Desktop manager failing to synchronise
Hi
When I try to synchronise my phone with Outlook (I'm on 2007) I keep getting the error message: "The operation terminated unexpectedly". This happened a month or so ago too, so I uninstalled the software, then reinstalled it which fixed the problem. However, this time I've tried doing this twice and it is still not working.
Any advice?
Thanks
Hi,
I am thinking the installation is corrupt. Here is the correct procedure for installation.
I have found 4.5 to be extremely stable with XP, I use it and it's rock steady.
I would do the following:
Use this link to uninstall the current DM
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download DM 4.5 without Media manager. MM is very unstable:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download these USB drivers for 4.5
BlackBerry USB and Modem Drivers ENG (DM4.5 B13)
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Here is the manual:
http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf
Cold boot the PC. Turn of all virus checkers and firewalls.
Install the DM and configure for Outlook 2003.
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,
Start the DM and plug the BB into the USB.cable
Sync.
Let us know how it goes.
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Message Edited by donb1948 on 09-18-2009 10:09 PMHi and Welcome to the Forums!
This procedure may or may not be redundant to what you have already attempted...
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I just installed DM6, but it always fails to start.
Everytime when I start DM6 it displays a dialog box saying "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience."
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Here is the log:
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-27 11:49:26.203]
11:49:26.281|INFO |1|Rim.Desktop.Shell|1|Application Started
11:49:26.296|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
11:49:26.312|INFO |1|Rim.Desktop.Shell|2|OS Version: XP [Microsoft Windows NT 5.1.2600 Service Pack 3]
11:49:26.312|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.3615
11:49:26.437|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
11:49:26.500|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
11:49:26.578|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
11:49:26.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
11:49:26.640|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
11:49:29.234|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length. Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
at System.Windows.Markup.StyleBamlRecordReader.ParsePropertyValue(String propertyValueString, Object propertyValueObject, DependencyProperty dp, Int16 converterTypeId, Object propertyTarget, Object& value, StylePropType& propType)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecord(Boolean fromNestedBamlRecordReader)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.StyleBamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.StyleTreeBuilderBamlTranslator.ParseFragment()
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at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.ReadElement(Int64 startPosition, XamlObjectIds contextXamlObjectIds, Object dictionaryKey)
at System.Windows.ResourceDictionary.CreateObject(Int32 valuePosition, Object key)
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at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValueCore(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValue(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetPropertyValue(Object o, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.BaseReadOptimizedMarkupExtension(Object element, Int16 attributeId, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.ReadPropertyWithExtensionRecord(BamlPropertyWithExtensionRecord bamlPropertyRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
at Rim.Desktop.Shell.Bootstrapper.CreateShell()
at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
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at System.Windows.Threading.DispatcherOperation.InvokeImpl()
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at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
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at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
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at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
11:49:29.937|FATAL|1|Exception|0|Fatal Error
System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length. Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
--- End of inner exception stack trace ---
at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
at System.Windows.Markup.StyleBamlRecordReader.ParsePropertyValue(String propertyValueString, Object propertyValueObject, DependencyProperty dp, Int16 converterTypeId, Object propertyTarget, Object& value, StylePropType& propType)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecord(Boolean fromNestedBamlRecordReader)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.StyleBamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.StyleTreeBuilderBamlTranslator.ParseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlStyleSerializer.ConvertBamlToObject(BamlRecordReader reader, BamlRecord bamlRecord, ParserContext context)
at System.Windows.Markup.BamlRecordReader.ReadElementStartRecord(BamlElementStartRecord bamlElementRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.ReadElement(Int64 startPosition, XamlObjectIds contextXamlObjectIds, Object dictionaryKey)
at System.Windows.ResourceDictionary.CreateObject(Int32 valuePosition, Object key)
at System.Windows.ResourceDictionary.RealizeDeferContent(Object key, Object& value, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
at System.Windows.DeferredResourceReference.GetValue(BaseValueSourceInternal valueSource)
at System.Windows.DeferredAppResourceReference.GetValue(BaseValueSourceInternal valueSource)
at System.Windows.DependencyPropertyChangedEventArgs.get_NewValue()
at System.Windows.Controls.ItemsControl.OnItemContainerStyleChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValueCore(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetDependencyValue(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
at System.Windows.Markup.BamlRecordReader.SetPropertyValue(Object o, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.BaseReadOptimizedMarkupExtension(Object element, Int16 attributeId, PropertyDefinition propertyDefinition, Object value)
at System.Windows.Markup.BamlRecordReader.ReadPropertyWithExtensionRecord(BamlPropertyWithExtensionRecord bamlPropertyRecord)
at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
at System.Windows.Markup.TreeBuilder.Parse()
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
at Rim.Desktop.Shell.Bootstrapper.CreateShell()
at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
11:49:29.968|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
11:49:29.968|FATAL|1|Exception|0|Fatal Error - Inner Exception
System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)Hi
I'm having the same problem.
