Desktop Manager Failing to Back up muitiple databases
Hi,
I have a blackberry that i am trying to back up.
It fails on Automatic backup. I watch to see what database it was failing on. The database was phone options. I tried to remove this from the list of databases in Advance but it would not removed. I tried to do a selective back up and it started to fail on different databases. WTLS options and the WLAN option.
I really want to try and avoid wiping the device and starting again.
Does anyone have any ideas on how to fix this?
Thanks
Hey SRinger1,
Welcome to the BlackBerry Support Community Forums.
Are you able to setup a synchronization in BlackBerry Desktop Software, or is that greyed out as well?
Also I would suggest to perform a clean uninstall of BlackBerry Desktop Software: www.blackberry.com/btsc/KB02206
And then re-download BlackBerry Desktop Software at www.blackberry.com/desktop
-ViciousFerret
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Hey SRinger1,
Welcome to the BlackBerry Support Community Forums.
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Message Edited by donb1948 on 09-18-2009 10:09 PMHi and Welcome to the Forums!
This procedure may or may not be redundant to what you have already attempted...
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
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http://na.blackberry.com/eng/services/desktop/
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http://na.blackberry.com/eng/support/downloads/download_sites.jsp
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Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager fails to start
I just installed DM6, but it always fails to start.
Everytime when I start DM6 it displays a dialog box saying "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience."
I am using Windos XP SP3. Please help.
Here is the log:
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-27 11:49:26.203]
11:49:26.281|INFO |1|Rim.Desktop.Shell|1|Application Started
11:49:26.296|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
11:49:26.312|INFO |1|Rim.Desktop.Shell|2|OS Version: XP [Microsoft Windows NT 5.1.2600 Service Pack 3]
11:49:26.312|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.3615
11:49:26.437|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
11:49:26.500|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
11:49:26.578|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
11:49:26.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
11:49:26.640|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
11:49:29.234|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length. Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
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at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
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at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
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at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
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11:49:29.937|FATAL|1|Exception|0|Fatal Error
System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length. Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
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--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
at System.Windows.Markup.StyleBamlRecordReader.ParsePropertyValue(String propertyValueString, Object propertyValueObject, DependencyProperty dp, Int16 converterTypeId, Object propertyTarget, Object& value, StylePropType& propType)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecord(Boolean fromNestedBamlRecordReader)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.StyleBamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.StyleTreeBuilderBamlTranslator.ParseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlStyleSerializer.ConvertBamlToObject(BamlRecordReader reader, BamlRecord bamlRecord, ParserContext context)
at System.Windows.Markup.BamlRecordReader.ReadElementStartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.ReadElement(Int64 startPosition, XamlObjectIds contextXamlObjectIds, Object dictionaryKey)
at System.Windows.ResourceDictionary.CreateObject(Int32 valuePosition, Object key)
at System.Windows.ResourceDictionary.RealizeDeferContent(Object key, Object& value, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
at System.Windows.DeferredResourceReference.GetValue(BaseValueSourceInternal valueSource)
at System.Windows.DeferredAppResourceReference.GetValue(BaseValueSourceInternal valueSource)
at System.Windows.DependencyPropertyChangedEventArgs.get_NewValue()
at System.Windows.Controls.ItemsControl.OnItemContainerStyleChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValueCore(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValue(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetPropertyValue(Object o, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.BaseReadOptimizedMarkupExtension(Object element, Int16 attributeId, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.ReadPropertyWithExtensionRecord(BamlPropertyWithExtensionRecord bamlPropertyRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
at Rim.Desktop.Shell.Bootstrapper.CreateShell()
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at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
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at System.Windows.Threading.DispatcherOperation.Invoke()
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at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
11:49:29.968|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
11:49:29.968|FATAL|1|Exception|0|Fatal Error - Inner Exception
System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)Hi
I'm having the same problem.
Log:
:EDIT:
This is a brand new Sony X127 with Windows 7 32bit.
