Desktop Manager "hangs" at restore data service

I am using a BlackBerry Bold 9700 and recently i just tried to update my BB through the computer. However, The Desktop Manager does everything nicely except that the restore data service part is taking tooooo much of time. I waited like 45 mins and the bar wouldn't even move an inch...
Any idea whys that ? Is there any solutions ?
Thanks!

Blackberry is a business tool....we need a fix asap

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Server manager hangs on collecting data, i can't install/uninstall any applications, mmc works on random, no errors in any logs

Hi, ive been searching around for for 4-5 hours on google and here and I'm turning a bit desperate
I rebooted the server today, and after that it just hangs on collecting data, mmc stuff works on random, I got evenviewer open, and checked system and application, but it only showed exchange alerts etc, according to itself, everything is fine, which is it not, I can't goto control panel, can't install/uinstall software, cant run windows update, can't connect via RDP etc.
I tried misc solutions I found, like this
1. Click Start->Run...->type msconfig and press Enter
2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services.
3. Click Startup tab and Disable All startup items
4. Click OK and choose Restart
but msconfig just hangs when I click OK.
server is a DL380G5 with 64 bit

Hi,
First I would like to confirm the following points:
1.    Had any changes been made on the computer before the issue began to occur, such as an installation or upgrade?
2.    Does any error message appear or does it just hang when opening Control Panel, install/uninstall software, run Windows Update, connect RDP?
3.    Have you installed any anti-virus programs on the computer?
First let’s delete the Server Manager cache files in C:\Windows\System32\ServerManager\Cache.
If it still hangs, I suggest booting into Safe Mode.
Please restart the computer, keep pressing F8 and enter Safe Mode.
Does the hanging issue also occur in Safe Mode? If not, let’s try the steps below in Safe Mode again:
1. Click Start->Run->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
What’s the result in Normal Mode now?
If the issue persists, please boot into Safe Mode and run your anti-virus programs perform a complete virus scan.
If the issue still occurs after scanning for viruses, please send the System Inforamtion to me for further research:
1. Press Start, type in msinfo32 in the Start Search bar and then press Enter.
2. Choose Save from the File menu and save it as an NFO file.
3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".
4. Upload the compressed file to me from the following site:
https://sftus.one.microsoft.com/choosetransfer.aspx?key=3e32f38f-0e6a-4b3a-8d5c-8ad6d50df5ef
Password: gSvd99ic_EhP6D
Hope it helps.
Tim Quan - MSFT

8820 Desktop Manager Hangs

I have an 8820 set up for AT&T in a BES environment. It receives e-mails just fine but whenever I hook it up to the system to synch it hangs up on working. I've had the same problem on 4.2.2, 4.3, and 4.6. Any suggestions???

You didn't state the version you have loaded (upper right, help > about)
Actually, specific device models do not match with Desktop Manager versions. You can use the latest version 5.0 or 4.7 for the Desktop Manager.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Desktop Manager Hanging Up During Execution

I installed Blackberry Desktop Manager version 6.034 on to a Dell Latitude E6520. The operating system is Windows 7 64-bit. The user has a Bold 9650. Several attempts to connect the phone to synchronize failed. Either with the phone connected or disconnected to the laptop, the Desktop Manager application hangs up during the initialization phase. I have also tried upgrading from version 5.x but have been unsuccessful. Any help out there?

am also having this problem. have new storm 9550, upgraded from storm 9530. each time try to connect new phone software hangs up and does not respond. tries to show ability to add new device but software screen locked with hour-glass.
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Hello,
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but
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can someone help please

I saw the tutorial but that doesn't actually show how to configure for POST - it just uses GET and DELETE. When you configure for POST, you get prompted to "Specify an XSD that describes the structure of the request content". That implies that it is going to send the service an XML file as the attachment and wants to know the format of the XML file. The service that I want to use doesn't expect to receive an XML file, it expects form fields, and I think HTML forms send these like this:
p_zip_code=22209
p_selection=a
p_selection=b
p_selection=cOf course, the correct answer to my question may be "You can't get there from here" at least until 12c.
Ah ha! I see that some of what Frank mentioned is in the newly released 11.1.2.2, and didn't wait for 12c. I'll give that a try.
Edited by: jflack on May 11, 2012 2:58 PM

