Desktop Manager 5.0.1.18 uninstall errror

Question

I seem to be trapped with a no-longer working Desktop Manager.  At one recent point I had Manager 5.0.1.18 and 6.0.1 both installed on my computer.  I tried to upgrade to 6.0.2 but got the error message that Windows XP SP3 was required, so I downloaded it.  It made my rather old computer at work just to slow to deal with, so I uninstalled SP3 whereupon 6.0.2 would not work, so I uninstalled it.  In the course of all this I tried to uninstall 5.0.18 but it wouldn't uninstall because the msi was missing.  I searched for it and found three, none of which worked.  Now 5.0.1.18 isn't working either.  I cannot reinstall it because basically it no longer exists.  If I try to reinstall from my original CD, it won't do it because it says that a more current version of DM is already installed.  If I try to install a newer version of 5.0 it won't do it because it can't uninstall the old one.  I tried the fix(s) in KB04272  but none of the four will work.  #1 is using control panel and gives the missing msi message, #2 just didn't work and gave me the error about the more current version already installed, #3 is really #1 again, and  #4 won't work, because RIM doesn't have the matching version of DM (5.0.1.18) available anywhere I can find and it seems to be VERY specific as to version since I have found three that must go with older versions none of which work.  You can probably tell from my verbosity that I'm getting frustrated and frankly pissed.

Answer 1

I seem to be trapped with a no-longer working Desktop Manager.  At one recent point I had Manager 5.0.1.18 and 6.0.1 both installed on my computer.  I tried to upgrade to 6.0.2 but got the error message that Windows XP SP3 was required, so I downloaded it.  It made my rather old computer at work just to slow to deal with, so I uninstalled SP3 whereupon 6.0.2 would not work, so I uninstalled it.  In the course of all this I tried to uninstall 5.0.18 but it wouldn't uninstall because the msi was missing.  I searched for it and found three, none of which worked.  Now 5.0.1.18 isn't working either.  I cannot reinstall it because basically it no longer exists.  If I try to reinstall from my original CD, it won't do it because it says that a more current version of DM is already installed.  If I try to install a newer version of 5.0 it won't do it because it can't uninstall the old one.  I tried the fix(s) in KB04272  but none of the four will work.  #1 is using control panel and gives the missing msi message, #2 just didn't work and gave me the error about the more current version already installed, #3 is really #1 again, and  #4 won't work, because RIM doesn't have the matching version of DM (5.0.1.18) available anywhere I can find and it seems to be VERY specific as to version since I have found three that must go with older versions none of which work.  You can probably tell from my verbosity that I'm getting frustrated and frankly pissed.