Desktop manager cannot be installed

Hello list,
I am trying to fresh install "610_b034_multilanguage.exe" for 9900 smartphone on Win XP system. After starting installation, it starts configuring windows installer and shows a window with few command line options. After that, it just stops installation and program exists (i.e. does not install desktop manager). Just to ensure, I have updated XP with all latest updates and patches.
Is there any way out? Appreciate help.
Thanks.
Yogesh

Hi yogeshdange,
Can you please verify in the system requirements section of the Desktop Software release notes that your computer meets all the system requirements? http://bbry.lv/r5RR7B
Can you verify that the Windows user account you are installing it in has local admin priveledges?
If all system requirements are met, try downloading and saving the .exe file on your PC and running the installation from the saved file. The instructions in the resolution of this article should help with the installation. http://bbry.lv/qcXdWL
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Similar Messages

Desktop Manager won't install on Mac

Would think I'm just missing something obvious but I give up.
I have administrative privileges.
Download the dmg package from BB's website without problem and opens fine. (yes, it's the Mac version, not the PC version)
Click on "Install BlackBerry Desktop software.app" and get the usual warning pop-up that it is "…an application downloaded form the Internet. Are you sure you want to open it?"
I click on "Open" and NOTHING happens (other than this pop-up window goes away).
I've closed all other programs when installing and made sure there isn't another pop-up window (hidden behind the active windows) waiting for my to respond.
I've checked the Applications folder for ANY new listings (even if it's not called something obvious like BlackBerrry Desktop Manager) and don't find anything installed/changed.
The Mac is using the Terminal program to open this Unix-exec file.
If I click on the "Uninstall BlackBerry Desktop software.app", it responds by saying it cannot find the program installed. (That tells me both that the installation package isn't entirely corrupt but that the program never actually installed)
Using Mac OS 10.6.7.
There is no antivirus/antimalware program running during installation.
Anybody have any idea what I'm missing for what should be a simple process?

After I have restart the next, the DM installer start to work. Maybe give it a try on restart computer?

Desktop Manager Cannot start

I just reformated my PC and re-installed the latest version of the desktop manager. But after installing, the program cannot be started. I am running on windows xp SP3. pls advice

HI wilsonang,
Was the BlackBerry Desktop Software installed in a Windows User account with admin privileges? If not, it will need to be uninstalled then reinstalled in in this type of user account.
Have you tried disabling your startup items in msconfig, rebooting and testing the Desktop Software again?
If this doesn't resolve the issue, try creating a brand new user account with admin privileges and reinstalling it there. Make sure to test it in the new user account before testing it in your usual user account.
Hope this helps,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Desktop manager will not install after fresh download

i have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM.
After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue.
the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.
ideas?

Try using the Windows Installer Cleanup utility to see if it helps out. Can read up on that and other things to try when Windows Installer gives errors from here: http://support.microsoft.com/kb/555175
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Desktop manager will not install

I have a dell inspiron laptop, running 64bit windows 7. It is three years old. Just bought the playbook and would like to sync it to my computer. How was I to know it was going to be a pain. Downloaded th 6.1 desktop manager and tried run the setup. It will not setup due to not having microsoft visual c++ 2008 redistributable package. Microsoft wont let me download the 2008 visual it keeps sending me to the 2010 version. So what i am asking is if someone can frigging help me before i throw either my computer or my brand new playbook at the wall. Please i am begging someone.

Try using the Windows Installer Cleanup utility to see if it helps out. Can read up on that and other things to try when Windows Installer gives errors from here: http://support.microsoft.com/kb/555175
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

I cannot update CS 6, Adobe Application Manager cannot be installed and doesn´t work

I have CS 6 installed on my Windows PC (Windows 7). It worked for a long time. Now I cannot update the Programm. At first I get the message "update failed, please download a new Version of the Adobe Application Manager". When I did it and tryed to install the application Manager, I got a new message: "Installer could not be initialized. Please download the Adobe support advisor to identifie your Problem." But the Support Advisor has been closed by Adobe and I cannot download the program. What can I do now? (please sorry for my bad english).

Thank you very much. That helped me and I can update my CS 6 again.
sam.am schrieb:
navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE
Then try to install it.

QPSP Manager cannot be installed.....