Blackberry Desktop Manager hangs at "Preparing Sync Preview"

Is it possible to think that RIM wants us all to migrate to Mac or Android systems?, how can they put a new Desktop manager without testing it? I keep reading no one can sync with the new software,
wow, we need urgent solutions
thanks

My phone is now syncing again with Outlook. It involved 3 steps:
1. Replacking Desktop 7 with 6.1
2. Rebooting the device (the apps were disappearing and the Desktop could not identify the phone. I only discovered the solution because the battery went dead).
3. When the calendar would not sync, creating a new .pst file in Outlook and mapping the calendar on the Desktop to it.
Croos my fingers, but it is working again.
Bruce

Desktop Manager hangs during backup

I´m using DM version 4.7 on Vista (all patches).
BB Bold is connected and I start a backup without changing any advanced option.
The operation stops after 3 quaters when trying to save "DocsToGoCommonPrefs".
A popup says "Unknown error".
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I have the same problem.
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BO Data Services Change Management with SAP Charm Functionality

HI Gurus,
We have been tasked with automating the Change Management activity for Business objects data Services. The same is currently performed as a manual task which could be prone to errors. We have researched all over the place and we have not been able to find any documentation on in order to carry out this activty through Solution Manager ChaRm functionality.
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Hi Natanael
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Cant sync my outlook address book via desktop manager!

This is my 1st BB and I cannot figure this part out.
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:
"Synchronization is currently unavailable for:
Address Book
Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled
Please click help for information an how to disable wireless Synchronization on your device"
So I click help and I get this:
"If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
There is no info that I can find on my "device" that discusses this issue.
Please help!!
Synching to my outlook via the desktop manager was the main reason I got a BB in the 1st place

Had the same problem and saw ur post. Here is how I fixed my problem. The problem was my gmail account. I just reinstalled it on my blackberry to receive emails and it apparently erased all my contacts. On your phone go to "Email Settings". There should be a list of email accounts. Check each email account (for me it was gmail). Click on "Synchronization Options". There will be an Item called "Contacts" which will be checked. Uncheck it and click "Save". Go back into Desktop manager and "Address Book" can be restored.

Desktop Manager Has Stopped Working @ Processing Device Calendar During Sync Process

I have a BB 8330 and have an annoying issue....it sync'd with MS Outlook for about 2 months after i got it then I started getting an error inthe sync process "Blackberry Desktop Manager Has Stopped Working, Windows is shutting it Down"....this always happens at the exact same point inthe sync process..."Processing Device Calendar".
I've done everything, Verizon tech support...BB tech support...uninstall/reinstall...nothing has fixed it. I even deleted everything out of outlook and started over. The odd thing is that everything EXCEPT the calendar will sync....it's just when it gets to the "processing device calendar" is stops syncing and I get the 'DM Has stopped working' error and it closes.
I am going to scream if I can't get this fixed...it's been going on since last October!!
Any fixes out there?

Hmm. That may be something in your calendar database is corrupt. Was your device ever synched before? There is a way of clearing the calendar database. So if you have your device synching with Outlook, after it's cleared from the BlackBerry, you could try synching again.
To clear the calendar database you can go into Desktop Manager | Backup and Restore | Advanced. On the right hand side select the calendar database and hit the Clear button. Afterwards try synching again
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Not able to connect Desktop Manager 4.2

HI Sir,
I have Curve 8900,I am not able to connect Windows Desktop manager to sync the data and not able to send and receive the data using blue tooth.Please help me regarding this.
Thanks,
Raju komaturi

Hi and Welcome to the Forums!
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Sync Error "An error has occurred please try again" with Contacts using Desktop Manager

Hello,
I've been trying to fix my Boss's sync issue for sometime. I hope some one can help.
He has a BB Curve
He uses Microsoft Entourage 2008 sync'd with Mac's Address Book
His desktop manager is up to date
When syncing contacts he gets "An error has occurred please try again"
I went under advanced settings and click replace everything on blackberry device. That worked and his phone is now up to date with his address book however if you don't click "Replace.." the error still occurs.
He fusterated because he wants to be able to sync back and forth not just from his computer to his phone. I hope this all makes sense and someone can help.
Thank you

demzi11 wrote:
I have the same thing! I have no idea how to fix it
Hi and Welcome to the Forums!
Read the KB that Xandrex linked...it cures this situation in something like 75% of the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager Application loader hangs