Log:
:EDIT:
This is a brand new Sony X127 with Windows 7 32bit.
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:55:23.293]
15:55:23.324|INFO |1|Rim.Desktop.Shell|1|Application Started
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
15:55:23.355|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
15:55:23.387|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
15:55:24.089|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:55:24.182|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:55:27.302|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
15:55:27.333|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
15:55:27.411|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
15:55:27.536|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
15:55:27.552|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
15:55:27.817|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.283|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
15:55:29.283|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
15:55:29.283|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.392|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
15:55:29.455|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.502|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.502|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1187
15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
15:55:29.673|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 24
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:29.704|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 354
15:55:29.860|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 153
15:55:30.001|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
15:55:30.016|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 351
15:55:30.048|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 639
15:55:30.094|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 848
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 550
15:55:30.250|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
15:55:30.250|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.250|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
15:55:30.250|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
15:55:30.282|INFO |14|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 210
15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 222
15:55:30.469|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 312
15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:55:32.683|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
15:55:32.698|FATAL|1|Exception|0|Fatal Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:59:44.344]
15:59:44.391|INFO |1|Rim.Desktop.Shell|1|Application Started
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
15:59:44.438|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
15:59:44.453|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
15:59:44.453|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
15:59:44.469|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
15:59:45.779|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:59:45.982|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
15:59:51.099|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
15:59:51.130|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
15:59:51.255|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
15:59:51.442|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
15:59:51.457|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
15:59:51.879|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.641|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
15:59:53.657|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.844|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:53.969|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
15:59:53.985|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.000|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.000|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 227
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1409
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.359|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 409
15:59:54.390|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 109
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.406|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.421|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.421|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 516
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.484|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
15:59:54.484|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.499|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
15:59:54.499|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 78
15:59:54.530|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
15:59:54.562|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 184
15:59:54.593|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 238
15:59:54.671|INFO |13|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
15:59:54.858|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 370
15:59:54.858|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 450
15:59:54.905|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 377
15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
15:59:57.087|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main()
15:59:57.118|FATAL|1|Exception|0|Fatal Error
System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Media.MediaContext.CompleteRender()
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.Show()
at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at System.Windows.Application.Run()
at Rim.Desktop.Shell.App.Main() -
Desktop Manager Failing to Back up muitiple databases
Hi,
I have a blackberry that i am trying to back up.
It fails on Automatic backup. I watch to see what database it was failing on. The database was phone options. I tried to remove this from the list of databases in Advance but it would not removed. I tried to do a selective back up and it started to fail on different databases. WTLS options and the WLAN option.
I really want to try and avoid wiping the device and starting again.
Does anyone have any ideas on how to fix this?
ThanksHey SRinger1,
Welcome to the BlackBerry Support Community Forums.
Are you able to setup a synchronization in BlackBerry Desktop Software, or is that greyed out as well?
Also I would suggest to perform a clean uninstall of BlackBerry Desktop Software: www.blackberry.com/btsc/KB02206
And then re-download BlackBerry Desktop Software at www.blackberry.com/desktop
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Desktop Manager fails while synching (APPCRASH)
Hi - I just started getting this APPCRASH failure and rebooting/reinstalling the SW doesn't help. Anyone seen it before? It's V4.7 and am using Vista enterprise edition. Thanks, Irish
Problem signature:Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 4.7.0.37
Application Timestamp: 49c1b7ab
Fault Module Name: StackHash_f187
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033
Additional Information 1: f187
Additional Information 2: 08d56c70cb5a46626d6dba3669c0a681
Additional Information 3: 90a6
Additional Information 4: fbc60c34942367366c3ce416e45af831I installed the Desktop Version 4.6.
This seems to have fixed the problem. -
Desktop Manager v6.0 - Synchronisation with Outlook
I upgraded from v5.0 & when looking to configure synch settings, Microsoft Outlook does not appear in the drop down options.
