Desktop Manager crashes with "unknown error" message before sync starts

I have the latest phone software, the very latest version of the desktop software and I can't get the sync to get past the initialization stage before it crashes. I've read some of the other posts about changing the synch settings but I can't even get to the settings options before it crashes. I've uninstalled the desktop software and reinstalled it (both with and without the media manager add on). I've done a battery pull on the phone itself. I've even done a restore of the last good backup of the phone.
Is it just me or does this house of cards seem to collapse every time there's an update to either the desktop software or the phone software?

Hi and welcome to the forums! rjcanter wrote:
I have the latest phone software, the very latest version of the desktop software
Desktop Manager 4.7 with or without media manager?
and I can't get the sync to get past the initialization stage before it crashes. I've read some of the other posts about changing the synch settings but I can't even get to the settings options before it crashes. I've uninstalled the desktop software and reinstalled it (both with and without the media manager add on). I've done a battery pull on the phone itself. I've even done a restore of the last good backup of the phone.
If you have reinstalled the software without using the clean removal procedure I recommend you
use the procedure and the install the desktop manager again. The procedure cleans the registry and
completely strips all directories etc. This will save you headaches in the long run.
Use the first procedure to check the possible causes of the "unknown error".
Is it just me or does this house of cards seem to collapse every time there's an update to either the desktop software or the phone software?
Most posts I see regarding any new desktop manager are installation and setup errors by far.
The other posts mainly are Windows OS programs that aren't updated or unique to a specific PC setup.
House of cards? I don't think there are enough cards for a double deck pinochle game.
Thanks,
Bifocals
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13801&sliceId=1&docTy...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Message Edited by Bifocals on 06-14-2009 02:46 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

My MacBook Pro version 10.7.5 4GB (keeps crashing with the error message 'Your MAC OSX start up disk has no more space available for application memory' - what do i do

My MacBook Pro (version 10.7.5 4GB)keeps crashing with the error message 'Your MAC OSX start up disk has no more space available for application memory' - what do i do. I keep force quitting the applications and turning the computer off but it happens again after a while

Hhow much goal and free hard disk space is available? Sounds like you need to move some things off of that hard drive.

InDesign CS5 on MAC - ID Crashing (With Serious Error Message)

After going into Document Setup with a document open, and changing the document orientation from landscape to portrait, InDesign CS5 crashes after clicking OK with an error message (see attached screen shot). I've deleted the settings file by starting ID with Shift+Command+Option+Ctrl held down. I ran some maintenance using the app OnyX (cleared caches, repaired permissions, etc.) Any idea what would cause this? I've stopped short of reinstalling, but that may be the only option. Also, I updated CS5 with the latest updates, and that didn't fix it either.

At this point you may have corrupt recovery data that is preventing ID from starting if it crashes each time you try to launch it. Move everything out of the InDesign Recovery folder intoa safe place (you'll probably want to delete it later, but you don't know yet) and see if ID will launch. Then try opening any files that you were working on at the time of the first crash. Hopefully they aren't damaged and you've only lost work since the last save.
If you have a crash report, pleast post it on pastebin.com, then put a link to it here.

On Demand Crash with no error message

Over the last few days our on demand has stopped allowing us to watch content. We have a broadbamd connection with no speed issues, we can watch BBCiplayer and access all the on demand menus to select what we want. But, as soon as you have selected an on demand title and the box tries to download, the screen freezes with the rotating triangle and the box just stops and reboots! We do not get any error message and at present have no other issues!
I have done all the obvious suggested things on the help screen (checking cable connections, rebooting, resetting registration ect) and rung BT help but after a frustrating 15 minutes of waiting and repeating our issue (apparantly their systems are running slow) the advisor asked to call back on my mobile. We have minimal signal in our home but we tried and after losing him twice he has not callled back! The advisor had started asking questions about our main BT socket before cut off so i wondered if he thought there might be a connection problem within the house, but I tried redoing all the connections for the hub and powerline adaptors in the main socket and it made no difference to our problem. I have limited knowledge and I just don't know where to start next.
We have had issues ever since we switched to BT vision from Sky of the box randomly switching itself off which have not been resolved by the recent software upgrade and I am fed up of paying for something that most of the time we can't use!

