Desktop Manager Doesn't Load

How can I get Desktop Manager to automatically start when Windows starts? Desktop Redirector starts automatically, but not Desktop Manager. As a result I have to open (double click) Desktop Manager everytime I need to sync.
Blackberry Model 8700g
Blackberry Desktop Software V4.2
Please advice.
Thanks.

Thank you so much. It works exactly how I want.

Similar Messages

Desktop Manager Will not Load. Hangs on splash screen when loading, then crashes

My desktop manager is not loading, and hangs whenever it is attempted to load. I have done a clean uninstall, removed rim registry entries, and did a fresh download and install 3 times with full shut downs between each attempt. I am running Windows 7 service pack 1 with an HP Laptop. It is an HP Pavilion dv6 Notebook PC. Product Number LY080UA. I hope that is enough information, but I will give more if asked and informed how to gather such info.
When I right click on the Desktop Manager Icon, I choose to run as Admin. Once it loads the splash screen shows. After a little bit (4-6 seconds) a small Icon appears in my systems tab at the bottom right of my screen. This stays for a little while and then goes away. After this happens the Splash screen hangs, and get a black border around it. If I click on the Splash screen it grey out and says not responding, prompting windows to ask me if I want to wait for the program or close. If I choose to wait, it will sit there and do nothing. If I close it will prompt windows to "look for an error" but has not yet been able to return an answer.
When I log into safe mode, Desktop Manager loads, but does not work well as only a bare bones set of drivers are enabled. If I turn off all but the non-essential services off using services.msc it will load, but again the services needed for it to run and the services for windows to be fully functional are not on at all.
I have attempted to turn off all but the Desktop manager in the start up, using msconfig, but that does not help either.
I am at my wits end here, and would really like some help with this. It loads up (desktop manager) on my Desktop, but I am unable to log that mammoth box around with me while I travel.
Thank you for your time and efforts, I will be very grateful for any and all help.

I'm having the exact same problem here! I'm running Windows 7 Ultimate SP1 x64. Please help! This was posted a month ago.

Desktop Manager will not load..help!

Each time I attempt to load the program, it locks up and the new window is shaded in grey. Cant open any options or click any icons. I followed the instructions for a clean install (twice) and downloaded the latest version of desktop manager. Any ideas would be greatly appreciated. It had been working properly then took a dive out of nowhere...awesome eh?
I am running windows xp-64 bit and I have a bb curve 8310 with ATT.

Hi and Welcome to the Forums!
Since you said you tried a "clean install" (as opposed to clean uninstall), I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager v4.7 loads twice on start up

I have just upgraded to Desktop Manager v4.7, having removed the previous version from my PC, running under MS Vista. All appears to work well apart from when I sart up my PC it loads the v4.7 Desktop Manager twice. Can anyone help reduce this to one?
Solved!
Go to Solution.

Perhaps there are two shortcuts in your system startup folder.
Click on Start->Programs-> Startup on your Vista
If there are 2 BB Desktop Manager icons - remove one. Select it, right click on mouse button and select "Delete" from popup menu.

Desktop Manager doesn't want to open

When I load my Desktop Manager it crashes before getting anywhere. I first see the BB logo and receive a Windows error, which closes the application. Same happens with unit USB connected. Consequently I cannot see which version I have or check for updates. How can I correct this?

I have the same problem. Everything was fine until yesterday when I noticed that some of the letters in the word "Blackberry" were missing and synchronization no longer worked. I assumed that the file was corrupt and uninstalled the Blackberry Desktop Manager, downloaded the latest version, and reinstalled. Went from bad to worse. Now the Manager will not even open. I get a white screen and a "Not Responding" message in the corner. Uninstalling and reinstalling does not help. I am running Windows 7. The Manager version is Version 6, Build 38. HELP!

Desktop Manager Doesn't show "Email Settings" icon

I'm using 4.7.0.37 version for a new BB Storm. I'm trying to limit the emails I receive and the instruction manual says to click on Email settings. When I look closely at the website page, I can see seven icons, one of which is Email settings. My Desktop Manager only loaded five settings and Email settings is not one of them.
Can anyone out there assist? Thank you.

