Desktop manager does not sync my contacts

I have a blackberry Bold 9000 and have installed the desktop manager onto my macbook. When I add contacts on my MAC and sync, they are not appearing on my blackberry. Please assist???

What mac, what OS, what device OS, what are your settings for the DM? are you replacing device data? are you using fast sync?
hey, my car won't start....could you help?
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL

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Desktop Manager does not recognize USB Connection

I have installed the Desktop Manager for MAC (v1.0.2) on my MacBook Pro Snow Leopard10.6.3.
When I connect my Storm 9520 the Mac OS recognizes the media storage drives in the 'Finder'. I can copy files to and from the device media using 'Finder' but the Desktop Manager does not recognize that the device is plugged into the USB (yes I have tried both USB connectors).
file:///Users/Nigel/Desktop/WaitingForUSB.jpg

I have an 8310, Macbook Pro running OSX 10.6 and the BB desktop v 1.0.2 build 8. It recently stopped recognizing the USB connection as well. I was able to sync my BB with the MAC but can no longer do so. The MAC mounts the BB and I can access the SD card. What gives here?

Blackberry Desktop Manager does not detect my phone

My computer detects my phone when I attach it, but Desktop Manager does not, so I can't manage my phone.

Hello Flowergirl0044,
Have a look at the following article on how to force the detection of the BlackBerry® smartphone using Application Loader to reload the OS http://btsc.webapps.blackberry.com/btsc/KB10144
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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Blackberry Desktop Manager does not show Media Manager

First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
   When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
         Synchronize, Backup & Restore, Application Loader, and Switch Device Wizard.......
All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
Blackberry Desktop Manager
version 4.3.0.17 (Nov.12 2007)
Device Communications      Blackberry Device mgr....4.3.0.7
                                         BBDevMgr   ................4.0.0.1
                                         RIM USB Driver.............4.0.0.2
                                         RIM USB Serial Driver.......2.1.0.4
Application Loader          Application Loader ..........4.3.0.13
                                     RIMProgram .....................1.0.0.35
Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . . I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
I have memory cards inserted in the phone(s).
I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
Solved!
Go to Solution.

mamapajama wrote:
First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
   When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
         Synchronize, Backup & Restore, Application Loader, and Switch Device Wizard.......
All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
Blackberry Desktop Manager
version 4.3.0.17 (Nov.12 2007)
Device Communications      Blackberry Device mgr....4.3.0.7
                                         BBDevMgr   ................4.0.0.1
                                         RIM USB Driver.............4.0.0.2
                                         RIM USB Serial Driver.......2.1.0.4
Application Loader          Application Loader ..........4.3.0.13
                                     RIMProgram .....................1.0.0.35
Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . . I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
I have memory cards inserted in the phone(s).
I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
Hi...
I can help you with the download link...
The link is here
When you get to the page that has the downloads, pay attention to which version your downloading as some have media manager (near bottom) and some do not have media manager (near top)
Let us know how your doing...
Do you have XP or Vista?
H.
+++++++++++++++++++++++++++++++++++++++++++++++++
If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards
hmeister

My blackberry tour does not sync my contacts anymore with outlook 2007. I do not get an error message. Help!!

My blackberry tour does not sync my contacts anymore with outlook 2007. I do not get an error message. Help!!

Norton is probably the issue. It can really screw things up, that is one reason I never use it. See if you can temporarily disable it and then try the sync and see if that works.
On a Mac, there is a way to run a program that repairs permissions for the user, not a Windows thing.

My iPod touch 2nd generation does not sync my contacts. I only have iCloud contacts in my address book. How can i sync that?

My iPod touch 2nd generation does not sync my contacts. I only have iCloud contacts in my address book. How can i sync that?

I do not fully understand you question. To use iCloud on an iOS device requires iOS 5 and the 2G only goes to iOS 4.1.2 and thysyu can't access iCloud, including contacts.
Maybe you could sync the iCloud contacts with anopther program and sync that program with the 2G iPod.
The following smple states the following for Contacts:
iCloud: What if my device or computer doesn't meet iCloud system requirements?
Contacts
If you want to check your iCloud Contacts, you can do so by visiting icloud.com from a Mac or PC (as long as it meets the browser system requirements for icloud.com).