Desktop Manger v. 5.0.0.11
Vista 64 bit v 6.0
BB 8350i v4.6.1.204
when running the App installer from Destop manager. It gets to the install stage where it says that it may take up to 30 minutes to complete and the warning do not disconnect until complete, and then hangs. The first few times I thought I may have been impatient so this time I let it sit all night and no progress. vista said that the app was not responding. i searched and did not find this issue in the forum so my appologies if this has already been solved.
PS. I have previously used Desktop manager with success on a different machine running XP. DM does do a successful backup and restore in Vista, but the app loader continues to hang.
Thanks for your help.
Scott

Hi and Welcome to the Forums!
Have you installed, to your PC (atop DTM), the device OS package for your specific model, carrier, and OS level? That may help if not...you can find your carriers download page via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
If doing that alone does not help, then I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Retry the things you are needing
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Desktop Manager for PC hangs during start-up

My wife has a 2 years old HP laptop running Windows 7 Home Premium, 64-bit OS, at Service Pack 1 level.  BB Desktop Manager for PC hangs during it's (BB Desktop's) start-up. Initially the screen with BlackBerry Desktop Manager and the BB logo appears but then it goes away and a smallish screen appears and never changes from a blank grey screen. If you mouse over the border it indicates it is not responding. She has been using this product on this PC with no major problems for several years. Looking in the Events Viewer, it seems the error first appears on 10/9/2011. Yesterday I tried to fix the issue by installing the laciest version RIM 6.1.0.36 (she was using .35) That made no difference. I have the program set to run as an Administrator and have told Norton to Trust it.
The Event log entry for the oldest such event contains the following:
The program Rim.Desktop.exe version 6.1.0.35 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 41d4
Start Time: 01cc86f573d09df1
Termination Time: 6677
Application Path: C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe
Report Id: aa0d892a-f2e9-11e0-a448-002713bd2c63
Since it is necessary to either task-manager the blank window shut or to tell it to force it to close, these errors may be generated by that action.
Today I uninstalled it and reinstalled it but still no improvement.    Any suggestions?

