Desktop CC - Apps error
Hello.. My desktop CC gives the folowing error : Download Error, please contact customer service. That is what I am doing. Thanks for your help
Hi Smenegassi,
Welcome to Adobe Forum,
Please refer to http://forums.adobe.com/message/5466160 , it has the same issue.
Let us know if it worked. You can also contact our Chat Support http://www.adobe.com/support/download-install/supportinfo/
Thanks!
Eshant
Similar Messages
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Hi,
For the past several days, my BlackBerry Bold 9650 has been resetting frequently (often going to a white screen reading "App Error 603"), losing access to applications, and generally acting terribly. I have essentially lost the ability to use it in any meaningful way (the phone features work rarely, e-mail, not at all). I took it into Sprint and was told that a hard reset would have to be performed, but that I should backup my contacts and notes via BlackBerry Desktop, prior to doing so. However, thought the Desktop launches when I connect to my MacBook Air, and the status bar says "Connecting," once it stops saying "Connecting," when I click on the device icon in the upper left, it says "(Not connected)," so I cannot backup or sync the data.
Could you please let me know how to backup my contacts and notes before I have the hard reset done, since I desperately need them?
Thank you very much!By the way, while the Desktop software says that the Bold 9650 is "(Not Connected)," it does seem to know it's connected to some kind of BlackBerry device. The status bar stops saying "Connecting..." and, when I phyiscally disconnect the Bold, the status bar then reads, "Device Disconnected."
Thanks again! -
App Error 200???? Desktop Manager not connecting to Device??
I am officially out of ideas for what to do with my phone!!
I changed my pay as you go tariff yesterday and in order to reset the phone to get my internet settings I switched off the handset and turned it on again.
When I turned it back on it started to load as normal then came up with "App Error 200" message. I have done a hard reset and even after taking out the sim and battery it still wont work.
I know I can change things on my Desktop Manager, but that now wont recognise the phone is connected. I have gone to the 'Options' button (top right hand corner) and applyed the USB connection but is still wont work!!
Can anyone help as I am totally lost and have lost all patients!!!!
ThanksIf that still doesn't work you will need to do the following:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
Then reload the OS from the thread below:
http://www.blackberryforums.com/general-8900-series-discussion-javelin/227412-os-8900-v5-0-0-1168-5-...
You can use the OS in the download link in the thread above or you can download from your own carrier (doesn't matter where it comes from) but be sure and use the instructions in the above thread to install it.
If you didn't have a backup from before this happened you will lose your data.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
Torch App Error 606 + Can't connect to desktop Manager
Hi,
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.
When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.
I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.
I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
a) connect it to the computer
b) do anything except reset on the phone
Any help would be great!
Thanks,
MikeTry in Safe mode, remove last installed 3-th-party appliction, may be it's help you?
Safe mode:
When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
To turn on safe mode, complete the following steps:
Remove and reinsert the BlackBerry smartphone battery.
When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key. (The Escape key is located on the right side of the trackball, above the keyboard on the BlackBerry smartphone.Use the Escape key to exit a screen, move back a page in the browser, close a message, or close a menu.)
When the dialog box appears, click OK.
Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.
Be sure to click Likes! for those who have helped you.
If your query is resolved then please click on “Accept as Solution”. -
App Error 523 - Reset on 470_b059_multilanguage.exe - BB Desktop SW 4.7
I'm just upgraded to the 470_b059_multilanguage.exe BlackBerry Desktop SW 4.7 and, after step 9, on step 10 waiting for device comes again (can't remember the name of the step) on my device appears the "App Error 523", even after the battery pulled out. Please HELP me.
Solved!
Go to Solution.installing desktop software does not reinstall software to your device. you shouldnt have even needed to have your device plugged in to install desktop software. you would have to install desktop maanger, plug your device in, install device software to windows, open desktop manager, use either the update option, or application loader option to install the device software to your BB.
