Desktop Manager cable use disables Wireless reconciliation

When I am using Desktop Manager software for media connection and so on. Although I did have the organiser synchronisation set up for Outlook tasks, contacts and notes, we do our e-mail and calendar sync. using the BES wirelessly.
However, when I connect my 9300 to my PC over a USB cable, even without any organiser sync. enabled, my Calendar wireless reconciliation appears to get turned off in the Desktop settings under Calendar, which means I have lost track of some appointments. Is this expected?

Hi and Welcome to the Forums!
We have received word that if you are
experiencing this issue that you need to contact your carrier for formal
support and escalation to RIM. I suggest you be gentle yet firm with
them...sometimes, the front line support at carriers doesn't always
understand how the process works. If they tell you that you need to
contact RIM, tell them that's exactly what you are doing...and it is
their (your carrier) responsibility to escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Best version of Desktop Manager to use with Vista and Outlook 2007

What is the best version of Desktop Manager to use on a new computer with Windows Vista and Outlook 2007?
Solved!
Go to Solution.

Hi there!
The most recent...v5.0. You can DL it here:
http://na.blackberry.com/eng/services/desktop/
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager functions all disabled?

I just installed the Desktop Manager software and restarted my computer, but now that I've opened it, all of the functions within the software are disabled. It won't let me do anything! What's going on? How do I get the software to actually do its job?

hello,
you can't do much with the Desktop Manager if the blackberry is not connected to the PC.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Trying to install Desktop Manager, could use some help.

I'm trying to install on a PC running windows XP. did a complete uninstall per KB02206. The installer gets to this point:
Installing Microsoft .NET framework 3.5 sp1 (web download).
Which brings up the following Dialogue box:
Please wait while setupup configures the component. This might take several minutes.
Several minutes elapse, then:
The installation of Microsoft .NET framework 3.5 sp1 (web download) has failed. Setup will now exit.
Gee, setup, thanks for telling me why it failed. Maybe one of you kind souls has some advice on how I can make this work?
Solved!
Go to Solution.

Can you try to install the framework first from here?
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&dis...
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

How to use Desktop Manager to synchronize several address books?

Customer found on BlackBerry device - address book options - there's 2 Desktop under Address Books. How to specify which address book will be synchronized with outlook via desktop manager as a wired sync?

Your having this issue, because at first, your blackberry was trying to sync via the BES, then you hooked it up to the desktop manager. The desktop managed then tried to sync the device over the wire via the desktop manager and turned of wireless sync, how do you wanna sync, wirelessly, or through the BES?
If you wanna do it through the BES, you have to delete desktop cmime, desktop sync and desktop cical and resent those from the server to get wireless sync back.
to get to servic book, go to settings/options/advanced options/service book and scroll to these service books and delete them, then from the bes manager, repush service books will resent them, this can take up to 15 minutes though.
If you wanna sync via the wire, just sync with the desktop manager, you should not be trying to do both
If someone helped you give them kudos. Research all info!

