Desktop Manager disabled a bunch of software and disappeared my Taskbar icons

I just installed Desktop Manager 4.5.015 (I'm pretty sure that's right). This version came with my 8330. After the required restart, my XP system took forever to reach the desktop. Once it reached the desktop, about six to ten of my taskbar icons disappeared. Nothing I've tried will make them come back.
Even worse than the missing taskbar icons are the several applications that no longer function properly. My Palm TX synchronization software no longer works. My NIS 2009 password management addon no longer works. And those are just a two of the bigger issues.
I've uninstalled Desktop Manager. No change. Things are still messed up. I'm considering installing the newest version of Desktop Manager (5.0 I believe) but am not convinced doing so will resolve the issue.
Any help would be greatly appreciated. 
Thank you in advance.

Check in System Preferences>Universal Access and see if Zoom is on. If you have toddlers or cats this can accidentally turned on by hitting a group of keys that include Option + Command + 8.
To prevent this being accidentally activated in the future go to System Preferences>Keyboard>Keyboard Shortcuts>Universal Access and uncheck all the boxes.

Similar Messages

  • 8330 Error Message: Desktop manager has encountere​d a problem and needs to close

    I have installed Desktop Manager and had success synching my new 8330 with Outlook 2007 (on XP). Next time, though, it crashed. I uninstalled/reinstalled, it seemed to work once, now always crashes. I do have recurring appointments with reminders and have heard this might be the problem; is there a workaround? I also disabled the option to synch up past appointments w/no luck. Thx.

    Hi. I did get my problem resolved after an hour or so on the phone w/the Blackberry folks, but I'm not positive what the problem is/was. I once again uninstalled the desktop manager, but also deleted the Intellisync folder completely. Then I reinstalled it and it worked...and has continued to work just fine for the past four days. I don't really know what "fixed" it, but just thought I'd say the issue has been resolved. Thanks.

  • Help BB desktop manager is encroached in my system and doesn't want to go away

    Hi, I'm using Windows 7 Pro. I'm no longer using a RIM BB device. The problem is that I unistall the blackberry software (using the unistall option provided by the program), but then when I copy, specificly FLAC music files, to my android device (windows see the android device as a camera device with no drive letters assing), the blackberry desktop manager tries to run but since it was "unistalled" it returns an error. It tries to run up to 5 times and after that the files get copied. If I want to copy many flac files at once the blackberry desktop manager tries to run 5 times for each file. I first check with windows device manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a disk search utility and found many blackberry residual garbage files and proceded to delete those as well but the problem persist. Then I use a registry utility and found many RIMBB, RIM, Blackberry residual registry entries bloating the registry and proceded to delete those as well but the problem continues. At this point you can see that the unistall tool provided by Blackberry suck because it left a lot of garbage in your system. I also tried using CCleaner but it didn't found anything related to blackberry. So some sorft blackberry garbage leftover is still encroached in my system and since I use the unistall tool, remove the drivers and there are no files with the name RIM, RIMBB or blackbery on the disk and no more registry keys with those name can be found how do I get rid of Blackberry for once and for all???? Here you can see a screen capture of the windows with the error message: http://i22.photobucket.com/albums/b342/edil/rimbberror_zps1tpkoiwq.png  

    Hey I was able to solve the problem!!!!  Using the disk search utility I searched for *{BE5B0450...45b}* the string of characters that appears in the error message. And there where 3 directories with that name. I deleted those directories and now I can copy FLAC files without problems. I wonder why companies are so inrresposible and don't provide an unistall option that remove all their stuff from your system. Leaving a disk and registry bloated with garbage that you no longer use.

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    Hello,
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Desktop manager : difference​s between 4.5 and 4.6 ?

    hello,
    Vodaphone just released DM 4.6 (in English)
    Where can I find a changelog between 4.5 and 4.6 ?
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

    chk these link and advise if they answer your question:
    http://www.blackberry.com/btsc/KB15639
    http://www.blackberry.com/btsc/KB15466
    Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

  • Desktop Manager Install Error 1904, nothing resolves...

    I have been having the following problem the last few days.  On my work desktop (WinXP x64) I installed the DesktopManager software without hitch, but on my home desktop (WinXP Pro SP3) I also keep getting the error message:
    Error 1904.Module C:...GW.dll failed to register. HRESULT -2147220473. Contact your support personnel.
    I am also getting the same error message for gwapi.dll, desktopsetup_pb.dll, and syncAE_pb.dll.
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    DllRegisterServer in gw.dll failed.
    Return code was: 0x80070005
    So, to sum it all up, I've tried all six "resolutions" that RIM has at: http://www.blackberry.com/btsc/articles/963/KB03928_f.SAL_Public.html, and the first "workaround."  The second "workaround" doesn't apply because there is no option to "ignore," there is only one button that is "Ok."  I'm starting to get pretty pissed off by all of this and I'm ready to throw the **bleep** Blackberry out the window.  I love the phone and it's capabilities, but if I can't use the capabilities then it's pretty much worthless to me... then I should have just gotten an iPhone or a WinMobile device.  It makes no sense to me that the software will install just fine on my WinXP x64 machine at work and not on my 32-bit home machine.  Usually it's the 32-bit progs on the 64-bit machine that cause problems.  When is a fix going to come? 
    Here are my details:
    BB Curve 8320, OS v4.5.0.52 (Platform 2.7.0.66)
    DesktopManager Software v4.6 (w/ MediaManager)
    WinXP Pro, Service Pack 3
    Pentium 4, 2.80GHz
    2GB DD400 Dual-Channel RAM

