Desktop Manager 4.6 / 4.7 keep asking to upgrade Handheld OS 4.5 / 4.6

I installed BDM v. 4.7 (with Media Manager) and Handheld OS v. 4.5.0.81 (curve), v.4.6.0.162 (bold) on my desktop.  Everytime I connect my BOLD with the Desktop manager, it keeps asking to upgrade the BOLD, even the device is already at the latest version v. 4.6.0.162
I found the same thing happen on BDM 4.6 and with handheld OS v. 4.5 (on Curve), v. 4.6 (Bold).
Is there any work around to prevent this nagging upgrade? Is there a fix for this bug?
Kind regards,
Fiona.

Hi Xandrex;
We do not get prompt for Internet Connection issue, we get prompt to update the Handheld software on BlackBerry, eventhough that the Handheld is already at the latest version.  In fact, at our corporation, We all have Internet access, particular to RIM website www.blackberry.com port 80 or 443. 
I find out that all other users who have BDM 4.6 / 4.7 and Handheld OS 4.5 / 4.6 have the same problem of DBM prompting to request user update their handheld OS.  I think this is a bug from RIM software, either it is in BDM or in Handheld OS 4.5 / 4.6
Regards,
Fiona.

Similar Messages

  • Blackberry Desktop Manager would not start..keeps asking for "ApploaderWebSL-upgrade[1].msi'

    HELP! i have tried all the solutions posted, uninstall cleanly with remove registry key, re-install with extracting the .exe file to a folder in my computer, however, everytime the desktop software starts it asks for a temporary internet file, "ApploaderWebSL-Upgrade[1].msi".    I
    n addition, the window installer window asking for this file would not stop popping up asking for this file.
    PLEASE HELP!  Much appreciated

    try gettign an offline application of the Framework then change your user access control (Windows) to allow you to make changes to Windows programs. install the Framework and then install your Destktop Software. FYI, please first create a restore image before you start the whole process
    Twitter: @IAmBenGiey | Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Try my apps:
    The Ultimate Currency Converter and T2G - BloGFeed

  • Desktop Manager for BB Tour 9630 keeps crashing

    Hubby and I both have tours. We updated to Desktop manager 6.0. His works fine off his computer.  Mine will load the software, run once and then crash indicating that Blackberry software has stopped working.   I am on Window 7 64 bit on an HP computer.   We have tried uninstalling the software, backing up the files and reloading several times with the same result.  I uploaded the recent 6.0.24 (or whatever it was) a few weeks ago with the same result.  If  I go back to version 5.0 I can run that desktop manager.
    I do have some video files on my phone my husband does not.
    Is there a reason and a fix for this problem?  

    Hi,
    I am not sure what may be causing your crash, but you might try running the program with the compatibility mode set to Windows Vista.  If the program keeps crashing, you can delete the program and download the 5.0 version from http://na.blackberry.com/eng/services/desktop/system_requirements.jsp#tab_tab_5.0 and go back to that verison.
    Doc

  • I downloaded Firefox 7 but it keeps asking to upgrade my foxfire.

    I thought I already had Firefox 7 the newest upgrade but my computer keeps asking me to upgrade to 3.6...I would like to know which Firefox I have.

    Remove "MacKeeper" as follows. First, back up all data.
    "MacKeeper" is a scam with only one useful feature: it deletes itself.
    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
    If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
    In the Finder, select
              Go ▹ Applications
    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
    ☞ Quit MacKeeper before dragging it to the Trash.
    ☞ Let MacKeeper delete its other components before you empty the Trash.
    ☞ Don't try to drag the MacKeeper Dock icon to the Trash.

  • Desktop Manager connection help needed

    I have a new macbook running Snow Leopard and a Blackberry 9700 Bold running the RIM 5.0 software. 
    When I first got this Mac, I downloaded and installed desktop manager, and had no problems syncing my address book and calendar with the mac address book and calendar. 
    A few days ago I was attempting to clear the cache on Google Maps on my Bold, and it triggered JVM 102. I was unable to reload the apps from the mac, so I used my old PC and did a successful application loader. (formally worked in bb support doing this all day long, so i'm fairly certain this didnt cause the issue).
    After this point, I can still sync with the PC with no problems, but the Mac will not connect to the device. 
    What happens is:
    - Desktop manager begins "connecting to device"
    - device asks if i want to turn on mass storage (selecting yes or no makes no difference)
    - mac gains access to blackberry media card for a moment 
    - device gets solid red light, and reboots
    - desktop manager says "waiting for device to restart"
    - when device finishes booting, desktop manager says it was unable to connect
    - mac gives errors about not ejecting properly
    - bold reboots again
    I have tried uninstalling and reinstalling the desktop manager
    I tried using pocketmac but i refuse to pay them 4.99 for the "free download" accellerator
    I tried missing sync but the trial/beta is invalid and they want me to buy the full program
    I went into library/preferences and deleted all blackberry/rim related files, as well as searched entire mac for any blackberry/rim/research in motion files and deleted them, restarted the mac, and reinstalled DM, still having same issue
    Connected back to PC again, still able to sync with no problems
    Please help or let me know if there is any other information needed to try and help!!