Ahh okay, unfortunatly Desktop Manager will not help with the Spam or allow you to setup extra folders and redirection. The folder redirection it talks about is for BlackBerry Enterprise server. There are a couple of things you can try however:
1) The best way to combat the spam would be to setup filters on cox.net itself to direct the email from the inbox, since that is the only place the BlackBerry Internet service checks for email.
2) You could login to your BlackBerry Internet Service account and try setting up filters for your integration there. Here is a KB explaining how to: http://www.blackberry.com/btsc/KB04558
Additionally BlackBerry has a KB on spam:
http://www.blackberry.com/btsc/KB11174
Hope that helps!
Message Edited by BerryBlaster on 07-10-2009 05:57 PM
Message Edited by BerryBlaster on 07-10-2009 05:59 PM

Blackberry Desktop Manager won't load applications

Hi there,
When I connect my Blackberry Curve 9360 to Desktop Manager, it connects fine and everything else works fine too; except when I click on the "Applications" tab, nothing shows up. I'm not able to see any apps or input languages on the screen.
I tried uninstalling and reinstalling Desktop Manager, syncing my device, backing it up, and I even made sure my Blackberry Appworld account was ok as well as checking if all my apps were running properly.
When I go to Options > Third Party Applications on my Curve, nothing loads there either. I can see my applications on Blackberry App World though.
Please help.
Sincerely,
Brian

I HAVE THE SAME ISSUE!!!!!!! i dont know how to fix it tho let me know asap please x

LaCie Desktop Manager doesn't recognize LaCie RAID with my 2011 MacBook Pro

Hello,
I have a new MacBook Pro 17" but I am not able to use the LaCie Desktop Manager with the LaCie 4big Quadra Enterprise Class RAID. The drive is recognized by the finder via eSATA, FireWire, USB, but is not recognized by the LaCie Desktop Manager. This prevents me from encrypting the drive. The LaCie Desktop Manager could recognize the raid with my early 2008 MacBook Pro.
I'd like to know if anyone else is having the same problem with their 2011 MacBook Pro.
I have been communicating with LaCie support but he tells me that he can't check the same or similar configuration as mine.
Thanks,
Dennis

Looks like the cable is the same if you still have the 2010.
http://www.ifixit.com/MacBook-Parts/MacBook-Pro-15-Inch-Unibody-Mid-2009-Mid-201 0-Early-2011-SATA-SuperDrive-Cable/IF161-040

Desktop manager doesn't reinstall on Windows 7 machine

I have been trying to install desktop manager and continue to get errors. I started by installing the CD from Verizon, but when it installed it generated a blank black window with no menus. At that point I tried to update from the web, but it wouldn't verify that the blackberry device was plugged in to the computer after installation. Then I tried to procedure for a clean uninstall on the support blog. The procedure had no specific instructions for windows 7 but I thought I followed it closely. Now the install wizard starts but says that it was interrupted prior to completion and no modifications have been made. Does someone have a work around to install the software if some unidentified piece remains on the hard drive? Thanks.

Just to make sure, you followed all the steps about performing a clean uninstall correct?
Does other software install fine and just not the Desktop Manager. Try downloading the Windows Installer Cleanup Utility - http://support.microsoft.com/kb/555175
If it finds references to the Desktop Manager it should be able to remove them for you. Afterwards reboot the computer and try to install Desktop Manager from the web again.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Desktop Manager doesn't run on Vista?

Hi,
Desktop Manager can't run on my Vista. Each time I clicked it, it just flashes with a screen then closes it. Nothing is running.
what might be the problem?
thanks,
steven

I too can confirm that DTM 4.7, 5.0, and now 5.0.1 all work fine on Vista64. I do not, however, use it for any synchronization...I am on BES, and all of that is OTA for me. But DTM runs fine and displays none of the oddness documented in this thread.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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How do I change settings so Blackberry desktop manager doesn't open when I start my computer??

I want the desktop manager to open when I ask it to, or else to open automatically when I connect my phone to the computer by USB. Currently, it opens when I start my computer. I would greatly appreciate any help with this.

