Desktop/BBm problems

hi im new to this forum so hello everyone
i dont know if its a problem or me just being fussy, but im running v5.0.1 desktop software, i recieved a message saying new update available for my bold 9700. so i plugged it in, and when i unplugged it once it had been completed, everything was still on my phone...apart from all my conversations on BBm. contacts were still there, even a group im in, just convo's and the updates.
when i plug it in, it says checking for application updates, and comes up with a list of things:
5.0.0 core applications
API, Crypto 1, crypto api application, ldap broswer librarys
maps
messenger
secure email library
email setup app.
enhanced gmail plugin
help
password keeper
docs to go
then 2 options, update and cancel.
Just annoying really (dont know if the list is any help, as i presume this would change everytime update may b available)
currently running v5.1.0.146 on phone,
Any help would be appreciated,

Try updating it again...
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Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop.open() Problem

I recently put together an application that relied heavily on the Desktop.open( ) method and several other methods from the Desktop class. However, all of a sudden the Desktop.open() does not work. I believe I read some where that this was due to the ShellExecute function or dll or something like that.
However, since my app is targetted at the Windows platform I resorted to using windows Explorer to launch the system default applications for files using a the code below
public static void openFile(File file) {
try {
    Runtime runtime = Runtime.getRuntime();
    runtime.exec( "explorer.exe \"" + file.getAbsolutePath() + "\"" );
} catch(IOException) {
    ioe.printStackTrace();
    JOptionPane.showMessageDialog(null, "Could Not Open File Location: " + file.getAbsolutePath());
}The code works as expected, but my problem is that I am loosing cross-platform functionality.
Can any point my to solution to this Desktop.open( ) problem, or probably add the my list platform dependent launch procedures so at least the code works on Windows,Linux and Mac.
ICE

Thanks Andrew,
I've do a more simple example of the problem. I create two files on "\\fiuu\proyectosShared", one called "test.txt" and the other one called "te st.txt". I execute your exact source for the who paths whith these results:
File f = new File("//fiuu/proyectosShared/test.txt");
System.out.println(f + " exists: " + f.exists());
dt.open(f);
RESULT:
\\fiuu\proyectosShared\test.txt exists: true
(notepads opens the file)The second test does'nt work:
File f = new File("//fiuu/proyectosShared/te st.txt");
System.out.println(f + " exists: " + f.exists());
dt.open(f);
RESULT:
\\fiuu\proyectosShared\te st.txt exists: true
Exception in thread "main" java.io.IOException: Failed to open file:////fiuu/proyectosShared/te%20st.txt. Error message: El sistema no puede hallar la ruta especificada.
     at sun.awt.windows.WDesktopPeer.ShellExecute(WDesktopPeer.java:59)
     at sun.awt.windows.WDesktopPeer.open(WDesktopPeer.java:36)
     at java.awt.Desktop.open(Desktop.java:254)
     at DesktopTest.main(DesktopTest.java:14)
(translation of error message: System can't find specified path)I've also done some tests with Desktop.browse(file.toURI), and some others with no success.
Something curious: try to execute Runtime.getRuntime().exec("explorer " + f.getAbsolutePath) for a file that has thow white spaces on his name....
File f = new File("//fiuu/proyectosShared/te st.txt");//with two white spaces
System.out.println(f + " exists: " + f.exists());
Runtime.getRuntime().exec("explorer " + f.getAbsolutePath());
\\fiuu\proyectosShared\te st.txt exists: trueSystem says:
Explorador de Windows
La ruta '\\fiuu\proyectosShared\te st.txt' no existe o no es un directorio.
Aceptar
(spanish version of File not found alert message)Note that in alert message one white space of filename is lost!
Thanks again
Edited by: pakomail on Nov 24, 2008 6:12 AM

Post Moved BT Broadband Desktop help problem

Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/BT-Broadband-Desktop-Help-problem/td-p/46973
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Hi FrankC
I am sorry this still a problem.
If you could drop me an email please with your BT account and telephone number along with a link back to this thread I'll get this sorted out for you.
Just send to the address in my profile.
With regards to the thread being marked as solved as the original poster you can unmark the thread as solved. Just select 'Options' at the top right of the post. KerryG has posted up a pretty useful guide on this here.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Desktop Software Problem-Roxio Media Manager

