Desktop Manager 5.0 and Bluetooth

I am unable to get the Desktop Manager Software to recognize the bluetooth connection to my BB.  I cannot execute task 6 step 11 from:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...
 because the Options menu is "locked" with the screen saying "Before you begin, verify that your current BlackBerry device is connected to your computer."  All previous steps have been successfully accomplished.
I am running Windows Vista 64bit.
Thanks!

I have the same problem but the little trick is not working for me. Even though the device manager recognizes my Blackberry Bold and is connected to it, when I fire up The Desktop Manager I get the same message... It is like if the DM does not communicate with the Blackberry Device Manager at all since it is not detecting that the BB is connected there.
Any Help will be appreciated.

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    Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-20 07:49:27.296]
    07:49:27.327|INFO |1|Rim.Desktop.Shell|1|Application Started
    07:49:27.358|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.1.18
    07:49:27.358|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
    07:49:27.358|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
    07:49:27.389|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.13
    07:49:27.420|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.13
    07:49:27.436|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.16
    07:49:27.436|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    07:49:27.452|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.10
    07:49:28.700|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    07:49:28.824|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    07:49:33.894|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
    07:49:33.972|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
    07:49:34.160|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 15000 ms
    07:49:34.300|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x233626A5] UpdateInternalDevice. Current: null New: PIN:0x233626A5
    07:49:34.316|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x233626A5] CachedDevice
    07:49:34.581|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: PIN:0x233626A5
    07:49:34.596|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Device: PIN:0x233626A5 Attached: False Inoperative: False OnlineState: Offline DefaultTransport: Unknown.
    07:49:34.596|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Updating current device.  CurrentDevice: [Null Device] NewDevice: [PIN:0x233626A5]
    07:49:34.596|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] New Device. IsCached: True.
    07:49:34.596|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Device State: Attached: False LoginState: Offline DefaultTransport: Unknown
    07:49:34.643|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
    07:49:34.752|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set
    07:49:34.752|INFO |1|Rim.Desktop.Services.PolicyManager|0|New Policy Set:
    07:49:34.752|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:34.799|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
    07:49:34.815|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
    07:49:34.815|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
    07:49:34.815|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
    07:49:34.815|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnPolicyChanged>b__0()
    07:49:34.815|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 65
    07:49:34.846|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set from cache for device: 233626A5
    07:49:35.392|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
    07:49:36.390|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
    07:49:36.390|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:37.467|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
    07:49:37.482|INFO |9|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:38.481|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
    07:49:38.590|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask] running on thread pool
    07:49:38.590|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:38.621|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
    07:49:38.621|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:38.637|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:38.652|INFO |8|Rim.Desktop.Media|38050|Loading datasource for PicturesDesktop
    07:49:39.042|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    07:49:39.042|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 398
    07:49:39.258|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
    07:49:39.419|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:49:39.419|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 794
    07:49:39.419|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:49:39.497|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__24()
    07:49:39.497|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 908
    07:49:39.528|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
    07:49:39.528|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:39.544|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__4()
    07:49:39.544|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 20
    07:49:39.544|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
    07:49:39.544|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:39.575|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
    07:49:39.575|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:39.622|INFO |8|Rim.Desktop.Media|38050|Loading datasource from: Rim.Media.Source.DataSourceSnapshot
    07:49:39.887|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:49:39.887|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 299
    07:49:39.887|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:49:39.934|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a()
    07:49:39.934|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 376
    07:49:39.934|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE] running on thread pool
    07:49:39.934|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:39.934|INFO |8|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
    07:49:39.934|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:39.965|INFO |12|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
    07:49:40.293|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
    07:49:40.293|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 354
    07:49:40.371|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: WMP
    07:49:40.386|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartLibraryLoadInBackground>b__3()
    07:49:40.386|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 455
    07:49:42.804|INFO |8|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask] running on thread pool
    07:49:42.804|INFO |8|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:42.804|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
    07:49:42.804|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:42.804|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:42.804|INFO |8|Rim.Desktop.Media|38050|Loading datasource for VideosDesktop
    07:49:42.820|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
    07:49:42.820|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 6423
    07:49:42.836|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
    07:49:42.836|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    07:49:42.836|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41
    07:49:42.867|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
    07:49:42.867|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:49:42.867|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 63
    07:49:42.867|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:49:42.867|INFO |8|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__24()
    07:49:42.867|INFO |8|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 68
    07:49:43.475|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    07:49:43.475|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    07:49:45.753|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
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       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
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       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.OnWindowStateChanged(WindowState windowState)
       at System.Windows.Window._OnWindowStateChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
       at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
       at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
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       at System.Windows.Window.set_WindowState(WindowState value)
       at Rim.Desktop.Shell.ViewModel.MainWindowSettings.window_Loaded(Object sender, RoutedEventArgs e)
       at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
       at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
       at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
       at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
       at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
       at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
       at MS.Internal.LoadedOrUnloadedOperation.DoWork()
       at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
       at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
       at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
       at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
       at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget)
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
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       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