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:55:23.293]
15:55:23.324|INFO |1|Rim.Desktop.Shell|1|Application Started
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
15:55:23.387|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
15:55:24.089|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:55:24.182|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:55:27.302|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
15:55:27.333|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
15:55:27.411|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
15:55:27.536|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
15:55:27.552|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
15:55:27.817|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.283|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
15:55:29.283|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
15:55:29.283|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.392|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
15:55:29.455|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.502|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.502|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1187
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
15:55:29.673|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 24
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 354
15:55:29.860|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 153
15:55:30.001|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
15:55:30.016|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 351
15:55:30.048|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 639
15:55:30.094|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 848
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 550
15:55:30.250|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
15:55:30.250|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.250|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
15:55:30.250|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.282|INFO |14|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 210
15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 222
15:55:30.469|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 312
15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:55:32.683|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
15:55:32.698|FATAL|1|Exception|0|Fatal Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:59:44.344]
15:59:44.391|INFO |1|Rim.Desktop.Shell|1|Application Started
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
15:59:44.453|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
15:59:44.453|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
15:59:45.779|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:59:45.982|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:59:51.099|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
15:59:51.130|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
15:59:51.255|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
15:59:51.442|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
15:59:51.457|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
15:59:51.879|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.641|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
15:59:53.657|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.844|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.969|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
15:59:53.985|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.000|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.000|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 227
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1409
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.359|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 409
15:59:54.390|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 109
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.406|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.421|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.421|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 516
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.484|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
15:59:54.484|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.499|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
15:59:54.499|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 78
15:59:54.530|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.562|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 184
15:59:54.593|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 238
15:59:54.671|INFO |13|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
15:59:54.858|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 370
15:59:54.858|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 450
15:59:54.905|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 377
15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:59:57.087|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
15:59:57.118|FATAL|1|Exception|0|Fatal Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main() -
Desktop manager failing to synchronise
Hi
When I try to synchronise my phone with Outlook (I'm on 2007) I keep getting the error message: "The operation terminated unexpectedly". This happened a month or so ago too, so I uninstalled the software, then reinstalled it which fixed the problem. However, this time I've tried doing this twice and it is still not working.
Any advice?
ThanksHi,
I am thinking the installation is corrupt. Here is the correct procedure for installation.
I have found 4.5 to be extremely stable with XP, I use it and it's rock steady.
I would do the following:
Use this link to uninstall the current DM
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download DM 4.5 without Media manager. MM is very unstable:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download these USB drivers for 4.5
BlackBerry USB and Modem Drivers ENG (DM4.5 B13)
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Here is the manual:
http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf
Cold boot the PC. Turn of all virus checkers and firewalls.
Install the DM and configure for Outlook 2003.
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,
Start the DM and plug the BB into the USB.cable
Sync.
Let us know how it goes.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Desktop Manager fails while synching (APPCRASH)
Hi - I just started getting this APPCRASH failure and rebooting/reinstalling the SW doesn't help. Anyone seen it before? It's V4.7 and am using Vista enterprise edition. Thanks, Irish
Problem signature:Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 4.7.0.37
Application Timestamp: 49c1b7ab
Fault Module Name: StackHash_f187
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Information 1: f187
Additional Information 2: 08d56c70cb5a46626d6dba3669c0a681
Additional Information 3: 90a6
Additional Information 4: fbc60c34942367366c3ce416e45af831I installed the Desktop Version 4.6.
This seems to have fixed the problem. -
New Desktop Manager for Mac - backup fails
Each time I try to back up my Curve to my Mac, it fails when backing up "RMS Databases". I have to shutdown the Curve and restart it after each attempt. I'm currently running version 4.5.0.160 (I see there is a newer version, but can't install till I get a good backup).
Has anyone got it to back up a Curve?
Thanks,
DesHm.. that is weird. I can backup my "RMS Databases" on my Bold, when I click on Backup, and then choose "Selected data", and check only "RMS Databases".. I'm not sure what that database is, but if it shows that it has 0 records, then you might not have to worry about it.
When you do a full backup, does it say "Backup data completed" though? It would say this at the bottom of the BlackBerry Desktop Manager window.... if it did, then it probably means it backed up everything except that database.
You can confirm by doing a backup, and choose "Selected data", and then check all the databases, except for "RMS Databases" -
I know it may be a silly question -- but I finally was able to download the blackberry desktop manager and then back up all the data from my blackberry to my computer via the desktop manager. For my peace of mind, I would like to see some of this data (addresses and phone numbers) just to insure that I did the back up correctly. Is this possible?
Solved!
Go to Solution.Hi and Welcome to the Forums!
The file that contains the backup data is designed as proprietery to the Backup/Restore process. It is not designed to be read independently. There are some third party readers, can't recall the names (Amber-something-or-other?), but if you search for an application that can read an IPD file, you might find what you are looking for.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Knowledge Base Updates
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Apps won't install: BlackBerry Desktop Mgr failed to validate your BlackBerry device update
Just tried out the new Desktop Manager for Mac and it seems to blow up when trying to either install or uninstall applications.
I get the following error:
BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.
Validation failed because a module marked for add (net_rim_platform_resource__pt) is not available on local disk
Some users have reported success with uninstalling an app first, but no luck with me.
Anyone have any ideas on this?
Thanks,
TomHi,
I've had the same problem and I have figured it out...for me anyway. Make sure you have the latest version of Blackberry Desktop Manager and obviously the lastest software for BlackBerry Torch also. So, ths is what worked for me...
connect phone to computer and click on Applications (top right)
click "Check for Updates"
click "Show Other Versions" (if there are no updates for phone)
chose "BlackBerry 6.0 6.0.0.246 (Current Version-Reload)
then select
Once this has reloaded and your device is restarted go back to Applications and add/delete (by checking or un-checking) what you want.