and during this installation it went bad. and previous poster was correct... you need to reinstall
close DTM
goto control panel- add/remove progs
check for bbdesktop manager 4.7 and see if there is any other bb program installed... this will be your device software... im hoping its 4.5.x.x
dont uninstall anything here, just for informational purposes, close add/remove progs and control panel
open my computer and go to c:\program files\common files\research in motion\apploader
open the program loader.exe
remove your battery.. and run the wizard, till its complete
you will get a multistage error, close wizard
put battery in and wait till it boots to a 507 error
run loader.exe again -
Process: Safari [333]
Path: /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86-64 (Native)
Parent Process: launchd [115]
Date/Time: 2011-10-27 10:27:58.365 -0700
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Sleep/Wake UUID: 11F0CBA3-1541-4110-94B3-C00827DE569B
Interval Since Last Report: 13646 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 5072 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: CB2A6D06-97E7-4A3A-9D7B-80E4E853A50C
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Enabled Extensions:
com.sweetpproductions.safarirestore-3CN4UKERBR (5.50 - 5.5) SafariRestore
org.siracusafamily.reloadbutton-6STWMHAZC2 (1.1 - 1.1) Reload Button
objc[333]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff873aeec2 CFRetain + 18
1 com.apple.Safari.framework 0x00007fff8317782f +[ImageHopAnimationController defaultImage] + 83
2 com.apple.Safari.framework 0x00007fff8317788d -[ImageHopAnimationController startAnimationFromPoint:toPoint:withImage:] + 85
3 com.apple.Foundation 0x00007fff86002de2 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
4 com.apple.CoreFoundation 0x00007fff873f8e0a _CFXNotificationPost + 2634
5 com.apple.Foundation 0x00007fff85fef097 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
6 com.apple.Safari.framework 0x00007fff82fd36f4 -[DownloadMonitorOld(ContextDownloadClient) wkDownloadDidStart:] + 141
7 com.apple.Safari.framework 0x00007fff82fb573c _ZN6Safari2WKL8didStartEPK15OpaqueWKContextPK16OpaqueWKDownloadPKv + 73
8 com.apple.WebKit2 0x00007fff82cf1af0 void CoreIPC::handleMessage<Messages::DownloadProxy::DidStart, WebKit::DownloadProxy, void (WebKit::DownloadProxy::*)(WebCore::ResourceRequest const&)>(CoreIPC::ArgumentDecoder*, WebKit::DownloadProxy*, void (WebKit::DownloadProxy::*)(WebCore::ResourceRequest const&)) + 83
9 com.apple.WebKit2 0x00007fff82cbe4f5 WebKit::WebContext::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageID, CoreIPC::ArgumentDecoder*) + 161
10 com.apple.WebKit2 0x00007fff82cbb155 WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageID, CoreIPC::ArgumentDecoder*) + 103
11 com.apple.WebKit2 0x00007fff82cbb08a CoreIPC::Connection::dispatchMessage(CoreIPC::Connection::Message<CoreIPC::Argu mentDecoder>&) + 172
12 com.apple.WebKit2 0x00007fff82cbafa3 CoreIPC::Connection::dispatchMessages() + 145
13 com.apple.WebKit2 0x00007fff82cb78df RunLoop::performWork() + 111
14 com.apple.WebKit2 0x00007fff82cb7850 RunLoop::performWork(void*) + 76
15 com.apple.CoreFoundation 0x00007fff873beb51 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
16 com.apple.CoreFoundation 0x00007fff873be3bd __CFRunLoopDoSources0 + 253
17 com.apple.CoreFoundation 0x00007fff873e51a9 __CFRunLoopRun + 905
18 com.apple.CoreFoundation 0x00007fff873e4ae6 CFRunLoopRunSpecific + 230
19 com.apple.HIToolbox 0x00007fff854cb3d3 RunCurrentEventLoopInMode + 277
20 com.apple.HIToolbox 0x00007fff854d263d ReceiveNextEventCommon + 355
21 com.apple.HIToolbox 0x00007fff854d24ca BlockUntilNextEventMatchingListInMode + 62
22 com.apple.AppKit 0x00007fff8abef3f1 _DPSNextEvent + 659
23 com.apple.AppKit 0x00007fff8abeecf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
24 com.apple.Safari.framework 0x00007fff82f220d3 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
25 com.apple.AppKit 0x00007fff8abeb62d -[NSApplication run] + 470
26 com.apple.AppKit 0x00007fff8ae6a80c NSApplicationMain + 867
27 com.apple.Safari.framework 0x00007fff830d5ffb SafariMain + 197
28 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89b247e6 kevent + 10
1 libdispatch.dylib 0x00007fff853be5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff853bd14e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff89b24192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cc87594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8cc88b85 start_wqthread + 13
Thread 3:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc89274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00007fff8766c8a5 WebCore::IconDatabase::syncThreadMainLoop() + 375
3 com.apple.WebCore 0x00007fff8766a27d WebCore::IconDatabase::iconDatabaseSyncThread() + 489
4 com.apple.WebCore 0x00007fff8766a08b WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
5 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 4:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff89b2267a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89b21d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8707e569 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8707e4a9 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 5:: Safari: CertRevocationChecker