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       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    07:49:45.768|FATAL|1|Exception|0|Fatal Error
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
       at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
       at System.Windows.Media.MediaContext.CompleteRender()
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.OnWindowStateChanged(WindowState windowState)
       at System.Windows.Window._OnWindowStateChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
       at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
       at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
       at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
       at System.Windows.Window.set_WindowState(WindowState value)
       at Rim.Desktop.Shell.ViewModel.MainWindowSettings.window_Loaded(Object sender, RoutedEventArgs e)
       at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
       at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
       at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
       at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
       at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
       at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
       at MS.Internal.LoadedOrUnloadedOperation.DoWork()
       at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
       at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
       at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
       at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
       at System.Windows.Media.MediaContext.Resize(ICompositionTarget resizedCompositionTarget)
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.ShowHelper(Object booleanBox)
       at System.Windows.Window.Show()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    07:49:49.154|INFO |8|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] running after delay on thread pool
    07:49:49.154|INFO |8|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:50.838|INFO |4|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread
    07:49:50.838|INFO |4|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA
    07:49:50.838|INFO |14|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:49:50.838|INFO |14|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 0
    07:49:51.306|INFO |8|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__0()
    07:49:51.306|INFO |8|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2157
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-20 07:50:38.784]
    07:50:38.824|INFO |1|Rim.Desktop.Shell|1|Application Started
    07:50:38.865|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.1.18
    07:50:38.866|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
    07:50:38.866|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
    07:50:38.874|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.13
    07:50:38.880|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.13
    07:50:38.885|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.16
    07:50:38.891|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    07:50:38.893|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.10
    07:50:39.985|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    07:50:40.145|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    07:50:45.296|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
    07:50:45.396|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
    07:50:45.651|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 15000 ms
    07:50:45.777|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x233626A5] UpdateInternalDevice. Current: null New: PIN:0x233626A5
    07:50:45.779|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x233626A5] CachedDevice
    07:50:45.998|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: PIN:0x233626A5
    07:50:46.001|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Device: PIN:0x233626A5 Attached: False Inoperative: False OnlineState: Offline DefaultTransport: Unknown.
    07:50:46.006|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Updating current device.  CurrentDevice: [Null Device] NewDevice: [PIN:0x233626A5]
    07:50:46.006|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] New Device. IsCached: True.
    07:50:46.010|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Device State: Attached: False LoginState: Offline DefaultTransport: Unknown
    07:50:46.032|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
    07:50:46.109|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set
    07:50:46.110|INFO |1|Rim.Desktop.Services.PolicyManager|0|New Policy Set:
    07:50:46.116|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:46.142|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
    07:50:46.156|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
    07:50:46.156|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
    07:50:46.162|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
    07:50:46.164|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnPolicyChanged>b__0()
    07:50:46.165|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 48
    07:50:46.185|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set from cache for device: 233626A5
    07:50:46.856|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
    07:50:48.078|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
    07:50:48.078|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.170|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
    07:50:49.206|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
    07:50:49.208|INFO |9|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.277|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask] running on thread pool
    07:50:49.277|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.321|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
    07:50:49.337|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.352|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.360|INFO |8|Rim.Desktop.Media|38050|Loading datasource for PicturesDesktop
    07:50:49.675|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    07:50:49.675|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 322
    07:50:49.809|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
    07:50:49.852|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:50:49.852|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 515
    07:50:49.852|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:50:49.940|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__24()
    07:50:49.940|INFO |8|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 663
    07:50:49.940|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
    07:50:49.941|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.957|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__4()
    07:50:49.957|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 16
    07:50:49.958|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
    07:50:49.958|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.973|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
    07:50:49.973|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:49.999|INFO |8|Rim.Desktop.Media|38050|Loading datasource from: Rim.Media.Source.DataSourceSnapshot
    07:50:50.282|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:50:50.282|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 308
    07:50:50.282|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:50:50.356|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a()
    07:50:50.357|INFO |8|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 398
    07:50:50.357|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE] running on thread pool
    07:50:50.357|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:50.363|INFO |8|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
    07:50:50.389|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:50.428|INFO |12|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
    07:50:50.755|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
    07:50:50.789|INFO |12|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 396
    07:50:50.817|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: WMP
    07:50:50.822|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartLibraryLoadInBackground>b__3()
    07:50:50.822|INFO |8|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 465
    07:50:51.717|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    07:50:51.719|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    07:50:52.210|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
    07:50:52.211|INFO |4|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4132
    07:50:52.211|INFO |4|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask] running on thread pool
    07:50:52.211|INFO |4|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:52.212|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
    07:50:52.212|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:52.213|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    07:50:52.213|INFO |4|Rim.Desktop.Media|38050|Loading datasource for VideosDesktop
    07:50:52.265|INFO |4|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
    07:50:52.265|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    07:50:52.265|INFO |4|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 52
    07:50:52.277|INFO |4|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
    07:50:52.278|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__10()
    07:50:52.278|INFO |4|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 65
    07:50:52.278|INFO |4|Rim.Desktop.Media|38050|LoadDataSource: Finished
    07:50:52.282|INFO |4|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__24()
    07:50:52.283|INFO |4|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 71
    07:50:53.469|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
    Thanks.