*Warning: I had a fair amount of trouble with error messages or something having to be reset, but after going through all the red tape and turning my phone off and on again a couple times it worked!!
Hope this helps or at least gets you started.
~Never missed my iPhone so much~
Geaux Tigers -
Desktop Manager just erased my life.
When switching the option on the main page "data folder options", Desktop Manager fails to inform you that the location of the new folder will irrevocably delete the entire contents of the folder of the new location.
My blackberry contact backup was there. RIM, you have cost me countless hours, important contact info, my appointments for the next several months.The backup file was on E:\Backups. The original Sync location was the default (C:\Users\Me\etc.)
My backup was in the E:\Backups. I moved the Sync folder to E:\Backups because I thought that's where the backups were found. Once done, Desktop manager wipes everything in that folder with no warnings.
Undelete didn't work, folder structure overwrote the sectors.
I've tested this after the fact to see if I was insane. I threw a few MP3s into a folder, and switched the location again with dekstop manager to where the MP3s are located. Sure enough, all files are wiped, and only those two folders (which are created by DM) are there.
Why is there no warning? Why does RIM think they have the right to delete files off of our computers? I'll be handing the EULA to one of my lawyers, and see if there's a case here. I have my doubts, but we'll see. -
Is there a way to back-up my phone to desktop manager without USB?
The port on my Storm has failed. I cannot charge my phone or attach it to my Blackberry desktop manager via USB. Is there a way to connect to desktop manager using bluetooth? I would like to get a good back-up of my phone before I take it to the Verizon store because I am pretty sure they are just going to want to replace it. I don't want to lose all of the things on my phone since the last back-up. Thanks!
Yes, look at page 167 of the user guide.
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=http--docsbl...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Desktop manager 7.1 fails to restore Contacts and Calendar from backups
Today I discovered that I lost my contact and calendar lists on my playbook after upgrading to OS version 2.1.0.1032.
As a precaution I backed up my device data and apps using desktop manager 7.1 and used windows explorer to duplicate my media folder using the Z:drive option before I started the OS upgrade.
Since I learned how to deal with lost device data and apps on my BB smart phone I was confident that I could apply this knowledge to my Playbook too, just in case something happened.
Well, something happened. My PlayBook backup file became a trap even so the desktop manager manual said: “To restore all your smartphone data or tablet data, click All device data and settings.”
If one ‘thinks’ the phone learning curve can be applied to the Playbook one is doomed as I found out today. The PlayBook backup function for the contact and calendar listing behaves differently than for the BB phone. There is no warning in Desktop Manager 7.1 which says: “This backup file excludes contact and calendar data files which were manually built by the user and are not part of a synced email server”.
So this posting is about letting other users know to be aware of some OS 2.1.0.1032 short comings. If your contact and/or calendar list was manually built, i.e. it was not linked to an email account you might encounter the above issue.
When I noticed that my contact and calendar file did not sync with my email account I started to use my contact list for everything useful to remember not just contacts. There were many extra fields available in the PlayBook contact list which could not be matched with the limited fields found in other synced contact lists. So I built a big ‘Good to Know’ file with all kinds of info hoping that one day I could use it also with BB10.
Unfortunately this OS version wiped my contact and calendar lists which none of the other OS updates were able to do and the ‘Restore’ option via desktop manger 7.1 did not work!!!. So it looks like some engineering wizard at RIM is trying to upset the non-linked contact list users with this release version.
I hope RIM finds this ‘group of moles(?)' and deals with these engineers before they can do anymore damage. Remember RIM, the object is to enjoy new updates not to fear them. It would be nice if desktop manager 7.2 would alert us users with a warning or lets us export these files via another tip like: “How can I back up contact and calendar files for the PlayBook“. I realize as of today that this problem was with me all along but came only to light after this OS release wiped my 2 lists completely. There is also no hint in the PB or Desktop user manuals!
For the time being I will use only my phone’s contact and calendar lists via the bridge as a work around but I hope the responsible RIM manager reads this postings and tells his engineers to go forward not backwards. Tell them to include a backup feature for non-linked contact and calendar data in 7.2. Not everybody has linked data files or if this is RIM’s intention then let us users know upfront that one could loose his/her data.
If you ‘liked’ this posting click the ‘Thumb up’ box near by even so this issue has no solution at this point in time. Let’s hope RIM deals with this issue eventually.Here is a new KB article re: this issue:
http://www.blackberry.com/btsc/KB32774
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Green flashes in exported project? Premiere 2014
trying to export a project from premiere 2014 but every attempted export has random split second green flashes appearing during playback. Have tried various codecs and try are still appearing - they are in different places with each attempt too??? ne
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Running Windows XP, Firefox 3.6.16