Did you install the software from a CD or download it?
If from the CD, put it back in your drive. When the wizard appears choose the Modify option. Select the BlackBerry Desktop Manager from the 3 choices listed and hit Next. Your going to reselect the same options as you did when you first installed the software, but stop and the last step where you have the 2 checkboxes. You want to uncheck the top one that talks about starting the software when the computer starts
If you just downloaded the software go into Add/Remove Programs, select the BlackBerry Desktop Manager and hit the Change/Remove button. Then just follow the steps above.
Hope this helps
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

HELP-HELP-HELP Desktop Manager Crashes while loaded or connected with BB

Hi All... Please Help me out....!!!! I have recently purchased a BB 8310 Curve from Vodafone. From very 1st day, it could not be connected in my laptop with Desktop Manager supplied with the package CD. I have downloaded the latest version of BB Desktop Manager from the site, but it seems to be worst than before, it crashes before connecting the BB in USB port. Desktop Manager crashes every time, when the BB is connected : This shows an error message Box "BlackBerry Desktop manager has encountered a problem and needs to close" The error signature is shown from mshtml.dll file.

Hello and Welcome to the Forums!
sheberry wrote:
I am so frustrated. I'm just an everage old person and I cannot get straight information from your manuals, virtual help, these forums - whatever. It seems to me what I want to do is pretty simple, yet my brain is busting trying to figure it out and read all this junk!!! Sorry for the rant.
Just to set your expecations correctly...based on the above highlighted text, you need to be aware that these forums are a user-to-user support channel, not a user-to/from-RIM conduit.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager doesn't work in Vista

Hi
i have BB Bold 9900 and wanted to update the software for it and downloaded Desktop Manager (DM) for it. After downloading the DM I installed it and the installation went fine. But, when I tried to open the DM an error occurred and could not open. I reinstalled the software again hoping to fix the error but still it shows the same. When I open the DM it shows an error occured while opening the software and please select either of the two options
1. Wait for the program to respond
2. Close the program
Can you suggest me what can I do to fix the problem and even update my BB?
Thanks
Rahul

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager doesn't recognize blackberry 8800 series

Hi. I have a blackberry 8800 series and it is having trouble being recognized by the blackberry desktop manager plugged in via the USB cable.
The blackberry desktop manager is version 4.6. It's running on a Windows XP laptop. The account has full administrative access to the laptop.
If you look at the Windows device manager you'll see the blackberry listed.
When you open the blackberry device manager the blackberry PIN is seen for a brief time then it is gone and you see "none".
There is one funny thing that happens. When you originally plug the blackberry in and then turn on the Device Manager, I see a quick install screen come up. That screen goes away quickly.
I've done a clean uninstall of the software. Reinstalled. Taken the battery out and put it back in. Placed the blackberry USB cable in every port still no dice.
I've seen numerous posts on the Internet and on this board with similar issue but, none really solved.
Has anyone seen this strange installation window come up?
Thanks for any help. I really don't want to wipe out either the blackberry or OS on the laptop as there is a time constraint.

I believe that the most recent updates are on the laptop but, I'll check again. I'm nervous that this is an issue with the laptop. It's an older Sony Vaio and may not be able to handle the 8800 series. I looked on Sony's website and updated the Vaio with the most current firmware

Desktop Manager Doesn't Recognize My Phone

I've recently upgraded my computer from Windows XP to Windows 7, and on my original XP machine, I had DTM installed and it worked just fine with my Bold 9000. On my new Windows 7 machine, I've downloaded Desktop Manager 6.0, installed it, but when I plug in my phone into the computer, the Summary page in DTM still says "Connect your BlackBerry device". I know my computer recognizes my BB, because I can see it listed as 2 drives under My Computer (BB and my removable memory card). How can I get DTM to recognize my phone?

Hi There, I have a similar problem with my 9105. DM does not see my device. I have tried so many things that I am reaching the point where I go back to Windows Mobile. To make matters worse I paid for the Documents To Go upgrade so that I could sync my docs but that to can not see the device either. On the PC (XP) under device manager it shows as connected. And also as further below. Desperate

Desktop Manager Doesn't Load

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