Desktop Manager 6 won't start

I've got the exact same problem... :'( I had to flash my phone, and subsequently got an upgrade I'd been longing for... to 6.0. When I upgraded my desktop software to match my new phone upgrade, the software on my laptop JUST WOULDNT start!! The screen stays white. I've tried reinstalling from - the internet, and from -the cd, but it stays the same. I decided to try a different approach, and connected the phone to my laptop, and now I cannot find my BBMessenger app, or my APPWorld button. If I could find AppWorld, I'd probably just re-download BBM, but now they're both gone! ...What do I do? Go back to version 5 on both counts? Does that imply I'd have to flash my phone again? Just so *frustrated!!

Similar Messages

Windows Server 2012 Standard - Remote Desktop Management service won't start

Dear colleges, I'm seeking your help in resolving a weird issue with Remote Desktop.
The Remote Desktop Management service gives the following error message any time it is attempted to start:
"The Remote Management Service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
The Event Viewer error message is as follows:
"The Remote Desktop Management service failed to start. Error code: 0x88250001"
Whenever I connect to the server with RD I get error message that the Remote Desktop Licensing Server isn't configured and that the RD trill will expire in N-days. The server is up to date updates wise and has been licensed for 5 RD CALs. The server hosts DNS
server and has AD DS role installed, is virtualized to have one Hyper-V server.
I read some blogs about having both DNS and AD DS on one box is a bad sea and a root cause of the issue. Well, that very well may be, but for me that's an option as I'm not going to get a box to just host DNS. There should a solution to this as I shouldn't
only one suffering from this issue.
I also read about KB2871777 - Servicing stack update supposedly addressign this issue. Well, it's on my system and the issue is there too. :)
Will I loose ability to RD when the trial expires or it's just another misleading MS message that can be ignored?
How do I mend Remote Desktop Management service to start?
Appreciate your help!

Hi,
Thank you for posting in Windows Server forum.
Can administrators perfectly connect to RDS environment?
In meantime please check that you have properly configured and activated RD License role service and install RDS CAL on it. It might also possible that you have configured RD License server but it server can’t find it and giving you error due to certificate
also. Please check that you have properly configured certificate on your RDS Server. Try to install and update below hotfix for License related issue.
No RDS license when you connect to an RDS farm in Windows Server 2012
http://support.microsoft.com/kb/2916846
If you have configured both RDS and AD DS on single server then also you may find some error reading this. If so please try to setup both roles on different server and check the result. In addition to this, please check below articles.
What's New in Remote Desktop Services in Windows Server 2012
http://technet.microsoft.com/en-in/library/hh831527.aspx
Install Remote Desktop Services Failed on Windows 2012 Server
http://social.technet.microsoft.com/Forums/windowsserver/en-US/bbf47aa2-8ae5-4f22-9827-afee5a11417a/install-remote-desktop-services-failed-on-windows-2012-server?forum=winserverTS
Hope it helps!
Thanks.
Dharmesh Solanki