Hello totallyfrustrated,
Is this still happening? This is quite strange, could you send in your details if it's still a problem and we'll get back to you?
You can get our contact link by clicking on my username, it's under "About me".
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Media Encoder cc 2014.1 crashing with unknown error on h.264 every time

I am unable to render ANY timelines using h.264 for any format (presets or customized). The audio preparation procedure completes and the timeline seems to render fine for a while. The render never committees and variably crashes somewhere during the render with the very helpful "Unknown Error" every singe time.
Example from the log file:
- Encoding Time: 00:06:03
10/26/2014 02:59:12 PM : Encoding Failed
A low-level exception occurred in: H.264 (Exporter)
Export Error
Error compiling movie.
Unknown error.
Anyone have a suggestions? Any solutions, Adobe?

Hi KB8WFH,
KB8WFH wrote:
It is almost never in the same place. I have encountered both on a Mac and a Windows PC a problem where it will always crash when it encounters a Warp Stabilizer effect added to a clip. But even removing those, the render failed every time at seemingly random place soon the same sequence/timeline being rendered.
That's pretty frustrating but it doesn't sound familiar. I can look into it.
KB8WFH wrote:
I have noticed that this seems to now only happen on projects I upgraded from a previous version of Premiere.
OK. Sorry to hear that exports are affected as well.
KB8WFH wrote:
I understand Adobe's policy is that it is not a good idea to move a project from over version into an upgraded application, but this is really not practical.
Actually, it's not Adobe's policy, it's mine. It's also been a general editor's rule of thumb since the dawn of NLEs.
Project file handling is something I learned in trade school. I was taught to protect the project file from application updates. This was at Avid Bootcamp back in 1996 by some of the best NLE instructors in Hollywood. Eventually, I taught these concepts to my NLE students when I became a certified instructor a bit later.
I learned that not only do you avoid updating your project file, but you must have at least 3 back up copies at all times in 3 different places every single day. You should also avoid updating your OS, plug-ins or crucial hardware along the way. The more complex the project file is, the more susceptible it may be to corruption and you must be even more vigilant than normal projects, as you may be protecting weeks, months, or even years of work.
With the many updates of Premiere Pro CC it's certainly not that practical, but something to keep in mind as you work on a large project.
KB8WFH wrote:
New versions are used for their new features and big fixes. Microsoft does not tell their customers not to open documents made in previous versions of their MS Word in upgraded versions because of issues. That defeats the entire purpose of upgraded software.
I do understand your stance on upgrading software. It should not be harmful to do. You should also be able to update a Premiere Pro project file without too much trouble. Sometimes, it's crucial to see if you can take advantage of a bug fix with an update. I learned that you just need to be super careful with large, complex projects like features and docs. If you must update, do so with plenty of project file back ups and a wary eye. If the situation goes awry, you can always return to these project files.
KB8WFH wrote:
I am attempting to use the project Manager to export the timeline into a new project and see if I can render that and it it makes any difference. Will let you know as soon as I have any results.
That's a good idea. Let us know if it works for you.
Thanks,
Kevin

Solaris Console Management crashing with java errors

Hi,
Whenever I am trying to run smc, it's crashing with following java errors:
com.sun.management.viper.CriticalStopException: host1: host1
at com.sun.management.viperimpl.console.gui.SMCConsole.start(SMCConsole.java:280)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.openConsole(BaseConsoleOptionsManager.java:791)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.redirectToConsole(BaseConsoleOptionsManager.java:660)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.launchConsole(BaseConsoleOptionsManager.java:176)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.main(BaseConsoleOptionsManager.java:873)
Showrev:
Hostname: host1
Hostid: xxxxxxx
Release: 5.10
Kernel architecture: sun4u
Application architecture: sparc
Hardware provider: Sun_Microsystems
Domain:
Kernel version: SunOS 5.10 Generic_125100-10
Host1:3:
Most up todate patches for wbem and smc
Patch: 119313-14
Patch: 121308-09
Patch: 121308-12
Patch: 124188-02
/etc/init.d/init.wbem status
Solaris Management Console server not running on port 898.
/etc/init.d/init.wbem start
/etc/init.d/init.wbem status
Solaris Management Console server not running on port 898.
Please advice me. I need help!
Thanks!
Mahima
Edited by: kaush28 on Jan 8, 2008 4:25 PM
Edited by: kaush28 on Jan 8, 2008 4:27 PM