  • Synchronization Problems with BlackBerry Desktop Manager 4.5v and Windows Mail Client

    BlackBerry (RIM) Desktop Manager 4.5v synchronization setup does not work properly. I cannot synchronize my desktop calendar because the only desktop application formats available are (<None>, Ascii Import/Export and Yahoo), Windows Mail is not an option!
    I contacted BlackBerry and the only response I received was that I need the Outlook Express program to synchronize my desktop calendar.
    Microsoft upgraded from the Outlook program to Windows mail to provide a better program, which I happen to like! The idea of purchasing the Outlook Express software when there is nothing wrong with my current mail program does not make any sense to me! And will BlackBerry support any Vista system issues if there are any compatibility problems with the old Microsoft mail client?
    Has anyone contacted BlackBerry about this issue? Any ideas how to fix this problem?
    Why can’t Blackberry (RIM) resolve the synchronization issue? In addition to this problem, you may find that the Desktop Manager Device Switch Wizard does not function with the Treo 650 and BlackBerry 8830 and the Advanced feature in Backup and Restore does not seem to save the any files that you want to restore.
    BlackBerry Please Help!
    Note:
    Microsoft Office Standard 2007 is $399, really expensive! Not sure if you can purchase the mail client separately.
    - Microsoft website: [“Outlook Express has been replaced by Windows Mail, an improved e‑mail program with enhancements such as junk e‑mail filtering and protection against phishing messages.”]

    Hello My8830
    You can only synchronize contacts with Windows Mail - you can not synchronize calendar, memos, or tasks.  Outlook express does not have these items, and the version of Windows Mail that I am running also does not have them.  Windows Calendar is seperate from windows mail on my version of Vista.
    So to clarify it all, downgrading to Outlook Express will still not get you calendar synchronization as it does not have a calendar.
    Cheers

  • Desktop manager v4.7 and Lotus Organizer

    This may well be an FAQ, but I've upgraded my desktop manager from 4.2 to 4.7 and seem to have lost the ability to sync with Lotus Organiser.  Has it bee nremoved - can you tell which is the last version that _does_ sync with LO6?
    Thanks in anticipation.
    Brian Read

    Hi and welcome to the forums!
    Lotus Organizer 6.0/6.1 was only supported until the 4.2 version you were on.
    Please see the attached link.
    Thanks,
    Bifocals
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=2&docTy...
    Message Edited by Bifocals on 01-10-2009 03:04 AM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Backup hangs using Desktop Manager 5.0 (and 4.7)

    Hello,
    I have a Blackberry 9630 (on Telus) running OS 4.7.1.40. Whenever I try to backup my phone using DM 5.0.0.11 (as well as with the previous version 4.7xx) I get a window that reads "Transfer in progress" but nothing happens -- the window just hangs. The progress bar doesn't advance at all. I've even tried backing up individual components (ie. Address book) and I get the same thing.
    I found a number posts suggesting that I clear out the browser cache or do a hard reboot, but that hasn't helped in my case.
    I haven't tried re-installing the OS (hopefully that's just a last resort). The only other factor I think of is that I imported all of my data from my old 8130 into my 9630 (without any problems).
    Any thoughts?
    Cheers.