I have tried to install QPSP manager with no success. I always get this error, i am not sure what to do.
This is error i get.
"uic: File generated with too old version of Qt Designer" and then follwed by
Error: Makepkg was unable to build qpspmanager package.
I have pasted the last chunk of the processing from the compliling. Please help me.
2008-05-10 22:27:35-- http://superb-east.dl.sourceforge.net/s … 2.1.tar.gz
Resolving superb-east.dl.sourceforge.net... 209.160.66.130
Connecting to superb-east.dl.sourceforge.net|209.160.66.130|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 61563 (60K) [application/x-gzip]
Saving to: `qpspmanager-1.2.1.tar.gz'
100%[===============================================================================================>] 61,563 138K/s in 0.4s
2008-05-10 22:27:36 (138 KB/s) - `qpspmanager-1.2.1.tar.gz' saved [61563/61563]
-> Found qpspmanager.desktop in build dir
==> Validating source files with md5sums...
qpspmanager-1.2.1.tar.gz ... Passed
qpspmanager.desktop ... Passed
==> Extracting Sources...
-> bsdtar -x -f qpspmanager-1.2.1.tar.gz
==> Starting build()...
cd src/ && /usr/bin/qmake src.pro -unix -o Makefile
uic: File generated with too old version of Qt Designer
uic: File generated with too old version of Qt Designer
cd src/ && make -f Makefile
make[1]: Entering directory `/tmp/yaourt-tmp-root/aur-qpspmanager/qpspmanager/src/qpspmanager-1.2.1/src'
/usr/bin/uic mainwindow.ui -o ui_mainwindow.h
uic: File generated with too old version of Qt Designer
File 'mainwindow.ui' is not valid
make[1]: *** [ui_mainwindow.h] Error 1
make[1]: Leaving directory `/tmp/yaourt-tmp-root/aur-qpspmanager/qpspmanager/src/qpspmanager-1.2.1/src'
make: *** [sub-src-make_default] Error 2
==> ERROR: Build Failed.
Aborting...
Error: Makepkg was unable to build qpspmanager package.

Hi yogeshdange,
Can you please verify in the system requirements section of the Desktop Software release notes that your computer meets all the system requirements? http://bbry.lv/r5RR7B
Can you verify that the Windows user account you are installing it in has local admin priveledges?
If all system requirements are met, try downloading and saving the .exe file on your PC and running the installation from the saved file. The instructions in the resolution of this article should help with the installation. http://bbry.lv/qcXdWL
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Presenter Desktop Software cannot be installed

Hi,
today I have received a BB Presenter. I followed the instructions of the Get Started manual and wanted to intall the Presenter Desktop Software.
When I downloaded the software from the web site I got a PresenterDN.rar file but no exe.
The Presenter icon has been added to my programs but when I click on it WinRar opens and shows me a lot of different properties files.
Does anyone have an explanation and a suggestion how to solve this, please ?
Best regards
Matthias

I don't know where you got your .RAR file from... here is the original location:
BlackBerry.com >> North America >> US English >> Smartphones >> Accessories >> BlackBerry Presenter >> BlackBerry Presenter Manager software
http://na.blackberry.com/eng/devices/accessories/presenter/download.jsp#manager_software
you have a button to download the installer on your PC then it should self extract and execute without requiring to have WinRAR installed on your PC.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Disclosure Management cannot be installed - Error on Briefing Books

Hello Experts,
I am trying to install SAP Disclosure Management Server directly in a specific server that our technical team provide me.
This server has every requirements that DM Server needs to be instaled.
In the first step of DM Server installation where we should choose the database I've chosen from a list of databases one named as <localhost> which I think it is a SQL database because when I checked in SQL Management Studio the Disclosure Management DB was there.
Since I've never worked with DM I followed SAP manuals and there was saying that when the wizard installation is finished we should do http:// <host>:<port>/ in an internet browser to test the Server Installation and then a Log in session should be opened.
When I do this an error is appearing: Could not load file or assembly 'BIPBriefingBook' or one of its dependencies. An attempt was made to load a program with an incorrect format. and does not appears the Log in as it was supposed to.
I read in other sap manual that briefing books are groups of queries created in SAP DM, but I don't understand where.
Is it necessary to connect some specific database in order to instal DM server?
I hope someone that have installed DM can help me.
Thank you,
Nadine

Hi Nadine,
After installation, check on the configuration file from there you can check the settings.
You may also separate DB Server from App Server.
To Access DM via web (IE) you may use the IP plus port assigned.
Regards,
Ran