    Hi hnigrone and welcome to BlackBerry Support Community Forums,
    When you reloaded the handheld software, did you perform a clean application load on the BlackBerry smartphone?  You can find the steps for a clean application load outlined in the following BlackBerry Knowledge Base article:
    http://www.blackberry.com/btsc/KB11320
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Desktop Manager 5.0 searches for device upgrades

    Hi...yesterday, in my infinite wisdom, I decided to upgrade the Desktop Manager from 4.5. I started by upgrading to 4.7and I let it "check for upgrades." When it finished, it found 5.0,so, I upgraded again to 5.0--again, letting it check for upgrades. It found some upgrades that weren't real--and RIM tech support walked me through reinstalling the OS, which also deleted all data on my BB but not the 3rd party apps that were installed. So, I re-entered data and today, I've got things up and running just fine. Also,the Desktop Manager works just fine, synchronizing with Outlook and making backups.
    I've begun to find this "checking for updates" behavior annoying, so, I read here and found that I can modify the installation from Add/Remove Programs (I'm using XP, SP3). I made the change (set "check for updates" to "not installed on this computer" and removed the check from the box on the final screen), and then I rebooted the computer.
    The "check for updates" link no longer appears in the BB Desktop Manager, BUT, each time I plug in my device, it checks for Device updates. Is there some way to stop this truly annoying behavior? I'm guessing that my actions stopped Desktop Manager from checking for updates to itself but not to the device and I can't find any options to turn off this behavior.
     Thanks!!

    Issues are resolved when software is doing something that is not inherent to its purpose.  This is a prime purpose of DTM.
    That you don't want it to check for device updates does not constitute it being a software bug/issue.
    Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
    BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
    If there is a Theme on my Blackberry, Hedone it!
    If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
    Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
    If your issue has been solved, please mark the post that solved it for you!

  • Cannot Load Applications Using Desktop Manager

    I have a Blackberry Pearl 8130 (through Verizon) and am running Microsoft XP Professional on the PC. Using the About Blackberry Desktop Manger menu item, I find the Desktop Manager version is 4.3.0.15 (Aug 15 2007), the Device Manager version is 4.3.0.7, the Application Loader version is 4.3.0.13, and the RIM program is 1.0.0.35. The Device Software tab has no software listed, although I have several applications installed.
    The problem is that when I try to load a new application, the loader program always gives an error message that it cannot find any new applications even though I point it to a directory that contains both the *.alx and *.cod files. Luckily, so far i have been able to find over the air installation options but that isn't always going to work.
    I have spent hours on this problem, mostly on the the Blackberry website, but so far have been unable to find anything that worked. I even did a full reinstall of all of the desktop and device software--a full half day job.
    Any new ideas would be greatly appreciated.

    frfghtr wrote:
    Could it be that the desktop manager is generic so as to support all blackberrys but the device software is required for programs that will only work on certain models?
    Yep. The Desktop Manager is designed to be universal between BlackBerry Devices, and as handheld code can change for BlackBerry devices often, the configuration files are not included with releases of just the Desktop Manager. You will need to download the relevant handheld code from your carrier to include it.
    PITA I know, but its the only way it can be reliably done.
    Message Edited by Ben on 04-02-2008 03:26 PM

  • BB desktop manager (DM) keeps asking me to update to 5.0 & i'm already at 5.0

    I've already updated my phone to v5.0.0.699, yet the Desktop Manager just said that there is another update available for my phone (The OS, not one of the apps.)
    everytime i connect to bb dm v5.0.1 i receive this message:
    Updated versions of the applications listed below are available for your device.
    and it lists
    bb 5.0.0 core apps
    bb api library
    bb app world
    bb crypto 1 lib
    bb crypto apps api lib
    bb ldap browser lib
    bb maps
    bbm
    bb sec email lib
    brazilian port lang sup
    email setup app
    ehanced gmail plugin
    help
    password keeper
    docs to go
    now.. i KNOW i have all of these app updates because when i bought the phone, it was on these veresions. 
    BUT...  i was sooooo annoyed w/this recurring message i went ahead and clicked 'update now' went through the 30min upgrade of my entire bb and the very next time i connected to bb dm... i received the same exact message.
    super annoying.
    anyone know WHY this is happening?  is there a way to stop DM from stating i have to update. i've tried turning off check for updates automatically, and it still pops up this message.
    of course i can just continue to hit 'cancel' and perform my syncs, but it would be nice to know if there is a fix/way around this.
    thanks in advance to anyone who can help!