Easy guide to troubleshooting the Desktop Manager

"Your messaging server does not support wireless synchronization."
-Make sure the user is on the BES. Typically they will get this error message when they are not on the BES.
The desktop manager is showing "disconnected."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
-Some other options to try if none of these work:
     Try different USB ports on the computer.
     Try a different USB cable.
The desktop manager is showing "disabled."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
The desktop manager remains in "working" mode.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-Complete a hard reset while the BB is still connected to the computer.
     Leave the BB connected to the computer and keep desktop manager open.
     Remove the battery from the BB while it is connected.
     Re-insert the battery.
Synchronize icon is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Synchronize option is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Internal Errors such as: internal error #-725 (0x8004fd2b).
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and   Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
Error: "Unable to write or update application data."
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     Try to sync again.
-A contact in the Outlook address book is missing information or has invalid information.
     There must be a first name in the first name field and a last name in the last name field.
     Make sure there aren't any characters in the first name field or last name field (%, $, *).
-The BB does not have enough free memory to synchronize organizer data with the computer.
     Use desktop manager to reduce the range of days on the Calendar.
     In desktop manager, click on the synchronize icon.
     Click Configure Sync and select Calendar.
     Click Configure and select Advanced Settings.
     On the Date Range Tab, select one of the following options:
     Transfer all scheduled items
     Transfer only future items
     Transfer items within a range of days.
     Type a value in the Days prior to today and Days after today fields.
-Wipe the BB and re-sync through the desktop manager.
Error: "No Outlook or MS Exchange folders appear to be configured."
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
-Wipe the BB and re-sync through the desktop manager.
Error: “No applications configured for synchronization.”BlackBerry Desktop Manager 4.6To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.6, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize.
Click the Synchronization link on the left side of the screen, and then click the Synchronization button.
Select a BlackBerry smartphone organizer application and click Setup.
Select a desktop organizer application and click Next.
Outlook needs to be set for Address book, Memopad and Tasks.
BlackBerry Wireless Synch needs to be set for Calendar.
Select synchronization options and click Next.
If applicable, select Microsoft® Outlook® options and click Next.
Click Finish.
Repeat steps 4 to 8 for the remaining BlackBerry smartphone organizer applications.
Click OK to close the Device application window.
Click the Synchronize link on the left side of the screen, and click the Synchronize button.
BlackBerry Desktop Manager 4.2To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.2, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize and click on the Configuration tab.
Click Configure synch.
Select a BlackBerry smartphone organizer application and click Choose.
Select a desktop organizer application from the Available Translators list and click OK.
Repeat steps 4 and 5 for the remaining BlackBerry smartphone organizer applications.
Choose the appropriate operation from the following list:
Synchronize – This option allows the BlackBerry Desktop Manager to synchronize updated information between the BlackBerry smartphone and the desktop organizer application. Select this option if you want to have both the BlackBerry smartphone and Microsoft Outlook reflect the changes.
Export – This option exports organizer data from the BlackBerry smartphone to the desktop organizer application.
Import – This option imports organizer data information from the desktop organizer application to the BlackBerry smartphone.
Note: For both the Export and Import operations, you will be prompted to accept changes if similar organizer data exists in the desktop organizer application or on the BlackBerry smartphone.
Click OK.
Click OK to close the Configuration window.
Click the Synchronize tab and click Synchronize now.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

suzukisteve wrote:
Hi do you know how to stop the desktop manager opening automatically when i start up the pc.
in the Windows System tray, you should have a BlackBerry icon. click on it to invoke the window. there will be several tabs, in one of them you can untick the option to load Desktop Manager at startup.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Desktop Manager "disconnected" and I can't get rid of the error message

I just purchased a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from Blackberry's website. When I launch the Desktop manager I get this message: "Before you begin, verify that your current BlackBerry device is connected to your computer." The troubleshooting posts I've seen on this forum include many tips (the ones I've tried are below). One in particular I can't do is "The desktop manager is showing "disabled."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect."
... because I can't get rid of the error message dialoge box, and I can't click on the options menu in the BB Desktop Manager.
I have tried the following:
uninstalled it and reinstalled it twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
moved the cable to the USB port in the back (after trying both the ports in the front) of the computer
restarted the computer many times
hard booted the phone by removing the battery
plugged in, removed, and replugged in the phone.
Also:
The phone is installing correctly when I plug it in, but the software still doesn't seem to see it.
In the Device Manager, the BlackBerry is showing up under Portable Devices. Double-clicking on it gives me the reassurring "This device is working properly." message.
The Com1 port is working properly also, according to the Device Manager.
Double-clicking on the device manager icon to get the properties shows that the Com1 port is "disconnected" -- when I try to configure it it just pops back to the disconnected state.
If someone has an idea or something I haven't tried I'd sure appreciate it!!
Thanks!
K
Solved!
Go to Solution.

Okay, folks, after a 3 1/2 hour phone call with a (very patient) telephone support person at Blackberry, here's what I learned.
You can check your USB drivers this way:
Plug in your phone into your USB drive. Assuming your Blackberry is "seen" by your computer...
Go into the Device Manager on your computer (control panel)
Expand the Universal Serial Bus controllers item on the bottom of the list
Right-click on BlackBerry Smartphone and choose Properties
Click on the Driver tab
Click on the Driver Details button
You should see one driver. I saw two. The one the BlackBerry likes is the RimUsb one.
So here's what NOT to do: We tossed the entire driver that was the "extra". This effectively made using my mouse and keyboard impossible, as they are USB, and sent my poor husband into the basement to find a million-year-old keyboard (and then a mouse) with the old fashioned kind of connectors (PS2). Bleh. Don't do that.
Here's what I did that worked (not saything this will work for you -- this modifies the Registry so better do a system backup with that backup and restore if you're nervous about this sort of thing):
From the start menu, choose run, and type regedit to get into the Registry editor.
Follow this file path: Computer, HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, Class
Click on: {36FCE60-C465-11CF-8056-4445535400000}
If there's an item on the right called "UpperFilters", delete it. (see pictures)
Hope this helps someone.
Karin
First pic: shows "before"
Second pic: shows full file path and "after"

Desktop Manager just refuses to see 8820.