I have had nothing but trouble with my Blackberry Storm since buying it. In addition to my phone going dead after 3 months, which Verizon replaced, the Desktop Manager software has caused all kinds of problems on my PC (XP), When the Verizon phone tech tried to get my dead phone restarted, he had me reload the Desktop Manager. That caused a cascade of problems on my PC and I was later told to uninstall it, which I did. That didn't solve the problem and now I have no way to synch my contacts unless I risk installing the software again.
However, the Windows Installer still acts as if the Roxio program is still installed and it continually tries to install it, but of course, stalls partway because most of it isn't on my PC anymore. Apparently the add/remove program did not completely delete it. Now whatever remains of the Roxio program still on my machine is causing problems. I can't close the Installer and it won't cancel or shut down.
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Hello there,
Yes...a mess, that. You might have to try a few different things...
Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
I've also heard of folks who have had to dig even deeper into their registry to remove entries related to RIM, Intellisync, Roxio, etc...tedious yes, but I've heard reports here that have proven successful. Be sure to take a backup of the registry first...just in case...
You also might have to use Safe Mode to prevent Windows Installer from continually trying to finish the phantom Roxio install.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Torch 9800 BBM problem.

Hi, I am experiencing promlems with my phone as it will not let me send out friend requests. I am connected to the network and I have data access. What should I do?

Unfortunately with BBM, there usually isn't one issue you can correct instantly to solve the problem; it could be a problem with your BBM itself, it could be that your BIS is not configured properly, your carrier could be having issues with its network, etc.
All I can do is give you some generic answers in hopes that one of them will correct the issue. The first thing to do is to make sure your BIS is set up properly. Send yourself an email to an address you have set up on your phone. If that goes through without incident, we can move on to step 2.
Next, I recommend uninstalling your BBM and reinstalling it. To do this, on your homescreen go to Options>Applications or Options>Device>Application Management, depending on which OS your phone is running. Find it in the list, highlight it with your cursor, press the menu key and select Delete. Reboot your phone then reinstall it. You can do this through BlackBerry Desktop Software, through App World or from your phone's browser at www.blackberry.com/messenger . Once it's been reinstalled, try sending BBM requests again.
I hope that helps you. Please post back with your results.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Multiple Desktops & Outlook Problems

Hi,
I recently purchased a Curve (8310), and I've been having a problem with my Outlook sync. Yesterday our IT people set me up on the Enterprise Server and everything worked fine. I could send/receive emails, check my calendar and use the Desktop software on my work computer. Then, last night I installed the desktop software on my home computer to edit applications, and since then my Outlook profile has been acting strangely. I cannot send or receive emails unless the blackberry is connected (via USB) to my work computer. As soon as I disconnect it Outlook simply will not work. I have verified this effect many times, through sending/receiving emails, editing calendar events, looking up Outlook contacts and watching the Desktop Redirector. My gmail account is working fine, as is everything else. I have tried playing with a number of settings on the Desktop manager, restoring the blackberry to before I installed the software at home, and having out IT people reset my connection to the server. Obviously, none of these things have worked.
I think the problem has to do with the way I installed the Desktop software on my home computer. I used the same installation parameters as I did here, namely setting it up for an Enterprise server. I do not use Outlook on my home computer, and I'm wondering if that version of the Desktop is interfering with my work version. Has anyone else had this problem, or could someone suggest some solutions? Ideally, I would like to have the Desktop on both computers, but maybe it is a matter of installing different versions on the two. Does anyone do this, or know if it will work? I'm hoping that when I go home and uninistall the Desktop software from my computer it will fix things, but I doubt it for some reason. Any help would be greatly appreciated.
Thanks,
Matt

Why aren't you using Outlook on your home computer? What program are you using on your home computer to read your e-mail? If you don't have a program on your home computer for e-mail, contacts, calendar, etc. then there is no need to have the BB Desktop software, unless you are uploading other programs from your home computer.
Gary