    Hi and Welcome to the Forums!
    This KB has information about that message -- hopefully it contains something useful for you.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • Can I use Bluetooth to sync Blackberrry Bold diary and contacts with Desktop Manager (versions 6 or 7)?

    I have successfully set up a Bluetooth connection with my PC.  Can anyone tell me it is possible with either (or both) versions of the Desktop Manager software?  (i.e. update all info without need for a cable connection using a Blackberry Bold 9900)
    Many thanks!
    Clive

    Manual device OS upgrade instructions:
    1. First locate your carrier and the OS file you wish to use.
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
    3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
    4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
    5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
    6. remove internet connection to PC and reboot PC.
    7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
    8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
    Enjoy the new OS.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
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    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Bluetooth Desktop Manager communications - a Solution

    There has been some chat about this already on this forum, but I haven't seen a simple statement of the problem, its cause, and the solution.  As of today I have a Blackberry (an 8310) successfully resyncing over Bluetooth, so here's a quick summary.
    The Problem (if you have one)
    ======================
    You can't get the "Synchronize" Option in Blackberry Desktop Manager 4.1-up to work over Bluetooth with your Blackberry.  (And for this discussion we will assume that you CAN get it to work over USB - just not over Bluetooth.
    The Cause
    ========
    The cause is that your computer and your Blackberry are not communicating properly over Bluetooth.  You may have no Bluetooth connectivity between the two at all, or it may seem that you have the BB and computer properly paired - either way it is an illusion and makes no difference.  If you can't complete the following on your computer - get to the Options/Connection Settings dialog box in Desktop Manager, check the "Enable Bluetooth Support" box, hit "Configure Bluetooth", hit "Add" and then successfuly see and add your BB handleld - then you can safely assume you do not have the proper type of Bluetooth connection you need to make it all work properly for the BB.  Quit trying and read on.
    Assuming you have Bluetooth on your computer working properly for other uses (ie. not broken), that you have Bluetooth discoverability turned on for both computer and BB and that your BB is healthy, the problem is with the Bluetooth drivers on your computer.  Specifically the problem is that many Bluetooth drivers handle the usual Bluetooth functions like audio connection and networking, but NOT the one function you need, which is data transfer.  Hence these drivers - which are almost always proprietary, non-Microsoft drivers - may work just fine for many purposes but they will never, ever talk to your BB in the way that you need them to.
    The solution is to replace the Bluetooth driver you have with the generic Microsoft Bluetooth driver from Service Pack 2 or later.  These Service Packs are easy to download and install from Microsoft, but the trick is that this does NOT replace the Bluetooth drivers your computer is actually using.  Even deleting the Bluetooth drivers doesn't work because the computer instantly realizes it is missing the driver, looks for the appropriate Okie Fenokee brand driver that goes with the Okie Fenokee Bluetooth driver definition still sitting there in your proprietary computer, thoughtfully re-installs it and leaves you back right where you started.
    The Solution
    =========
    The solution is easy once you know.  I DO NOT PROMISE what this may do to other Bluetooth applications you have working perfectly right now, so if Grandma's kidney dialysis machine is hooked intimately to your working Bluetooth setup as it is right now, then proceed no further.  Otherwise, hit "Start" and right-click on My Computer, then left-click on "Properties".   Choose "Hardware", then "Device Manager".  Find "Bluetooth Radios" in the list you get, expand it, and then delete EVERY entry you get below it in the hierarchy.  Now get back out of all that.  You have left your computer with a piece of hardware (the Bluetooth radio) and absolutely no software to drive it.  Your computer will realize this and immediately start searching for software (drivers) to remedy the problem.  It will ask you where to search, so make sure it either picks up the current MICROSOFT drivers from the web or the MICROSOFT drivers you have lying around (unused, till now) on your computer from a previous installation of Service Pack 2 or higher.  This is easily checked just by going back into My Computer/Properties/Hardware/Device Manager/Bluetooth Radios and looking.
    Give it all a minute to settle and then the previously-mentioned procedure- get to the Options/Connection Settings dialog box in Desktop Manager, check the "Enable Bluetooth Support" box, hit "Configure Bluetooth", hit "Add" and then successfuly see and add your BB handleld - should work.  Moments later you'll see the PIN of your BB appear at the top of the Connection Settings dialog box, a sure sign of success.  Now just go ahead and finish configuring Desktop Manager as you would normally, do the Sync and all's well!  Contrary to some beliefs you do NOT need to do one successful USB sync before Bluetooth synce will work; the Bluetooth problem is entirely about having the right Bluetooth drivers that can cope with the special needs of the BB.
    Hope this helps and good luck! 