SMC was working fine for me before installing 121308-12. Then it began throwing the following upon startup of SMC and would not recognize any hosts with the webconsole service running. Backing it out does restore operation. Has anyone else seen this?
# smc &
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:396)
at java.util.Properties.setProperty(Properties.java:128)
at java.lang.System.setProperty(System.java:700)
at com.sun.management.viperimpl.util.security.SMCSSLConfig.setup(SMCSSLConfig.java:158)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.init(BaseConsoleOptionsManager.java:188)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.launchConsole(BaseConsoleOptionsManager.java:167)
at com.sun.management.viperimpl.console.BaseConsoleOptionsManager.main(BaseConsoleOptionsManager.java:873)
Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-1" to type FontStruct
Java Accessibility Bridge for GNOME loaded.

HT203128 my itunes keeps crashing with an error message.

both my windows and itunes are up-to-date. i've checked all the previously suggested methods to solve this issue (completely remove - reinstall itunes, removing QT, etc.) but none helped. any idea? Thanks.
the error message is usually something like this:
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
12.1.2.27
Application Timestamp:
55236b62
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.3.9600.17415
Fault Module Timestamp:
54505737
Exception Code:
80000003
Exception Offset:
00000000000de002
OS Version:
6.3.9600.2.0.0.768.101
Locale ID:
1033

Hello pkiss777,
I'm sorry to hear you are having this issue with iTunes. If you continue to have issues with iTunes crashing or hanging, you may find the troubleshooting steps outlined in the following article helpful:
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Sincerely,
- Brenden

Applications crashing with dyld error messages: CFURLStorageSessionGetDefault

All was working fine (been told to hold off on updates so have not installed them, yet I am running 10.6.8 [10K549]). Suddenly after a reboot applications crash with the same error:
Dyld Error Message:
Symbol not found: __CFURLStorageSessionGetDefault
Referenced from: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
Expected in: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
Can not open Terminal. Can not open Skype (removed 2.x version, downloaded latest 5.3.59 and installed), can not run Evolution (starts, but when clicking a message same error). Attempted to install 10.6.8 bundled update (manual download), but when selected to open get yet again - the same crash error.
Was able to create a new user and same issues with that account. Any help?!

My system has a PGP encrypted disk (so no booting from CD to fix). It appears that one of Apple's AUTO updates (though I have them manually turned off!!) has screwed my system to the point of making the OS show up as a version that is not running. Due to the versioning not being right the applications crash. The verdict: rebuild.
So yeah, this *****.

IPhoto 8.11 crashes with Dyld Error Message

Dyld Error Message:
Library not loaded: /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
Referenced from: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
Reason: no suitable image found. Did find:
/System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit: unknown file type, first eight bytes: 0x4B 0x95 0x0A 0x03 0x14 0x03 0x9B 0xAB
/System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit: unknown file type, first eight bytes: 0x4B 0x95 0x0A 0x03 0x14 0x03 0x9B 0xAB
Any Ideas ?
Message was edited by: Marco.G.

After new Installation iPhoto the same Crash:
Process: iPhoto [859]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ??? (???)
Build Info: iPhotoProject-4150000~4
Code Type: X86 (Native)
Parent Process: launchd [546]
Date/Time: 2010-03-27 18:13:53.710 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Sleep/Wake UUID: D8EE0C51-3C44-4C3B-845A-197E34F522B0
Interval Since Last Report: 80221 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 5
Anonymous UUID: D2E16F70-7B07-4C41-8B57-128B725F3AF9
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
Referenced from: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
Reason: no suitable image found. Did find:
/System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit: unknown file type, first eight bytes: 0x4B 0x95 0x0A 0x03 0x14 0x03 0x9B 0xAB
/System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit: unknown file type, first eight bytes: 0x4B 0x95 0x0A 0x03 0x14 0x03 0x9B 0xAB
Model: Macmini3,1, BootROM MM31.0081.B06, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.35f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST9500325AS, 465,76 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0x24300000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc517, 0x06400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000
How to fix ???