After Setting Up SSO Managed Server Won't Start

I am using the Oracle supplied white paper to set up SSO using Active Directory. Following those instructions everything was working and testing correctly until I added the NegotiateIdentityAsserter provider to the list of WLS providers. Now the managed server won't start. The admin server starts without any errors and goes to the RUNNING state. But the Start BI Services command window gets to the wls.alive: prompt and hangs. And hangs. Eventually the window goes away and it may throw an error but I've never seen it. You can login to the WLS console and EM without a problem. Remove the new provider and everything comes up normally. I have looked at the krb5.ini and krb5login.conf files and even rewritten them from scratch without any change in behavior.
While looking for answers I ran into the SPNEGOCheck webapp that Oracle makes available to diagnose problems. It says everything is OK until it parses the krb5login.conf and then complains that the Username associated with SPN in AD is blank and so doesn't match the SPN specified in the krblogin config. But I can't see anything wrong in the files themselves.
from the log:
In section 'libdefaults'
LSA: Found Ticket
LSA: Made NewWeakGlobalRef
LSA: Found PrincipalName
LSA: Made NewWeakGlobalRef
LSA: Found DerValue
LSA: Made NewWeakGlobalRef
LSA: Found EncryptionKey
LSA: Made NewWeakGlobalRef
LSA: Found TicketFlags
LSA: Made NewWeakGlobalRef
LSA: Found KerberosTime
LSA: Made NewWeakGlobalRef
LSA: Found String
LSA: Made NewWeakGlobalRef
LSA: Found DerValue constructor
LSA: Found Ticket constructor
LSA: Found PrincipalName constructor
LSA: Found EncryptionKey constructor
LSA: Found TicketFlags constructor
LSA: Found KerberosTime constructor
LSA: Finished OnLoad processing
Config name: C:\Windows\krb5.ini
KdcAccessibility: reset
KdcAccessibility: reset
Reachable? true
Connection seems to have succeeded.
Parsing section contents 'com.sun.security.jgss.krb5.accept { com.sun.security.auth.module.Krb5LoginModule required principal="[email protected]" keyTab=biwhse1a.keytab useKeyTab=true storeKey=true debug=true;};'
Section name: 'com.sun.security.jgss.krb5.accept'
Getting next NV pair beginning at 'principal="[email protected]" keyTab=biwhse1a.keytab useKeyTab=true storeKey=true debug=true'
NVPair name: 'principal' value: '[email protected]'
NVPair name: 'keyTab' value: 'biwhse1a.keytab'
NVPair name: 'useKeyTab' value: 'true'
NVPair name: 'storeKey' value: 'true'
Got back 4 name/value pairs.
section com.sun.security.jgss.krb5.accept should probably contain a setting for debug=true
Section com.sun.security.jgss.krb5.accept seems OK
The krb5.ini file:
[libdefaults]
default_realm = SRS1.COM
default_tkt_enctypes = des-cbc-crc
default_tgs_enctypes = des-cbc-crc
ticket_lifetime = 600
[realms]
SRS1.COM = {
kdc = 129.58.120.200
admin_server = adc01.srs1.com
default_domain = SRS1.COM
[domain_realm]
.srs1.com = SRS1.COM
[appdefaults]
autologin = true
forward = true
forwardable = true
encrypt = true
The krb5login.conf file:
com.sun.security.jgss.krb5.accept {
com.sun.security.auth.module.Krb5LoginModule required
principal="[email protected]"
keyTab=biwhse1a.keytab
useKeyTab=true
storeKey=true
debug=true;
[D:\] setspn -L bi_kerb_prin
Registered ServicePrincipalNames for CN=bi_kerb_prin,OU=Non-Person Users,OU=WRC Users,DC=srs1,DC=com:
HTTP/biwhse1a.srs1.com
HTTP/biwhse1a
[D:\]
OBIEE 11.1.1.6.2 BP2
Windows Server 2008 SP1

Did you try -Djava.security.krb5.conf=<path>/krb5.conf before the %EXTRA_JAVA_PROPERTIES%. in your C:\OBI\user_projects\domains\bifoundation_domain\bin\setDomainEnv.cmd .?
Also change your JAAS config file and try with
com.sun.security.jgss.krb5.initiate {
com.sun.security.auth.module.Krb5LoginModule required
principal="HTTP/[email protected]"
keyTab=biwhse1a.keytab
useKeyTab=true
storeKey=true
debug=true;
com.sun.security.jgss.krb5.accept {
com.sun.security.auth.module.Krb5LoginModule required
principal="HTTP/[email protected]"
keyTab=biwhse1a.keytab
useKeyTab=true
storeKey=true
debug=true;
Now restart and see.
Hope this helps. Pls mark if it does.
Thanks,
SVS
Edited by: SSVS on Mar 17, 2013 11:47 PM

Downloaded blackberry desktop manager and won't run --er...

downloaded blackberry desktop manager and won't run --error says this program can't run in dos mode

Hi and welcome to the forums!
Correct. DM is a windows program. Do you get any error message?
Info please:
BB OS - go to options-about; 3rd line down will read v4.x.x.xxx
PC OS - xp, vista 32 or 64 bit
DM version - lower left corner of home screen (or which version did you download?)
Outlook version - 2003, 2007 etc
Let us know.
Message Edited by IrwinII on 08-05-2009 09:04 PM
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Blackbeery Desktop Manager 6 crashes on start-up.