I have just copied in the most recent attempt to start it. The full log is quite large
Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-12-21 16:49:11.963]
16:49:11.963|INFO |1|Rim.Desktop.Shell|1|Application Started
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe"
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.36
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] [x64]
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.5448
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.37
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.40
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.15
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.3.0.9
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.14
16:49:11.963|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16
16:49:11.979|DEBUG|1|Rim.Desktop.Services.Configuration|0|Loading configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:49:12.400|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
16:49:12.447|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
16:49:13.773|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [DesktopHelperTrayApplication_Startup] running on thread pool
16:49:13.773|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [DesktopHelperTrayApplication_Startup], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:13.866|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [DesktopHelperTrayApplication_Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void Startup()
16:49:13.866|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [DesktopHelperTrayApplication_Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 95
16:49:13.882|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor (RNDIS capable)
16:49:13.882|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
16:49:13.897|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 15000 ms
16:49:13.944|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] UpdateInternalDevice. Current: null New: PIN:0x2174873B
16:49:13.944|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] CachedDevice
16:49:14.022|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:49:14.085|INFO |1|Rim.Desktop.Shell|0|[InternalChangeCurrentDevice] CurrentDevice: null NewDevice: PIN:0x2174873B
16:49:14.085|INFO |1|Rim.Desktop.Shell|0|[InternalChangeCurrentDevice] Device state. Device: PIN:0x2174873B Attached: False Inoperative: False OnlineState: Offline DefaultTransport: Unknown.
16:49:14.085|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Updating current device. CurrentDevice: [Null Device] NewDevice: [PIN:0x2174873B]
16:49:14.085|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] New Device. IsCached: True.
16:49:14.085|INFO |1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Device State: Attached: False LoginState: Offline DefaultTransport: Unknown
16:49:14.085|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
16:49:14.100|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set
16:49:14.100|INFO |1|Rim.Desktop.Services.PolicyManager|0|New Policy Set:
16:49:14.100|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.100|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
16:49:14.116|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DevicePasswordCache.<.ctor>b__0
16:49:14.116|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
16:49:14.116|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
16:49:14.116|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnPolicyChanged>b__0()
16:49:14.116|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 6
16:49:14.116|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set from cache for device: 2174873B
16:49:14.553|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
16:49:14.553|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.662|DEBUG|1|Rim.Desktop.Media|40002|Constructing Media Sync API...
16:49:14.709|DEBUG|1|Rim.Desktop.Media|40002|Initializing Media Sync API...
16:49:14.724|INFO |5|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
16:49:14.724|INFO |5|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.724|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
16:49:14.724|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.740|DEBUG|11|Rim.Desktop.Media|40002|Checking for iTunes Version...
16:49:14.740|DEBUG|11|Rim.Desktop.Media|40003|EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.iTunes.ITunesDetector.GetITunesVersion()
16:49:14.740|DEBUG|11|Rim.Desktop.Media|40003|EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.iTunes.ITunesDetector.GetITunesVersion()
16:49:14.755|INFO |12|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:14.755|INFO |12|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.771|INFO |13|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:14.771|INFO |13|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.802|INFO |14|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:14.802|INFO |14|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.833|DEBUG|11|Rim.Desktop.Media|40002|Getting library info...
16:49:14.896|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
16:49:14.911|DEBUG|11|Rim.Desktop.Media|40002|Info includes #tracks = 187, Library ID = -6657863710175920126
16:49:14.911|DEBUG|11|Rim.Desktop.Media|40002|Setting default media Sources...
16:49:14.943|INFO |11|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
16:49:14.943|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:14.958|INFO |11|Rim.Desktop.Media|38050|Loading datasource from: Rim.Media.Source.DataSourceSnapshot
16:49:15.021|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
16:49:15.021|INFO |11|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 68
16:49:15.021|INFO |11|Rim.Desktop.Media|38050|LoadDataSource: Finished
16:49:15.286|INFO |5|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
16:49:15.286|INFO |5|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 569
16:49:15.286|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:15.286|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:15.317|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:15.317|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:15.473|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
16:49:15.473|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
16:49:15.567|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.Shell.Views.MainWindow
16:49:15.847|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:15.847|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:16.347|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:16.347|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:16.471|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:16.471|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl]. Pvt: False
16:49:16.471|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request. Device: PIN:0x2174873B
16:49:16.471|ERROR|9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl] VolumeAutoMounterController FilterDevice Error.
System.InvalidOperationException: The AutoMounter Controller is not initialized
   at Rim.Desktop.Services.Device.VolumeAutoMounter.VolumeAutoMounterController.FilterDevice(IDeviceInternal device, Int32& cookie)
   at Rim.Desktop.Services.DeviceManager.Device.InternalAcquireVolumeMountControl(Boolean isPrivate)
16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <set_CurrentDevice>b__7()
16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|Publishing device change event. Device: PIN:0x2174873B
16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <set_CurrentDevice>b__8()
16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 12
16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:16.487|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:tartMonitor] Starting device monitor.
16:49:16.487|DEBUG|1|Rim.Desktop.AddInSync|0|Desktop channel service supported by device: PIN:0x2174873B
16:49:16.503|DEBUG|9|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] Starting device monitor
16:49:16.549|INFO |19|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x2AC, THREADNAME="Unnamed"
16:49:16.861|INFO |21|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:16.861|INFO |21|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:17.189|INFO |1|Rim.Desktop.IPModem|0|Datamodem not yet initialized ignore device update
16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device change event.
16:49:17.189|DEBUG|1|Rim.Desktop.IntelliSync.|0|Desktop channel service supported by device: PIN:0x2174873B
16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device change event - set the sync button.
16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button.
16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button - device is offline, remove the sync button.
16:49:17.205|INFO |1|Rim.Desktop.CertSync|0|CertSync Device supported
16:49:17.205|INFO |1|Rim.Desktop.CertSync|0|CertSync current device change event.