Has the App Store crashed? Unknown error message

Every time I click on the button to download an app I get the following message, "We could not complete your App Store request. An unknown error occurred (100). There was an error in the App Store. Please try again later."
I am logged in to the store but every app I've tried brings this message up. Anyone else having this problem?

After spending 6 hours trying everything under the sun including permissions, .plists zapping the PRAM I think its sorted...
Right... here we go...
1. Restart your Mac and hold down the SHIFT key. This will start you Mac in SAFE MODE.
2. Open APP STORE and go to the STORE MENU and VIEW MY ACCOUNT.
3. Enter your username (email address) and password
4. Under the ID SUMMERY click the EDIT > (blue word) next to your Apple ID
5. You should see a line of text that says something like "To change your security question... click this link" APPLEID.APPLE.COM (https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/)
6. This wil take you to a webpage that has a few options on it... you need to click the one that says "MANAGE YOUR ACCOUNT >" (blue text on the right hand side)
7. You'll be asked to enter your username and password again... enter them and click "SIGN IN"
8. Right, this is where is get silly... Click on the "NAME, ID, AND EMAIL ADDRESSES" (left hand side in grey)
9. Click on the EDIT text (blue) next to "YOUR NAME"
10. Re write it again and click save (IF YOU HAVE ANY SPECIAL CHARACTERS LIKE & $ +* REMOVED THEM. and press SAVE (blue word).
11. I'm not sure if this helped but I also added a alternate email address (bottom of the page).
12. Go back to the APP STORE app and click on the PURCHASES button at the top and click on any of the PURCHASES (free or otherwise)
13. Enter username and password as/if prompted. and it should work. :O)
good luck and enjoy.

Lightroom 4.1 keeps crashing with an error message.

Sorry, new to the forums and Lightroom. Please bear with me.
Lightroom 4.1 keeps crashing. I can't get any editing done on my client's photos. I get an error message (no error number given) stating something along the lines of "encountered an error ad must close."
I would be extremely grateful for any help offered.
Thank you in advance!

Any changes to your system lately?
You may want to remove LR 4.1 and install the latest 4.x version which is 4.4.1 Windows / Mac and is a free update.
This will not harm your data.

Acrobat x pro won;t install...keeps crashing with same error message

I have tried numerous times to install Acrobat x pro from my creative cloud subscription. It does not install properly each time sending me this error message:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 4 error(s), 0 warning(s) ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: DW006: Apple Package failed to install successfully. ----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed ERROR: DW050: - Acrobat X Pro : Install failed -------------
A little more info that might help 1) My first install worked fine for several weeks. I unstalledd it and applied adobe cleaner to assure it was fully uninstalled to fix an unrelated issue, then was never able to reinstall it after
2) here's my system info:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2.66 GHz
Number Of Processors:          2
Total Number Of Cores:          4
L2 Cache (per processor):          4 MB
Memory:          8 GB
Bus Speed:          1.33 GHz
3) all of my other Creative cloud apps work fine
any ideas?