Dear Blackberry Support,
Dear Fellow Blackberry addicts,
When i try to boot Desktop Manager 6 i recieve an error message; "Blackberry Desktop Software has encountered a problem and needs to close".
I don't find any desktop.log files.
The only error information i can retrieve comes from windows event viewer:
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date:  1/27/2011
Time:  1:19:27 PM
User:  N/A
Computer: LSBE131430
Description:
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 presentationframework, P5 3.0.0.0, P6 470bc696, P7 b60, P8 f, P9 system.typeloadexception, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
0010: 20 00 72 00 69 00 6d 00    .r.i.m.
0018: 2e 00 64 00 65 00 73 00   ..d.e.s.
0020: 6b 00 74 00 6f 00 70 00   k.t.o.p.
0028: 2e 00 65 00 78 00 65 00   ..e.x.e.
0030: 2c 00 20 00 36 00 2e 00   ,. .6...
0038: 30 00 2e 00 31 00 2e 00   0...1...
0040: 31 00 38 00 2c 00 20 00   1.8.,. .
0048: 34 00 63 00 66 00 64 00   4.c.f.d.
0050: 61 00 62 00 39 00 63 00   a.b.9.c.
0058: 2c 00 20 00 70 00 72 00   ,. .p.r.
0060: 65 00 73 00 65 00 6e 00   e.s.e.n.
0068: 74 00 61 00 74 00 69 00   t.a.t.i.
0070: 6f 00 6e 00 66 00 72 00   o.n.f.r.
0078: 61 00 6d 00 65 00 77 00   a.m.e.w.
0080: 6f 00 72 00 6b 00 2c 00   o.r.k.,.
0088: 20 00 33 00 2e 00 30 00    .3...0.
0090: 2e 00 30 00 2e 00 30 00   ..0...0.
0098: 2c 00 20 00 34 00 37 00   ,. .4.7.
00a0: 30 00 62 00 63 00 36 00   0.b.c.6.
00a8: 39 00 36 00 2c 00 20 00   9.6.,. .
00b0: 62 00 36 00 30 00 2c 00   b.6.0.,.
00b8: 20 00 66 00 2c 00 20 00    .f.,. .
00c0: 73 00 79 00 73 00 74 00   s.y.s.t.
00c8: 65 00 6d 00 2e 00 74 00   e.m...t.
00d0: 79 00 70 00 65 00 6c 00   y.p.e.l.
00d8: 6f 00 61 00 64 00 65 00   o.a.d.e.
00e0: 78 00 63 00 65 00 70 00   x.c.e.p.
00e8: 74 00 69 00 6f 00 6e 00   t.i.o.n.
00f0: 20 00 4e 00 49 00 4c 00    .N.I.L.
00f8: 0d 00 0a 00               ....
The only error message i can detect from this error message is this one: system.typeloadexception NIL.
Any idea on how to solve this issue?
Thanks in advance!

I have the same problem. It seemed to install ok, asked me for the 3 options - start when device plugged in etc and now it refuses to load.
I am trying to run a business here and expect Blackberry to assist me rather than hinder me.
I cannot return to V 5 as it not compatible now, so I am forced to use a piece of software that does not work
How can I resolve this issue please ?
And yes, this IS urgent !

Firefox won't start; no error message; profile manager also won't start. What can I do?

Suddenly, firefox won't start. I get no error message--it just won't open. System restore to a month before the problem did not help.
From the suggestions on this page: http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start... I did not recently install add-ons or clean the registry, so I think it may be a profile problem. But profile manager will not open--only a tiny window with a white rectangle and no text.
I would like to not lose all my bookmarks. And I would like to continue using Firefox.
What can I do?

dmcritchie, thank you for your reply!
Before I received your response, I tried something that seems to have worked. I used Chrome to go to the Firefox website and downloaded Firefox (without uninstalling it first) and went through the installation process again. For some reason, this worked, even though I already had the latest version of Firefox, and I can now open Firefox successfully.
If it stops working again, I will try your suggestion. In the meantime, thank you much!

Desktop Software installation won't start

I downloaded version 4.7 Desktop Software w/o media manager for XP SP3. When I run it, it extracts the file, and the installshield starts up in the lower-right corner of the screen. When it gets to 100%, it disappears... and then nothing else happens. No installation screen comes up. There aren't even any processes running related to the installation.
I also tried opening the self-extracting executable in Winzip and manually extracting it to a separate folder. I ran "BlackBerrySetup.exe", and exactly the same thing happened.
I tried downloading the Desktop Manager software from Verizon, as well, with the exact same results. (I'm not sure which variation of v4.7 this was, but it was over 300 MB.)
Anyone have any idea of what's going on here? Thanks for your help!
EDIT: I tried disabling McAfee VirusScan, too, to see if that was conflicting, but it didn't make any difference.
Message Edited by bdr127 on 02-24-2009 12:24 PM

I've got the exact same problem... :'( I had to flash my phone, and subsequently got an upgrade I'd been longing for... to 6.0. When I upgraded my desktop software to match my new phone upgrade, the software on my laptop JUST WOULDNT start!! The screen stays white. I've tried reinstalling from - the internet, and from -the cd, but it stays the same. I decided to try a different approach, and connected the phone to my laptop, and now I cannot find my BBMessenger app, or my APPWorld button. If I could find AppWorld, I'd probably just re-download BBM, but now they're both gone! ...What do I do? Go back to version 5 on both counts? Does that imply I'd have to flash my phone again? Just so *frustrated!!