Desktop H430 problems after update to Windows 8.1

Desktop LENOVO IdeaCentre H430 VDH3UGE Intel Core i3-3220 3,30 GHz, 8GB RAM, 1TB HDD, AMD HD7570, Win8
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I looked at Lenovo driver website to see if I needed updates and tried the first couple:
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h1100913.exe !!!!
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Intel Me Driver h1100732.exe Windows 8.1 64-bit
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I no longer believe it is avast antivirus causing the problem. I think Microsoft have screwed up again. Both Spybot and Avast were no longer compatible, and had to be updated to a new version - luckily for both of these there was a new version available. For some of my other software there is not - although they all functioned on W8 !! additionally I get other strange "happenings" like a window saying there is no CD inserted when there is no CD for the program (I read somewhere of someone also mentioning this) and other strange/weird little happenings which are not supposed to happen - and for no apparent reason!
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Remote Desktop Connection Problem in Windows 7 Home Premium

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Hi,
You can search and download remote desktop client for Win7.
http://blogs.msdn.com/b/scstr/archive/2012/03/16/download_2d00_remote_2d00_desktop_2d00_client_2d00_rdc_2d00_7_2d00_0_2d00_or_2d00_7_2d00_1_2d00_download_2d00_remote_2d00_desktop_2d00_protocol_2d00_rdp_2d00_7_2d00_0_2d00_or_2d00_7_2d00_1.aspx
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Remote desktop connection problem windows 8

Hi everybody,
I hope you can help us. We run a software package that uses a remote desktop connection. When the program is minimised for more than a couple of minutes, the connection disconnects and takes a while to reconnect. We've been in touch with the guys that run
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All our computers run Windows 8.
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Hi,
Thank you for your posting in Windows Server Forum.
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You can check below link (Configuration 1) for more information.
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http://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
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Thanks.
Dharmesh Solanki

Installed the RDS 2012 Server License per user CAL (5pcs) after not allow over two users remote desktop connection problem

I have successfully to installed the RDS 2012 Server R2 per user CAL (5pcs) Open License after is found not allow over two users to remote desktop connection on this Server problem, I try to uninstall the license and then (internet on-line & telephone
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Select a user disconnect so that you can sign in.
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Hi,
In addition you can also refer following article for RDL configuration.
RD Licensing Configuration on Windows Server 2012
http://blogs.technet.com/b/askperf/archive/2013/09/20/rd-licensing-configuration-on-windows-server-2012.aspx
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Thanks.
Dharmesh Solanki
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CC Desktop app problem?

As of today, May 6th. on same machine with no updates
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what error?

Blackberry ID problem/BBM problem

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Hi juliet20
Welcome to BlackBerry Support Forums
From what you described there is no other way ,sorry ! but had to change OR create a new BlackBerry ID.Look at this Knowledge Base for further help :
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Prince
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BBM problem with 8530

Hi. I have used BBM in the past with a couple of friends that also have the Blackberry Curve phones. My husband just got a Storm and we are trying to set up BBM so that we can use it. However, requests are listed as pending authorization, but no one seems to ever receive a notification on their phone that the other person is requesting them as a contact. Any ideas? Is this a problem across the different models?

Hi Oceanauto and welcome to the BlackBerry Support Community Forums!
To clarify, it appears that only messages between you and your Wife and Daughter, seem to be effected? Have them remove you from their BBM list completely then have them invite you to BBM.
Also, am I safe to assume you are all connected with the same wireless network provider?
Thanks.
-CptS
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BBM PROBLEM HELP!!!

I have never had a problem with my BBM but a few days ago a problem accurred. I cannot send msgs to my boyfriend, I have never had this problem before, all of a sudden he stopped receiving my messages, however I receive his messages. I have tried everything from redownloading BBM, rebooting my phone as well as deleteing and reinviting him several times. What is going on someone please help, he is leaving for the UK and it is vital that I get this problem resolved!!!

Make sure you have his actual PIN and try sending him a PIN message from your Messages folder > Compose Mew PIN message.
Or ask him to send you a PIN message and see if you can reply.
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Desktop/BBm problems

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