16:49:17.205|DEBUG|1|Rim.Desktop.CertSync|0|Begin CertSyncPrefLib CleanUp
16:49:17.220|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x2174873B
16:49:17.376|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:17.376|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:17.891|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:17.891|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask] running on thread pool
16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:18.406|INFO |24|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:18.406|INFO |24|Rim.Desktop.Media|38050|Loading datasource for PicturesDesktop
16:49:18.874|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
16:49:18.874|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 463
16:49:18.905|INFO |24|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
16:49:18.921|INFO |26|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:18.921|INFO |26|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:18.921|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
16:49:18.921|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 513
16:49:18.921|INFO |24|Rim.Desktop.Media|38050|LoadDataSource: Finished
16:49:18.936|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
16:49:18.936|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4206
16:49:18.936|INFO |11|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:18.936|INFO |11|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:19.950|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:19.950|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:20.465|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:20.465|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:20.980|INFO |29|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
16:49:20.980|INFO |29|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:21.495|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:21.495|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:22.009|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:22.009|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:22.431|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
16:49:22.431|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4025
16:49:22.431|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:22.431|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:23.039|INFO |32|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:23.039|INFO |32|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:23.554|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
16:49:23.554|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.069|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE] running on thread pool
16:49:24.069|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.069|INFO |34|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
16:49:24.069|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.084|INFO |35|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
16:49:24.271|DEBUG|35|Rim.Desktop.Media|40002|Loaded playlist: All Music
16:49:24.271|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
16:49:24.271|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 211
16:49:24.334|INFO |34|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: WMP
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartLibraryLoadInBackground>b__3()
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 274
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask] running on thread pool
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.334|INFO |34|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:24.334|INFO |34|Rim.Desktop.Media|38050|Loading datasource for VideosDesktop
16:49:24.349|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
16:49:24.349|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
16:49:24.349|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 14
16:49:24.365|INFO |34|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
16:49:24.365|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
16:49:24.365|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 20
16:49:24.365|INFO |34|Rim.Desktop.Media|38050|LoadDataSource: Finished
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask] running on thread pool
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDevice
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|Loading datasource for PicturesDevice
16:49:25.098|DEBUG|36|Rim.Desktop.Media|40002|Reading device volumes...
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Finished
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 3
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask] running on thread pool
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDevice
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|Loading datasource for VideosDevice
16:49:25.098|DEBUG|36|Rim.Desktop.Media|40002|Reading device volumes...
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Finished
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 3
16:49:28.359|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
16:49:28.359|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4015
16:49:28.920|INFO |36|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] running after delay on thread pool
16:49:28.920|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:31.806|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__0()
16:49:31.806|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2890
16:49:32.352|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread
16:49:32.352|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA
16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 37
16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:16.721 [1B3C] Create BlackBerry Device Manager instance
16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:17.17 [1B3C] Create BlackBerry Device Manager instance- FINISHED
16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:17.17 [1B3C] VSP: Error opening registry key to check if extra ports should be modem returnVal: 2
16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:27.48 [1988] VSP: Couldn't get the dev name
16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:27.48 [184C] device update
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Get Properties Failed: 80004005 0
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Create Bluetooth Manager instance
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Creating bluetooth manager.
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [windows_bluetooth_manager::is_supported] Checking windows bluetooth support
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [windows_bluetooth_manager::is_supported] WSAStartup failed. Error: 273F
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [broadcom_bluetooth_manager::is_supported] Checking broadcom bluetooth support
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [broadcom_bluetooth_manager::is_supported] GetLocalDeviceVersionInfo failed. Error: 0
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1B3C] Error creating bluetooth manager. Error: C
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1B3C] Create Bluetooth Manager instance-FINISHED
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [13D8] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x13D8, THREADNAME="NotificationService"
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1A84] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x1A84, THREADNAME="DeviceVolumeManager"
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1088] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x1088, THREADNAME="DeviceManager"
16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [15BC] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x15BC, THREADNAME="TimerThread"
16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] perform_device_discovery
16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] RIMDeviceManager Internal Version: 1
16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] [rdm7] perform_device_discovery
16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] Found 0 devices
16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Bluetooth supported: false
16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Modem Port: 3
16:49:39.310|DEBUG|9|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] device monitor started
16:49:39.310|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManager::create] Loading phonebook. "C:\Users\AKW\AppData\Roaming\Microsoft\Network\Connections\Pbk\rim_blackberry.pbk"
16:49:39.325|INFO |9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem.
16:49:39.325|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] SetupDiEnumDeviceInfo no more items.
16:49:39.325|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem
16:49:39.325|INFO |9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem Device: Standard Modem