0 libsystem_kernel.dylib 0x00007fff89b2267a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89b21d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff873dcb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff873e52d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff873e4ae6 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff8308fcf7 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff8308fc4f Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 6:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc89274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff83e72c40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87688d8a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff87688ce3 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff87688c2b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff89b2267a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89b21d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff873dcb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff873e52d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff873e4ae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff860520ab +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff860467fe -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff86046776 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff89b24192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cc87594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8cc88b85 start_wqthread + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc89274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff83e72c97 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff8409ed2f JSC::Heap::blockFreeingThreadMain() + 319
4 com.apple.JavaScriptCore 0x00007fff8409ed69 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 10:: WebCore: Database
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc89274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff83e72c40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87c7e44a ***::MessageQueue<WebCore::DatabaseTask>::waitForMessage() + 134
4 com.apple.WebCore 0x00007fff87c7e134 WebCore::DatabaseThread::databaseThread() + 132
5 com.apple.WebCore 0x00007fff87c7dfe3 WebCore::DatabaseThread::databaseThreadStart(void*) + 9
6 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 11:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff89b2267a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89b21d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff873dcb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff873e52d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff873e4ae6 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff8308fcf7 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff8308fc4f Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 12:: Safari: SnapshotStore
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc89274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff83e72c40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff8310773f Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
4 com.apple.Safari.framework 0x00007fff83104ebb Safari::SnapshotStore::diskAccessThreadBody() + 305
5 com.apple.Safari.framework 0x00007fff8310488b Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 13:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff89b23bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cc892a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff808d263f CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff808d1aa5 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff808d185d _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff8cc858bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8cc88b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff8b52afb0 rbp: 0x00007fff5fbfe270 rsp: 0x00007fff5fbfe260
r8: 0x0000000000000000 r9: 0x000000010516b5d0 r10: 0x00000000c43b6b75 r11: 0x00000000dcfd5433
r12: 0x00000001010bf400 r13: 0x00000000000f4e58 r14: 0x0000000000000010 r15: 0x0000000000000200
rip: 0x00007fff873aeec2 rfl: 0x0000000000000246 cr2: 0x0000000100398000
Logical CPU: 1
Binary Images:
0x100000000 - 0x100000fff com.apple.Safari (5.1 - 6534.50) <1F791A92-0E1B-FA63-8447-AD69C689F0D3> /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
0x102ff4000 - 0x102ffafef libcldcpuengine.dylib (1.50.61 - compatibility 1.0.0) <EAC03E33-595E-3829-8199-479FA5CD9987> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x1050f3000 - 0x1050f6ff7 libCoreFSCache.dylib (??? - ???) <D4B5EFEA-7878-3674-A973-BA1D675E5A3C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x1050fe000 - 0x1050feffd +cl_kernels (??? - ???) <953334EB-9866-4900-A523-C5BF7810D797> cl_kernels
0x1056c9000 - 0x10575cff7 unorm8_bgra.dylib (1.50.61 - compatibility 1.0.0) <3ED8B0D5-4A55-3E39-8490-B7BC1780F67B> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10577e000 - 0x10577fff3 +cl_kernels (??? - ???) <5CA0736F-72BB-4407-9DED-7D8C790C465C> cl_kernels
0x10578e000 - 0x10578fff3 +cl_kernels (??? - ???) <4AD6BEA9-000B-4087-825E-CF7A9A6F8A1E> cl_kernels
0x1057a4000 - 0x105835ff7 unorm8_rgba.dylib (1.50.61 - compatibility 1.0.0) <278541F2-18CC-3BE4-AD6B-24A3E983ACB5> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x10597a000 - 0x10597bffc +cl_kernels (??? - ???) <5CF818A9-F785-4967-960E-B9E71C5A0B19> cl_kernels
0x106cd5000 - 0x106debff7 libmecab.1.0.0.dylib (??? - ???) <F71C1210-CA12-3B20-8D5A-505AE4519B26> /usr/lib/libmecab.1.0.0.dylib
0x106fd9000 - 0x107007ff7 GLRendererFloat (??? - ???) <16DF14A0-7264-31A4-83F6-E6F96CF4AB3D> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x107178000 - 0x107310ff7 GLEngine (??? - ???) <D770A837-9F8D-3C86-AB33-CBDEF5599CA2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x107344000 - 0x10743dfff libGLProgrammability.dylib (??? - ???) <BCA0FD49-2103-33D8-8801-326C6A62465E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x200000000 - 0x2007e3fff com.apple.GeForceGLDriver (7.12.9 - 7.1.2) <F5C45580-0C5E-372B-946A-7F44E25BC8A0> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6767b000 - 0x7fff676afac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