Talk about frustration. I never had any issues with my Treo 650 regarding this. But what bothers me the most, is my BB 8820 used to work fine. I don't know what changed.
Here is my log file from reading the forums, and the things I've tried:
I have a Blackberry 8820. I am running Windows Vista Ultimate 32 bit edition. I have turned the UAC in Vista OFF because it drives me crazy.
I cannot get the Desktop Manager to see my BB.
The Blackberry shows up in the Device Manager, so no issues there. It is recognized and installs just fine.
The Desktop software installs just fine. I am running version 4.7. I ran the installation using "Run as Admin". I did not install Media version.
I had to manually uninstall the software initially, by deleting the Research In Motion folder, and then using Regedit to delete all "blackberry" and "Research In Motion" entries. Once I did all this, the software no longer showed up in "Programs and Features".
I reinstalled a fresh copy of 4.7. It would not see my BB. I rebooted, and it still does not see my BB.
I have tried the method of removing the battery and replacing it and it does not see my BB.
I have tried different USB cables to no avail.
Since I am on a laptop, I have made sure that all USB ROOT Hub Properties are not set to "turn off this device to save power".
I had my Blackberry working on this laptop before.
After all this, I tried to uninstall my 4.7 Desktop Manager, and I get the error "Error 2738.Could not access VBScript run time for custom action." Ok, so I Googled this, and I had to go to my Windows\system32 folder using command prompt and type regsvr32 vbscript.dll to register that. This fixed the problem and I was able to uninstall the software.
I always installed the desktop manager without the Blackberry being connected to the computer.
I disabled any Anti Virus software, just in case. I removed the SD card from the phone, just in case.
Something weird goes on. Each time I run the Desktop Manager, if I click on OPTIONS and then set connection type to USB, it's starts running an install. It does this like 3 to 4 times. Well.... finally my BlackBerry came up. Then I went to option to change something else, and that stupid installation window popped up AGAIN. Now it doesn't see my BB.
I decided to bag all this and figured I would try the BlueTooth. I can pair the device with absolutely NO problem to my laptop. My laptop finds the phone quickly and works just fine. Then when I try to set the Desktop Manager to use Bluetooth, it won't just use what has connected to the laptop, it has to go out and search for a bluetooth device. It never finds my phone and NEVER quits searching.
UPDATE: Ok, so I uninstalled the 3rd party bluetooth drivers and I am only running the Microsoft Vista plain vanilla drivers. Didn't make a different though, as the bluetooth STILL doesn't see my phone. Yet my laptop see's and pairs with the phone via bluetooth just fine.
UPDATE #2: Ok, so I created a new Windows Login. I had installed the blackberry Desktop Manager for ALL users. I created a TEST login account for windows. So, once logged into this new account, it see's the BlackBerry just fine with the USB cable. The BlueTooth still doesn't work, but it see's the Blackberry right away. Whereas when I log into my regular account, I keep getting this annoying installation windows that says "Please wait while Windows configures Blackberry Desktop Software".
Please, if you see anything that I overlooked, let me know.
Thanks!
Message Edited by TapeGun007 on 12-30-2008 05:35 AM
Message Edited by TapeGun007 on 12-30-2008 05:47 AM

Have you turned off the PC, and rebooted .
Same for the BlackBerry, except With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

9530 Desktop Manager & Vista 32

Ok... I have been searching around the site quite a bit to see what I could find in regards to the issue that I am having, but nothing that is quite the same.
I've got my Storm connected to my computer via USB (either cradle or plain USB) , but Desktop Manager (from Verizon supplied CD and downloaded) does not see the phone at all. The weird part is that Vista see's the phone and memory card perfectly fine. I was having an issue with the device drivers not being found by Windows, but after pulling the battery as someone else in the forums suggested, the drivers installed perfectly. But still no way to actually sync my phone. I would love to reset the phone or reinstall Vista, but Vista is a clean install, only a few weeks old, and I don't want to lose everything I've got on the phone.
I have also tried pulling the SIM card, reinstalling Desktop Manager, different USB cables and everything that I could possibly imagine that may help. Are there any Windows hardware issues that I may need to know about that may cause issues... Besides Vista itself? Also has anyone notice a login delay when the Roxio Media Manager is starting after logging on, or even just using it in general?