    Hi,
    Cleanboot your PC
    make sure all firewall anti virus programs are off
    Clean your windows temporary files
    Start desktop software.
    Please let me know how it goes!
    Thanks
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Incompatible with NVidia NView Desktop Manager

    Lightroom doesn't work with that software. The manager came preinstalled on my HP desktop. I had trouble getting lightroom to work properly, it would lock up when I tried to use the Develop module.
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    I use dual monitors.
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  • Desktop manager and Home and Work email

    Hi folks,
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    Is there no way to get both on one or both instances of Desktop Manager to avaiod having to go to att.blackberry.com for personal email configuration?
    Thanks!
    ~Bob

    But your personal email is NOT on BES... those are two totally different animals.
    ON BIS the Desktop Manager has nothing to do with mail and messages.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop Manager just refuses to see 8820.

    Talk about frustration.  I never had any issues with my Treo 650 regarding this.  But what bothers me the most, is my BB 8820 used to work fine.  I don't know what changed.
    Here is my log file from reading the forums, and the things I've tried:
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    I cannot get the Desktop Manager to see my BB.
    The Blackberry shows up in the Device Manager, so no issues there.  It is recognized and installs just fine.
    The Desktop software installs just fine.  I am running version 4.7.  I ran the installation using "Run as Admin".  I did not install Media version.
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    I have tried the method of removing the battery and replacing it and it does not see my BB.
    I have tried different USB cables to no avail.
    Since I am on a laptop, I have made sure that all USB ROOT Hub Properties are not set to "turn off this device to save power".
    I had my Blackberry working on this laptop before.
    After all this, I tried to uninstall my 4.7 Desktop Manager, and I get the error "Error 2738.Could not access VBScript run time for custom action."  Ok, so I Googled this, and I had to go to my Windows\system32 folder using command prompt and type regsvr32 vbscript.dll to register that.  This fixed the problem and I was able to uninstall the software.
    I always installed the desktop manager without the Blackberry being connected to the computer.
    I disabled any Anti Virus software, just in case.  I removed the SD card from the phone, just in case.
    Something weird goes on.  Each time I run the Desktop Manager, if I click on OPTIONS and then set connection type to USB, it's starts running an install.  It does this like 3 to 4 times.  Well.... finally my BlackBerry came up.  Then I went to option to change something else, and that stupid installation window popped up AGAIN.  Now it doesn't see my BB.
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    Thanks!
    Message Edited by TapeGun007 on 12-30-2008 05:35 AM
    Message Edited by TapeGun007 on 12-30-2008 05:47 AM

    Have you turned off the PC, and rebooted .
    Same for the BlackBerry, except With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Desktop Manager fails during launch

    When I first got my Alltel Blackberry Pearl 8130 some months ago, I used BlackBerry Desktop Manager 4.5 (installed from the included disk) to synchronize my Blackberry with my contacts, tasks and notes I keep with my desktop PC using Microsoft OutLook . Two days ago, I tried to re-sync my Blackberry with OutLook. Now, Blackberry Desktop Manager (DM) does not launch completely. After the icon is double-clicked, the "BlackBerry DeskTop Window" opens but it is not populated with the choice buttons. The program is non-responsive. The only action possible is to close the program by clicking the "X" in the upper right hand corner and then click the "Stop Now" buttom when the error (No Response) window opens. In the Task bar in the lower right hand corner, the icon of a Blackberry has an "X" through it and, when moused over, displays the message "Desktop Manager - Disabled."
    Has anyone else experienced this. Is there a solution? Is there another program that be used to synchronize the Blackberry and OutLook.
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    (I'm running Windows XP SP3 )
    1. Did a complete un-install of DM 4.5 and cleaned the registry of all references to RIM, Blackberry and Roxio before re-installing DM 4.5 from the disk.
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    3. Tried a "clean" install of both DM 4.5 and DM 5.0 with all startup programs, anti-virus program and non-Microsoft processes disabled via MSCONFIG.
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    5. Did a "clean" install of the 8130 device file available from the Alltel site. (Still not sure what that file does.It certainly installs and can be deleted via the Add/Delete control panel but does not add the DM files in a recognizable location.)
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    Message Edited by donb1948 on 09-18-2009 10:09 PM