0x7fff808d0000 - 0x7fff808f8ff7 com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff808f9000 - 0x7fff80916ff7 com.apple.openscripting (1.3.3 - ???) <A64205E6-D3C5-3E12-B1A0-72243151AF7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff80917000 - 0x7fff80b8afff com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff80b8b000 - 0x7fff80c21ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff80c4e000 - 0x7fff80c59fff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff80c5a000 - 0x7fff80c61fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff80ee0000 - 0x7fff80ef1ff7 SyndicationUI (??? - ???) <FB38519F-FC2B-39E2-8463-BD2CA64BD9C9> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
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0x7fff88d76000 - 0x7fff88d83fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <931F40EB-CA75-3A90-AC97-4DB8E210BC76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff88dbf000 - 0x7fff88dcefff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff88dd0000 - 0x7fff88dd2ff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff88dd3000 - 0x7fff88dd9ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff88dda000 - 0x7fff88e5dfef com.apple.Metadata (10.7.0 - 627.20) <E00156B0-663A-35EF-A307-A2CEB00F1845> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff88edb000 - 0x7fff88ee0fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff88ee1000 - 0x7fff88f16fff com.apple.securityinterface (5.0 - 55004) <790DDF7E-6BA9-36DD-B818-2322A712E1F5> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff88f19000 - 0x7fff88f5cff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <2B1571E1-8E87-364E-BC36-C9C9B5D3EAC4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff88f96000 - 0x7fff88fe1ff7 com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff891d3000 - 0x7fff898aeff7 libclh.dylib (4.0.3 - 4.0.3) <8F30C110-D5F7-3130-A894-F9CE9383EBCB> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff898af000 - 0x7fff899a4fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff899a5000 - 0x7fff899a5fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff89a28000 - 0x7fff89a37ff7 com.apple.opengl (1.7.5 - 1.7.5) <2945F1A6-910C-3596-9988-5701B04BD821> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff89a38000 - 0x7fff89a44fff com.apple.CrashReporterSupport (10.7.2 - 347) <0F6D3509-9062-3647-B7C4-F25AF3AE9B71> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff89b0d000 - 0x7fff89b2dfff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff89b2e000 - 0x7fff89bb2ff7 com.apple.ApplicationServices.ATS (317.5.0 - ???) <FE629F2D-6BC0-3A58-9844-D8B9A6808A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff89bb3000 - 0x7fff89c4dff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff89d9a000 - 0x7fff89e3efef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff89e3f000 - 0x7fff89ebaff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff89ebb000 - 0x7fff89ee2fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff89ee3000 - 0x7fff8a310fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8a311000 - 0x7fff8a413ff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff8a414000 - 0x7fff8a9f8fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8a9f9000 - 0x7fff8aa10fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8aa11000 - 0x7fff8aa65ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8aa66000 - 0x7fff8aabdfff libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8aabe000 - 0x7fff8aaddfff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff8abe6000 - 0x7fff8b7e7ff7 com.apple.AppKit (6.7.2 - 1138.23) <5CD2C850-4F52-3BA2-BA11-3107DFD2D23C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8b803000 - 0x7fff8b98dff7 com.apple.WebKit (7534.51 - 7534.51.22) <E571DA11-C692-3562-A797-D63A48D75DFA> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8b9a8000 - 0x7fff8bc80ff7 com.apple.security (7.0 - 55010) <93713FF4-FE86-3B4C-8150-5FCC7F3320C8> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8bc8d000 - 0x7fff8bc9fff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8bccc000 - 0x7fff8bd1ffff libFontRegistry.dylib (??? - ???) <57FBD85F-41A6-3DB9-B5F4-FCC6B260F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8bd20000 - 0x7fff8bd3dff7 libxpc.dylib (77.17.0 - compatibility 1.0.0) <72A16104-2F23-3C22-B474-1953F06F9376> /usr/lib/system/libxpc.dylib
0x7fff8bd6f000 - 0x7fff8bde2fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8be2a000 - 0x7fff8be69fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8be6a000 - 0x7fff8be6ffff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff8be70000 - 0x7fff8be75ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8c215000 - 0x7fff8c29aff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8c2b1000 - 0x7fff8c2b4fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8c30d000 - 0x7fff8c30efff libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
