Desktop 6 software won't work with media card, but phone works with card just fine.

Pearl 8110
media card transcend 8G HC
using latest software update for desktop and phone.
Vista business
Since upgrading to desktop 6 several months ago I can't upload media to my phone.  Windows does not recognize the media card as another drive.
I can take pictures, record video and voice using the phone, and send that via bluetooth to my vista computer, but not by usb.
However when trying to transfer media to my phone via usb I get an error message says I need to turn on mass storage mode (yes it's always on) but the error message just keeps repeating when I try to transfer anything to the media card via usb.  Can't transfer via bluetooth windows says I need some type of software that I can't find.
I uninstalled version 6 and reloaded the last working version 5 and the roxio media manager and that didn't work either.
I see this as being a blackberry software problem, uless someone has another idea.  I've posed in other forums with no help comming.
What do I do?

Hi midnightvisions,
Have you tried reinserting the media card and battery?
Can you please clarify something? Are you currently able or unable to transfer these files via Bluetooth? 
If you are able to, you may want to transfer these files to your PC via Bluetooth and format the media card and test again. http://bit.ly/f8fCQ8 If this does not resolve the issue or you are unable to transfer them via Bluetooth, try doing a clean uninstall of the BlackBerry Desktop Software then reinstall and test again. http://bit.ly/bvuRJU
-FS
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