How can I make Outlook an option ?
Regards
JohnWhat version of Outlook are you using? Help-About MS Office Outlook.
Have a look at this KB article for more information on what may be causing this. http://bbry.lv/ak9Wed
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Apps won't install: BlackBerry Desktop Mgr failed to validate your BlackBerry device update
Just tried out the new Desktop Manager for Mac and it seems to blow up when trying to either install or uninstall applications.
I get the following error:
BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.
Validation failed because a module marked for add (net_rim_platform_resource__pt) is not available on local disk
Some users have reported success with uninstalling an app first, but no luck with me.
Anyone have any ideas on this?
Thanks,
TomHi,
I've had the same problem and I have figured it out...for me anyway. Make sure you have the latest version of Blackberry Desktop Manager and obviously the lastest software for BlackBerry Torch also. So, ths is what worked for me...
connect phone to computer and click on Applications (top right)
click "Check for Updates"
click "Show Other Versions" (if there are no updates for phone)
chose "BlackBerry 6.0 6.0.0.246 (Current Version-Reload)
then select
Once this has reloaded and your device is restarted go back to Applications and add/delete (by checking or un-checking) what you want.
*Warning: I had a fair amount of trouble with error messages or something having to be reset, but after going through all the red tape and turning my phone off and on again a couple times it worked!!
Hope this helps or at least gets you started.
~Never missed my iPhone so much~
Geaux Tigers -
Desktop Manager just erased my life.
When switching the option on the main page "data folder options", Desktop Manager fails to inform you that the location of the new folder will irrevocably delete the entire contents of the folder of the new location.
My blackberry contact backup was there. RIM, you have cost me countless hours, important contact info, my appointments for the next several months.The backup file was on E:\Backups. The original Sync location was the default (C:\Users\Me\etc.)
My backup was in the E:\Backups. I moved the Sync folder to E:\Backups because I thought that's where the backups were found. Once done, Desktop manager wipes everything in that folder with no warnings.
Undelete didn't work, folder structure overwrote the sectors.
I've tested this after the fact to see if I was insane. I threw a few MP3s into a folder, and switched the location again with dekstop manager to where the MP3s are located. Sure enough, all files are wiped, and only those two folders (which are created by DM) are there.
Why is there no warning? Why does RIM think they have the right to delete files off of our computers? I'll be handing the EULA to one of my lawyers, and see if there's a case here. I have my doubts, but we'll see. -
Please help me: Failed 8310 OS update to OS 4.5 via Desktop Manager
Hello BB Community,
As of this morning, I can't use my Blackberry curve 8310......for anything.
My problems started just as I was about to do a routine USB cable sync between my BB and Outlook.
I was informed by Desktop Manager v 4.7 that OS 4.5 is available.
I delayed the sync, and start the update process.
Everything............. except my BB restart and data reload.......... completed flawlessly.
Then a message says the update has failed, & the entire thing halts.
So, I wait a while then pull the USB cable & turn off the BB.
Turn on......the result was hourglass & white screen.
Removed & replaced battery....result was hourglass & white screen.
Restarted PC and connected BB...........result was hourglass & white screen & Desktop Manager does not recognise BB Connection, but Windows XP sees BB media minus folders.
Reinstalled Desktop manager....... still not recognising BB USB connection on the main screen.
Even though I have all the information saved in Outlook, I am getting desperate.
QUESTIONS:
Is there anything I can do to get my BB curve 8310 operational again?
Should I consider reloading an OS?
My phone is unlocked, so not sure if trying to download and reinstall an OS will LOCK the phone.
The unit's previous startup screen used to show a T-Mobile image.
Should I download the UK T-Mobile OS upgrade?
Blessed Regards,
2121311berryGood luck, this will work... I have done it many times.
Be patient with JLCmder. If it does not work at first, keep trying, I have seen it take 20-25 tries before it "connected".
Try it with and without the battery inserted if you must.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0005A9AA Display/Scan Bar Code -
New Desktop Manager for Mac - backup fails
Each time I try to back up my Curve to my Mac, it fails when backing up "RMS Databases". I have to shutdown the Curve and restart it after each attempt. I'm currently running version 4.5.0.160 (I see there is a newer version, but can't install till I get a good backup).
Has anyone got it to back up a Curve?
