Desktop is black after downloading 10.8.3 and running external monitor color calibration

I downloaded 10.8.3 and ran Spectraview ll to calibrate my external NEC monitor. At the end of the process, which seemed to be successful, the desktop is black, making it impossible to use because text is not readable. I used System Preferences to reset the desktop color to a mid-gray; choose color but nothing happens.

My display is working great - and I've been through the 10.82 update, the 10.8.2 update, etc., but no firmware update (your's was likely Retina-specific).
Your ATB should just be pug-and-play. Since you're still under warranty, I would contact AppleCare and possibly setup and appointment with the Genius Bar folks at your local Apple Store: something's not right - whether it's you display or your notebook.
Clinton

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Windows 7 Desktop goes Black after a period of inactivity and the user accesses their machine again

Hi There,
Wonder if someone can offer some help to an unusual problem?
Users have Windows 7 machines which all have a desktop background theme...Blue with a company Logo.
User will go for lunch and leave their position, after a period of time screen saver and/or powersaver kicks in...all normal at this point.
After an hour they come back to their machine and they move the mouse/tap a key and bring the machine back to life (excuse my terminology :) ) and the desktop has gone from the default theme to a black desktop...Icons/Applications will behave fine.
The temporary workaround is:
1. Log off and on windows to restore the desktop back to normal.
or...
2. I do a restart of the service "Desktop window Manager Session Manager" which puts the desktop back to normal as well.
Has anyone seen this and worked a way how to do a permanent fix....have struggled on Google as all answers i find are around screen savers which IS NOT the problem.
Cheers,
Steve

Hi Brenton,
First of all thanks for your quick response.
I forgot to mention these are machines we maintain on a customer site and I am planning a visit there soon so will be looking at some of the options you mention and then post a fuller report back for you.
In the meantime...
Re 1 we may actually be able to consider not going to "sleep" as this is a 24/7 operation environment so would not be a big deal to do that so may try that on my site visit.
Re 2 we do have a master build IF we need to re-build/re-image...its a fairly locked down completed environment so new machines/rebuilds wont happen often. Just for info we re-did our build from scratch very carefully.
On site going to check the Firmware updates as you quite rightfully mention could be out-of-date and benefit from an update. We last updated them about October/November last Lear.
I have just remembered that sometimes the users resolve the issue by using the mouse and dragging an empty box around the screen and this restores the desktop colour etc...very strange one!!
Cheers,
Steve

After downloading, when I try and run the program to initiate the installation, I get an error message that says 'File is Corrupt'. The only other message is in the title bar of the message box and it states 'Extraction Failed'. Thanks for any assistance.

I am running Windows 7 on a Dell Laptop. Internet Explorer has been running wierd the last few days so I suspect there may be other problems.

Hi,
The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
DNG Converter 8.8
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
Brian

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

I am new to ios & using 5C. I want to know where is all the media (Images, videos, Audio etc) received through Whatsapp are saved after downloading in Iphone. And also how to access the same.

I am new to ios & using 5C. I want to know where is all the media (Images, videos, Audio etc) received through Whatsapp are saved after downloading in Iphone. And also how to access the same.

These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

Desktop items rearranged after download!

Strange thing is happening to my desktop! When I download items to the desktop, other items there get rearranged and messed up. They're not in the order I had them prior to downloading. What is going on?

Hi Makiko!
Positioning Desktop icons, too close to the edge of the screen, will cause them to reposition themselves on restart, or when adding more items.
Positioning them too close to each other, will cause this as well.
Depending on how many you have displayed, and the size of your screen, the Size of the icons, as well as the Text size & Label position can also factor in. Experiment with these settings.
My Desktop icons do not reposition themselves, and this is how I have my Desktop View Options set.
Icon size: 32 x 32
Text size: 12 pt
Label position: Bottom
I have none of the following options selected.
Snap to grid
Show item info
Show icon preview
Keep arranged by
A different configuration may work for you. Experiment with the options until you find something suitable.
Click on an open area of your Desktop.
From the Finder's Toolbar, position your cursor over "View" and pull down to "Show View Options", and click. Or use the Command + J keys.
ali b

IMac 27" flashes to white on startup, chimes, then goes to a black screen. It works fine on an external monitor. Any ideas how I can fix this?

I've got a late 2009 iMac 27". When I start it up, it chimes and makes all the normal sounds. The screen flashes white for 2 seconds, then goes black. The iMac starts up (if I use an external monitor, it works fine) but the screen remains black.
Weirdly, if I start it up on Bootcamp as a Windows machine, it flashes white, then flashes briefly a few seconds later on the Windows logo, then goes to black.
I've reformatted the hard drive and performed a clean install of Lion. I've got some Apple knowledge, so I've taken the front bezel off and checked for loose connections. Everything appears fine. All 4 diagnostic lights are on on the logic board.
I'm stumped. I don't want to splash out on a new LCD screen if it's the inverter or something else that's the problem
Any ideas welcome!

Ah. I'm not able to run the hardware test because it only works on the main screen. There's no obvious way to switch to an external monitor when AHT is running, which is ridiculous if the hardware fault concerns the screen! The problem isn't with the backlight - there is no dimmed image on the screen, it is just off.
I'll just have to use it with an external monitor, I guess - which defeats the purpose of buying an iMac!
Thanks for your help, though.

After Mac OS 10.9.5 Update: External monitor runs SVGA only

Hi @all,
short problem: My external monitor only runs on SVGA 1024 x 768 after I updated Mac OS to 10.9.5.
Technical background:
- MacBook Air, 13 inch, late 2010
- Monitor: Samsung U28D590
What I tried:
- Reboot
- Power off both, monitor and MacBook Air
- PRAM reset
- SMC reset
- Exchange of monitors and cable (same model)
Unfortunately nothing helped. Any ideas?
Thank you for your help.