ZENworks 6.5 Desktop Management SP2 IR1 install issue

Hello folks. Small biz customer with previously installed 4.x. We
recently upgraded to 6.5 and all went well. Now when trying to
update to IR1 it tells me that the spack cannot determine if the
correct version of Zen is installed or perhaps not logged in with
the correct credentials.
Definitely both logged in as admin and Zen is up and running.
Any suggestions? Thanks much.
Martin Stepanek
martin@image"Hyphen"technology"DOT"com (
'mailto:martin@image"Hyphen"technology"DOT"com' )
www.image-technology.com

You're a nice peoples!! Thanks!
>>> On 12/7/2006 at 10:13 AM, in message
<[email protected]>, Shaun Pond<[email protected]>
wrote:
> Martin,
>
> here - I wrote this just for you ;)
> http://www.novell.com/support/search...ayKC&docType=k
>
c&externalId=3402203&sliceId=SAL_Public&dialogID=2 0780598&stateId=
0
> %200%2020788632

BB Desktop Manager won't install in OS X 7.0

Can't install latest version 2.1.1.7 - get msg:
"You can't open the application BlackBerry Desktop Software because PowerPc applications are no longer supported."
Uninstalled and reinstalled - no change?

That is why becsuse your MAC os version as you say is OS X 7.0 and as per my experience you must have 10.0 or higher and lates ITUNES fot it be installed.
Check the system requirements on the BB offical Web page
http://us.blackberry.com/apps-software/desktop/desktop_mac.jsp
Now here is a solution for you.
1. Try to do it if you have windows PC
2. If not then upgrade your MAC OS to 10.0 or higher as per there requirements then try to install it.
Need any help please let me know
Take care

Blackberry Desktop Manager is not installing

Hello, I recently downloaded the software and tried installing it on windows 7 but it keeps giving me " is not a valid Win32 application" errors. Any help? p.s its "710_b033_multilanguage.exe"

aelkholy wrote:
Having the exact same problem with windows 7 home premium 64 bit edition. downloaded latest version of blackberry desktop (twice). when i try to run the 710_b033_multilanguage.exe application i am getting '710_b033_multilanguage.exe is not a valid win32 application'error.
i have tried searching other threads but nothing comes up. surely this is a common problem?
Hi and welcome to the community...and apoligies for the delayed reply.
Sorry, but the KB linked above is very explicit in the remedies it recommends...from what you've posted here, it sounds as if you have not read and attempted what is in that KB? Please confirm.
aelkholy wrote:
Is there an older version of the application that works?
Concerning that...well, the current version works, but not 100% (like most things with computers, perfection can never be attained). So, there are older versions...but no one cay say if, in your specific circumstance, those will work either. In any event, I would suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop manager won't install on pc

This Topic has been Moved for correct placement

After I have restart the next, the DM installer start to work. Maybe give it a try on restart computer?

Cant install desktop manager

I just bought a brand new high end laptop and desktop manager will not install on it.
To start I received a warning that the desktop manager i was downloading from blackberry's site was "unsafe".
After telling it to download anyway i cannot run the file. It pops up a message about the data1.cab being damaged or incomplete. So i converted it to a zip file, extracted and tried installing that way. Again it said the data1.cab was incomplete. I had an older version (5.0) on a different laptop that i transferred over and tried to install. It again displayed the same error message.
Does anyone have any ideas on what may be the issue?
Thanks

Hello Shandower,
You may want to try downloading another copy of the software from the following location:
BlackBerry Desktop Software
I would save the software and run it from its location for the installation process.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Cannot Connect to Desktop Manager

For some reason I can not get my Playbook to connect to the Desktop Manager. I have tried on 2 seperate computers (one XP and one Vista). I have tried deleting and reinstalling the latest version of DM. I know it's not the cable as I am able to connect my Bold 9700 with no issues. On the XP computer it just doesn't recognize it. The Playbook itself goes to the "Connected to Computer" screen, however the device doesn't show up as connected or under My Computer. In the Device Manager it's listed at a Network Device (With a yellow exclamation point) and when I click on it, it says "Device can't start". On the Vista Machine it shows up in DM as an Unknown Device and a window pops up saying "Desktop Manager cannot communicate with this device"
Any suggestions on how to fix this?

Try turning off your wireless. I had the same problem at work. Our wireless at work is outside the office wired network and the software will not let you connect if your computer is not on the same network as the playbook. Once I turned off the wireless it worked great.

Desktop manager cannot be installed

Similar Messages

Maybe you are looking for