0x7fff8c31d000 - 0x7fff8c31dfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c33a000 - 0x7fff8c34eff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8c34f000 - 0x7fff8c361ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8c362000 - 0x7fff8c3caff7 com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <7966E3BE-376B-371A-A21D-9BD763C0BAE7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8c3cb000 - 0x7fff8c3f6ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff8c3f7000 - 0x7fff8c436ff7 libGLImage.dylib (??? - ???) <2D1D8488-EC5F-3229-B983-CFDE0BB37586> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8c437000 - 0x7fff8c438fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8c439000 - 0x7fff8c43aff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c59c000 - 0x7fff8c5c0fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8c91b000 - 0x7fff8c91efff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8c91f000 - 0x7fff8ca24ff7 libFontParser.dylib (??? - ???) <B9A53808-C97E-3293-9C33-1EA9D4E83EC8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8ca32000 - 0x7fff8caa8fff com.apple.ISSupport (1.9.8 - 56) <2CEE7E6B-D841-36D8-BC9F-081B33F6E501> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8caa9000 - 0x7fff8cad2fff com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8cad3000 - 0x7fff8cb35fff com.apple.coreui (1.2.1 - 164.1) <F7972630-F696-3FC5-9FCF-A6E1C8771078> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8cb36000 - 0x7fff8cb76ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <B7173CA4-CE16-3BAB-8D83-185FCEFA15F5> /usr/lib/libcups.2.dylib
0x7fff8cb77000 - 0x7fff8cbc9ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8cbca000 - 0x7fff8cbf0ff7 com.apple.framework.familycontrols (3.0 - 300) <41A6DFC2-EAF5-390A-83A1-C8832528705C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8cc36000 - 0x7fff8cc36fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8cc37000 - 0x7fff8cd14fef libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
0x7fff8cd3d000 - 0x7fff8d204fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8d20a000 - 0x7fff8d26afff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8d26d000 - 0x7fff8d26efff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d26f000 - 0x7fff8d471fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 5
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 502
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=189.2M resident=136.5M(72%) swapped_out_or_unallocated=52.7M(28%)
Writable regions: Total=1.1G written=14.5M(1%) resident=63.8M(6%) swapped_out=0K(0%) unallocated=1.1G(94%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 11.6M
CG image 208K
CG raster data 4020K
CG shared images 3384K
CoreAnimation 17.2M
CoreGraphics 16K
CoreImage 72K
CoreServices 1684K
IOKit 12.3M
JS JIT generated code 128.0M
JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)
JS VM register file 4096K
JS garbage collector 160K
MALLOC 35.6M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 48K
OpenCL 44K
OpenGL GLSL 1372K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
SQLite page cache 1056K
STACK GUARD 56.1M
Stack 14.6M
VM_ALLOCATE 16.4M
__CI_BITMAP 80K
__DATA 21.2M
__IMAGE 1256K
__LINKEDIT 48.2M
__TEXT 141.0M
__UNICODE 544K
mapped file 41.1M
shared memory 1284K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 562.1M
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3Quit Safari, launch it directly from HD/Applications/ instead; trash the old version 5.1 on your Desktop... it isn't working with the Safari 5.1.1 system frameworks, and wasn't updated due to not being in HD/Applications/
-
App error 606 and can't connect to desktop software either
hello,
today my blackberry (bold 9780) rebooted and once it restarted i got the app error 606, which i can reset over and over again (no help). i've googled and found out there were more people who've come across this problem. there were a lot of suggestions to use the dekstop software to backup and reinstall. but now i can't even connect to the desktopmanager, and the 'update' button isn't working either. i'm using a macbook pro (10.5.8) by the way. what can i do?
thanks.Hey,
I already had it fixed. I know you can reset it via desktopmanager and there are some problems with new macs. But my mac isn't new (so no 64bit problem) and it wouldn't recognize it begin with. I never found out it had something to do with the fact that i never connected it before.
What I did was go to the store, had it send away.. So blackberry did the reset job for me. I got it back in 4days which made it less **bleep** haha.
I immediately connected it to my mac, and all was fiine.. So some can reset even with an error and some don't.. Hope this says enough. -
App error 200 while updating my device software
Could anyone please give me some advice?
I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.
When I select the reset option, the above mentioned process just repeats itself.
My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
please i would appreciate any help to correct this error and regain the use of my phonei tried this one & it worked
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10144&sliceId=2&cmd=displayKC&d...
or
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB03901&sliceId=2&cm... -
Kicked off of desktop iChat app?!!
I've been logged out of my desktop iChat apps, and when I go to enter my ID, it says it isn't valid? I didn't do anything. I just received a message box that said I needed to log in, but it won't let me. I keep getting an error message saying I don't have the appropriate credentials. My apple ID and password are obviously the same for all apple iCloud/iTunes and iOs apps, and they're still working for everything else.
Any idea what's up and how to fix?Hi,
That does sound odd that 1) it stopped working on both computers and 2) only one of them works now after the "fix" has been applied.
Is the Macbook Air having any other issues with the Apple ID ?
Can it login in to iTunes or post here for example ?
In Applications/Utilities open the Keychain Access app.