Thanks,
DesHm.. that is weird. I can backup my "RMS Databases" on my Bold, when I click on Backup, and then choose "Selected data", and check only "RMS Databases".. I'm not sure what that database is, but if it shows that it has 0 records, then you might not have to worry about it.
When you do a full backup, does it say "Backup data completed" though? It would say this at the bottom of the BlackBerry Desktop Manager window.... if it did, then it probably means it backed up everything except that database.
You can confirm by doing a backup, and choose "Selected data", and then check all the databases, except for "RMS Databases" -
Sync: Multiple Instance Error Causes Desktop Manager to Fail
I can no longer sync my Outloook calendar with my Bold 9650 using Desktop Manager 6 (bundle 3084). I failed multiple times, rebooted each device and tried again but still receive the same error. Error is a message from Windows that Desktop Manager has stopped working. The last few entries in the log indicate:
08:55:35.962 Sync information for application 'Calendar' in translator 'Outlook' --
08:55:35.962 Number of newly added records since last sync (New): 482
08:55:35.962 Number of records modified since last sync (Modified): 0
08:55:35.962 Number of records deleted since last sync (Deleted): 0
08:55:35.965 Performing two-way sync
08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception on (11/8/2011).
08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception "Bi-weekly Leadership Team Call".
I saw an entry in the Outlook calendar related to the error, but not in the BB calendar, and deleted it but this did not resolve the problem. At this point, I cannot get DM to complete synchronization. Has anyone else experienced this and identified a resolution?
thanks,
ericHi Eric,
Did you manage to resolve this? I have the same error and cannot get DM to complete the sync.
Thanks,
Johann -
Desktop Manager 5.0 / Roxio Media Manager Fail to Install
I am getting error 1904 module when trying to install Desktop Manager 5.0 (see errors below). I am the administrator on this laptop (hpdv8130us).
I have tried the solution where you create a reset.cmd via notepad. Result was the same.
Also, I tried a clean installation and still receive the same errors.
If I hit okay to the errors the next step is that it tries to install Roxio Media Manager and that hangs after the progress bar is complete (I let it sit for 4 hours). When I go to cancel Roxio Media Manger, it also hangs there as well. The only to get past this screen was to enter task manager and end the "dumprep.exe" process. While this gets me past the hangs/freezes, when I start DM5 it works but when I go to start Media Manager, it opens but doesn't load, the computer still runs albeit slowly because Roxio is now using 85-95% of system resources.
Running Windows XP with the latest service pack.
These are the errors I receive when trying to install Desktop Manager 5.0
error 1904.module C:\program files\research in motion\blackberry\is71connectors\isgroupwise6.5.x\gw.dll failed to register. hresult -2147220473. contact your support personnel.
error 1904.module C:\program files\research in motion\blackberry\is71connectors\isgroupwise6.5.x\gwapi.dll failed to register. hresult -2147220473. contact your support personnel.
error 1904.module C:\program files\research in motion\blackberry\is71connectors\isgroupwise6.5.x\desktopsetup_pd.dll failed to register. hresult -2147220473. contact your support personnel.
error 1904.module C:\program files\research in motion\blackberry\is71connectors\isgroupwise6.5.x\syncae_pb.dll failed to register. hresult -2147220473.
contact your support personnel.
Message Edited by qwick on 07-27-2009 05:21 AM
Message Edited by qwick on 07-27-2009 07:22 AMHello qwick and welcome to the forums!
It sounds to me like the installer is having trouble registering some required dlls. This article might help you out with this issue.
Also, do you know if you already have any Roxio Media Managers installed on your computer? Did you have a previous version of BlackBerry Desktop Manager installed and if so, did you uninstall it before installing this new one or install the new one without uninstalling the previous version?
hope to hear from you soon
-tg
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Hey, I've just got my new NB 200 today and connecting to the internet wirelessly won't work. It recognises my orange livebox and I'm sure i'm entering the WEP Key correctly but it just says it's "waiting for the network" for ages before going off hav
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Hi! I have a question of a range variable in Analyzer. I have 2 Characteristics (Start date and End Date) and I created a restricted Key Figure that has a 0NET_VALUE and I want to restrict this Key Figure with the range of the Start date and the End
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Having trouble connecting to Admin server
after the window update I can not connect to my Admin Server for Essbase Please advise Edited by: Next Level on Nov 13, 2011 11:05 PM