guide is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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HP Deskjet Ink Advantage 3545 Printer Black Print for Copy/Scan/Print not working

Whenever tried to Copy or Print with Black and White Print option nothing is getting Printed. Because of this issue my Color Cartridge is getting wasted. Please suggest ASAP resolution for it as I brought this print just few month back I was not expecting to face this issue. I want to Print my Documents with Black Cartridge so immediate suggestions are needed here. Thanks

Hi , I see by your post that you are unable to print, copy or scan in black. I will certainly do my best to help you. I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. Please try the steps in this document to see if it will help resolve this issue.Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-All-in-One Printer Series. Here is a document for cleaning the contacts on the Cartridge.A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 and HP Deskjet Ink Advantage 3540 Printers. Are you using Genuine HP Cartridges?
What are the ink levels? If you appreciate my efforts, please click the 'Thumbs up' button below.
If there is anything else I can help you with, just let me know. Thank You.

Hp deskjet ink advantage 3545 printer alignment error

ON screen showing now printing alignment page
nothing process

Hello @OVTL
Welcome to the HP community,
I read your message about the alignment page not printing when the screen displays that it is. I would personally think that there could be an ink cartridge problem causing the alignment page not to print and I have a few suggestions for you to try.
1. Reset the Printer and try printing the alignment page again:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
2. Follow the steps shown in this guide for ink cartridge issues: A 'Cartridge Missing' or 'Incompatible Ink Cartridges' Error Message Displays for HP ENVY 4500 e-All...
If the alignment page will still not print, please give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Colour profile of HP Deskjet Ink Advantage 3545

I am trying to understand colour management & experimenting with different colour photo prints. I understood that the printer would automatically show up in the "Proof Setup" of Photoshop as it does for other printers. Unfortunately I do not have the device showing in the drop down list .. I need help ..
Prabir ..

Hi prabirsen,
You can run the add printer wizard to install the Generic Driver, (this will create a 2nd printer icon-select the one you want when printing from certain applications) or Update the printer driver you have now to work with the HP Software.
To run the add printer wizard:
For Windows 7: Go to start, devices and printers, then click add printer across the top.
For Windows 8: From the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printer, click on add a printer.
Updating the printer driver so it can be used with the HP Software.
Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection.
Installing an Alternate Print Driver in Windows 8 for a USB Cable Connection.
Step 8, select USB if printer is USB connected.
Step 11, select Deskjet 9800.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Hp DESKJET INK ADVANTAGE 3545

Hey where can I find my Screen Name I need to register my printer.

Hi Junaid007,
Welcome to the HP Support Forums. I gather that you would like to know what to enter for the Screen Name when creating an HP ePrintCenter account.
The Screen Name is something that you create, it is not like the printer claim code and it is provided to you.
Regards,
Happytohelp01
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I work on behalf of HP

HP Deskjet Ink Advantage 4625e Refuses to Install

My printer is an HP Deskjet Ink Advantage 4625e (4620 series). Firmware Version: CAP1FN1451AR
First, this is what I can do with the printer:
Print internal ‘Test’ pages and reports.
Print documents in all applications from a wireless, networked laptop.
Print documents using ePrint.
My computer is an HP Omni All-in-one Running Windows 7 Home Premium X64
The issue is I am unable to (re)install the printer on the HP Omni using either ‘Add Printer’, HP downloads or the installation disk.
Hoping for a definitive solution.
Background: Just over a week ago I upgraded from Office Pro 2010 to Office Pro 2013. When I went to print I noticed the dfautl print was showing as One Note 2013. I selected the HP printer then hit print. I got an error message: Word Cannot Print this Document. There is no printer installed.
I tried to print using NotePad and an Adobe document (thinking it may have been Word related only). This did not work. I could print from any application using the Desktop. But, as noted, I can do so from the networked laptop.
On opening the Printers folder OneNote was set as the default. I changed the default to the HP printer. No luck. I was told it was not installed.
I ran Malwarebytes Premium and Microsoft Security Essentials to check for possible incursions. None.
I then tried System Restore. No change.
I then tried to repair the print program. No change.
I then uninstalled Office 2013. No Change.
I then tried the “Add Printer” function. No Luck. I was informed: “Unable to install printer. Some files are missing or incorrect. Reinstall the driver or try using the latest version.” (Screenshot 1)
I then tried to reinstall the printer. First as a straight reinstall then second after doing a complete uninstall using Revo Professional Uninstaller and an Advanced Scan.
This did not work, yet the printer is recognised as being on the wireless network during the reinstall process (Screenshot 2).
This is what I Cannot do: (Note: during any install attempt I disable both Malware Byes and Windows Security Essentials. I have also attempted installs with the Firewall turned OFF.)
Cannot reinstall on the system. It refuses to allow a wireless network installation even though it shows on the install screen (Screenshot 2).
If using ‘Add Printer, it says files missing or incorrect (Screenshot 1).
If installed using HP Download, I am able to input IP Address but it does not show the copmupter name. It says either. “Computer’s Network Name: Retrieving’ OR ‘Computer’s Network Name: Unable to Retrieve’ (Screenshot 3 & Screenshot 4 respectively).
When install fails, I get the screen asking to search for a solution (Screenshot 5) which then gives me instructions re a download ‘Helper Application’ (Screenshot 6).
After attempting to follow those instructions, the downloaded ‘solution’ does not work (Screenshot 7).
Instead of trying to install over the wireless network I have tried using the USB Install process. The printer then only installs as a ‘Fax’ Printer. On checking the Device Mager – Show Hidden Devices – it shows a ‘Multifunction Device’ with a yellow exclamation mark (!) next to the driver. On checking, it says I need to reinstall the driver.
Any attempt to convert the USB connection (even though it only installs as a fax printer) to a wireless connection fails.