Error "Exit 6" or "Exit 7"
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Mylenium

P3 Project Manager Crashing with EBDClient error, when refreshing (F5)

My company has 3 sql databases for Prima on a server; 2 are approximately 1.5GB, and the third is just over 2GB
We have 5 client machines (xp sp3 32bit), that use the following setup:
P3 Project Manager version 5 (no service packs installed, but have tried sp1-3 on my machine with the same error)
oracle client 9.2 with tnsnames pointing to the sql server with the prima databases
each machine has 2GB memory with a 3-4GB pagefile
I do not have issues refreshing the other smaller databases.
both the client and server do not take a significant hit on resources while refreshing.
both the server and client are not reporting any errors under event viewer.
they all receive the following error when refreshing (F5) while logged in the third and largest database:
Message (Tab)
Application exception
type: EDBClient
Event code: IMFTO-3501-8
Description: Insufficient memory for this operation
Context (tab)
app title: primavera project management
exe: pm.exe
object: tmainmenu
context:
     1. tfrmmain.refreshVDBengine
     2. tfrmmain.actrefreshExecute
     3. tfrmmain.actProjectActivitiesExecute
     4. tfrmmain.actProjectsExecute
     5. tfrmmain.actProjectsActivitiesExecute
     6. tfrmmain.actProjectWBSExecute
     7. tfrmmain.actProjectActivitiesExecute
Evironment (tab)
Components
=============
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0024.0001.0002
IMG: IMG win32 #1000
SYS INFO
=============
username: "user's name" Hostname: "their computer name"
OS version:     winNT 5.1, build 2600, SP3

...\OracleBI\web\catalogmanager\catalogmanager.ini
-vmargs
-Xmx1024M
-Djava.library.path=E:\OracleBI\web\bin
-Declipse.noRegistryCache=true
amend---------------------------------------------------------
-vmargs
-Xmx512M
-Djava.library.path=E:\OracleBI\web\bin
-Declipse.noRegistryCache=true

HT1338 Every time I try to use software update the window opens to scan then crashes with an error message.

I am having problems with a BT Yahoo account where the home page opens but it will not let me open e-mail. When you click on mail it takes you to an upgrade page where there is a button for you to continue without upgrading. When you click on that it freezes. To compound this problem I cannot access the upgrade ststem on the Mac itself as it tells me there is an error. I am stuck on 10.3.9 as I purchased a 10.4 upgrade disk (official) ages ago but every time I ran it the computer crashed so I gave up on it. I still require classic on this machine on the odd occassion hence why I am stuck in the past. My iMac runs on 10.6.8 and the mail is accessable on that with no problem. HELP!!

Start up from that Mac OS X 10.4 disc you have. Insert disc in optical drive and start up with the C key held down. On the first Installer screen, from the menu bar, under Utilities, select to run Disk Utility.
In Disk Utility, select your startup volume (usually "Macintosh HD") in the sidebar and go to the First Aid tab. Run Verify Disk. If it reports a problem, that may be the reason for your long-term difficulties. You hard drive volume has data corruption.
You can try Repair Disk in Disk Utility. However, it would be a very good idea to have a backup of the data on that disk, in case the attempt to repair makes the problem worse.

Kile crashes with obscure error message

Hi
today I booted up my pc and all of a sudden Kile wont start anymore... This is the error I get on the command line;
$ kile
kbuildsycoca running...
kile: ERROR: Error: standard icon theme "crystalsvg" not found!
kile: new quotes: true left=`` right=''
kile: file not found: latex-kile.lst
kile: file not found: latex-tetex.lst
kded: WARNING: KServiceType::offers : servicetype KDEDModule not found
kile: ==Kile::resetPart()=============================
kile: current state Editor
kile: want state Editor
kile: ==Kile::updateModeStatus()==========
KCrash: Application 'kile' crashing...
Could not find 'drkonqi' executable.
KCrash cannot reach kdeinit, launching directly.
The splash screen shows and an error box pops up "malformed URL: file:///home/...." which is a URL to a document I was working on, the URL appears fine to me though.
Does anyone have an idea what this could be about? I'd really like to get Kile to work...

Maybe this has something to do with it?
Ramses de Norre wrote:kile: file not found: latex-kile.lst
kile: file not found: latex-tetex.lst
On my system,
pacman -Ql kile | grep latex
turns up
kile /opt/kde/share/apps/kile/help/latex-kile.lst
kile /opt/kde/share/apps/kile/help/latex-tetex.lst
Maybe try re-installing kile? Is your KDEDIR environment variable set up probably?

Desktop Manager crashes with "unknown error" message before sync starts

Similar Messages

Maybe you are looking for