Find the Apple ID/iMessages item (most likely listed as an Auth-Token)
Double click this to open it in a separate panel.
Click the Access tab and check Messages, IMAgent and the Internet accounts are listed for access if it is not set to "Allow All".
7:33 pm Saturday; July 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
SecurIDLib.cod
net_rim_bb_diagnostic.cod
net_rim_bb_file_explorer_library.cod
net_rim_bb_fileindexservice.cod
net_rim_bb_medialibrary.cod
net_rim_bb_media_framework_api.cod
net_rim_font_european_sff.cod
net_rim_font_arial.cod
net_rim_font_courier.cod
net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated.I updated by Verizon BB Bold 9650 three days ago to OS 6. It worked fine until this morning when I turned the phone on and received a 102 error on the phone. I performed a re-install of the most recent OS6 using BB desktop software. After installation I received this message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
The following modules could not be loaded because their digital signatures were invalid.
SecurIDLib.cod
net_rim_bb_diagnostic.cod
net_rim_bb_file_explorer_library.cod
net_rim_bb_fileindexservice.cod
net_rim_bb_medialibrary.cod
net_rim_bb_media_framework_api.cod
net_rim_font_european_sff.cod
net_rim_font_arial.cod
net_rim_font_courier.cod
net_rim_font_georgia.cod
When turned on, the phone cycles through several error screens ending with a white screen stating App Error 606 reset, then another screen stating failed task: 'JVM'.
Have tried reloading OS5 software without solution and attempted x3 to reload OS6 with same result.
Any help is greatly appreciated. -
Blackberry Desktop Start-Up Error
I am getting the all-too-common .net Runtime 2.0 Error Event ID:5000.
I am running Windows XP SP3, with the latest updates.
I was able to run version 6.0.0 B042 for about one month before the error started.
This error occures with the following versions of Blackberry Desktop software:
Desktop Manager 5.0.1 B84 MultiLanguage
BlackBerry Desktop Software 6.0.0 B042 multilanguage
BlackBerry Desktop Software 6.0.1 B21
BlackBerry Desktop Software 6.0.2 B43
Here is what I have tried:
Installing earlier versions of the desktop software.
Installing later versions of the desktop software.
Each time i attempted to install the earlier/later versions of the software:
Full uninstall of the BlackBerry software.
Reboot.
Uninstall every version of .Net Framework.
Reboot.
Uninstall every version of Visual C++.
Reboot.
Reinstall the .Net Framework versions.
Reboot.
Reinstall the Visual C++ packages.
Reboot.
Reinstall the Blackberry Desktop Software.
Reboot.
Try to start the Blackberry Desktop. ---> Blackberry Desktop software displays error window "BlackBerry Desktop Software has encountered a problem and needs to close."
Here is what the event viewer is reporting:
Date: XX-XXX-XXXX Source: .Net Framework Runtime 2.0 Error
Time: XX:XX:XX Category: None
Type: Error Event ID: 5000
User: N/A
Description:
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.2.42, P3 4da50fa5, P4 rim.desktop, P5 6.0.2.42, P6 4da50fa5, P7 13, P8 1f, P9 system.typeinitialization, P10 NIL.
This is getting annoying.
I have tried to change the error handling in the Aspnet.config file, without any change in behavior.
Do I really need to find a five-year-old Treo to have the functionality that I require? Or will BlackBerry pull it's head out of its fourth point of contact and properly debug their software before release?