        Your solution sounds pretty good but doesn't work for me.  I'm running Vista with service pack 1 and two USB-Bluetooth adapters I've bought have no Microsoft driver.  The manufacturer's driver works great but device manager does not find a Microsoft driver.
        Is there a registry key I can modify?  What about a list of compatible USB-Bluetooth adapters?
        I'll try another adapter from a different manufacturer but most of them do not list Vista as a supported os.
        By the way.  Just what is so special about the Microsoft driver that Desktop Manager needs?  The whole point of a Bluetooth and USB interface is to isolate the app from the implementation to avoid just this type of circumstance. Almost implies that Desktop Manager doesn't support Vista.
    Thanks,
    Bill

  • Desktop management and Remote access on OES 2 SP1?

    I am preparing a migration of several servers from NW 65. SP6 to OES 2 SP1 Linux. One of those servers has ZENworks 7 Desktop Management/Middle tier server installed.
    I am seeing statements in the documentation which make me wonder.... We use Desktop Management mostly for remote access, only now and then for inventory. I can live with the idea of doing a fresh install of ZENworks 7 desktop management following migration, and then importing the workstations anew.
    I am planning on upgrading to ZENworks 10 later in the year. However, under the circumstances I am wondering if the migration might be a good time to jump to ZENworks 10 Configuration Management? I understand that Console1 goes away(?) but I do not understand what is to take the place of Console1.
    Do any of you have experience with making that leap? What are the major considerations I should be looking at?

    tkindig,
    It appears that in the past few days you have not received a response to your
    posting. That concerns us, and has triggered this automated reply.
    Has your problem been resolved? If not, you might try one of the following options:
    - Visit http://support.novell.com and search the knowledgebase and/or check all
    the other self support options and support programs available.
    - You could also try posting your message again. Make sure it is posted in the
    correct newsgroup. (http://forums.novell.com)
    Be sure to read the forum FAQ about what to expect in the way of responses:
    http://forums.novell.com/faq.php
    If this is a reply to a duplicate posting, please ignore and accept our apologies
    and rest assured we will issue a stern reprimand to our posting bot.
    Good luck!
    Your Novell Product Support Forums Team
    http://support.novell.com/forums/