    My first BlackBerry Storm 2 recently died. Starting rebooting partially, then flashing a white screen with a small "RESET" window, then rebooting again, over and over.  Had upgraded to 5.0 a few weeks before.  Verizon gave me a new Storm 2, but I keep getting the same "do you want to upgrade" message before every sync, even though the phone already has 5.0.  Yes, I don't think we're alone.  Look forward to a solution.

  • Setting BB Pearl Flip clock to network? Desktop Manager asks for an update to languages.

    The Flip looks appears to require manual time adjustment rather than pulling the date and time information from the local network, either by setting it through options on the clock function, or through the Options - Date & Time menu.
    My Desktop Manager keeps asking, when launched, an update to the same Danish, Norwegian, and Swedish languages.  How do I turn it off?

    I'll try to answer to some of your questions.
    The Media Card is according to the OS verison on the BlackBerry. The model doesn't really matter.
    Look at Options > About, third line down beginning with a "v.4.xxx".
    Maximum capacities:
    BlackBerry Device Software Media Card Size Limit
    BlackBerry Device Software 4.2.0 -- Up to 2 GB
    BlackBerry Device Software 4.2.1 -- Up to 4 GB
    BlackBerry Device Software 4.2.2 -- Up to 4 GB
    BlackBerry Device Software 4.3.0 -- Up to 8 GB
    BlackBerry Device Software 4.5.0 -- Up to 8 GB
    BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB
    BlackBerry Device Software 4.6.0 -- Up to 32 GB
    if your issue solved set "Solution" mark at the relevant post

  • HP remote connection manager keeps asking trusted computer...

    Hi, I am actually working with HP Thinclient T610. The thinclient has 2 differents users, admin and  basic operator. The login passes by a USB RFID reader, so the  local Thinclient ports needs to be transfered to the remote connected VM. The Remtote Desktop Protocol is used to get onto the VM. The problem is  that the Remote Desktop software keeps asking if the computer is a trustable computer due the ports checked. Even if I checked the remember box, it still reappears every time... I notticed that if I get onto the VM directly with the remote desktop program and I checked this remember box, when I get connected again, the software doesn't ask again. The problem occurs when the Thinclient passes by the HP connection manager... Do you have any ideas of what can be done to stop this popup at every login? Thanks.

    have you checked the Group Policy settings for the Win8 unit?
    Control Panel / Administrative Tools / Edit Group Policy /Computer Configuration / Windows Settings / Security Settings /
    Local Policies / Security Options
    make sure "Interactive Logon: require smart card" is disabled
    Apply and save the GPO,
    open CMD prompt and type gpupdate /force
    It may take a few reboots to take effect, but see if that helps.

  • Hi, I downloaded, activated, registered both on my laptop and desktop Adobe CC InDesign and Illustrator.   I am paying a monthly fee.  The problem is, when I start my program, it keeps asking me to register my program and it says my free trial is over.

    Hi, I downloaded, activated, registered both on my laptop and desktop Adobe CC InDesign and Illustrator.   I am paying a monthly fee.  The problem is, when I start my program, it keeps asking me to register my program and it says my free trial is over.
    Can you check into this for me.

    If you want Adobe to check it you'll need to contact them (use CHAT) but you could try checking whether you just need to SIGN IN to your apps.

  • Downloaded new version for laptop - dislike greatly - asked to download for desktop, said "No Thanks" - keeps asking - WHY? I don't want it!

    downloaded new version for my laptop - don't like it at all - when asked to download for my desktop, I replied "No Thanks" - but keep getting asked - WHY? I don't want it! If I said "No Thanks" . . . then honor that . . . I didn't hit "Remind Me Later" . . . but you keep reminding me! Don't

    Office 2011 is the current boxed version for the Mac. The two versions are Home and Business. The difference (besides price) is that the Business version includes Outlook. Both contain Word, PowerPoint and Excel.
    Actually, the Home version also has Outlook hidden on the disk. If you decided later you want to use Outlook, you can call Microsoft for an unlock code to install it from the Home version disk. The unlock cost is essentially the difference between the Home and Business versions.
    You mentioned Office 2013, but that's the current Windows version. MS hasn't really stated one way or another if there will be a feature comparable boxed Mac version. If there is, it looks like we won't see it until sometime in 2014. To get the current functionality of Office 2013 in a Mac product, you'd have to purchase the subscription based Office 365.
    It does depend on your needs. Often, Office must be used for true compatibility with people you work, or collaborate with. It also has many features the free alternatives don't offer, and can't import or replicate. Otherwise, as Gary noted, Open Office is a good free choice.

