Desktop manager 7.1 fails to restore Contacts and Calendar from backups

Today I discovered that I lost my contact and calendar lists on my playbook after upgrading to OS version 2.1.0.1032.
As a precaution I backed up my device data and apps using desktop manager 7.1 and used windows explorer to duplicate my media folder using the Z:drive option before I started the OS upgrade.
Since I learned how to deal with lost device data and apps on my BB smart phone I was confident that I could apply this knowledge to my Playbook too, just in case something happened.
Well, something happened. My PlayBook backup file became a trap even so the desktop manager manual said: “To restore all your smartphone data or tablet data, click All device data and settings.”
If one ‘thinks’ the phone learning curve can be applied to the Playbook one is doomed as I found out today. The PlayBook backup function for the contact and calendar listing behaves differently than for the BB phone. There is no warning in Desktop Manager 7.1 which says: “This backup file excludes contact and calendar data files which were manually built by the user and are not part of a synced email server”.
So this posting is about letting other users know to be aware of some OS 2.1.0.1032 short comings. If your contact and/or calendar list was manually built, i.e. it was not linked to an email account you might encounter the above issue.
When I noticed that my contact and calendar file did not sync with my email account I started to use my contact list for everything useful to remember not just contacts. There were many extra fields available in the PlayBook contact list which could not be matched with the limited fields found in other synced contact lists. So I built a big ‘Good to Know’ file with all kinds of info hoping that one day I could use it also with BB10.
Unfortunately this OS version wiped my contact and calendar lists which none of the other OS updates were able to do and the ‘Restore’ option via desktop manger 7.1 did not work!!!. So it looks like some engineering wizard at RIM is trying to upset the non-linked contact list users with this release version.
I hope RIM finds this ‘group of moles(?)' and deals with these engineers before they can do anymore damage. Remember RIM, the object is to enjoy new updates not to fear them. It would be nice if desktop manager 7.2 would alert us users with a warning or lets us export these files via another tip like: “How can I back up contact and calendar files for the PlayBook“. I realize as of today that this problem was with me all along but came only to light after this OS release wiped my 2 lists completely. There is also no hint in the PB or Desktop user manuals!
For the time being I will use only my phone’s contact and calendar lists via the bridge as a work around but I hope the responsible RIM manager reads this postings and tells his engineers to go forward not backwards. Tell them to include a backup feature for non-linked contact and calendar data in 7.2. Not everybody has linked data files or if this is RIM’s intention then let us users know upfront that one could loose his/her data.
If you ‘liked’ this posting click the ‘Thumb up’ box near by even so this issue has no solution at this point in time. Let’s hope RIM deals with this issue eventually.

Here is a new KB article re: this issue:
http://www.blackberry.com/btsc/KB32774
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