    Hi and Welcome to the Forums!
    This procedure may or may not be redundant to what you have already attempted...
    I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
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    http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
    5) Install DTM to your PC
    6) Install (also to your PC), the device OS package (fyi...this modifies DTM so that it is customized for your BB on your carrier...there is no noticeable difference within DTM...it simply allows it to offer you appropriate updates)
    7) Start the organizer configuration over:
    KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Desktop Manager shows "Disconnected"

    Hello...
    I just installed Desktop Manager for Blackberry on my laptop and I'm trying to get it to connect with my Blackberry Curve device.  It shows as "Disconnected" and there is no PIN listed (Shows "None").  What do I do?  I've already done a hard reset on the device by removing the battery for a couple minutes and then tried to reconnect via a USB port and that didn't work.  I also tried on 2 different USB ports and neither seems to recognize my device.  What else should I do?  I hope I don't have to reinstall it as it takes so long.
    Thanks

    Hi and Welcome to the Forums!
    Here is the list of troubleshooting atricles...hopefully something will be useful:
    http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
    KB02640 Troubleshooting USB connections
    KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
    KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    KB00019 No PIN displayed in BlackBerry Desktop Redirector
    KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
    KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
    Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
    Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
    Hopefully something there is helpful!
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BB recognized by computer & Desktop Manager, but does not connect?

    All right, I've scoured these forums and can't figure this out. Tell me if I've missed something.
    Blackberry is recognized by my computer AND by Desktop Manager, but does not fully connect so I can sync. I can see it in My Computer, and the Desktop Manager does recognize the model of smartphone when it's plugged in. Both Windows, and Desktop Manager ask me for my password when I connect the USB cord. However, it just says 'connecting' in the bottom right, and never gets past that. When the phone is initially plugged in, the screen goes to the clock (normal), and flashes the 'connection' screen (BB and computer icons connecting with a cord). It flashes that screen twice then goes back to the clock. The Desktop Manager then just keeps trying to connect, until I unplug it. Both the computer and desktop manager recognize when I've unplugged it.
    Running:
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    Blackberry Tour 9630
    This is a new computer. I was running Windows XP with Desktop Manager 6.1.0.35 previously, and it worked no problem, but that is no longer an option.
    The goal is to be able to sync with Outlook 2007. Need very badly to be able to do this.
    Did all the simple stuff:
    Oh so many Windows restarts,
    Blackberry battery pull, both unplugged and plugged into computer with Desktop Manager running,
    Desktop manager reinstall,
    plugged into every different USB port,
    tried a different cord.
    Went deeper:
    BB USB drivers fully up to date
    Turned OFF USB power management on all my ports in device manager,
    Disabled USB selective suspend setting
    Deleted my intellisync folder in appdata/roaming,
    Turned off Windows UAC notifications,
    Tried every combination of BB memory compression on and off, or mass storage mode on and off,
    There might be more I've tried but don't remember. I've been searching the net for days now.
    Please let me know if there's anything else I can try. This is a serious issue for me right now, I need to be able to sync with Outlook 2007.
    Thanks in advance

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • Desktop manager does not recognize Outlook 2003.

    Hello everyone, 
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    I have installed this software (desktop manager) many times with other clients and never had an issue. 
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    Help please,
    Jeanne 

    Hey giaierj,
    Welcome to the BlackBerry Support Community Forums.
    Have you tried performing a detect in repair in Microsoft Outlook?
    For more information about Detect and Repair: www.blackberry.com/btsc/KB02403
    After you perform this step, then try to setup the synchronization.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Error message "Blackberry Desktop Manager has stopped working"

    I have a Blackberry 8310, and since dowloading the latest version of Desktop Manager software (Version 4.3) I have run into repeated problems with synchonization with my Outlook (using Vista).
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    Anybody know how to fix this?

    Try the following:
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    Close the desktop manager.
    Go to C:\Documents and Settings\<user name>\Application data
    Delete the entire Intellisync folder.
    Connect your BB and open the desktop manager.
    Sync your device.
    ~Tami~
    Intellectuals solve problems; geniuses prevent them.
    -- Albert Einstein

  • How do I change settings so Blackberry desktop manager doesn't open when I start my computer??

    I want the desktop manager to open when I ask it to, or else to open automatically when I connect my phone to the computer by USB.  Currently, it opens when I start my computer.  I would greatly appreciate any help with this.

    Did you install the software from a CD or download it?
    If from the CD, put it back in your drive. When the wizard appears choose the Modify option. Select the BlackBerry Desktop Manager from the 3 choices listed and hit Next. Your going to reselect the same options as you did when you first installed the software, but stop and the last step where you have the 2 checkboxes. You want to uncheck the top one that talks about starting the software when the computer starts
    If you just downloaded the software go into Add/Remove Programs, select the BlackBerry Desktop Manager and hit the Change/Remove button. Then just follow the steps above.
    Hope this helps
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

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