HT204053 my desktop mac does not sync with iphoto

My desktop mac does not sync with the phots i take on my iphone

Your profile suggests you are running 10.6.8 and cannot therefore use iCloud or photostream.

Desktop Manager does not show blackberry connected

I find this desktop manager is NOT set up for the average computer user and just wants you to PAY. As I was quoted $650.00 for one year of support. I will go back to Motorola before I pay that amount of cash. The Motorola software is user friendly and support was FREE. The only reason I got a BLACKBERRY is I won it and I broke my Motorola and needed a new phone anyway.
I have had this paperweight for two weeks and am very tempted to recycle it. I have installed this software twice and reinstalled it twice and every time I try to connect it to my computer the Desktop Manager does not pick up my Blackberry it shows Disconnected yet I have to go to safely remove hardware to disconnect it and it shows in there

I would suggest you use the following procedure to do a clean install of the 4.3 software and download 4.5
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub...
I use this version and it is very stable with XP.
Here is the link for DM 4.5, I would STONGLY advise against downloading the media manager as it media not stable.
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Please let me know if you need any further assistance!
Thanks,
Message Edited by Bifocals on 09-02-2008 05:06 PM
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BB10 - Link does not sync new Contact note entries and crashes

Hi - can anyone help.
Link 1.1.1.26 syncs new entries on both my Windows 7 PC and Q10 both ways, including any text in the Notes field. But adding or changing a Note to an existing entry does not sync.
In Link Settings I have Contacts (and Calender) ticked (blue box) but when I click on Configure next to either, to check the details of the sync, Link crashes and has to be closed via the Task Manager.
Many thanks
John Sansom
PS. Since writing the original post I have managed to get one set of Contact Notes to sync - from the PC to the BB - I was doing a manual Sync via Link. But it did not work the other way round on that occasion, and has not worked either way since that.

same with me. I have installes skype on pc and windows phone. the contact list is not the same? some contacts are missing on one device and the other device.I have signed in on both devices with same microsoft account.lates skype version cheked.

Desktop Manager does not connect to Blackberry Torch 9800

Desktop shows "connecting" then eventually shows error message.
Connections between device and computer are good.
Batteries in both device and computer are charged.
Have had problem since new hard drive in computer installed.
HELP!

Hi and Welcome to the Community!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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8830 & Desktop Manager does not recognize Outlook Express 2000, cannot sync

I just installed Desktop Manager 5.0 and connected to my BB 8830. I use Outlook Express 2000 for calendar and I want to sync it with my BB 8330. However, in Desktop Manager under Sync / Config / Select Device for calendar, the only choices are Yahoo and Import/Export Text. Obviously it is not recognizing Outlook Express 2000 as a calendar program. Does anyone have a solution?
I bought this 8830 mainly to sync its calendar with my Outlook Express calendar. If it does not work, then I am going to return it to my cell phone carrier.
Solved!
Go to Solution.

Hi and welcome to the forums!
Outlook 2000 has not been supported since Desktop Manager 4.2.
KB14763 Unable to select Microsoft Outlook 2000 from the list of applications for synchronization
I would check on Outlook 2003, still supported by MS and the cheapest version still available.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop manager does not recognize Outlook 2003.

Hello everyone,
We have an Exchange server but use POP3 accounts individually on the users also.
I have installed this software (desktop manager) many times with other clients and never had an issue.
On this particular user using Blackberry 9550 v5.0.0.713 I have installed and then uninstalled desktop manager 6.0 because it saw that we had Exchange and automatically assumed Enterprise Server was present, when I chose not to use Enterprise account, it did not see Outlook as a choice to synchronize with.
I then removed 6.0 removed user settings, restarted and installed Desktop Mangager 5.01 sp1. I chose the option for personal mail. The synchronize configuration still does not list Outlook as a choice to configure.
Has anyone else run into this?
I found a post that said to make sure that Wireless Sync is off and it is.
Help please,
Jeanne