  • Desktop manager 7.1 fails to restore Contacts and Calendar from backups

    Today I discovered that I lost my contact and calendar lists on my playbook after upgrading to OS version 2.1.0.1032.
    As a precaution I backed up my device data and apps using desktop manager 7.1 and used windows explorer to duplicate my media folder using the Z:drive option before I started the OS upgrade.
    Since I learned how to deal with lost device data and apps on my BB smart phone I was confident that I could apply this knowledge to my Playbook too, just in case something happened.
    Well, something happened. My PlayBook backup file became a trap even so the desktop manager manual said: “To restore all your smartphone data or tablet data, click All device data and settings.”
     If one ‘thinks’ the phone learning curve can be applied to the Playbook one is doomed as I found out today. The PlayBook backup function for the contact and calendar listing behaves differently than for the BB phone. There is no warning in Desktop Manager 7.1 which says: “This backup file excludes contact and calendar data files which were manually built by the user and are not part of a synced email server”.
    So this posting is about letting other users know to be aware of some OS 2.1.0.1032 short comings. If your contact and/or calendar list was manually built, i.e. it was not linked to an email account you might encounter the above issue.
    When I noticed that my contact and calendar file did not sync with my email account I started to use my contact list for everything useful to remember not just contacts. There were many extra fields available in the PlayBook contact list which could not be matched with the limited fields found in other synced contact lists. So I built a big ‘Good to Know’ file with all kinds of info hoping that one day I could use it also with BB10.
    Unfortunately this OS version wiped my contact and calendar lists which none of the other OS updates were able to do and the ‘Restore’ option via desktop manger 7.1 did not work!!!.  So it looks like some engineering wizard at RIM is trying to upset the non-linked contact list users with this release version.
    I hope RIM finds this ‘group of moles(?)' and deals with these engineers before they can do anymore damage. Remember RIM, the object is to enjoy new updates not to fear them. It would be nice if desktop manager 7.2 would alert us users with a warning or lets us export these files via another tip like: “How can I back up contact and calendar files for the PlayBook“. I realize as of today that this problem was with me all along but came only to light after this OS release wiped my 2 lists completely. There is also no hint in the PB or Desktop user manuals!
    For the time being I will use only my phone’s contact and calendar lists via the bridge as a work around  but I hope the responsible RIM manager reads this postings and tells his engineers to go forward not backwards. Tell them to include a backup feature for non-linked contact and calendar data in 7.2. Not everybody has linked data files or if this is RIM’s intention then let us users know upfront that one could loose his/her data.
    If you ‘liked’ this posting click the ‘Thumb up’ box near by even so this issue has no solution at this point in time. Let’s hope RIM deals with this issue eventually.

    Here is a new KB article re: this issue:
    http://www.blackberry.com/btsc/KB32774
    If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
    If your issue is resolved, don't forget to click the Solution button on the resolution!

  • Blackberry Curve 8330 and Desktop Manager v5.0

    I have a BB curve 8330 running the current device software, BB Desktop manager v5.0 and Outlook 2007 on Windows Vista and have just recently experienced problems syncing.  I continue to get an error message such as below...
    Faulting application DesktopMgr.exe, version 5.0.0.11, time stamp 0x4a4bd539, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1dc, application start time 0x01ca41d751046e2b.
    I've tried everything I can think of from reinstalling DTM, previous versions of DTM...getting rid of the "intellisync" folder that others have discussed...scanning my PST and OST files for errors, reconfiguring the sync settings...all with the same result.  Everything is fine until it goes to read the calendar off of outlook and sync it...then it crashes saying the program has to close and windows will notify me if there is a solution....I've even tried running DTM with Vista's "Administrator" option and no dice...
    I'm thinking this is an issue either with DTM or with the latest Vista Update (Windows 7 can't come soon enough!)....anyone else have any other ideas as to what this could be??? 

    Hi and Welcome to the Forums!
    While you have tried many things, I cannot tell if you have tried this...so apologies if it is redundant in any way.
    I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
    1) Remove your device OS update package from your PC (add/remove programs)
    2) Cleanly uninstall the RIM DTM software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    3) Get a fresh download of the RIM DTM software:
    http://na.blackberry.com/eng/services/desktop/
    Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
    KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
    4) Download (to your PC) a fresh copy of your device OS package from your carrier:
    http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
    5) Install DTM to your PC
    6) Install (also to your PC), the device OS package
    7) Start the organizer configuration over:
    KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Installation and Connection Error with Desktop Manager and Curve 3G

    I just installed Desktop Manager 6.01 and then tried connecting my Curve 3G to the system using the accompanying USB cable.. But there was a connection error.. so i did a bit searching on the net and went to (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125)  which gave me a solution to install m\y driver.. But when i try to manually install my driver, it shows an error   "THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS DISABLED OR IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT"  now the USB is working because my phone is being recognised by the laptop and moreover in the device manager od my Vista, Blackberry is being shown... I cn see in drivers that Drivers have been installed but the drive Information such as Version, date is not available and the driver is unsigned...  
     Can someone tell me what exactly might the problem?? any reply will be appreciated..