I solved the problem! In summary I had to completely uninstall BlackBerry Desktop Manager software and then reinstall it. Once it hung during it's initialization (with my BlackBerry Storm connected) I simply disconnected the BlackBerry Storm, pressed the "Synchronize" button, setup the synchronization configuration with Outlook 2007, reconnected my BlackBerry Storm, and pressed the "Synchronize" button. More detailed steps follow...
1. Completely remove the BlackBerry Desktop Manager Software using the procedure described in Research in Motion Support Doc ID KB02206 - "How to perform a clean uninstall of BlackBerry Desktop Software" which can be found at:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02206&slic...
2. Download version 4.7 of the BlackBerry Desktop Manager software WITHOUT the Media Manager from this location on the Research in Motion website: http://na.blackberry.com/eng/services/desktop/
3. Install version 4.7 of the BlackBerry Desktop Manager software downloaded in step 3.
4. Execute the BlackBerry Desktop Manager software. Connect the BlackBerry Storm when requested by the software. If the software hangs, disconnect the BlackBerry Storm.
5. With the BlackBerry Storm connected (or disconnected if the Desktop Manager Software hangs in step 4) press the "Synchronize" button. Follow the setup wizard instructions for configuring the Desktop Manager Software so that it synchronizes with your application (I use Outlook 2007).
6. Once the Desktop Manager Software has had its synchronization configuration setup, connect the BlackBerry Storm, if disconnected in step 4 and press the "Synchronize" button. Let the synchronization process go to completion.
Once I followed the above steps all 2,136 contact records, 372 calendar records, 119 task records, and 95 memo records were successfully synchronized from my copy of Outlook 2007 to my BlackBerry Storm. Good luck and I hope this helps.
Stan Mattos

Desktop Manager 5.0 and Roxio Media Manager hangup

Ok, I spent an hour researching posts on the forum, and not gettting anywhere.
Here is the specifics:
New Laptop with Windows XP-SP3
New Install of BB Desktop Manager 500_B28_Multilanguage
I use Sync to update my address book via Ascii one way.
Did that once. No Problem
Restarted my Laptop. Now I get Windows Installer looking for Roxio Media Manager.msi and now I can't get rid of it.
I hit cancel, and it comes back.
Only thing in Add/Remove programs is Desktop Manager 5.0 and Blackberry Media Sync
Try to remove either one and I get that "Installation in progress" message.
If there is a problem with 5.0 why is a newer version correcting it not out?
Several posts refer to doing a "Clean Uninstall" (KB02206) of Blackberry Desktop Software, Several posts refer to (KB19218) Windows Installer Cleanup.
Before I get started, Is there a real solution? If I do the Clean Uninstall and then again install 500_B28 am I going to hang everytime I start the computer while Installer looks for Roxio?
Would someone please help me.
Solved!
Go to Solution.

Twas obivous that I was going to get NO HELP from RIM, so I called my IT Dept.
Here is what I did so far.
Open Task Manager.
In Applications, right click on RMM install process.
Left click on Go to Process.
This step puts you on ISUSPM.exe
Left Click on End Process.
Click OK.
Go back to Task Manager, select Processes
find misexec.exe
Left Click on End Process.
Click OK.
Go to Add / Remove programs
Uninstall Blackberry Desktop Manager
Uninstall using REMOVE all User settings
after 15 minutes, it finally removed RMM also
I ran Windows Install Cleanup Utility (290301)
verified no Roxio programs or BB programs were on the computer
and restarted.
So Far, So Good.
Now I have to decide if I want to put BBDM on with or WITHOUT the MM.

