Deskjet3915 cannot access device service

I just downloaded the new software and driver for the deskjet3915.  Everything appeared to run normally.  I cannot access device services.  I get an error "The application could not be started.  Try reinstalling this printer driver.  I redownloaded the driver and reran it.  Still get the same error.  I am running Windows XP with all microsoft updates.  Does anyone have a possible fix?

the Curve does not allow you to access to the Device Memory using Windows Explorer and "USB Mass Storage" Mode. You can only access the memory card (aka Media Memory).
to access the Device Memory, you have to use the Media Manager. You need to download the "Desktop Manager + Media Manager" for that.
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