16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__b()
16:49:39.325|INFO |34|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:ataModem:ataModemController::UpdateModemConfiguration] Updating Modem configuration
16:49:39.325|INFO |34|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Updating ip modem configuration
16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__c()
16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 24765
16:49:39.325|INFO |41|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0xC9C, THREADNAME="Unnamed"
16:49:39.325|INFO |1|Rim.Desktop.IPModem|0|Updating the modem device. Device: PIN:0x2174873B
16:49:39.325|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Starting ras configuration update
16:49:39.325|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Downloading to temp path "C:\Users\AKW\AppData\Local\Temp\".
16:49:39.325|DEBUG|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::_get_connection_entries] RasEnumEntries returned 0 entries.
16:49:39.325|DEBUG|1|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] LAST_UPDATE_TO_USER value: true
16:49:39.341|DEBUG|9|Rim.Desktop.Services.DeviceManager|0|DeviceMonitorInitializedEventHandler event.
16:49:39.341|DEBUG|9|Rim.Desktop.Services.DeviceManager|0|[DeviceMonitorInitializedEventHandler] Initializing current device volume control.
16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl]. Pvt: False
16:49:39.341|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request. Device: PIN:0x2174873B
16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Filter device: 2174873b
16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Setting new AutoMountFilter Filter.
16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Device not current being managed
16:49:39.341|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request complete. Cookie: 1
16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__15()
16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__16()
16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 22848
16:49:39.388|INFO |1|Rim.Desktop.Services.Device|0|[parse_version_one_configuration] Number of carriers found: 235
16:49:39.450|ERROR|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::is_vendor_blacklisted] get_entry 153 failed. Error: 0x0.
16:49:39.450|DEBUG|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::is_vendor_blacklisted] Vendor [6B] supported by Entry: Rogers
16:49:39.450|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current: New:
16:49:39.450|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.
16:49:39.450|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x20]
16:49:39.466|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x1]
16:49:39.466|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x2]
16:49:39.653|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xB]
16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xD]
16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/58211] status[0x4]
16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/58211] status[0xE]
16:49:39.778|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [32768/58211] status[0x5]
16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [49152/58211] status[0x5]
16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [58211/58211] status[0x6]
16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Download complete
16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] LAST_UPDATE_TO_USER value: true
16:49:39.871|INFO |41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Modem update version information. Version Found: 1.0.0.48 Current Version: 1.0.0.48
16:49:39.887|INFO |41|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Unregister_thread, THREADID=0xC9C, THREADNAME="Unnamed"
16:49:47.110|DEBUG|43|RimDeviceManager.exe|0|[184C] Get Properties Failed: 80004005 0
16:55:20.278|INFO |1|Rim.Desktop.Shell|0|Save the Desktop main window position.
16:55:20.278|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:55:21.635|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.Common.View.DesktopDialogWindow
16:55:23.555|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.DesktopHelperTrayApplication.<Startup>b__0
16:55:23.923|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.DesktopHelperTrayApplication.<Startup>b__0
16:55:23.923|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__4
16:55:23.926|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] Logout Device. State: Offline
16:55:23.926|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] Logout Device already offline. State: Offline
16:55:23.926|INFO |1|Rim.Desktop.Services.DeviceManager|0|Task [DeviceManager Exit Task] run on new thread MTA
16:55:23.960|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Pending, TRANSITION: none, OPERATION: none
16:55:23.960|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__4
16:55:23.961|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:55:23.962|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:topMonitor] Stopping work queue.
16:55:23.963|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:topMonitor] Stopping windows message handler.
16:55:23.964|DEBUG|1|Rim.Desktop.CertSync|0|Begin CertSyncPrefLib CleanUp
16:55:23.966|DEBUG|45|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::stop_monitor] stopping device monitor
16:55:23.966|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Exit Requested.
16:55:23.967|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:55:23.968|INFO |19|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Unregister_thread, THREADID=0x2AC, THREADNAME="Unnamed"
16:55:23.968|DEBUG|45|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::stop_monitor] Device monitor stopped
16:55:23.968|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Stop>b__1a()
16:55:23.968|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 8
16:55:24.018|INFO |1|Rim.Desktop.Media|0|Task [Service Startup] stopping
16:55:24.030|INFO |1|Rim.Desktop.Media|0|Task [MusicServiceStartupTask] stopping
16:55:24.157|INFO |1|Rim.Desktop.Media|0|Task [PictureSyncServiceStartupTask] stopping
16:55:24.167|INFO |1|Rim.Desktop.Media|0|Task [PictureImportServiceStartupTask] stopping
16:55:24.278|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.278|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368218
16:55:24.284|INFO |1|Rim.Desktop.Media|0|Task [VideoSyncServiceStartupTask] stopping
16:55:24.285|INFO |1|Rim.Desktop.Media|0|Task [VideoImportServiceStartupTask] stopping
16:55:24.285|INFO |1|Rim.Desktop.Shell|0|Task [Desktop Exit] run on new thread MTA
16:55:24.285|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Pending, TRANSITION: none, OPERATION: none
16:55:24.286|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__5()
16:55:24.286|DEBUG|45|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__5
16:55:24.292|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::~DeviceMonitorService] Dispose DeviceMonitorService.
16:55:24.296|DEBUG|45|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__5
16:55:24.296|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__6()
16:55:24.297|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__7()
16:55:24.309|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.309|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368228
16:55:24.320|INFO |1|Rim.Desktop.Shell|0|Save the Desktop main window position.
16:55:24.320|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
16:55:24.356|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.356|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 366214
16:55:24.450|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.450|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 362192
16:55:24.497|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.497|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 360180
16:55:24.840|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.840|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368228
16:55:24.871|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.871|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 366216
16:55:24.918|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.918|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 364202
16:55:24.965|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:24.965|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 362192
16:55:25.340|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:25.340|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368229
16:55:25.386|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:25.386|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 362191
16:55:25.433|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
16:55:25.433|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 364204
16:55:25.605|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__9()
16:55:25.605|INFO |45|Rim.De