A similar issue has started for me since upgrading to 10.9.5 on my Mac Mini (running Server). Several times over the last couple of days since I upgraded I have returned to the machine to find the monitor will not come back on. I can remote into the machine and everything is running ok, its just the screen is no longer being woken up after sleep. I've had to reboot the machine several times to get the screen back on but on the last two occasions I've found pulling the mini display port cable (to HDMI) out the back of the mini and reinsert seems to get the screen to wake up, better than a reboot but not ideal. I'm now setting up caffeine and setting it to indefinitely so the monitor stays on, I'll just turn the monitor off at the power switch tonight and see if it comes back on in the morning ok.
I've never had an issue with this machine before and its usually left on for weeks / months at a time so I can only conclude its the 10.9.5 upgrade at fault.

My desktop has dsappeared after downloading safari webbroser

I tried t download a more recet version of safari. Wen i went o ope it it aidits nt compaibleformy oprating system. My old safari as one so i donloddgooglchrome. i didnt like all the pop ups so i trid to donload Firefox. my computer froze at that so i restarted my computer and when it came back up my desktop is gone. its there if I open in safe mode. I ran disk utility but it didnt help. I downloaded the Correct safari in safe mode but cant access it in regular mode. How do I restore my desktop. I have time machine and a back up drive

You shouldn't undergo such effort when you don't really know what you are doing. Now, you need to do the following:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
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         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
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Download and install Mac OS X 10.6.8 Update Combo v1.1.

Organizer will not open after downloading Adobe Photoshop Elements and Premier Elements

I first downloaded Premier and Photoshop from Dell Digital Download with a new computer. It appeared to be installed, and the opening screen appeared, but when I click on the Organizer side of either software, it will do nothing. Doesn't open. No error messages, it just doesn't open. I contacted Dell and they reinstalled - which took numerous tries - and it still didn't open Organizer. Then we contacted Adobe, who took over the computer after we downloaded it from Adobe instead. It still wouldn't open the Organizer side for them either. They said to post the question, they don't know how to fix it! Anyone?

Hi,
I'm probably older than the tech guys combined age.
The welcome has often caused problems for many versions although not everyone suffers from it. The problem seems to be that a process gets stuck.
I usually recommend creating desktop shortcuts to each of the main programs. Most of the time I tend to start with the organizer and then I select an image and click on Editor button at the bottom of the organizer screen - that should load the image into the editor.
The editor can be found here.
"C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
If you want to get back to the welcome screen, load the organizer, go to the Help menu and select Welcome screen. Then click on the gear wheel (top right) and you can change the settings.
One little tip if you are new to PSE 12, in the organizer go to the Edit menu and select Preferences -> Media-Analysis. Turn off all the options. The other thing to do is to go to the Help menu and select Updates. You should be on version 12.1.
Brian

HT1923 I can´t reinstall itunes. I updated and after downloading the latest version and installing it the error message: "apple aplication support was not found. it is required to run itunes. uninstall and install again. Error 2

I bought an iphone 4s. After plugging it via usb to my computer itunes demanded to update version to 10.3 or higher. I uninstalled itunes, downloaded latest version (11.0.2) and during installation process on "activating services" it shows error message: "installation failed, verify administrator priviliges" which i have because i sign in as my pc administrator. I click on ignore and it tells me itunes has been succesfully instaled but when i try to run it it shows the error message: "apple application support was not found. It is required to run itunes. Uninstall and install itunes again. (which i have done several times) error 2 (windows error 2)." Someone please help me with this problem. Thanks.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I can not access a website after downloading the new firefox, and I tried changing the proxy settings and it isnt working. How do i re-downlaod the old firefox?

I am trying to access course compass. It is a school website and is only compatible with firefox 3. I upgraded to firefox 4 and now i cant access the website. I have tried to change the proxy settings but that didn't work. I tried to download an older version of firefox and firefox wouldn't let me. I just need to access this website.

hello rotary, please see [[Fix problems connecting to websites after updating Firefox]]

ICloud help: universal apps wont automatically download to iphone 4s after downloading them on ipad and vis versa.

Some apps that are universal will automatically download like, temple run, ibooks, bejeweled. But many other apps that are also universal like watchespn and pandora radio , wont automatically download to my ipad when i download them on my iphone and vis versa. Idk what the problem is and the guy i called at apple couldnt figure it out. Is this happening to anyone else and if so have you fixed it? dont say rebooyt or restart because i did that and nothin happened. Thanks

On both devices tap Settings > Store
Toggle Apps off then back on.
See if that helps...
edited by cs

I had to restore my computer which removed itunes from my desktop,now when i download itunes it says its running on a older version turn ofcompatability off and it wont load==

i am sooo angry been at my computer for hrs,i had to restore my computer to its older state because it kept crashing,which deleted itunes now when ive tried to download it again i cant access the store.....it keeps saying itunes is running on a older version and need to turn of compatabilty which i have and nothing is working.i have a brand new iphone 4 that i cant do anything with.someone please help.xxxx

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

IMac screen goes black after 1+ hours of use and we can't get out of this.

I have a mid-2007 iMac. When anyone is on the computer for approximately 1-1.5 hours, the screen goes black and we cannot get out of this. There are no time restrictions or power-saver settings on. Can anyone help me with this issue?

You cannot do anything with the iPad until you do as instructed by the iPad and connect to iTunes on a computer.
You probably need to restore the iPad and the only way to do that is via iTunes on a computer.
Take it to an Apple Store and ask for help at a Genius bar or take it to a friend's house that is running iTunes on their computer and try to restore it.
You will lose all of your data and settings now because you never backed the iPad up in the past.

Desktop is black after downloading 10.8.3 and running external monitor color calibration

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