Hi @jindo53,
Welcome to the HP Forums!
Thank you for a very well detailed post! From what I have read, I understand that your HP Deskjet Ink Advantage 4625e is refusing to install either as a Wireless or USB connected printer, on Windows 7. I am sorry to hear this, but I am happy to help!
Please take a look through this guide, 'Unable to Find Printer' Error Message Displays for the HP Officejet 4620 e-All-in-One and HP Deskje....
Tips to avoid wireless connection issues
The following tips can help prevent wireless connection issues. You might need to experiment with each of these tips to secure a successful wireless connection.
Move the product, the computer, and the access point (router) closer together.
Remove any metal objects that are between the product, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with a wireless transmission.
Move any device that emits radio signals farther away from the HP product. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Accept or allow any firewall pop-up messages that display during the software installation.
If you connect to a virtual private network (VPN), temporarily disconnect from the VPN during the HP software installation (see your VPN software for further details).
If you have MAC address filtering enabled on your router, you will need to add the HP product's MAC address to the address filter list. You can find the MAC address on the Network Configuration Page. Follow instructions for your router to add the address.
If that does not help, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any Antivirus programs. Disable Antivirus software.
Disable any firewall programs. Turn Windows Firewall on or off.
Create a new user account. Managing User Accounts and Logins (Windows 7).
Reinstall using the HP Printer Install Wizard for Windows.
If still unsuccessful, proceed to back up your files, and reinstall Windows 7.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Unable to print from my window vista 32 bit laptop to HP deskjet ink advantage 1515

I have window 32 bit vista system. I installed my new HP deskjet ink advantage 1515 , but I am not able to print. I tried install and uninstall many times, run HP Print and scan doctor. No problem reported in installation but failed to print.
Pls help

Hello @HarpreetS , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into print issues. I would like to help.
Do you recieve any sort of error messages?
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Deskjet 1510 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

AirPort Extreme 6th gen, not recognize my printer HP deskjet ink advantage 1515

I have AirPort Extreme 6th gen, it can not recognize my printer HP deskjet ink advantage 1515.
I already contact hp support and they reply my printer is support by AirPort Extreme. This is the link web statement http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00710847&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&product=5385208#N59
Also doing all instruction on the web, update firmware for AirPort Extreme and my ipad to latest firmware.
But until now I can not share my printer through my AirPort Extreme 6th gen in my network.
Anyone know how to solve this problem?

Hi tonyioancy,
Welcome to the HP Support Forums! I see you are running into a few problems with your HP Deskjet Ink Advantage 1515.
I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
If you run the PSDR and are still experiencing the issues, please contact our technical support at 800-474-6836 as your printer may still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thanks,
HevnLgh
I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HT4356 why HP Deskjet Ink Advantage 3525 e-All-in-One Printer is not compatible with AirPrint?

I have issues with wireless impresion in my MacBook pro. I bought an HP Deskjet Ink Advantage 3525 e-All-in-One Printer (CZ275A).
http://h10010.www1.hp.com/wwpc/jm/en/sm/WF06b/18972-18972-238444-410635-410635-5 165506-5162510.html?dnr=1
Why HP Deskjet 3525 is not compatible with AirPrint? Is for Mountain Lion?
Is there any solution?
Thanks!

Thanks!
When I installed the software I had an issue with the compatiblity between my printer and mountain lion. I installed a mountain lion's update related to HP Printers but it wasn't succesful. At any rate I set up the printer and and wireless print works only once... after this I used the USB connection.
I have no idea what happens and it's so weird because HP webpage says thar 3525 is compatible with AirPrint...
Thanks for your help!
Greetings from Chile

Problem with HP Deskjet Ink Advantage 3515 printer

Hello. First of all I would like to wish everyone a Happy New Year!
I recently bought a HP Deskjet Ink Advantage 3515 printer. The printer works fine (prints, scans and copies). There is only one problem with it. It returns me an error when I'm shutting it off. This happens very often but not always, it is kinda annoying. The error is displayed as: ERROR CODE 0X02B7C2ED SM_MODULE C (the error is also shown on the image). I tried to Google the problem but without effects. I don't know what could be the problem. Can someone help me please, because I have no idea what could be the issue. Thanks for any replays.
This question was solved.
View Solution.

Hello musidi,
I would like to provide you with some troubleshooting steps to hopefully resolve this issue with your HP Deskjet Ink Advantage 3515 e-All-in-One Printer. I believe that error code OXC4EB981B is actually referring to a carriage jam.
Click on the link below and follow the steps listed:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368578&lc=en&product=5157487&tmp...
If the steps above don't resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
Best regards,
I worked on behalf of HP.

Help with HP Deskjet Ink Advantage 2020hc

why after printing a document, my printer always paper jam, all paper is out whit no printing, just out from tray, until out of paper..after that my printer stil blinking whit error "paperjam"
This question was solved.
View Solution.

Welcome to the forums @onnes ,
I read your post about your Deskjet Ink Advantage 2020hc showing you a Paper Jam. I have a suggestion for you that should help. If not, please try calling HP directly to see about a trade in or replacement printer!
Follow the steps in this guide:
A 'Paper Jam' Message Displays on the Computer
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day, thank you for posting in the community!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Deskjet ink advantage 3545 multifunction

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