  • Syncing-BB desktop manager keeps telling me I'm not connected to the internet.

    New at my BB 8350i.  When I try to sync with email/calander/contacts, I keep getting the message "computer not connected to the internet, make sure you have an internet connection and try again."  I AM connected, and I've tried everything I can think of.  Adding router address manually, diconnecting bluetooth and wi-fi on my bb.  I'm at a stand still.  Does anyone have any suggestions?  I'm using Outlook.  I've synced other devices in the past with no issues...frustrated.

    Please read the FAQ about the desktop manager.
    http://supportforums.blackberry.com/rim/board/message?board.id=NewBlackBerryUsers&thread.id=125&jump...
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Desktop Manager keeps crashing

    Anyone else have this happen?
    I had version 4.7 installed, everything working fine until I got a series of crashes - unistalled and re-installed to find the same problem.
    Just unistalled completely using the instructions here: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206
    reinstalled to version 4.7 from my original CD, and it crashes soon after the program starts.
    Clicking the send error report/more info option through windows asks me to downgrade to 3.6.  I have tried that with the same result as well...any suggestions?

    Hi catomi01 and welcome to the BlackBerry Support Community Forums!
    Are you seeing any error messages when the BlackBerry Desktop Manager crashes?  Does it crash at any particular time, i.e. during synchronization?
    Thanks
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • App Store keeps asking me to download update for "Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client

    Hi, the App Store keeps asking me to download the update Remote Desktop Client Update 3.8.2 v1.1 but I have never purchased Remote Desktop Client so I am unsure why it is asking me to and worry that someone is trying to spy on me!  Does anyone know why this is?  Thanks in advance!

    I find it interesting that since Screen Sharing is available, and works "just fine" that a Remote Desktop Client would be needed to be installed.
    I installed it, but I'm not sure why.
    I found the updated application in /System/Library/Core Services/RemoteManagement/ARDAgent
    Which is also where the screen sharing and vnc bundles live.  I clicked on it to see what would happen -- nothing.
    I found these ports in another discussion
    TCP and UDP port 3283
    TCP and UDP port 5900.  (Also used for Screen Sharing in OSX 10.5 and later)
    port 22
    This page confirms their use along with the use of other ports:
    TCP and UDP ports used by Apple software products - Apple Support
    Additionally TCP port 5432 is used by ARD
    Having recently noticed (through "network utility" that my computers have had a "ton" of open connections.
    This severely hurt system performance.
    I note that neither my Airport Express nor my Mac can set up a firewall on these ports.
    While I haven't noticed the ARD ports being used, I cannot help but wonder if this is set up for a CIA/NSA backdoor into my computers.
    On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time".  ;-)

Maybe you are looking for

  • SQL 2005 Patch installation fail

    Hi all I am having error on installing KB2716429... currently the SQL server is build no. 9.0.5057 here following is the error 11/30/2013 09:46:45.484 ================================================================================ 11/30/2013 09:46:4

  • How to install the FRMI to Web Server 7.0

    Hi I need a little help, which is like being able to install the service FRMI web server, when the installation made the mistake of telling it not to install the service for the initialization at system start up. How can I add it to boot, Web Server

  • Video sent as MMS, not as a iMessage (send as sms option is disabled)

    Hi, everything works great on my iPhone 4S 64GB iOS6. By the way, today I tried to send a videoclip thru iMessage to another iPhone 4S with iOS6, I was connected at my WiFi, the iPhone displayed the error "iMessage not sent, retry please" or somethin

  • I have forgotten the root password

    I have forgotten the root pasword on my powerbook, how do I reset it?

  • Fault Policies SOA 11g

    Hi All, Presently my Fault Policies file looks like <?xml version='1.0' encoding='UTF-8'?> <faultPolicies> <faultPolicy version="2.0.1" id="RejectedMessages"> <Conditions> <faultName xmlns:rjm="http://schemas.oracle.com/sca/rejectedmessages" name="rj