Error with Desktop Manager synchronization - won't let me set up synch settings

I have a new PC laptop and want to set it up to synch with my old Blackberry 8310 Curve just like it used to do with the old laptop.
I downloaded the latest Desktop Manager software (version 6.0.0.40) and am trying to set up the synchronization settings, but am not able to. I called Microsoft to see if there was any problem (I'm using Office 2010), and they said I'd need to talk to Blackberry.
Here's what's happening:
I connect my Blackberry to my PC laptop.
I open Desktop Manger 6.0.0.40.
I choose "Organizer" from the left-hand menu, and then "Configure settings."
I get a setup pop-up window that asks me to configure Calendar, Tasks, etc. in turn by checking the box.
I check a box, for example "Calendar Setup" and choose Outlook from the list of programs.
I click "next" and then choose "two-way sync."
I click "next" and get a pop-up error message with title "Intellisync" that reads: "The operation terminated unexpectedly."
This happens for every type of content I check (calendar, tasks, address book....).
Can anyone shed some light on this? I'm anxious to get my Outlook useful again and to have my data synching back and forth!
Thank you in advance!
Solved!
Go to Solution.

Hey elizabethdw,
Thanks for the reply.
To fix this issue, attempt to do a detect and repair in Microsoft Outlook. Which is done under Help>Office Diagnostics.
Save your PST information just to cautious!!! To do this: File>Import and Export>Export to a File>Personal Folder File, then save this file to somewheres where you can find it.
If that does not resolve the issue, perform a clean uninstall of Microsoft Office, and re-install only the full version, restart the computer afterwards, and then attempt to setup the synchronization.
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Knowlege Pathways 5.5 Install - Manager app won't start

After installing UPK 3.51, SP3 and KP 5.5, when starting the KP Manager app, the initial signon screen comes up, but after entering the signon info, the app just disappears. The Title Manager and Designer app both start up fine with the same signon (admin/admin) info, but the Manager app does not. Any ideas?
I've installed on Windows 2003 Server (x64), using SQL Server 2005; I also tried it on Windows 2008 Server and SQL Server 2008, and get similar results, except that on the newer OS/SQL, the Manager app comes back with a "This app has encountered a error and will be closed . . ." message.

This issue seems to be related to 64 bit OS vs 32 bit OS. Once the manager was installed on a 32bit XP box, I was able to open it, logon to the server install and add authors, manage, etc.

My Management Agent Won't start

Hi Guys
I am installing Enterprise Manager management Agent ( 10.2.0.2.0) on Windows XP Professional (Service Pack2). The installation and configuration is successfull but the agent service does not start.
When I go to the command prompt to manually start the agent I get the following error:
C:\OraOemAgent\agent10g\BIN>emctl start agent
Oracle Enterprise Manager 10g Release 10.2.0.2.0.
Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
The Oracleagent10gAgent service is starting..
The Oracleagent10gAgent service could not be started.
A service specific error occurred: 2.
More help is available by typing NET HELPMSG 3547.
Can anyone help ?

Check log/trace files ( http://download.oracle.com/docs/cd/B16240_01/doc/em.102/e10954/logging.htm#i1023926 )
'A service specific error occurred: 2.' basically means, one or more files couldn't be found. Issue 'net helpmsg 2'.
Werner