NVIDIA nView Desktop Manager

I have been trying and failing to run LR1.0 for the last week, playing with everything I could find in this forum. Total failure - LR froze within minutes every time I tried to run it. Reloaded LR - changed the library - etc etc.
Finally spotted a comment in LR Extra FAQ - Compatibility Issues. "Unconfirmed at present - NVidia's NView Desktop Manager may cause problems with Lightroom"
So I disabled NView Desktop Manager and voila! - LR now runs - perfectly as far as I can tell so far - but I haven't done any real work yet.
OK OK maybe I should have spotted that tip in LR Extra earlier (don't know how long its been there). But if you're having problems with LR and have NView Desktop Manager running, try disabling it.
Windows XP, Intel Core 2 Duo 2.8 GHz, 2GB (now without NView Desktop Manager!)
Hope this helps someone, Nigel

NView DM also interferes (somewhat) with my Habu mouse.

Will a desktop connected to a wireless router via network cable be able to use a wireless printer?

My computer is a Dell runing XP home edition. This computer is connected via a network cable to the wireless router.
My deskjet 4580 printer is connected to the wireless router network and printing and scanning via wireless network with a laptop that is connected to the network wireless.
Now I want to print and scan using the desktop computer also. Should I install the wireless driver for the printer? Do I need to connect the printer with USB cable with my desktop computer?
Please help. I do not want to disturb the laptop that can print and scan wirelessly with the printer.
Thanks.

if the printer is connected to the router wired, then the router is the hub, so you should just need to install the driver for the printer in the machine that is not working.
If you install the full feature driver to the printer on the computer you want to print via wired to the router to the printer that should work. Run this too:
HP Print Diagnostic Utility
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&lang=en&softwareitem=mp-91788-1
Signature:
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

BlackBerry cannot sync with iCal for Mac using Desktop Manager (2.0)

Hello,
I still using my blackberry Bold 9700 a long time and I am happy with this device. I no switched to a Mac and my problems started, Unfortunately I can't sync with the Desktop Manager (2.0) my calendar. It create a problem: Can't sync please try it again
I tried the proposed ideas (forget device..) but there was no solution.
In general I only like to "copy" the calendar datas from my BB to ical. (so one way), but also I can't find to select this choice, only two way or no sync.
Thanks for your support and ideas!
Noveski

Hello Brasil2010,
Welcome to the BlackBerry Support Community Forums.
To disable wireless synchronization on your BlackBerry smartphone please check out the article below.
Link: http://www.blackberry.com/btsc/KB04976
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Add or edit address book using Desktop Manager

Is there any way that I can add or edit my address book using the Desktop software? I would like to input email addresses and other information into my address book on my blackberry without having to type everything in on the blackberry. I was hoping there would be a way to do that on my PC and have it sync to my phone.

he following steps will help you to configure synchronization -
Connect your device using Desktop Manager and click on Synchronization
From the menu on the left click Synchronization under Configuration
Again click Synchronization button on the right which will give you option to Select Device Application that you want to synchronize
Put the check mark and you'll get a prompt to Select Desktop Application
Highlight the application name and click next button
Under Synchronization Option you get Direction of Synchronization
Check the radio button with Two way sync
Note: above mentioned steps are explained as per Desltop Manager 4.5
Example: Synchronize addressbook -
Connect you HH with your desktop Manager in your PC. If you device is set to wireless sync then you need to turn off wireless synchronization. To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu and Save the changes.
Click on the Synchronize button on Desktop Manager -> Click on Configuration Tab then click on Configure Synchronization -> Click on Choose under Address Book (on the right side of the pop up window) -> Click on you organizer apps (like, MS outlook, Lotus notes etc) -> Select desired apps -> select Synchronization radio button and click OK twice go back to Synchronize tab ->click on Synchronize Now.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Donwloading a .rar app and using it without desktop manager.

Not sure if this is even possible. I have V1.6.0.22 for FB for Blackberry and need to use that on my Tour, because I am on T-Mobile and the newest FB for Blackberry does not work. I am out of town and do not have the cable to usb cable to use desktop manager. Is there another way to get this app (which is in the form of a .rar file) to my Blackberry and installed? If need be, I can wait until Monday when I get back home to my usb to Blackberry, but thought there might be another way to get this app installed. I have a long meeting tomorrow and Facebook for BB would really pull me through it

Sean, you can download that version .22 via OTA here:
http://www.bbhybrids.net/downloads.php?do=file&id=49
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager cable use disables Wireless reconciliation

Similar Messages

Maybe you are looking for