Hey giaierj,
Welcome to the BlackBerry Support Community Forums.
Have you tried performing a detect in repair in Microsoft Outlook?
For more information about Detect and Repair: www.blackberry.com/btsc/KB02403
After you perform this step, then try to setup the synchronization.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Desktop Manager will not sync my Storm- Just Stopped working

When I first got the storm and installed desktop manager the sync worked OK. Suddenly it stopped syncing any new information. It would go through the steps as if it was gonna sync but no information will transfer between the desktop and my phone. I un-installed desktop manager and re-installed it and it still doesn't work. HELP !!!! This thing is making me nuts. I have the latest upgrade for the phone as well......Thanks in advance

Same problem. Rebooting my computer does not fix it. Only thing I can do is sync Calendar/Address Book/ etc one at at ime.
Full saga of things I've tried (that didn't work) here
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

Desktop Manager does not recognize Blackbery Curve

I've looked through prior posts and nothing works to solve this.
I have a Curve 8310 that I've had for awhile with no trouble. Several times I've reloaded or upgraded DM and never had trouble. Yesterday I got a new computer, and now I can't get DM to recognize my device.
Here's more info:
-Checked under device manager and Blackberry is there, so USB cord and port are working. Whe I plug BB in I can access media on there.
-Uninstalled and reinstalled several different versions of DM, including 4.2, 4.6, 4.7, 4.5, sometimes with media manager, sometimes without.
-I disconneted the BB battery and left it disconnected for several minutes, per a suggestion in another forum.
-I am not connected to a USB hub.
Help! I've wasted a whole work day on this!
Solved!
Go to Solution.

Last time I could connect was 12/23. The desktop manager says device not connected at bottom of window. BUT when you select the connection option, it sees the PIN. The computer sees the BB as well.
Had this problem with DM 4.2. Reinstalled 4.2, still didn't recognize connection. I upgraded DM to 4.6. Still says not connected.
I downloaded new device software (4.5) and tried installing with Application Loader. Funny thing, my BB displays BB to Computer connections picture and knows its being talked to by the Application Loader (or at least the computer), but Application Loader errors saying it can't connect to the BB.
I have messed with USB power management (turned off), turned off antivirus software, changed USB ports.
I am running XP professional as well. I was still on SP1 so upgraded to SP2 thinking maybe this would help (and I needed to anyway). I also have wasted WAY too much time on this.
This happened once several months ago, but then it worked again and I didn't change anything (that I know of). I'm at a loss and nothing anyone has suggested has worked for me yet either. HELP. (I am not on server, this is just my personal BB trying to sync with outlook contact/calendar.) Thought it MIGHT be a bad usb connector on my BB because when I wiggle it slightly, my laptop makes the connect/disconect beebop noise. Maybe I should have the BB checked out? (But then why would it still be recognized as connected by the computer AND be seen by the DM Connections Option window?)

Desktop ical does not sync with mobile me or iphone

entries in mobile me calendar sync with desktop and iphone wirelessly
entries in iphone calendar sync with desktop and mobile me as long as I select entourage in the iphone
but ical entries on desktop do not sync with iphone or mobile me

Finally figured it out. Assuming you have the latest software and trouble syncing iphone ical, desktop ical and mobile me ical:
1.Inputing an entry in either one of the tree does not automatically insure syncing across. You have to remember to tell the device how to share the info:
-Mobile me entry (you are inputing data in your mobile me account when you are away from your desktop and phone, like using someone else's computer). After you make an ical entry make sure you check "entourage" and the entry will be synced across devices.
Desktop computer entry. After you enter the data make sure you check the entourage option on the me.com
-iphone: after you input the data check the entourage on the mobile me. Also uncheck all the .cal.com
2. This takes care of all the sync problems for ical and I suspect contacts. Don't go to draconian measures like re-installs and all the stuff I read here without first trying this.
3. Finally, familiarize yourself with the dashboard of iTune when you plug in your phone. There are a few tabs in there like "summary" and "info" that allow you to control data.
In conclusion, I really wish Apple would have covered this on this site or on various manuals. I feel mobile me is not held to the same high standards that Apple requires and I've been an Apple fanatic and advocate since 1983.

Desktop manager does not sync my contacts

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