Desktop Content Viewer won't appear in InDesign CS6

I am having an issue in CS6 Indesign with teh ADOBE DESKTOP CONTENT VIEWER.
I try to preview a folio using the desktop viewer and nothing happens, it silently fails.
I have uninstalled Indesign CS6 (including preferences), Uninstalled adobe Air 3.3. Uninstalled the content viewer.
rebooted, reinstalled air rebooted, reinstalled Indesign CS6 rebooted...
After installing InDesign CS6, i choose Help > Updates and updated the DPS Desktop Tools
And it still doesn't work!
I think it may be to do with AIR rather than InDesign because it goes through the progressbars in InDesign and I have previously a BETA version of AIR that caused an issue else where, even though this is now uninstalled and the latest release of AIR is installed it still is failing to comunicate with AIR.
I also, based on another posts recomendation, installed earlier version of the tools, but this made no difference. I suspected it wouldnt as it installed to different version folders.
Its really frustrating as it works fine on a co-workers PC running 64bit WIndows 7
I now get this error if the folio is a new folio...
I deleted my current folio and started again and when i try to preview i get this...
USER Saleh is experiencing same issues http://forums.adobe.com/people/Saleh%20S
I have started thsi new disscussion as for some people the answers in the other thread have resolved this issue but not for us.
(old thread http://forums.adobe.com/message/4545998#4545998)
Many thanks Geoff

Hi Everyone,
I can see, for such a long time many people are facing this issue (Desktop Content Viewer won't appear in InDesign CS6)
Friends here is the solution of this distinguished problem.
Steps: [For Window XP]
[Make sure your log-in has “Administration” rights]
Open My Computer [Window Key + E].
Open the Main Local Disk [C:].
Click on “Search” tab above.
Click on “All files and folders”.
Write “AdobeContentViewer.air” in “All or part of the file name:” Box.
Click on “Search” [Now you can see “AdobeContentViewer.air” file]
Double click on “AdobeContentViewer.air” to install it.
Select checkbox for “Desktop Shorcut”
Once it installed, open “Adobe Content Viewer” from the desktop.
Now close “Adobe Content Viewer”.
Open Indesign Application and try to “Preview” your article/work from the “Folio Overlay Panel”
I hope this will work for you.
Guys please share your experience after performing the above.
Cheers
Hitesh...

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