Any ideas on how to solve this?Here is the log file Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-03 18:55:19.765]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-03 23:27:43.453]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-06 00:46:38.875]
00:47:35.734|FATAL|1|Exception|0|Fatal Error
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.Windows.Media.Composition.DUCE.UnsafeNativeMethods.MilResource_CreateOrAddRefOnChannel(IntPtr pChannel, ResourceType resourceType, ResourceHandle& hResource)
at System.Windows.Media.Composition.DUCE.Channel.CreateOrAddRefOnChannel(ResourceHandle& handle, ResourceType resourceType)
at System.Windows.Media.GlyphCache..ctor(Channel channel)
at System.Windows.Media.Composition.DUCE.Channel..ctor(Channel referenceChannel, Boolean isOutOfBandChannel, Boolean isLayeredWindowChannel, IntPtr pTransport, IntPtr pSyncPTransport)
at System.Windows.Media.MediaContext.ChannelManager.AllocateSyncChannel()
at System.Windows.Media.Imaging.BitmapVisualManager.Render(Visual visual, Matrix worldTransform, Rect windowClip, Boolean fRenderForBitmapEffect)
at System.Windows.Media.Effects.BitmapEffectState.GetEffectOutput(Visual visual, RenderTargetBitmap& renderBitmap, Matrix worldTransform, Rect windowClip, Matrix& finalTransform)
at System.Windows.Media.Effects.BitmapEffectVisualState.RenderBitmapEffect(Visual visual, Channel channel)
at System.Windows.Media.Effects.BitmapEffectContent.ExecuteRealizationsUpdate()
at System.Windows.Media.RealizationContext.RealizationUpdateSchedule.Execute()
at System.Windows.Media.MediaContext.Render(ICompositionTarget resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.SetWindowPos(HandleRef hWnd, HandleRef hWndInsertAfter, Int32 x, Int32 y, Int32 cx, Int32 cy, Int32 flags)
at System.Windows.Interop.HwndSource.Resize(Size newSize)
at System.Windows.Interop.HwndSource.OnLayoutUpdated(Object obj, EventArgs args)
at System.Windows.ContextLayoutManager.fireLayoutUpdateEvent()
at System.Windows.ContextLayoutManager.UpdateLayout()
at System.Windows.UIElement.UpdateLayout()
at System.Windows.Interop.HwndSource.SetLayoutSize()
at System.Windows.Interop.HwndSource.set_RootVisualInternal(Visual value)
at System.Windows.Interop.HwndSource.set_RootVisual(Visual value)
at System.Windows.Controls.Primitives.Popup.PopupSecurityHelper.SetWindowRootVisual(Visual v)
at System.Windows.Controls.Primitives.Popup.SetRootVisualToPopupRoot()
at System.Windows.Controls.Primitives.Popup.CreateWindow(Boolean asyncCall)
at System.Windows.Controls.Primitives.Popup.OnIsOpenChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Data.BindingOperations.SetBinding(DependencyObject target, DependencyProperty dp, BindingBase binding)
at System.Windows.Controls.Primitives.Popup.CreateRootPopup(Popup popup, UIElement child)
at System.Windows.Controls.ContextMenu.HookupParentPopup()
at System.Windows.Controls.ContextMenu.OnIsOpenChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Controls.ContextMenu.set_IsOpen(Boolean value)
at Rim.Desktop.Common.Extensions.ButtonExtensions.OnButtonClicked(Object sender, RoutedEventArgs e)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.CrackMouseButtonEventAndReRaiseEvent(DependencyObject sender, MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-08 15:31:58.890]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-08 16:23:51.843]
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-02-22 19:11:44.921]
If you read the origional post, this occures with the following versions:
Desktop Manager 5.0.1 B84 MultiLanguage
BlackBerry Desktop Software 6.0.0 B042 multilanguage
BlackBerry Desktop Software 6.0.1 B21
BlackBerry Desktop Software 6.0.2 B43 -
Connecting to Remote Desktop Published Apps through RD Web Access not working
Hello,
I have configured an RD Gateway server. My scenario is like I have a windows 2012R2 server with all RD components (Gateway, web access, connection broker, session host) configured, since this is for a poc. Externally I can access rd web access portal (https://<servername.domain.com>/rdweb)
and can connect to the target server using "Connect to a remote pc" tab without any issue.
But I can't connect to any published app from "Remote App and Desktop". The error I recieve is "unable to connect to remote pc. please provide the fully-qualified name......."
At the same time I can see below errors in event logs related to connection broker:
Error 802:
RD Connection Broker failed to process the connection request for user domain\Administrator.
Error: Element not found.
Event 1306:
Remote Desktop Connection Broker Client failed to redirect the user domain\Administrator.
Error: NULL
Error 1296:
Remote Desktop Connection Broker Client failed while getting redirection packet from Connection Broker.
User : domain\Administrator
Error: Element not found.
Googling I could see some posts related to these issues, mentioning about to check the network connectivity between RDCB and the target server. I can defenitely say it is fine and already mentioned I can connect to the same server using "connect to
remote pc" tab.
Just FYI, I have this server as Amazon EC2 instance and the domain is configured as Amazon directory service. Can someone please help me at the earliest.. This is pretty urgent as my tasks are pending due to this issue..
VysakhHi,
I have seen similar issues with Essential role installed, if it’s installed on the terminal server, please remove it.
Please also ensure involved machines are fully patched and keep port 443 of the TS server open.
When external users connect to the Web Access page, are they able to see remote apps? If not, please check whether user assignment setting is configured correctly for remote apps.
Are users able to open remote apps from internal network?
