Desktop Manager freezes when looking for device app. updates

I NEED to use the Desktop Manager because I want to remove apps from my 8130 that I believe are bogging my phone down and causing it to act wierd (like Yahoo Messenger!) So I connect my phone, click on DM. Instantly a gray box comes up saying "Searching for device application updates. Please wait." It runs and runs and never does anything. I allowed it to go for 20 minutes one time just to see if I was just being too impatient, but still nothing. I click "Cancel" and DM goes into "Not Responding".
I have repeated this cycle several times... decided maybe it was the software (v4.7) and went to do an uninstall. It goes to compute system space and comes back with a 1606 error, something to do with "network something or other". So I cannot even UNINSTALL it!
What gives? I have noticed several others says they have had problems with 4.7 crashing their computer, which hasn't happened to me yet... but has anyone else had what I just described happened to them. And if so, what did you do to fix it?
Nick

Possibly...but if the issues wind up being intermingled (as they so often do), then having them separated becomes confusing. The way these forums work is that there are many of us here volunteering in our spare time to help out. And that means needing to have clean hand-offs of information so that anyone can pick up from another (since, for instance, I need to dash out right about now...someone else will need to pick up). If one post here only has a subset of the total story, someone picking it up here will have no way to realize that other things were tried in another thread. The key for each OP is to keep it to one thread unless and until it can be determined that things should be split -- and then we can have the mods do that if we need it. For your issues, while it's so new and in the initial diagnosis stages, keeping it in one place would be cleaner.
BTW -- all of that is merely IMHO. I have no "power" over what anyone here does. I'm just a volunteer.
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Yeah. Check out my post here
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...
Message Edited by jmrmb80 on 11-06-2008 11:32 PM
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager Freezing... Please help.

Hello,
I am new to the BB world and am having a problem with Desktop Manager (v4.6). When I open the Desktop Manager and connect my device it just stays at the "Checking for device application updates. Please wait..." (I've left it here for at least 10 minutes one time and it shouldn't take that long, I assume) and when I click cancel the program becomes unresponsive. I've tried restarting my computer and re-installing the app and soft reboots on the phone, but still the same problem. What am I supposed to do to upload apps and backup/restore my phone, etc, if I can't get the program to load correctly?
Thank you for any help.
Message Edited by ebarnichta on 11-13-2008 03:50 AM
Solved!
Go to Solution.

Hi and welcome to the forums!
Do you have an Internet connection?
If not, you will have to down grade the desktop software.
If you do reboot the PC, disable all virus checkers, firewall programs (modem shark) if you have it,
Try running the desktop again. The desktop checks for device upgrades and application upgrades via
the internet. If it runs, then make sure your firewall and virus checkers have options allowed for
the new program.
Let us know,
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