Desktop Manager Will not Load. Hangs on splash screen when loading, then crashes

My desktop manager is not loading, and hangs whenever it is attempted to load. I have done a clean uninstall, removed rim registry entries, and did a fresh download and install 3 times with full shut downs between each attempt. I am running Windows 7 service pack 1 with an HP Laptop. It is an HP Pavilion dv6 Notebook PC. Product Number LY080UA. I hope that is enough information, but I will give more if asked and informed how to gather such info.
When I right click on the Desktop Manager Icon, I choose to run as Admin. Once it loads the splash screen shows. After a little bit (4-6 seconds) a small Icon appears in my systems tab at the bottom right of my screen. This stays for a little while and then goes away. After this happens the Splash screen hangs, and get a black border around it. If I click on the Splash screen it grey out and says not responding, prompting windows to ask me if I want to wait for the program or close. If I choose to wait, it will sit there and do nothing. If I close it will prompt windows to "look for an error" but has not yet been able to return an answer.
When I log into safe mode, Desktop Manager loads, but does not work well as only a bare bones set of drivers are enabled. If I turn off all but the non-essential services off using services.msc it will load, but again the services needed for it to run and the services for windows to be fully functional are not on at all.
I have attempted to turn off all but the Desktop manager in the start up, using msconfig, but that does not help either.
I am at my wits end here, and would really like some help with this. It loads up (desktop manager) on my Desktop, but I am unable to log that mammoth box around with me while I travel.
Thank you for your time and efforts, I will be very grateful for any and all help.

I'm having the exact same problem here! I'm running Windows 7 Ultimate SP1 x64. Please help! This was posted a month ago.

Desktop Manager "hangs" at restore data service

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