Here are some related links below for you:
RDWeb URL Access Works Successful but cannot open Apps Externally only Internally
https://social.technet.microsoft.com/Forums/en-US/144a0543-7a7c-4899-a674-0fd29dacab7a/rdweb-url-access-works-successful-but-cannot-open-apps-externally-only-internally?forum=winserverTS
RemoteApp Internet
https://social.technet.microsoft.com/Forums/windowsserver/en-US/70a819de-3338-4427-a1c3-e38ef99dd4b3/remoteapp-internet?forum=winserverTS
Configuring RD web access for public/external access
https://social.technet.microsoft.com/Forums/windowsserver/en-US/4396d3e9-2ac5-4d0b-baba-25471498a349/configuring-rd-web-access-for-publicexternal-access?forum=winserverTS
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] -
Hey Folks,
Im in a bit of a bother. 3 weeks ago, i went to goa for a few days off. I had switched off my phone, and when i landed, i turned it on in order to call the hotel. When i did turn it on, i got this white screen which simply said "app error 523" and gave me only one option, to reset. When i did reset the phone, it came back to the same screen, and now......thats all my blackberry does. Its a 8520 by the way. I cant put in my SIM PIN, i cant make a call, i cant plug it into a computer, i cant do anything with it basically. Its just dead.
SO!!! Since it is still under warranty, i gave it to Jumbo Electronics, hoping theyd be able to fix it up for me. I have specifically asked them to keep my data, because i have business contacts that are vital to my work on there. Now, Jumbo called me up, and said they cant make my phone functional, without reformatting the entire device, and losing all of my data.
Now, no offence to Jumbo, but i doubt they have the proper expertise to deal with this. As far as i can see, they are just plugging it into a PC and reformatting it like anyone could do.
Which is why i turn to you guys. Is there any way, any at all, that i can keep my data and use my phone ever again??
I havent ever backed it up, not that i would remember doing it, but i doubt i have. Is there any way i can fix this up??
Please please please help me out, im so sick of this. I did nothing wrong whatsoever, and now im losing time, and money i could have been making, as well as a constant headache.
Appreciate all your suggestions and responses.
Thanks and Cheers,
GauravHi
If you have never done a back-up of your device, then you will lose all your personal settings, contacts etc. Reformatting basically means reloading the software which will completely wipe out the data.
The ONLY possibility is that you have connected to the PC using the Desktop manager or Software and did inadvertantly do a back-up. If you never connected them don't bother trying to find the file, if you did it has the extension .ipd and so is easy to find in a search.
Otherwise the Jumbo guys are quite right. Sorry.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>> -
Hi,
I have spent a whole and very frustrating day trying to solve the following problem and in exasperation I resort to a posting here. Note no changes had been made to the phone prior to the start of the problem.
My Blackberry 9800 Torch freezes on power-up. It can only be ‘unfrozen’ by taking out the battery or, if left alone, after many minutes it comes up with the white screen, ‘App Error 602' and ‘Reset’ which is highlighted. Resetting has the same effect as taking out the battery. After each restart, it goes through the usual security and time checks and then freezes again. However, on rare occasions I got the message “Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated”.
Soon after the restart, after the Security Software Verification and on confirming the time/date, there is a very small window of opportunity (literally a couple of seconds) to access the phone. After much trial and error, I discovered that (in Manage Connections) by disabling the Mobile Network and WiFi - effectively putting it into ‘aeroplane mode’ - the device would work, without any problem and indefinitely. Except, of course, I couldn’t access the phone network nor the internet, which isn’t helpful(!).
I have taken this opportunity to do a full back-up on to my PC, through BlackBerry Desktop Software (though I’m not sure this backs up downloaded Apps??). Separately, I've also copied all the subdirectories from the phone’s memory and media card on to the PC, retaining their correct structures (but presumably also copying the corruption causing the problem?).
Any ideas???
- thanks in advance!The method you are attempting is the automatic method...sometimes it just doesn't work, and you must take control. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
After installing an uodate to PocketGrapes Digital Wine Diary last night I was prompted for a Restart which I accepted. The Restart gets no further than the white line across the bottom of the Blackberry screen which hangs for about 5 minutes and then shows App Error 200. If I accept Reset the process is repeated. If I remove the battery and then replace it the same thing happens.
I have tried to Restart in Safe mode but this does not work.
I have tried to Reload the OS from Blackberry Desktop Software but when I connect my phone, the phone restarts and I get the Error message: "Cannot communicate with the connected device" because it is rebooting. The only way I can stop it from rebooting is by taking the battery out but if I then try and connect my phone I get the same error message bacause the software thinks the battery is flat.
Any advice would be welcome.
Solved!
Go to Solution.Hello gillalwyn23
Welcome to BlackBerry Support Forums
Do you have a backup of your device ? You may need it .
Refer to this Knowledge Base and try those suggestion :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Please note , this method will data all user data within that device but you'll may be ab;le to get your device back in order , if you have a previous backup or using BlackBerry Protect you can restore it from there.
Additional Information :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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