Profile Manager backend won't start

I'm having trouble starting Profile Manager on one of my servers. Near as I can tell, the Profile Manager is trying to reverse proxy through to a webapp called "devicemgr". This starts up four backend daemons running on TCP 3320, 3321, 3322 and 3323, as shown in this log.
Jul 24 00:38:18 loki com.apple.devicemanager[4234]: DEBUG: Initializing DeviceManagerDaemon with ports 3320,3321,3322,3323 (physmem = 4GB)
Jul 24 00:38:18 loki com.apple.devicemanager[4234]: DEBUG: Making sure Rails is configured properly
Jul 24 00:38:18 loki com.apple.devicemanager[4234]: DEBUG: Running rake command: /usr/bin/rake db:migrate
However the four backend daemons don't actually start. They try to start, but then fail, and try again, ad infinitum.
bash-3.2# ps ax | grep devicemgr | grep ruby
4234   ?? Ss     0:00.03 /usr/bin/ruby /usr/share/devicemgr/backend/devicemgrd
4348   ?? R      0:01.74 /usr/bin/ruby /usr/share/devicemgr/webserver/thin --chdir /usr/share/devicemgr/backend --rackup config.ru --address localhost --port 3321 --debug start
4350   ?? R      0:01.71 /usr/bin/ruby /usr/share/devicemgr/webserver/thin --chdir /usr/share/devicemgr/backend --rackup config.ru --address localhost --port 3320 --debug start
4352   ?? R      0:01.56 /usr/bin/ruby /usr/share/devicemgr/webserver/thin --chdir /usr/share/devicemgr/backend --rackup config.ru --address localhost --port 3323 --debug start
4354   ?? R      0:01.39 /usr/bin/ruby /usr/share/devicemgr/webserver/thin --chdir /usr/share/devicemgr/backend --rackup config.ru --address localhost --port 3322 --debug start
If I wait a few seconds then in the process listing the PIDs will all have changed; i.e. the backends are bombing out on startup.
The end result is the Profile Manager doesn't work. I see messages in apache's error_log, trying to connect to the failed backend daemons.
[Sun Jul 24 00:27:09 2011] [error] ap_proxy_connect_backend disabling worker for (127.0.0.1)
[Sun Jul 24 00:27:09 2011] [error] (61)Connection refused: proxy: HTTP: attempt to connect to 127.0.0.1:3321 (127.0.0.1) failed
[Sun Jul 24 00:27:09 2011] [error] ap_proxy_connect_backend disabling worker for (127.0.0.1)
[Sun Jul 24 00:27:09 2011] [error] (61)Connection refused: proxy: HTTP: attempt to connect to 127.0.0.1:3320 (127.0.0.1) failed
[Sun Jul 24 00:27:09 2011] [error] ap_proxy_connect_backend disabling worker for (127.0.0.1)
I've tried all the obvious stuff;
this is a clean upgrade to Lion, then a clean install of Server
hostname is correct (loki.local) and network is working
there is a loki.local Open Directory Intermediate CA certificate
the apache daemon starts up with SSL using that cert
under Hardware -> Settings the SSL certificate is correct
under Hardware -> Network the hostname is correct (loki.local)
stopped, started, rebooted, etc
Where else can I look to find out why /usr/share/devicemgr/backend fails to start? Despite having DEBUG turned on, very few messages are being logged, and nothing that helps my pinpoint what's going wrong.
I'd also be happy to just start from fresh, but I haven't found the "Reset" button for Lion Server, so to speak.

Also having the exact same problem.
Also, when trying to manually run the process i get the following:
sudo -u _devicemgr /usr/bin/ruby /usr/share/devicemgr/webserver/thin --chdir /usr/share/devicemgr/backend --rackup config.ru --address localhost --port 3321 --debug start
./config/../vendor/rails/railties/lib/initializer.rb:271:in `require_frameworks': can't activate rack (~> 1.1.0, runtime) for [], already activated rack-1.2.1 for ["thin-1.2.8"] (RuntimeError)
          from ./config/../vendor/rails/railties/lib/initializer.rb:134:in `process'
          from ./config/../vendor/rails/railties/lib/initializer.rb:113:in `send'
          from ./config/../vendor/rails/railties/lib/initializer.rb:113:in `run'
          from ./config/environment.rb:41
          from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/1.8/rubygem s/custom_require.rb:31:in `gem_original_require'
          from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/1.8/rubygem s/custom_require.rb:31:in `require'
          from config.ru:2
          from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/gems/1.8/ge ms/rack-1.2.1/lib/rack/builder.rb:46:in `instance_eval'
          from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/gems/1.8/ge ms/rack-1.2.1/lib/rack/builder.rb:46:in `initialize'
          from config.ru:1:in `new'
          from config.ru:1

Server 3.1 Breaks Profile Manager (PM won't start)

Hi All,
Updated to server 3.1 this am and now Profile manager will not start. When I go to turn it on via the server app, its simple hangs on "starting" for a few minutes then reverts to "Off".
I tried reverting to my backup of 3.0.3, but of course the service updates that are done by 3.1 prevent this.
I'm also not seeing any devicemgr logs in the console.
Any suggestions?