    I encountered the same issue, Not sure if you'll have the same results, but all i did was enable windows updates, and did an automatic driver update from the web (as in from windows updates) and after a reboot, all was back to normal.
    hope that helps,

  • Problems Connecting Device To Desktop Manager and Apploader.exe

    Just got a new BB8900 last Friday. On Monday, I encountered a Reload Software: 552 error code and after checking online forums for options on how to fix I ultimately had to reinstall the operating system and reinstall new apps that weren't archived by the reinstall process. Because I feared getting this error again whenever I rebooted the device, I immediately made backups every hour as I was reconfiguring the device and adding back my apps.
    Today I was going to do another backup for good measure and once I connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: DesktopMgr.exe
    Application Version: 5.0.0.11
    Application Timestamp: 4a4bd539
    Fault Module Name: DesktopMgr.exe
    Fault Module Version: 5.0.0.11
    Fault Module Timestamp: 4a4bd539
    Exception Code: c0000005
    Exception Offset: 000d68f5
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: c4a7
    Additional Information 2: 473b2e845affd1758ca8e66121386d63
    Additional Information 3: 83e8
    Additional Information 4: 72466a8a5092651f7fe609f9ec3f3489
    I then tried the APPLOADER.EXE program locating in program files/common files/research in motion/apploader. I had used this program yesterday to try to delete applications 1 by 1 with the hope that one application was causing the 552 error. Now for some reason this program also is having a problem noting the following in the error log file:
    Read from location 1010fffc caused an access violation.
    I've looked through multiple forums and haven't found a solution. What I can tell you is this:
    1) The phone is working fine but I fear rebooting the phone and getting another 552 error (there were two apps deleted that will be fully deleted on reboot). Would hope everything is fine but I've had two of these 552 errors within 24 and the second one came without any warning. If I get this error there is no way to get to my backup since I can't connect to DM without it crashing.
    2) It doesn't appear to be a sync issue but I deleted the Intellisync folder anyway and it didn't fix the problem.
    3) Have rebooted my machine with no change to problem.
    4) Have reinstalled DM Version 5 (this time without the Roxio Media software) with no change to problem.
    5) Because I now get an error when connecting to DM and trying to run apploader.exe, there appears to be a setting on my phone that might be causing the problems (I have no idea what it may be but the APPLOADER program notes a location violation so maybe the Blackberry software is confused about where to find my Apps?)
    6) The BlackBerry device manager works fine and notes my device and applicable serial number.
    After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved folders around on the phone. So getting this problem so soon after everything was working fine is mindboggling.
    Solved!
    Go to Solution.

    Another Update:  I seemed to have found the problem.  While RIM support recommended I do a device wipe I pushed back since the rest of the phone functionality seemed to work fine.  I opted to begin removing applications from the phone one by one and then trying to connect to Desktop Manager. 
    Once I removed the ZDNet Tech News For IT Professionals and rebooted the phone, I was able to connect and do a backup. I'm sure this app works fine for almost everyone else, but for some unknown reason (maybe it conflicts with another app on my phone), Desktop Manager did not like it and shut down. I initially reinstalled it again and was able to do another backup but an hour later Desktop Manager shut down again (perhaps in doing an update on news it creates a conflict with Desktop Manager).
    Anyways summary of learnings since my issue seemed to be somewhat uniqueCurve 8900)
    1) If Desktop Manager shuts down and you've tried other solutions on forums such as deleting the Intellisync folder and reinstalling Desktop Manager, try deleting applications 1 by 1 and rebooting the phone before trying to connect again to Desktop Manager.
    2) If you have had this problem, do frequent backups and keep track of what you add to your phone so in case there's a problem you know the most recent apps to remove (in my case I couldn't get to my latest backup since DM would shut down with the app conflict).
    3) Only consider a device wipe if you have exhausted your apps removal testing.  Apps which came on your phone which note the vendor in the About section of the app as RIM should be fine.  Also while apps on AppWorld are being offered by BlackBerry there is no certainty that they will work on your phone.

  • Help plz - Desktop manager

    Ive been browsing around the forums and net for two days and cant find a fix to help me. I cant get the desktop manager to work on my computer. bluetooth options is greyed out and when i plug the phone in via usb cabel it doesn't recognize it.
    Its not a bluetooth issue cause i can connect to the phone using bluetooth connection wizzard in windows vista and i can connect to the computer and make a paring from my phone. so theres no problem between the computer and the phone via bluetooth. Everytime i get home the phone automatically connects. So how do i get the desktop manager to recognize that bluetooth is available or how can i get it to recognize that my phone is connected via usb.
    Ive used palm phones up until this one so i dont have a lot of experience with blackberry. If someone could point me to a post thats related to my issue i would appreciate it.
    Thank You

    About the SMS part of your question check out this post
    http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/Text-message-archive-to-PC/m...
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

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