When starting devicemgr from the terminal I get the following errors:
2014-03-18 09:30:40.264 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:42.294 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:44.334 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:46.366 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:50.800 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:52.834 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:55.487 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:57.514 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:30:59.563 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:01.588 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:03.600 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:05.613 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:07.625 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:09.642 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
2014-03-18 09:31:14.284 serveradmin[3097:4e1f] NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9843)
Thanks

Daemon manager won't start

After doing a fresh install of Cisco Prime 4.1 and rebooting the server 'Cisco Prime Daemon Manager' service won't start. Startup type is 'Auto'. Server has been rebooted twice and I have tried 'net start crmdmgtd' without success.
C:\Users\NetAdmin>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
C:\Users\NetAdmin>net helpmsg 3534
The service did not report an error.
C:\Users\NetAdmin>

I need to see following output:
> Output when you enter command : net start crmdmgtd (on command prompt)
> Last 100 lines of NMSROOT/log/syslog.log
> event logs, if anything pertainign to Ciscoworks processes.
Try following things as well:
# Make casuser a member of adminitrators group.
#Make sure you have swap properly and manually configured (twice of RMA):
1. Right click on "Computer" and select "Properties." Click on "Advanced System Settings."
2. Choose the "Advanced" tab and click "Settings," under "Performance."
3. Choose the "Advanced" tab and click "Change" under "Virtual Memory."
4. Uncheck "Automatically Manage Paging File Size" for all drives.
5. Click "Custom Size" and enter the amount of swap space in MB (megabytes). Click "Set" and then "OK" three times to return to the desktop.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Sync on desktop manager won't start with new 9700

I am attaching my 9700, with a USB cable, to my laptop. The Desktop Manager software opens but it will not start the sync'ing process with my device.
- the little "check" box - "automatically synchronize device and computer when USB connected" is switched on
- I am using the latest version of Desktop Manager
- the "Synchronize" tab is in grey. It's grey'ed out. When my curser hovers over "Synchronize" it won't light up, as in, it won't let me press the Synchronize button to initiate the process.
- my 9700 is brand new. I had no synchronizing problems with my previous model, the Curve.
- my laptop is a great device, I don't currently, nor haven't had, any issues with it in the past - DELL D420 Latitude. I seem to have all the drivers I need
- I am running Windows XP
- I am not linking to a server at work. My Blackberry is set is purely a directly link from the 9700 device, to my computer, and syncs with the calendar, address book and tasks list (MS Outlook 2003 from MS Office)
- my new 9700 - I bought it 2weeks ago. It did sync in the beginning. About three times successfully. But not now obviously.
- on my Windows bar at the bottom of my computer screen it pops up "new hardware added" and the 9700 device is no longer described by its identity number (PIN ref?), it says "new hardware added, 'memory device'"
- I've searched through the Blackberry help pages and so far, all I can come up with is that my computer can't seem to recognise now, for some unknown reason, that it is connected to my 9700. Blackberry help suggested I go to the "pairing" pages of the Help guide, but I thought "pairing" was only a subject that involves Bluetooth activities. Not a USB cable connection.
Anyone got any ideas?

Hey Graeme0309,
If you disconnect the BlackBerry from your computer and open Desktop Manager, are you able to open Synchronize?
What version of BlackBerry Desktop Manager are you using?
-ViciousFerret
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Blackberry Desktop manager won't start

I cannot get desktop manager to run on a Vista Business machine. DM appears in task manager but seems to hang and never appear. There are no error messages or events in any logs that I can find.
I have completely removed DM and clean up any remaining reg entries or files and re installed it but still no joy.
The user running it is a local admin.
Any ideas?

So here's how I fixed my issue.
Delete the Rim.Desktop.exception.log located here:
C:\Documents and Settings\[USERNAME]\Application Data
Run the application, it will crash with the error message above and create a new Rim.Desktop.exception.log file. Open it in notepad and look through it.
In my case the exception was this.
Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.2.44, Culture=neutral, PublicKeyToken=null' or one of its dependencies
I followed the suggestion of renaming the file C:\Program Files\Research In Motion\BlackBerry Desktop\Modules\Rim.Desktop.Services.PolicyManger.dll to Rim.Desktop.Services.PolicyManger.dll.old
I then tried to lauch the application and it crashed, you must do this! renaming it back without this step will not work. Then I went back and renamed the dll file back to it's original name Rim.Desktop.Services.PolicyManger.dll and sure enough the application worked.
Must be some messed up reference somewhere, it's stupid and RIM should figure this out before releasing updates. Obviously your issue may be different but the exception.log file should point you in the right direction.

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